Complaints jobs in Godalming

You will embed empathy into our complaints process and deal with escalations in a calm & respectful way. You will coach the wider Operations Team on how to deal with complaints effectively; helping individuals to grow and to be able to deal with in a timely, professional and respectful manner. In...

Who we are: Ticker is a next-generation digital motor insurer using data science and connected car data (also known as telematics or black box insurance) to provide insurance products for novice, van, older and low-mileage drivers. The motor insurance landscape is set for a major shift and the ...

Customer Service Representative – Complaint Handling.Complaint Management – resolving customer issues relating to billing, invoices, delivery, and collections.Working with the wider business to investigating customers issues and resolving accordingly.Knowledge of SAP or Salesforce would be an adv...

Complaints team looks to resolve all incoming complaints for the business. This includes complaints about the application process, the servicing of a mortgage account or complaints about historic issues. At KMC we endeavour to resolve telephone complaints at first point of contact through our Cus...

Customer Service Representative – Complaint Handling.Complaint Management – resolving customer issues relating to billing, invoices, delivery, and collections.Working with the wider business to investigating customers issues and resolving accordingly.Knowledge of SAP or Salesforce would be an adv...

You will embed empathy into our complaints process and deal with escalations in a calm & respectful way. You will coach the wider Operations Team on how to deal with complaints effectively; helping individuals to grow and to be able to deal with in a timely, professional and respectful manner. In...

Complaints team looks to resolve all incoming complaints for the business. This includes complaints about the application process, the servicing of a mortgage account or complaints about historic issues. At KMC we endeavour to resolve telephone complaints at first point of contact through our Cus...

Ensure effective communication with customers throughout the complaints process, acknowledging complaints in a timely manner and keeping customers informed throughout the process. The role is Complaints Specialist and forms part of the Customer Service function. Manage complaints from start to fi...

Do you have experience in Housing Repairs? We have an exciting new role as a repair's customer coordinator ensuring that complex cases of disrepair, complaints and insurance claims are solved as well as customer's homes are safe, sound and in good repair. ...

Responsibilities Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutionsDraft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. Lead on inv...

Responsibilities include:Manage complaints from start to finish, ensuring a consistent approach and fair resolution for customersEnsure effective communication with customers throughout the complaints process, acknowledging complaints in a timely manner and keeping customers informed throughout t...

Complaints Handler Location: ReigateSalary: £25,000 -£27,000 Our client is a leading emergency plumbing company operating in the south and south east of England, we are looking for a complaints handler to join their growing team in their Reigate office. You will be required to investigate and wor...

Month Fixed Term ContractHere at Stonewater, we are now looking for a Customer Complaints Officer to join our Customer Relations Team, which delivers our customer complaints service. As our Customer Complaints Officer, you will work with customers, colleagues and contractors to respond to complai...

Based in East London but working hybridly (a minimum of 2 days each week in the office), this is a full time role (37 hours each week, Monday to Friday) and you will be required to develop a comprehensive understanding of processes, policies and procedures in order to prepare high quality and tim...

As an Interim Complaints Officer within the Repairs Team, you will be responsible for managing and resolving complaints related to housing repairs in a timely and efficient manner. ...

Hyde is looking to recruit a Complaints Handler. As Complaints Handler at Hyde you will be the first point of call for customers to talk through their concerns and identify the best route for a resolution. Monitor issues identified and provide a quick response to our customers, meeting timescales...

Role: Interim Complaints OfficerPay: £20-£23 per hour, competitive based on experienceAs an Interim Complaints Officer, your responsibilities will include: * Handling customer complaints promptly and professionally. Recording complaints accurately on the corporate complaints system. Join a leadi...

Role Duties: * Detailed, considered, and informed investigation and analysis of all complaints providing a customer with a fair and thorough response to complaints. Complaints Investigator - Essential Skills & Experience Required: * At least 2 years of Complaint Handling within an FCA-regulated...

This is initially a 5-month contracting Financial Services Complaints Handler opportunity and comes with the likely option to extend further. As a Complaints Handler you will:Be working with a global market leader in their sector on an existing project. Working on general service-based complaints...

Role: Complaint Intake AnalystContract: 12 monthsOffice- Marlow (Hybrid - 3 days on site)Pay: circa 28k p/aMust speak a European language in addiotnal to English Purpose:The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and s...

A Big 4 Consultancy is seeking a Pensions & Investments Advisor Complaints on a contract basis to work remotely. The Pensions & Investments Advisor Complaints will be working as part of a high-quality team helping a major financial service provider as part of a Pensions and Investments Workstream...

Your responsibilities will be to support the Resolver Quality team to co-ordinate the resolution of complaints by acting as the liaison between customers, suppliers, the Control Centre, clients and any other parties. You will be managing high level cases in order to reduce the duration of open co...

Customer Service Representative – Complaint Handling.Complaint Management – resolving customer issues relating to billing, invoices, delivery, and collections.Working with the wider business to investigating customers issues and resolving accordingly.Knowledge of SAP or Salesforce would be an adv...

You will embed empathy into our complaints process and deal with escalations in a calm & respectful way. You will coach the wider Operations Team on how to deal with complaints effectively; helping individuals to grow and to be able to deal with in a timely, professional and respectful manner. In...