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Deputy Manager Location: Rowton, Shrewsbury Pay: £15.50 per hour plus £30 sleep in. Extraordinary Days Every Day At Cambian Group, you’re not just working - you’re shaping futures, furthermore as a Deputy Manger, based within Shrewsbury every moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported. A simple "How was your day?", a shared laugh over a board game or encouragement during a tough moment - these small interactions build trust and shape lives. Some days will be challenging but every breakthrough, every smile and every step forward will remind you why this work truly matters. Main Purpose of the Job: To assist the manager in achieving the aims and objectives of the statement of purpose. To deputise in the absence of the registered manager. To support and manage the staff to enable them to meet the needs of the children and young people. To undertake direct work with children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people. To offer supervisions and support to senior staff in line with care quality standards and Children’s Homes Regulations 2015. Duties and Responsibilities: You’ll be ensuring that each young person has an allocated key workerEnsuring that each member of staff is aware of each child’s placement plan and their responsibilities for its implementationAttending childcare reviews and planning meetings to provide information and achieve best outcomes for young peopleUndertaking direct work with young people and acting as an appropriate role modelAssist in developing systems in which young people are consulted about the quality of care they receiveTo assist the Registered Manager in the implementation of all aspects of the Statement of PurposeContribute to the devising, implementing and evaluation of changes with the involvement of front line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management teamTo deputise in the absence of the Registered ManagerTo support on and off the rota to ensure adequate staffing according to the needs of young peopleTo ensure that resources are allocated appropriately and financial records are accurately maintained Qualifications/Experience/Requirements NVQ 3 in caring for Children and Young People (or equivalent)Understanding of Ofsted framework (SCCIF)12 months experience working in a residential setting with young people with challenging behaviour including supervisory experience.Knowledge of the Children Act and other relevant legislationTeam Building SkillsSupervision SkillsAbility to manage teams effectivelyExcellent organisational skillsAbility to motivate and enthuse staffA Full UK driving licence is required do to the location and nature of the role What we can offer: Rate of pay £15.50ph£30 Sleep in rateOvertime paid at an enhanced rate234 hours annual leave per yearCareer enhancing qualifications and clear progressionFull enhanced children’s and adults DBS paid for by Cambian Group7 - day paid intensive induction training course, face to face and online learning to support your development starting immediatelyGuaranteed opportunity to be enrolled onto an level 5 Leadership & Management qualificationFree onsite parking and meals provided during your shiftCompany events / Fundraising / social activitiesLong service annual leaveRefer a friend schemeContinued support and opportunity for development from your leadership team Your Next Step This isn’t just a job - it’s a chance to change lives, one extraordinary day at a time. Join us and be part of something meaningful. Apply today! Safeguarding Statement Caretech is committed to the safeguarding and welfare of children. All applicants must pass an enhanced DBS check and provide references covering the past two years plus all roles involving vulnerable groups. Rowton [SYS-22497]

Housing Officers, Repairs, Neighbourhood Services) to gather information and resolve issues * Maintain accurate records of complaints and actions taken, ensuring compliance with corporate policies and regulatory requirements * Prepare reports on complaints trends, outcomes, and ser

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

The Housing Complaints Officer is responsible for managing and resolving formal complaints relating to housing services, ensuring compliance with the Housing Ombudsman Complaint Handling Code, internal policies, and statutory requirements. Investigate complaints relating to repairs and maintenance,

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

Complaints ManagerOur client is a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK. They are seeking a proactive and experienced Complaints Manager to lead their complaint's function, man.

A housing services organization in the East Midlands is seeking a Housing Complaints Officer responsible for managing formal complaints related to housing services. Housing Complaints Investigator: Fair, Thorough Resolutions Vivid Resourcing Ltd•East Midlands, England, GB.

A leading housing association in London is seeking a Complaints Investigator to manage resident complaints effectively. The ideal candidate will have experience in handling stage one complaints within a regulatory environment and possess excellent communication skills.

A leading housing association in Greater London is seeking a Complaints Investigator to enhance the resident experience by effectively resolving complaints. The successful candidate will manage complaints from initiation to resolution, ensuring fairness and compliance with regulatory standards.

You’ll lead a small team delivering high-quality corporate complaints and Member Enquiries work across the organisation (including coordinated complaints, statutory complaints and Ombudsman complaints). This is a key middle-management role with corporate reach helping to ensure complaints and Memb

The successful candidate will ensure effective resolution of customer complaints with empathy and professionalism. Responsibilities include investigating complaints, maintaining records, and analyzing data for service improvement.

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. Leading organisational oversight of cross

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

Support D&LGR by working collaboratively across multiple complaints teams to design and oversee safe, legal and consistent complaints handling. We are seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and expert oversight of complaints management across Surrey Co

A leading insurance firm in Greater London is seeking a Conduct Risk Analyst to manage complaints and assist with Conduct Risk compliance. Candidates should have at least 2 years of experience in complaints management, excellent communication skills, and strong analytical abilities.

Prepare evidence and responses for complaints, enquiries, and Ombudsman investigations. Monitor and track tribunal作为 tukuna casE complaints, and outcomes to inform service improvements. Interim SEND Complaints & Tribunals Officer.

NHG introduced a centralised complaints function in July 2024, and we've already transformed the way we manage complaints, but we're determined to go further. Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our growing Complaints Servic

A leading water company in the UK is seeking a Delivery Manager within Complaints Transformation.

Track tribunal cases and complaints to support service development and improvement. SEND Complaints & Tribunals Officer. SEND Complaints & Tribunals Officer.

A respected financial services firm in Greater London is seeking a skilled complaints investigator to manage and resolve client complaints effectively.

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

A progressive UK bank is seeking an experienced Complaints Team Leader to develop and mentor a team of Case Handlers.

Manage all individual complaints from initial contact to liaising with and advising clinicians and senior managers who are responsible for providing investigation and complaints responses. Ensure that all cases are investigated within the time limits of the TLCP Complaints procedure to required stan

As a Complaints Investigator, you’ll independently manage complaints from first stage through to more complex regulatory responses, ensuring residents feel heard, informed, and treated fairly throughout the process. Investigating complaints independently, using all available information to reach f

A local government authority in Greater London is seeking an experienced manager to lead their Complaints & Members Enquiries team.

A leading housing association in London is seeking a Complaints Investigator to join their growing team. You will be responsible for investigating and resolving complaints, ensuring residents feel heard and their concerns handled fairly. The ideal candidate should have experience in managing complai

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

Complaints Investigator## Job IntroductionNHG introduced a centralised complaints function in July 2024, and we've already transformed the way we manage complaints, but we're determined to go further. As a Complaints Investigator, you’ll be at the heart of our Complaints Service, making sure resid

A leading water company in the UK is seeking a Delivery Manager within Complaints Transformation.

A housing services organization in the East Midlands is looking for a Housing Complaints Officer. This role involves managing formal complaints, conducting thorough investigations, and ensuring compliance with relevant policies.

A leading UK banking organization is seeking a Complaints Team Leader to coach a team of Case Handlers and ensure excellent customer outcomes.

A public sector organisation in the United Kingdom is seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and oversight of complaints management.

A Local Authority in the South East is seeking a SEND Complaints & Tribunals Officer to manage complex casework and lead on tribunal activities to support positive outcomes for children with SEND.

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

We have an exciting opportunity for a professional, enthusiastic, and tenacious.The successful candidate will be supporting an experienced Manager and Assistant Manager looking after a team of 20 individuals.Assistant Manager with the day-to-day management duties.This role will suit someone already

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including

Health Consultants Inc has over 30 years experience as a leading healthcare provider with international acclaim.We run 2 clinics in central London with Marylebone Physiotherapy & Sports Medicine being recognised as providing gold standard care for musculoskeletal disorders and incorporating the late

Support the wider engineering team through effective leadership and coaching and development of team.Control of contractors & maintenance suppliers through effective performance reviews.Support Maintenance Excellence roadmap implementation plan for site.Adherence to planned maintenance schedules thr

CFO Executive Assistant and Team Leader - KempstonSalary: 35,412 per annum - 38,220 per annumBasis: Full timePackage: 37 Hours Per Week, Hybrid Working, Flexitime Scheme, Local Government Pension Scheme, Holiday allowance of 25 days (plus public holidays) on joining.Contractual Hours: 37Re

Are you a natural leader with a passion for guiding teams and driving growth? Do you want to work for an independent, values based Insurance business that is very people focused?.Our client, a thriving business experiencing significant expansion, is seeking a dedicated.This growing organisation valu

Hybrid - New Milton (4 days in office, 1 day work from home).We are seeking a dynamic Technical Support Team Leader to drive service quality, streamline support operations, and champion a customer-first mindset.In this pivotal role, you will shape and enforce service standards, collaborate across te

Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers.Benefits and Package for a Customer Service Advisor: Sal

Verisure is Europes leading provider of professionally monitored security systems.With over 5 million customers worldwide, were passionate about protecting what matters most, homes, families, and businesses.Our Newcastle site is at the heart of our UK operations, supporting customers nationwide.Youl

Warehouse / Customer Service Operative * Location : Chester CH5 * Salary : £12.Minimum 40 hours per week * Contract type : Temp to Perm Duties of role * General Warehouse Duties * Picking / Packing * Data Entry of online sales using IT system * Photographing stock * Assisting w

Alarm Call Handler (Permanent, Full-Time).Quorum Business Park, Newcastle (NE12 8BU).Rota based day shifts (5 days out of 7).Up to £1,200 performance & attendance bonus.Be the first response when it matters most.At Verisure, our Alarm Call Handlers are at the heart of our 24/7 monitoring operat

LOCATION IS NORTH WEST - KELSALL/TARPORLEYAREA CW POSTCODE - CHESHIRE.Meridian business support is recruiting for a Warehouse Operative / Van Driverfor an online retailer based near.You will be working Monday to Friday (no weekends) 8am-5pm with an hourly rate of.Full, clean UK Driving License is es