Complaints jobs in Basingstoke

Manage complex complaints, demonstrating empathy and emotional intelligence when engaging with customers. * Analyse options, assess merits, and select the best approach for complaint resolution ...

This role is for a Complaints Handler within the financial services industry, based in London. The successful candidate will be responsible for overseeing a customer service team and handling ...

Manage complex complaints, demonstrating empathy and emotional intelligence when engaging with customers. * Analyse options, assess merits, and select the best approach for complaint resolution ...

Complaints Handler Location :Hybrid working once you have been through a training period Location of the office is Eastleigh Salary @ £32000- £33000 Hours of work: 37 hour per week Monday to Friday ...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other ...

Senior Complaints Officer * Job Type: Full-time * Location: Eastleigh * Salary: £32,682 We are seeking a dedicated Complaints Officer to join our team, focusing on investigating final stage ...

This is initially a 5-month contracting Financial Services Complaints Handler opportunity and comes with the likely option to extend further. This role does have the potential for hybrid working ...

As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling service. This role ...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other ...

Complaints team looks to resolve all incoming complaints for the business. This includes complaints about the application process, the servicing of a mortgage account or complaints about historic ...

Customer Service Representative - Complaint Handling 6 month contract, Paying up to £18 per hour, Based in Bracknell/Hybrid Responsibilities: Complaint Management - resolving customer issues ...

Independent Health Complaints Advocate / Independent Living Adviser Location: Burpham, GU4 7HL Salary: £28,145.78 per annum Job Type: Full Time, Permanent, 35 hours a week Closing Date: 18th May ...

The successful candidate will manage the investigative complaints team and will compile data to improve the company's understanding of their customers. Job Title: Customer Insight (Resolution ...

Our client is in search of experienced Senior Customer Support Officer to adeptly manage and resolve Stage 2 complaints. This role demands the ability to conduct thorough investigations, render ...

They will also handle escalations for complex complaints and serve as a subject matter expert in designated products. Responsibilities: · Completes the intake process of complaints through phone and ...

ASAP Our client is seeking Senior Complaint Officers to oversee and resolve Stage 2 complaints effectively. Responsibilities include conducting investigations, making impartial decisions, and ...

ASAP Our client is seeking Senior Complaint Officers to oversee and resolve Stage 2 complaints effectively. Responsibilities include conducting investigations, making impartial decisions, and ...

Dealing with customer complaints and ensuring they are resolved * Reporting into the Head of Customer Service * Carrying out inspections and reporting defects * Dealing with subcontractors and Trades

Engaging with vendors on a day to day basic in respect of queries or complaints from the customers relating to vendor services. * Administration of customer accounts, including data cleansing ...

Complaint handling; speaking with the customer and taking details of their complaints and then referring to Team Leader/Manager and preparing any initial draft correspondence. Qualifications, skills ...

Monitor customer complaints, assist in trending, and conduct complaint investigations. Respond to customers when dealing with quality complaints. Experience and Qualifications Maths GCSE Grade 5 and ...

Process customer complaints, working closely with the customer and the wider business to find a suitable resolution. * Take customer feedback - good and bad - and feed it back to the relevant parties ...

Ensure all customer complaints are dealt with promptly and effectively Key Requirements: * You have exemplary communication and managerial skills * Excellent organisation and administration skills

Monitor and resolve quality issues, including manufacturing deviations, customer complaints, damages, and process failures. * Maintain accurate records of raw material and supplier checks. * Manage ...