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Job Summary - Tenant Liaison Officer As part of our customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, de...

NEW VACANCY! (PK8669) TECHNICAL / BRCGS MANAGER - FLEXIBLE PACKAGING - FOOD INDUSTRY YORKSHIRE (Please contact me for further location details) SALARY: £OPEN (DOE) Our client is a provider of innovative and high-quality flexible packaging solutions, specialising in the food industry. The company ...

CUSTOMER SERVICE ADVISOR £17.00 - £18.00 PHR LTD 2 MONTHS INITIAL CONTRACT OFFICE BASED IN BRENTFORD Job Purpose: To provide exceptional customer service to tenants, residents, and stakeholders by addressing inquiries and resolving issues related to housing repairs, incomes, and general housing m...

Duties and responsibilities 1. Engage with actual and potential referral agencies including statutory and third sector agencies and where appropriate the community to generate referrals for programmes / activities / services as required. 2. Carry out initial assessment of the potential or actual ...

Report any incidents, problems, or complaints to the appropriate manager in a timely manner. * Dealing with guests/residents' concerns or complaints, to include a follow up in person or in writing

*Part live-in or full live-in options available* This is a great opportunity to join a successful business located in the Yorkshire Dales. The World-Famous Tan Hill Inn is Britains highest public house at 1,732 feet (528m) above sea level. Situated in the stunning scenery of Swaledale, just near ...

Job Summary - Tenant Liaison Officer As part of our customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, de...

Were looking for an organised and enthusiastic Summer Rental Customer Advisor for our York Car & Van Rental branch. We offer: 33 days annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension Extensive training Enhanced maternity and paternity leave and much mor...

Property Surveyor - Full-Time Position Location: Office-based, working across the city as required by the service Hours: Monday to Friday, 36 hours per week (9 AM - 5 PM) Rate: £300 per day (Umbrella) Reporting To: Senior Property Surveyor Are you a detail-oriented and experienced Property Survey...

Customer Experience Advisor (Complaints Focus) Location: South West London Job Type: Temporary (contract until April) Salary: Competitive Hourly Rate About the Role: We are seeking a dedicated and ...

A leading Housing Association is currently for a Complaints Dispute Resolution Lead on a temporary basis for about 4 months Key responsibilities Demonstrate a personal commitment and responsibility ...

Complaints Officer Location: London Hybrid 2 days WFH 3 days office based Salary: Up to £35,000 depending on experience Hours: Monday to Friday 9 am to 5 pm Benefits: 25 days holiday + public ...

Complaints Handler - Full time £25,000 We are currently looking for an experienced Complaints Handler to join our client based in Central London. This is a great opportunity for someone who has ...

Exciting Opportunity for a Complaints Manager Working with a Large Housing group in NW London Long term contract to permanent Managing a team of 6 of complaints officer Hybrid Position The role will ...

As a Complaints Customer Service Advisor at Hyde you will be the first point of call for customers to talk through their concerns and identify the best route for a resolution. You will manage all ...

Administrate, respond to and analyse any complaints derived from escalated performance issues across the estate, working as an unbiased resolution officer and supporting the contract managers in ...

Handle service complaints promptly and professionally, always striving for positive outcomes. * Foster and motivate a positive work environment that encourages skill-building and career development

Respond positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract specifications and escalate complaints as appropriate. Ensure tools and ...

Liaising with e-commerce team/managers for discounts and compensations approvals, for any ongoing online campaigns, liaising with production regarding any complaints. Ensuring all data is accurately ...

You will have experience managing site operations such as responding to resident queries and complaints, reporting issues to the relevant department, taking ownership and ensuring timely ...

Deal with a wide range of regulatory and operational processes and issues (for example, accident investigations, food hygiene, statutory noise complaints, fire safety etc.) * Provide guidance on ...

... complaints Bringing operatives back into the office and reducing the time spent working from home Setting and meeting performance targets and carrying out periodic appraisals Training and supporting ...

Key Responsibilities: • Serve as the primary point of contact for residents. • Addressing inquiries and complaints with professionalism and empathy. • Host monthly meetings for tenants, clients ...

Investigating customer complaints and to respond in writing giving ways in which preventive measures have been taken. Ensure raw material specifications are up to date. Responsible for maintaining ...

Investigate customer complaints and provide timely resolutions. * Maintain specifications for work-in-progress (WIP), raw materials, and finished products. * Ensure GMP (Good Manufacturing Practice ...

Maintain accurate records, monitor performance against KPIs, respond to inquiries and complaints, and ensure legal and policy adherence. Qualifications and Experience: The successful candidate will ...

Monitor day-to-day customer relations, taking steps to prevent issues from occurring Proactively work with Customer Liaison team to understand customer needs to prevent complaints; resolving queries ...

This role would suit an energetic, customer facing person who is able to assist with a variety of queries, deal with complaints in a professional manner, look presentable and represent the company to ...

Along with the management of the day to day repairs, the Operations Manager will also be responsible for pre and post inspection of larger projects, resolving escalated complaints, meeting staff ...

Assisting with complaints and casework including providing reports, inspections and technical advice. Requirements Good technical knowledge of housing repairs, previous experience of working in ...

Address and resolve resident concerns and complaints promptly and professionally. * Coordinate access to properties for inspections, repairs, and construction activities. * Assist in organising and ...

Handling and resolving complex customer complaints * Bringing operatives back into the office and reducing the time spent working from home * Setting and meeting performance targets and carrying out ...

Assisting with complaints and casework including providing reports, inspections and technical advice. Requirement - essential/desirable skills/qualification/experience: Good technical knowledge of ...

... complaints, energy consumption and use of space while simultaneously increasing efficiency and asset life. They've built an incredibly impressive client book through their products. As a ...

... complaints Tracking and monitoring progress of works to ensure they run smoothly for our residents and trades staff Create and run end of day reports to identify jobs overdue. EXPERIENCE You will ...

Investigate and resolve resident complaints promptly and professionally. Ensure all work is carried out in compliance with relevant health and safety regulations and industry best practices

Office based but some hybrid working is available as well Successful candidate will be dealing with PCN appeals and complaints. The main purpose of the role: * To investigate and respond to all ...

Efficiently handling Customer Service cases, primarily post-travel feedback and complaints, directly with customers or through travel agents. * Liaising with customers via both email and telephone ...

Resolve complaints and disputes in collaboration with internal teams and contractors. Oversee managing agents to ensure obligations are met and costs are justifiable. Work closely with internal teams ...

Own all complaints and ensure that these are dealt with in a prompt and effective manner For longer planned works, keep the tenant updated with progress and be there if there are any issues that ...

Interacting directly with customers regarding complaints, identifying shortfalls and actioning solutions. * Ensuring works are completed in a timely manner and the estate maintains compliance

... with complaints and offer prompt resolutions, escalate where necessary Data processing and management of databases Log any property faults/issues with the helpdesk and inform the Facilities ...

... complaints and ensure swift resolution Collaborate with other departments to ensure a unified approach to customer service Conduct regular customer service audits and reviews Maintain knowledge of ...

... complaints liaising with suppliers and customers. • To assist with technical training of relevant staff ensuring full understanding of all food safety, quality and legal requirements and Internal ...

Processing customer sales orders through our ERP system Managing the Customer Service Inbox Responding to customer ETA Requests Resolving customer complaints including shortages, breakages, incorrect ...

Ensure exceptional customer service by interacting with guests, resolving complaints, and maintaining a welcoming atmosphere. Monitor and maintain service quality and standards. Operations Management

Preparing correspondence to cover issues such as access, delay in works, changing/adding works and resolving issues Dealing with residents' complaints and issues, either via email, phone, or visits ...

Knowledge of how to handle complaints and complex scenarios. * A high level of written English and oral communication skills, including the ability to communicate professionally with customers from ...