Head waiter jobs in RichmondCreate job alerts

Join our team as a Waiter/Waitress at italian restaurant 🍝🇮🇹 Job Type: Full-Time | High Energy | Fluent in Good Vibes and Italian Key Responsibilities: • Greet guests with a warm smile and ensure they feel like they’ve just stepped into a classic Italian home, where everyone’s treated like family., • Menu Maestro: Guide guests through our menu with expert recommendations, from explaining the difference between tagliatelle and pappardelle to pairing the perfect wine with their meal., • Take orders accurately and efficiently, making sure every dish arrives at the table exactly as the guest imagined., • Deliver dishes with flair, whether it’s a simple margherita pizza or a decadent tiramisu, ensuring every dining experience is memorable., • Keep an eye on your tables, anticipating guests’ needs before they even have to ask—because in Italy, it’s all about hospitality!, • Work closely with the kitchen and bar staff to ensure that food and drinks are served promptly and that special requests are handled with care., • Help maintain a lively, welcoming atmosphere in the restaurant, whether by engaging in friendly banter or sharing a laugh with guests., • Handle any guest concerns with grace, turning potential issues into opportunities to exceed expectations. What We’re Looking For: • Previous experience in a restaurant is a plus (preferably Italian restaurant), but if you’ve got a passion for food and people, we’re excited to train you!, • A love for Italian cuisine and culture—knowing your bruschetta from your bolognese is a big plus!, • You’re friendly, energetic, and great with people, able to make every guest feel special., • You can juggle multiple tables, orders, and special requests without breaking a sweat., • From remembering a guest’s favorite wine to ensuring the table is set perfectly, you never miss a beat., • You bring good vibes to every shift, making sure guests and coworkers alike enjoy their time at the restaurant. Perks: • Enjoy a complimentary staff meal during your shift, because we believe you should love what you serve., • Work in a fun, family-oriented atmosphere where food, laughter, and conversation flow freely., • Earn competitive pay and great tips from happy customers who appreciate your stellar service., • Opportunities to advance within the restaurant—whether you want to become a head waiter or learn the ropes of restaurant management.

Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

In need of experienced waitress/floor manager for small but busy tapas bar in W3. Taking the orders, making drinks and keep the bar and restaurant spotless at all the times. Must be fluent in English, Spanish or Italian would be a Big plus. Mainly starting at 5pm, last order at 10 pm. Daily tips and cash bonus on top of the wages. Friday, Saturday and Sundays is the must. The position can lead to the higher position for the right and hard working person. Must have photo CV for applying.

We are seeking an experienced & dynamic Head Server to lead our front-of-house team in delivering exceptional guest experiences. The ideal candidate will possess a strong background in hospitality & culinary practices, demonstrating excellent time management skills & a passion for guest services. As the Head Server, you will oversee daily operations, ensuring that service standards are met while fostering a positive environment for both staff & guests. Responsibilities Supervise & train serving staff to ensure adherence to service standards & protocols. Manage the dining area, ensuring it is clean, organised, & welcoming for guests. Engage with guests to provide outstanding service, addressing any concerns or requests promptly. Implement upselling techniques to enhance the dining experience & increase sales. Collaborate with kitchen staff to ensure timely & accurate order fulfilment. Monitor inventory levels of food & supplies, placing orders as necessary to maintain stock. Maintain a thorough knowledge of the menu, including ingredients & preparation methods, to assist guests effectively. Experience Proven experience in a restaurant or hospitality environment, preferably in a supervisory role. Excellent time management skills with the ability to prioritise tasks effectively in a fast-paced environment. Exceptional guest service skills with a focus on creating memorable dining experiences. Experience in upselling techniques & enhancing customer satisfaction through attentive service. Join our team as a Head Server & contribute to creating an inviting atmosphere where guests feel valued & well cared for!

MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Waiter to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

General Manager – Emerald Hospitality Group (Central London) Emerald Hospitality Group is a collection of vibrant, design-led restaurants across London, delivering high-quality dining experiences with strong commercial performance. We are currently seeking a passionate and driven General Manager to lead one of our flagship venues. This is a key leadership role for a hands-on operator who thrives in a fast-paced environment and is committed to delivering excellence across guest experience, team development, and financial performance. What we offer £55,000 per year Weekly sales incentives Paid holiday allowance, with your birthday guaranteed off Staff meals on duty Ongoing training and career development across the group The opportunity to grow within an ambitious and expanding hospitality business The role Lead day-to-day operations of a high-volume, quality-driven restaurant Drive sales, profitability, and cost control across all areas of the business Build, develop, and inspire a strong front-of-house team Maintain exceptional service standards and guest experience Ensure full compliance with health & safety and operational procedures Work closely with senior leadership on performance and strategy What we’re looking for Proven experience as a General Manager or strong Deputy ready to step up A hands-on leader who leads from the front Strong understanding of P&L, labour control, and KPI management Passion for hospitality, food, and creating memorable guest experiences Resilient, energetic, and commercially driven Apply today to become part of Emerald Hospitality Group and take the next step in your leadership journey.

GAZETTE TRINITY Front of House Supervisor — Gazette Trinity Gazette Trinity is looking for a Front of House Supervisor to join our warm and lively French brasserie, where great food, genuine hospitality and real human connection sit at the heart of everything we do. What we're looking for: • Previous experience as a supervisor, head waiter or senior server in a busy restaurant, • A warm, energetic personality who lights up the room and puts guests at ease, • Confident on the floor — comfortable moving around, leading service in the moment and being where the team needs you, • Strong organisation, attention to detail and a calm head during the busiest covers, • A natural team player who leads by example and brings the best out of those around them, • Available across evenings and weekends, • French speaking is a plus What you'll do: • Welcome and seat our guests with the warmth Gazette is known for, • Lead the front-of-house team on shift, setting the pace and the standard, • Checking in on tables, supporting the team and keeping things flowing., • Handle bookings, walk-ins and the small details that make a great evening feel effortless., • Resolve guest questions or concerns with care, charm and good judgement., • Support the Location Managers with daily operations., • Opening and closing routines., • What we offer:, • A supportive, friendly working environment., • Real opportunities to grow within an established brasserie group., • A workplace where your personality and initiative genuinely matter., • Staff discount at any Gazette branch., • Free meal on shift., • The chance to be part of a restaurant that locals love., • Requirements:, • You must be eligible to work in the UK, • If this sounds like you, we'd love to hear from you, hit apply and tell us a little about yourself.

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

We curate beautiful spaces with vibrant atmospheres for great times. Lillie’s is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. We are looking for passionate and talented chefs to join our opening team at Lillie’s. This is an opportunity to be part of something from the ground up, shaping a kitchen that champions seasonality, simplicity, and exceptional produce. What you’ll be doing: You’ll work closely with your Head Chef and the rest of the kitchen team to deliver beautifully executed dishes that celebrate British ingredients at their peak. From thoughtful prep to precise service, you’ll play a key role in maintaining the quality, consistency, and creativity that define Lillie’s. Chef de Parties are the core of our kitchens, who runs their section brilliantly with passion and pride. What we’re looking for: Experienced chefs who care deeply about food, people who respect ingredients, thrive in a fast-paced environment, and take pride in their craft. We Expect You To: Work with pace and precision to meet high ordering volumes Supporting quality control and consistency across all dishes Take pride in delivering food to spec and on brand every time Communicate clearly with the wider kitchen and front of house teams Maintain a clean, safe, and organised work environment at all times Follow food safety, hygiene, and health & safety procedures consistently Completing cleaning schedules and compliance training as required Are reliable, punctual and committed to supporting smooth service at the venue What you’ll get: The chance to be part of an exciting new opening in West London The oppurtunity to be involvedin menu development & seasonal specials A supportive team environment with room to grow Opportunities for training and development Competitive pay and team benefits A kitchen culture built on respect, collaboration, and creativity If you’re ready to cook with the seasons and be part of a team that values craft, provenance, and hospitality, we’d love to hear from you. Benefits & Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Join the Team at TAQ In March 2026, chefs Eduardo Yishima and Jackson Boxer joined forces to relaunch one of London’s original Mexican restaurants.Formerly known as Taqueria, the restaurant has been reimagined as TAQ. Originally opened on Westbourne Grove over 20 years ago, Taqueria was a pioneer of London’s early Mexican dining scene. While it has remained a much-loved neighbourhood spot, London’s taco culture has evolved dramatically in recent years. TAQ represents the next chapter. Our concept is simple: fresh, hot tortillas topped with high-quality grilled meats and vibrant salsas, served alongside cold beers and great-value margaritas. Eduardo’s menu celebrates Mexican classics, tacos, tostadas and quesadillas alongside inventive dishes that bring a fresh and modern perspective. Our Team We are a small, close-knit team that takes pride in being professional while making sure we enjoy what we do. Hospitality should be fun, energetic and welcoming, both for our guests and for the people who work here. We’re looking for someone like-minded: a person who thrives in a team environment and shares our passion for great food, drinks and warm hospitality. The Role We are looking for an additional Head waiter to strengthen our management team, helping with all operational needs to make us and the team better and stronger, every day.This role is service focused position, supporting the junior team and in service, drive sales, as well as support the management team in other duties outside of service. The position requires Friday or Saturday as well as Sunday availability. The role can be part time from 30hours to full time 40hours. The Ideal Candidate · Experience working in a similar hospitality environment · Knowledge of beverages, food and wine · A strong team player with a positive attitude · Passion for quality ingredients and great service · A desire to learn and grow with us as a company · Flexible availability What We Offer · Flexible part-time hours, with the option to work up to 40 hours per week depending on preference · £14.50 per hour, depending on experience. (Full time salary can be discussed) (*rate includes tronc) · A healthy work–life balance · Opportunities to grow within our young and dynamic company · Up to 50% staff discount across the group, including: o Orasayo Brunswick House o Below Stone Nesto Barrafina o Quo Vadis o Tacos El Pastor o Parrillan · Cost-price wine· Delicious staff meals · Complimentary meal after passing probation Work Location: In person

Key Responsibilities Oversee the day-to-day running of the café. Lead, motivate, and develop a team of front-of-house and kitchen staff. Deliver outstanding customer service and ensure a positive guest experience. Manage staff scheduling, recruitment, training, and performance. Monitor stock levels, place orders, and control costs. Ensure food safety, hygiene, and health & safety standards are consistently maintained. Handle cash management, daily reporting, and operational administration. Drive sales and support local marketing initiatives.

Location: The Greyhound Kew, Kew, London Start Date: 01/06/2026 Salary: Competitive, based on experience About Us The Greyhound Kew is a beloved local pub that, a year into its exciting new chapter, has firmly re-established itself in the heart of the community. Blending traditional charm with fresh, modern energy, we are proud of what we have built so far and are focused on continuing to grow. We are looking for a passionate, hands-on Assistant Manager to join our established team at this exciting milestone and help lead the venue into its next phase of success. The Role As the Assistant Manager of The Greyhound Kew, you’ll work closely with the management team and ownership to keep the pub growing and running seamlessly. You’ll be a key presence on the floor, motivating the team, running busy shifts, and ensuring every guest leaves happy. This is a brilliant opportunity for a dedicated hospitality professional looking to take ownership of daily operations, develop their leadership skills, and maintain a venue that is a true hub for the local community. Key Responsibilities • Run day-to-day shifts with high energy, taking full responsibility for the pub in the manager's absence., • Help recruit, train, and mentor a dynamic, welcoming front-of-house and bar team., • Maintain exceptionally high standards of customer service, cleanliness, and health and safety compliance., • Assist with back-of-house administration, including stock control, ordering, and line cleaning., • Support the planning and execution of events, match-day promotions, and social media initiatives., • Lead by example on the floor, bringing positivity and professionalism to every service. Requirements • Previous supervisory or assistant management experience in a busy pub, bar, or restaurant environment., • A natural motivator with strong communication skills and a hands-on approach to leadership., • Confident running busy floor and bar services under pressure., • Must be local to Kew or the surrounding areas for easy travel., • Excellent organizational skills and a keen eye for detail., • Holding a Personal Licence is highly desirable (or a willingness to obtain one quickly). Why Join Us? • Be a key part of an established pub hitting its stride and looking toward future growth., • Great opportunity to develop your career with room for future growth into a General Manager role., • Work alongside supportive, enthusiastic ownership., • Competitive pay and a rewarding, collaborative work environment.

The Head Waiter is responsible for leading a section of the floor, ensuring excellent service delivery while supporting the wider team. They act as a senior presence during service, helping to maintain standards, guide team members and create a positive, organised and guest-focused environment. This role focuses on strong execution, attention to detail and early leadership behaviours, forming a pathway into management. The “C” Principles The Head Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Head Waiter consistently demonstrates: • Strong service leadership – leads their section with confidence, • Positive attitude – sets the tone for the team during service, • Good communication – supports clarity and teamwork, • Organisation – keeps service flowing smoothly, • Attention to detail – ensures high standards are maintained, • Supportive mindset – helps develop and guide junior team members, • Reliability – delivers consistent performance Key Responsibilities Section Leadership & Service • Take ownership of a section during service, • Ensure smooth, organised and efficient service delivery, • Maintain high standards of presentation, timing and guest interaction, • Support the team in delivering consistent service Guest Experience • Build rapport with guests and create a welcoming experience, • Ensure guests feel looked after and valued, • Handle basic guest concerns confidently and professionally, • Support a positive and engaging atmosphere on the floor Team Support • Support and guide junior team members during service, • Lead by example in behaviour, service standards and professionalism, • Assist with training and onboarding of new team members, • Encourage teamwork and positive communication Organisation & Service Preparation • Ensure section readiness before service, • Maintain cleanliness and organisation throughout shifts, • Support smooth transitions between courses and service stages, • Assist with opening and closing procedures Standards & Compliance • Follow company service standards and procedures, • Maintain health & safety and cleanliness standards, • Ensure correct handling of food, drinks and allergens, • Uphold professional presentation and hygiene standards Collaboration & Communication • Communicate clearly with team members and management, • Work closely with BOH to ensure smooth service flow, • Support a strong team culture across the restaurant, • Raise issues early and contribute solutions Problem Solving • Respond quickly to service challenges within their section, • Support the team during busy periods, • Maintain composure and professionalism at all times, • Escalate issues where necessary What Success Looks Like in This Role • A well-run section with smooth, consistent service, • Strong guest interaction and positive feedback, • Junior team members feel supported and guided, • High standards of organisation and attention to detail, • Readiness to progress into an Assistant Restaurant Manager role

Sales person , good energy , good communication with customers

Head Waiter / Supervisor 🍽️ 📍 southall 💷 Competitive Pay 🕒 Full-Time We are looking for an experienced and professional Head Waiter / Supervisor to join our team. The ideal candidate will have strong leadership skills, excellent customer service, and experience managing front-of-house operations in a busy restaurant environment. Responsibilities: • Supervising and supporting front-of-house staff, • Delivering excellent customer service, • Managing bookings, seating, and service flow, • Training and motivating team members, • Handling customer queries and complaints professionally, • Ensuring cleanliness and high service standards at all times Requirements: • Previous experience as a Head Waiter, Supervisor, or senior front-of-house staff, • Strong communication and leadership skills, • Ability to work in a fast-paced environment, • Smart appearance and professional attitude, • Flexible availability including evenings and weekends We Offer: ✅ Competitive salary ✅ Friendly team environment ✅ Staff meals ✅ Career progression opportunities 📩 Apply now with your CV and experience.

Must have experience in quality restaurants and have a passion for attentive customer service we offer 4 days a week with share of tips

Pizza Chef Wanted Cento Uno Surbiton Cento Uno Surbiton is looking for a passionate and reliable Pizza Chef to join our team. We’re a busy neighbourhood Italian restaurant known for proper pizza, good ingredients, and a friendly, fast-paced service. We’re looking for someone who takes pride in their work, can handle a busy shift, and wants to be part of a strong team. We need someone who: • Has experience making pizzas in a restaurant environment, • Is confident with dough stretching, toppings, oven management and service speed, • Works cleanly and stays organised during busy periods, • Can follow recipes and maintain consistency, • Has a good attitude and works well with the kitchen and front-of-house team, • Is reliable, punctual and happy to get stuck in What we offer • Competitive hourly rate depending on experience, • Staff food on shift, • Friendly team environment, • Opportunity to grow within the restaurant, • Full-time or part-time hours available, • Immediate start available for the right person Location Cento Uno Surbiton Surbiton, London / Surrey Apply Send us your CV or a short message with your experience. We’re looking for someone who loves pizza, works hard, and brings good energy to the kitchen.

As a Floor Manager, you will be a key leader in our high-end casual dining restaurant, ensuring seamless operations and an exceptional guest experience. You will oversee all front-of-house activities, manage and motivate the service team, and maintain our high standards of service and hospitality. Key Responsibilities: • Lead and supervise the front-of-house team, including training, scheduling, and performance management., • Ensure exceptional guest service, resolving any issues promptly and professionally., • Oversee dining room operations, ensuring efficiency, cleanliness, and compliance with health and safety standards., • Manage reservations, seating, and table service flow., • Collaborate with the kitchen team to ensure smooth communication and service delivery., • Monitor inventory, manage stock levels, and control operational costs., • Maintain a welcoming and sophisticated ambiance for all guests. Requirements: • Proven experience as a Floor Manager, Assistant Manager, or Supervisor in a high-end restaurant or hospitality setting., • Strong leadership, communication, and interpersonal skills., • Excellent understanding of restaurant operations, including service standards, food safety, and customer relations., • Ability to thrive in a fast-paced environment and manage multiple priorities., • A passion for hospitality and delivering outstanding guest experiences., • Flexibility to work evenings, weekends, and holidays as required. What We Offer: • The opportunity to be a pivotal part of a new, prestigious restaurant within the expanding Bemse Group., • A dynamic and supportive work environment with opportunities for professional growth., • Competitive remuneration and staff benefits., • A chance to shape the service culture of a high-end brand in London.

We're a friendly, independent Gastro-pub in Richmond looking for an enthusiastic and reliable Waiter to join our team. If you've got a passion for hospitality, good conversation, and making guests feel at home, we'd love to hear from you.

We are a specialty and artisan café committed to exceptional coffee, consistency, and genuine hospitality. Every drink we serve reflects care, precision, and craft — from well-executed espresso to beautifully balanced milk drinks and hand-brewed coffee. We are building a team of professionals who take pride in quality, understand the details behind every cup, and want to be part of a café culture centred on standards, learning, and community. The Role We are looking for an experienced full-time Specialty Barista who brings strong technical coffee knowledge, excellent workflow, and a high standard of customer service. This role is for someone who is confident behind the machine, understands espresso recipes and extraction theory, and can consistently produce high-quality coffee in a fast-paced service environment. This is not a basic barista position. We are looking for someone who already has solid specialty coffee experience and can confidently dial in espresso, maintain equipment properly, and deliver consistency throughout service. Responsibilities • Prepare and serve consistently high-quality espresso-based drinks, milk drinks, pour-overs, and other specialty beverages, • Dial in espresso daily and throughout service, adjusting grind, dose, yield, and shot time as needed to maintain flavour and consistency, • Demonstrate a clear understanding of coffee ratios, extraction times, and how to correct under-extracted or over-extracted shots, • Texture milk to a high standard and produce clean, consistent latte art, • Work confidently on a La Marzocco espresso machine, • Operate, clean, calibrate, and maintain a Mahlkönig grinder to ensure optimal performance, • Carry out routine cleaning and maintenance of all coffee equipment, including grinders, group heads, steam wands, baskets, showers, and backflushing procedures, • Monitor espresso quality through regular taste checks and ensure drinks meet expected flavour profile and presentation standards, • Maintain excellent workflow during busy periods without compromising quality, • Keep the bar, equipment, and front-of-house area clean, organised, and fully stocked at all times, • Monitor stock levels, report shortages promptly, and support ordering and inventory control, • Follow all food safety, hygiene, and cleanliness standards consistently, • Deliver warm, professional, and knowledgeable customer service, • Share coffee knowledge with customers and team members and contribute to a strong specialty coffee culture Essential Requirements • Minimum 1–2 years’ experience in a specialty coffee environment, • Strong practical knowledge of:, • espresso recipes and brew ratios, • shot timing and extraction control, • grind adjustment and dial-in, • milk texturing and latte art, • coffee flavour balance and consistency, • Experience working with La Marzocco coffee machines, • Experience using and maintaining Mahlkönig grinders, • Ability to explain how and why to adjust a shot when extraction is running too fast or too slow, • Strong understanding of daily cleaning routines, preventative maintenance, and correct equipment care, • Experience with stock control and café inventory management, • Excellent attention to detail and pride in presentation, taste, and cleanliness, • Calm, organised, and efficient under pressure, • Reliable, punctual, and a strong team player, • Good communication skills and a professional attitude, • Food Hygiene / Food Safety certification preferred; this will be highly valued, • Qualifications, • Previous barista experience is advantageous but not essential; training will be provided for suitable candidates., • Knowledge of food safety standards and procedures is desirable., • Experience in serving customers in a fast-paced environment is preferred., • Basic food preparation skills are beneficial., • Good time management skills to handle multiple orders efficiently during busy periods., • Ability to perform basic maths accurately for cash handling purposes., • Strong interpersonal skills with a friendly attitude towards customers and colleagues., • Ability to work well under pressure while maintaining attention to detail. This role offers an engaging environment where you can develop your skills while providing exceptional service to our valued customers. We look forward to welcoming motivated individuals eager to contribute positively to our team! Ideal Candidate You are someone who understands that great coffee is not just about following a recipe. You know how to read a shot, taste for balance, and make informed adjustments. You care about workflow, cleanliness, consistency, and guest experience just as much as the final cup. What We Offer • Competitive pay based on experience, • Flexible scheduling, • Ongoing training and opportunities for growth, • Supportive and quality-driven team environment, • Access to premium specialty coffee, • Opportunity to be part of a café that genuinely values craft and standards How to Apply Please apply through Indeed with: • your CV, • a short cover letter outlining your specialty coffee experience, • the espresso recipe or brew ratio you are most comfortable working with, • how you would adjust a shot running too quickly, • your favourite latte art pattern Please only apply if you have genuine hands-on specialty coffee experience and are confident working with espresso dial-in, grinder calibration, and machine care.

La Mia Mamma and Made in Italy are looking for an experienced and passionate Restaurant Supervisor to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants. La Mia Mamma is more than just a restaurant – it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests. The position is open at our restaurant in Chelsea: 257 Kings Road, SW3 5EL. . What We’re Looking For • At least 2 years of experience in a similar supervisory role within the hospitality industry, • Strong leadership and communication skills, • A genuine passion for Italian food and culture, • A proactive, hands-on attitude with a guest-first mindset, • Solid knowledge of London’s vibrant restaurant scene and customer expectations, • Ability to support the team, manage shifts, and handle customer feedback professionally, • Fluent English (Italian is a plus!) Your Key Responsibilities • Support the Restaurant Manager with daily operations, • Lead and motivate the front-of-house team, • Deliver consistent, high-quality service to ensure a memorable dining experience, • Train and mentor new team members, • Monitor staff performance and ensure company standards are met, • Assist in managing reservations, floor plans, and guest satisfaction, • Help drive team morale and a positive workplace culture What We Offer • Competitive salary, based on your experience, • Minimum 28 days of paid holiday, • Training and ongoing support to help you grow, • A dynamic, multicultural work environment, • The opportunity to be part of a unique and authentic Italian dining concept