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Pay: £30,000.00-£34,000.00 per year Job description: Who are we? Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. Throughout our growth, we have remained family owned, and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility. At Lavazza Professional, our goal is to fuel workplace productivity and wellness, we bring high performance vending technologies to offices and factory floors in over 10,000 businesses across the UK. Partnering with some of the nation’s best loved drinks brands, we make sure choosing the perfect menu couldn’t be easier. With significant investment into research and development, we now offer a wide range of customised vending solutions and our range is ever expanding. As a company, we are proud to announce our “Roadmap to Zero”, our aim is to completely neutralise the Group’s carbon footprint by the end of 2030. With an investment of about €50million in the 2020-2021 period, you can be proud to join a company dedicated to sustainability, innovation, and employee development. What is the role? We are seeking a field based Field Service Engineer to act as an ambassador for Lavazza Professional to deliver an industry leading service to our customers. Based within a territory, you will be responsible for effectively managing reactive and proactive high quality machine servicing and the installation and decommissioning of machines as required. This position will cover South East London and surrounding locations , you must be located within this area and willing to travel. The successful candidate will be a highly motivated, customer focused individual who seeks to drive value and optimise ways of working, increasing customer engagement and role modelling the Lavazza values. Key responsibilities will include: • Installation of our machines at customers’ sites, including the delivery of training and building customer relationships, • Proactively maintaining and repairing our machine base to the defined standards, • Decommissioning machines that require movement and reinstalling when the customer is ready, • Understanding and complying with all Health & Safety requirements and regulations, • Meeting core operational objectives and driving account profitability, • Managing customer and business demand in your own territory whilst working with your team to meet regional KPIs, • Be able to travel outside of own territory to support other areas and regions when the business requires support, • Be able to stay overnight if requested to support training requirements and needs, operational & business needs and Business and team meetings planned in over the year, • Accurate management of spares to minimise cost and eliminate stock-outs, • Ownership of local problems through to resolution to maximise customer satisfaction, • Leading and participating within the team environment, including attendance at team meetings, • have GCSE or equivalent passes in Maths, English, and Science (formal qualification in electrical or electromechanical field preferred), • have experience within a Customer facing role dealing with issues/complaints effectively, not just customer service., • have experience within a technical or mechanical role which requires fault finding and fix, • be competent at using Microsoft Office applications; Outlook, Excel, Word, • be a strong communicator with the confidence to upsell and provide recommendations, • be able to work remotely with the ability to prioritise based on customer & business demand with limited supervision, • Competitive salary, • Annual bonus - profit and performance dependent, • 25 days holiday plus bank holidays, • Pension Scheme, • Private Health Care, • Plus a range of health and well-being benefits, • Company vehicle, • Company discounts Job Types: Full-time, Permanent Benefits: • Company pension, • Health & wellbeing programme, • Life insurance, • Private medical insurance Licence/Certification: • Driving Licence (required) Work Location: On the road

About the Role We are a fast-growing financial services network, expanding rapidly to support our increasing number of appointed firms and advisers. As a result of this growth, we are looking to recruit an additional Mortgage & Protection development manager with a keen interest in compliance to join our team in Basingstoke.This is an excellent opportunity for an experienced compliance professional to play a key role in a dynamic and forward-thinking organisation, with the chance to grow alongside the business. Key Responsibilities • Review mortgage & protection cases submitted by advisers where financial crime is suspected., • Review complex mortgage & protection cases including but not limited to equity release, bridging loans and high value protection policies., • Perform risk assessments for new and existing products and advisers., • Interpret and present mortgage and protection compliance MI to key stakeholders, including directors, lenders & product providers, and the FCA., • Support advisers to adhere to our Training and Competency scheme, including carrying out pre-Competent Adviser Status (pre-CAS) meetings with advisers., • Investigate complaints, including by speaking to clients if required. About You • Previous experience in the mortgage and protection sector would be an advantage, • Ideally suited for a mortgage adviser looking to further their career in business development with a keen interest in compliance, • CeMAP or equivalent qualification, • Strong understanding of FCA regulation and compliance requirements, • Strong understanding of a mortgage and protection advice process., • Excellent attention to detail and organisational skills, • Confident communicator, able to provide clear and practical guidance, • Proactive, professional, and comfortable working in a growing, fast-paced environment, • Must be confident and able to communicate effectively Why Join Us? • Be part of a fast-growing financial services network, • Opportunity to influence and develop compliance processes as the business scales, • Supportive, collaborative office-based team in Basingstoke, • Company eventsIf you are a compliance professional looking for your next step in a growing organisation where your contribution will make a real impact, we would love to hear from you. Benefits: • Company events, • Company pension, • On-site parking, • Private medical insurance Pay: From £35,000.00 per year

Water Technician - JLL Work Place Management - South East Position Overview: JLL Work Place Management seeks a skilled Water Technician to join our facilities management team in London. This role involves maintaining, monitoring, and managing water systems across commercial properties to ensure compliance with health and safety regulations while delivering exceptional service to our clients. Key Responsibilities: Water System Management: Conduct routine inspections, testing, and maintenance of water systems including hot and cold water services, cooling towers, and domestic water supplies. Perform risk assessments for Legionella prevention and implement control measures in accordance with L8 guidelines and HSG274 standards. Monitor water quality through regular sampling and testing, maintaining detailed records for compliance purposes. Maintenance and Repairs: Execute planned preventive maintenance schedules for pumps, valves, storage tanks, and distribution systems. Respond to emergency callouts for water system failures or leaks, performing repairs and temporary solutions to minimize disruption. Coordinate with contractors for major repairs or system upgrades when required. Compliance and Documentation: Ensure all water systems comply with relevant legislation including the Water Supply (Water Fittings) Regulations and Health and Safety at Work Act. Maintain accurate logbooks, test certificates, and inspection reports. Prepare monthly compliance reports for clients and support audit activities. Client Service: Provide technical expertise and guidance to building managers and tenants regarding water system operations. Respond to water-related queries and complaints promptly and professionally. Support client meetings with technical recommendations and system performance updates. Essential Requirements: City & Guilds qualification in plumbing or water systems management, or equivalent experience. Legionella awareness training (BOHS P901 or equivalent) with understanding of ACoP L8 requirements. Minimum 3 years experience in commercial water system maintenance. Valid UK driving license and willingness to travel across London portfolio. Preferred Qualifications: Water treatment certification, IOSH Working Safely qualification, and experience with building management systems integration. Previous facilities management or corporate real estate experience advantageous. What We Offer: Competitive salary commensurate with experience, comprehensive benefits package including health insurance and pension scheme, professional development opportunities, and the chance to work with a leading global real estate services firm on prestigious London properties. Note: This is a general job description based on typical water technician roles in facilities management. For specific JLL WPM positions, salary details, and current openings, please consult JLL's official careers portal or contact your local JLL HR representative, as I don't have access to current internal job postings or specific role requirements. TPBN1_UKTJ

Our client is seeking an experienced Housing Review & Complaints Officer to lead on statutory housing and homelessness reviews and manage corporate complaints within the Housing & Public Protection Service. Log, coordinate, and respond to complaints, ensuring accuracy and timely resolution.

Housing Reviews and Complaints Officer Location: Maidenhead, Berkshire Pay: £22.

This Complaints Officer role offers the chance to manage and resolve complaints across housing services, helping ensure safe, quality homes and services that tenants can trust. Join a Well-Established Housing Association as a Complaints Officer Join a well-established housing association in a fulfil

Get notified about new Complaints Assessor jobs in. Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively,

A well-established B2B lender in the UK is seeking an experienced Complaints Handler for their risk and compliance function. This role involves managing customer complaints, ensuring they are resolved fairly and in compliance with regulatory requirements.

A prominent water utility company in the United Kingdom is looking for a Customer Complaints Deputy Team Leader to join its Customer Complaints Team.

Previous experience handling complaints within financial services, ideally within lending, banking, or SME finance. As part of their ongoing commitment to customer fairness and regulatory excellence, they are seeking an experienced Complaints Handler to join their risk and compliance function. This

Resolving delivery issues and tactfully dealing with occasional complaints.

A leading social services provider is looking for a candidate with extensive experience in complaints handling, especially pertaining to housing and public realm issues. The role involves managing stage 2 complaints, drafting responses for Corporate Directors, and engaging with senior stakeholders.

We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. Your work won’t just resolve complaints - it will help shape better services for the future. The spot salary for the Complaints Resolution Partner post is £30,878 per annu

Provide day-to-day support to managers within the complaints and resolution function as required. Experience supporting residents to resolve complaints or disputes, ideally within housing or a regulated environment. Exposure to a broad range of housing and complaints functions.

Customer Service Contact Centre – Complaints Advisor. Got a calm head and a knack for turning unhappy customers into satisfied ones? We are looking for a dedicated Complaints Advisor to join our contact centre team within a regulated financial services business. You will play a key role in handlin

Support the Complaints and Casework Manager in delivering an effective, customer‑focused complaints service for residents and the Client. Complaints Investigator needed in North London Paying £19. Lead on projects aimed at improving service standards, performance, and consistency in complaints ha

A leading recruitment firm is seeking a Senior Complaints Resolution Officer to ensure effective management of complaints and enquiries.

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. Strong experience handling complex compla

To investigate and resolve all regulated complaints in a fair and impartial manner. Ultimately focused on resolving complaints fairly and ensuring that ‘good customer outcomes’ are realised both now and in the future. Previous experience as a Complaints Investigator desirable.

A leading restaurant chain in the UK is seeking a Senior Customer Support Manager to lead the team responsible for handling customer complaints.

A prominent recruitment agency is seeking a Senior Complaints Resolution Officer to manage and resolve complex housing complaints within a busy Housing Hub.

Queen Mary is looking to recruit a new candidate to the Appeals, Complaints & Conduct Officer role within the Appeals, Complaints & Conduct Office (ACCO). The Appeals, Complaints & Conduct Officer is a senior caseworker within ACCO, and works across the University to ensure best practice in matters

About the roleRole OverviewAs the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. Lead all aspects of Root Cause and Remediation activity resulting from complaints to identify systemic failures

A customer-focused housing organization is seeking a Complaints Resolution Partner in Peterborough.

Morgan Hunt currently requires a Complaints Investigator for Housing Trust based in West London on a Temporary basis. Essential: Experience handling stage one complaints in a regulatory environment. Investigate complaints independently, using all available information to reach fair and timely resolu

The role involves investigating and resolving complaints, liaising with stakeholders, and ensuring compliance with regulations. Ideal candidates have experience in complaints investigation, a strong understanding of financial services regulation, and hold a Level 4 diploma in Financial Planning. A l

Handle customer complaints professionally, ensuring fair, transparent, and timely resolution in line with internal policies and the Housing Ombudsman Complaint Handling Code. Gather, analyse, and prepare complaints data for monitoring, trend analysis and reporting purposes. Ensure clear communicatio

A leading Social Housing contractor is seeking a full-time Resident Liaison Officer to manage tenant complaints and ensure customer satisfaction.

The position includes responsibilities like managing complaints, ensuring legal compliance, and serving as a technical contact for clients.

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

Key responsibilities include processing orders, providing exceptional customer service via various channels, and handling complaints.

A well-established family-owned business in Aldershot, Hampshire is seeking a Customer Complaints Advisor to join their dedicated team. The role involves managing customer complaints, ensuring prompt resolutions, and providing high-quality service.

A leading recruitment agency is seeking a Complaints Investigator for a Housing Trust in West London. The role involves investigating complaints independently, managing issues from initial contact to resolution, and ensuring customer service excellence. Ideal candidates should have experience in han

A public service broadcaster is seeking two independent Editorial Advisers to provide expertise on editorial standards and complaints.

A recruitment agency in the United Kingdom is seeking a customer service professional for handling customer complaints and providing excellent service. The candidate will be responsible for resolving complaints transparently, engaging with diverse clients such as residents and Councillors, and ensur

A reputable housing provider in Greater London is looking for an Investigation and Information Assistant to enhance its complaints handling process.

Our client is seeking candidates with extensive complaints handling experience, particularly (but not exclusively) in relation to housing, repairs, homelessness and public realm complaints. The successful candidate will need experience of managing stage 2 complaints, drafting responses on behalf of

A leading fintech company in London is seeking a Senior Complaints Operations Manager to lead the strategic direction of their complaints department.

We have an exciting opportunity for a Customer Complaints Deputy Team Leader to join the Customer Complaints Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. You will support and develop a team of Customer Complaint Agents within the Cust

The roles focus on ensuring compliance with editorial guidelines and representing audience concerns in complaints handling.

A local council in England is seeking a SEND EHC Team Lead to manage a team delivering high-quality statutory SEND casework.You will support EHC Coordinators and Review Officers to ensure compliance with SEND legislation.The ideal candidate will possess strong communication and organisational skills

You will also assist in resolving outstanding complaints related to housing and repairs.

A regulated financial services business in the UK is seeking a dedicated Complaints Advisor to join their contact centre team. This hybrid role involves handling customer complaints through various channels, ensuring fair outcomes, and adhering to regulatory standards.

A leading specialist automotive finance lender is seeking a Complaints Specialist to manage the full complaints process, ensuring fair and efficient resolutions.

This is a critical role supporting Medway Council in managing complex SEND casework, complaints, and tribunal processes. Prepare evidence and responses for complaints, enquiries, and Ombudsman investigations. Monitor and track tribunal作为 tukuna casE complaints, and outcomes to inform service imp

Our client is seeking an experienced SEND Lead Complaints and Tribunals Officer to join our Education and SEND team on an interim basis to manage complex SEND appeals, represent the Local Authority at tribunals and drive early dispute resolution.

Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create xwzovoh pathways to become well rounded adults an incredibly rewarding

Hours: Waking nights (4 on / 4 off).Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our night support workers are a part of enabling our young people xwzovoh to get their childhood back and create pathw