One housing jobs in RichmondCreate job alerts

New Lets and Relets Lead Salary: £65,539 – 70,000 depending on experience Location: Ealing, Staines, Winchester, Bristol or Oxford office base with travel to all sites and hybrid working Contract: Maternity cover contract until 30 th August 2026, 35 hours per week DBS check required: Standard Role Overview We are looking for a New Lets and Relets Lead to join our dedicated customer support department. The successful candidate will develop and deliver A2Dominion’s lettings functions, strategic decisions and direction within the lettings function. The successful candidate will have responsibility for the control and performance of the letting process group wide (except Student.) Key Responsibilities • Performance: Set challenging achievable targets for team and individuals, and lead team to ensure relevant KPI’s are met and if required to make resource/process decisions to bring performance back in line with expectations, • Compliance: Lead and manage team to ensure that all Lettings process comply with regulation/legal/policy requirements, including complaint management for the lettings function, • Stakeholders: Lead for A2Dominion on liaison with local authorities (LA) on nomination agreements and local Lettings Plans. Ensure that A2Dominion’s best interests are accounted for within all agreements and plans, and that agreements are in line with A2Dominion’s strategy for that LA. Liaise with all relevant internal teams as relevant for each LA, • New Build Schemes: Lead and manage the team to effectively manage the process and timings of new properties coming into the Lettings process. Close liaison with Development and New Homes Teams through the process and identification of issues that may impact letting times and customers moving into their new home, • Void Contractors: Lead and manage the relationship with contractors through frequent communication on upcoming voids, length of void works, and completion date of void works. Challenge timescales to drive improvement so all properties can be let with the lowest possible level of rent loss, • Strategy & Best Practice: Proactively understand business need and refine lettings strategy for A2Dominion where required, including impacts of legislation changes. Ensure that you and your teams are part of G15 and other Lettings forums to ensure A2Dominion work to sector best practice, • Resources / Processes: Lead and manage the team to ensure that the appropriate resources are available to meet upcoming lettings needs, both in volume and location. Lead regular review of end to end lettings process to ensure new platforms are utilised to improve efficiency and speed, • Property Utilisation: Lead on innovative ways to ensure that A2Dominion can best use their property portfolio. Aiming to reduce over-crowding and under-occupation, and to use external schemes (e.g. New Generation,) to A2Dominion’s best advantage. Use of incentives where in can be proved that these will create positive outcomes in this area, • On-Boarding: Ensure that each new customer has an on-boarding process into their new property that takes into account their needs and requirements. Work with peers with internal support teams on quick referral options, and where external partners will be needed and how they can be accessed, • Budgeting: To lead and manage the Lettings function in line with agreed budgets. To effectively contract manage any parts of the function that use an external provider More About You • Educated to GCSE level or equivalent in Math’s and English (Grades A*- C), • E xperience of working within a social housing environment, • E xperience of managing a team, • Demonstrable understanding of both where relevant to homelessness and lettings processes, • Demonstrable experience of ability to engage effectively with teams and peers internally, and key external stakeholders, both verbally and in writing, • Demonstrable experience of ability to deliver a proactive service across different business streams and customer expectation and need, • Ability to lead and manage high performing teams (based in KPI’s/targets), • Demonstrable experience of understanding data sets, making changes based on data, and regular reporting, • A housing or property qualification – or studying towards – minimum of Level 4 (will be expected to start studying towards in line with government legislation timeframes) (Desirable) About Us We’re a UK housing association committed to a vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership. Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose – delivering more homes and better services for customers. We’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis. Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: • 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service, • Up to 8% contributory pension, • Flexible working, • In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. Resourcing Partner - This vacancy is being managed by Ryan Loasby –

About Us Job Title: Homelessness Prevention and Solutions Officer Salary Range: £38,976 to £47,229 per annum One Permanent and One Fixed Term (Until March 2028) Fulltime - 36 hours Location: Civic Centre, 44 York Street, Twickenham, TW1 3BZ Objective of role We are looking for a capable and ambitious individual keen to help families and individuals facing homelessness to help support them in their homelessness journey and adhere to legislative guidance as well as policy and procedures. Who are we looking for? We are especially interested in your transferable skills in particular your ability to assess information, understand and accurately apply the assessment criteria, problem solve and communicate effectively with applicants, colleagues and agencies. Role Whilst previous experience of working in a homelessness or other busy front-line public-sector role would be advantageous, it is not essential. What we would like you to be is: • To be emotionally mature and confident to work with people facing homelessness for various reasons., • Be a good listener and able to apply what you hear to the legal framework in which we work., • Be organised in your work and able to keep on top of changing priorities., • Be able to engage and work collaboratively with families and individuals who require housing assistance., • Be able to discuss, negotiate and persuade families and their landlords to prevent and relieve homelessness., • Be able to write reasoned decision letters, carry out interviews and produce case notes and assessments of a high standard., • Be a motivated and engaged team player. About The Role You will be working proactively and collaboratively with households who are homeless or threatened with homelessness to assist them to sustain their current housing where possible, or otherwise to secure alternative, suitable and affordable accommodation. You will hold a personal caseload of households, to agree practical and reasonable steps for the Council and the household to take to prevent and/or relieve homelessness. Households will include private or social tenants, homeowners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. You will provide a flexible and responsive service for applicants who are homeless or threatened with homelessness by delivering services from our offices and ensuring comprehensive housing advice is available for customers, staff and partner agencies. You will carry out home visits to assess homelessness and the sustainability of the applicant’s current housing. Essential Qualifications, Skills And Experience Experience of working within a customer service, housing, or lettings service. Experience of carrying out interviews, investigations, negotiations Experience of effective record keeping, including electronically held information. Experience of working with people who are homeless or in other stressful situations. Experience of working successfully to performance targets and deadlines Excellent interpersonal skills including active listening and negotiating. Excellent communication skills including the ability to write detailed case notes and technical letters. Indicative Recruitment Timeline Closing Date: Sunday 11th January 2026 Shortlisting Date: Week commencing Monday 12 January 2025 Interview Date: TBC We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment Useful Information Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils Attached documents • Homelessness Prevention and Solutions - Job Profile.pdf, • Anonymised Application Guide for candidates.pdf

Head of Financial Control and Continuous Improvement Salary: £90,000 Location: Ealing office base with hybrid working Contract: Permanent, 35 hours per week DBS check required: Basic Role Overview We are looking for a Head of Financial Control and Continuous Improvement to join our dedicated Finance department. The Head of FC & CI will play a pivotal role in achieving improved integrity in financial reporting. This will include establishing strong financial controls, mitigating reporting risk and supporting strategic financial planning. This role combines technical expertise with change management and leadership, offering the opportunity to enhance financial decision-making and ensure regulatory compliance across the organisation. Key responsibilities: Financial Reporting & Control • Transform the monthly closing and consolidation process to achieve best in class standards including “right first time” data entry, • Document the full suite of financial control processes and implement improvements to ensure that our financial information is accurate and complete and correctly recorded and classified, • Design and implement effective balance sheet reconciliation processes, • Redesign the chart of accounts, and hierarchies to support improvements in data quality. Tax Compliance & Strategy • Fully document and risk assess existing tax compliance processes and implement changes to create a high performing tax function, • Overall responsibility for all tax matters Audit & Risk • Create risk assessed procedure documentation for all key finance activities, • Draft group statutory accounts and lead the annual audit process Leadership & Collaboration • Supervise and mentor finance team members, fostering a culture of continuous improvement, • Collaborate with operational teams to provide financial insight and support decision-making, • Collaborate with various transformation teams – including as customer to the longer term plans for Finance transformation, • Contribute to strategic projects including funding, investment appraisal, and financial modelling. More about you • Educated to GCSE level or equivalent in Math’s and English (Grades A*- C), • Holder of a recognised accounting qualification (ACA, CIPFA, ACCA, CIMA), • Experience of senior finance role in the social housing sector, • Knowledge of IFRS and FRS102 (Expert), • Knowledge of tax in relation to social housing sector (Proficient), • Skilled in implementing strong financial controls (Expert), • Strong Excel skills About us We’re a UK housing association committed to a vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership. Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose – delivering more homes and better services for customers. We’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis. Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: • 30 days’ holiday (Plus Bank Holidays), • Up to 8% contributory pension, • Flexible working, • Private Medical Insurance Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. Resourcing Partner - This vacancy is being managed by Ryan Loasby –

About us at Hounslow We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form. Our Benefits About The Role This is an exciting opportunity to be part of our Adult Social Care Feltham Locality Team as a Team Manager. The Feltham Locality Team is one of 4 Locality Teams within Adult Social Services. The Locality Teams support adults with physical and/or sensory impairment, dementia, low level mental health where their diagnosis is not the primary need for support, and people with substance misuse who are not able to manage to care for themselves in the community without social care intervention. About The Team You’ll Be Working In In the Feltham Locality team you will support Social Workers and Social Work Assistants in their role; providing monthly supervision, quality assuring assessments, approving funding requests, managing complex duty enquiries, overseeing multifaceted cases with health colleagues, attending meetings with GP practices and the ICB. We have regular Joint provider and contracts meetings. As team manager you will be generally overseeing the work within the team to ensure that the best possible service is provided to our residents and that performance targets are adhered to. In Hounslow we strive to improve services in our communities, listening, having a focus on preventative services in Hounslow, looking to build resilience in communities and develop a stronger community for our residents. Work also involves working jointly with Occupational therapy, community solutions, Housing and other parts of the Council to ensure a holistic approach in providing the right care and support at the right time. As a team manager you will also oversee the performance of the team, the team budget, training needs of staff and hold regular team meetings. A key part of the role is acting as the Safeguarding Adults Manager, leading on safeguarding enquiries to ensure the safety of our residents whilst balancing risk and making safeguarding personal. • You will be supported by a strong management team. The 4 localities work together covering the management duty rota and often provide support across the teams as required. You will be line managed by the Service Manager and will receive regular monthly supervision. As the Team Manager you will require a social work degree or the equivalent and be registered with Social Work England. A full DBS is also required for the role. All applicants must have a minimum of 2 years’ experience and a wiliness to learn and develop practice. Key Responsibilities: You will have a crucial role in delivering excellent outcomes for our residents and keeping them safe. You will have close management over Safeguarding Enquiries and act as the Safeguarding Adults Manager in section 42 safeguarding enquiries. • You must have a good understanding of preventative work, enabling staff to employ a strength-based approach to their work and intervention with residents., • You will supervise staff, ensuring high performance standards in the team and encourage staff development., • A ‘people person’ with the ability to communicate key messages effectively, • Resident focused approach with a helpful and cooperative attitude, • Be able to manage and develop staff, • Be able to meet deadlines., • In a world of change, with ever increasing demands on resources, to be open to new ways of working and exploring “the art of the possible”. When Interviews Will Be Held And Who To Contact The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Email: ___ Telephone: 0208 583 3251 Interviews for this job will be held during week commencing : 19th January 2026.

About St Peters West Molesey & Bridge the Gap St Peters West Molesey is one of twelve VCSE partners delivering Surrey’s Changing Futures / Bridge the Gap service. Bridge the Gap supports people experiencing multiple disadvantage—including homelessness, rough sleeping, mental and physical health challenges, substance use, domestic abuse, offending behaviours, and other safeguarding concerns. Using a holistic, trauma-informed and person-centred approach, we walk side by side with clients to help them stabilise their lives, regain control, and achieve meaningful change. The Role We are looking for a compassionate, motivated Bridge the Gap Practitioner to provide intensive outreach support to single people who are rough sleeping, homeless, or at risk of homelessness. Each individual is unique, and your work will reflect their personal goals, strengths, hopes, and aspirations. You will build trusting relationships, co-produce person-centred plans (“My Story, Strengths and Hopes”), and offer practical, emotional, and advocacy support. Alongside system partners and multi-agency teams, you’ll help clients access the services they need to move towards stability and wellbeing. This role includes reflective practice and clinical supervision with our resident Clinical Psychologist, ensuring your own wellbeing is prioritised. Key Responsibilities Engagement & Support * Build relationships with people who are rough sleeping, homeless, or at risk of homelessness * Provide intensive, flexible outreach support * Develop co-produced, person-centred support plans * Support clients to improve physical and mental wellbeing * Assist with life skills: budgeting, tenancy sustainment, accessing services, education, employment, community living * Accompany clients to appointments and services (“walking shoulder to shoulder”) Housing & Practical Support * Work towards securing and sustaining stable accommodation * Support clients with benefits, daily living tasks, and referrals to specialist services * Coordinate multi-agency involvement based on client needs Safety, Risk, and Compliance * Complete and implement positive risk assessments * Assess client safety and welfare on an ongoing basis * Maintain accurate, timely case notes and database records * Follow all St Peters West Molesey and Bridge the Gap policies * Contribute to a safe, respectful service environment Professional Practice * Manage your own caseload and workload * Attend weekly one-to-one meetings and provide activity updates * Participate in group supervision and reflective practice * Work collaboratively with internal and external partners * Keep up to date with organisational and service developments About You You’ll be someone who is passionate about tackling poverty, supporting those facing multiple disadvantage, and working in a trauma-informed, compassionate way. Required * Degree-level qualification or equivalent experience * Experience supporting and motivating people from diverse backgrounds * Experience working/volunteering with adults facing disadvantage * Confident managing challenging behaviours, conflict, or distress * Able to plan, prioritise, and organise workload effectively * Experience with dynamic risk management and accurate record-keeping * Computer literate (email, documents, spreadsheets, online systems) Desirable * Qualification in mental health, counselling, or community support * Experience in community development or poverty reduction * Experience coordinating referrals and raising safeguarding concerns * Clean driving licence Key Skills & Attributes * Empathy, compassion, and emotional resilience * Ability to work independently and unsupervised * Adaptability to changing client needs * Strong advocacy and motivational skills * Honesty, integrity, and alignment with St Peters West Molesey’s mission and values What We Offer * Thorough induction and trauma-informed training * Regular supervision and reflective practice with a Clinical Psychologist * The opportunity to make a profound difference in the lives of people with multiple disadvantages * A supportive, values-driven team culture

The Royal Borough of Kingstons vision is that it has a national reputation as one of the very best places to live and work. The post holder will have a major contribution to make to the delivery of the Council's strategic priorities by contributing to the effective planned and responsive repairs and maintenance of RBK Housing and Garage stock. The position of Stock Condition Surveyor will undertake a variety of Stock Condition Surveys pertaining to the effective management of dwellings, communal areas, garages and void properties. The post will be dexterous such that the post holders are able to apply their experience, skills and abilities to any of the following activities. ? Delivery of repairs to HRA dwellings ? Delivery of repairs to HRA communal areas ? Delivery of repairs to garages ? Delivery of Aids and Adaptations works ? Delivery of Health & Safety Estate Inspections ? Accurate systematic diagnosis of causes and remedial works for dealing with damp and mould including wide range of diagnostic skills Qualifications: ?A recognised and current accreditation to (RICS/CIOB) ?

The Royal Borough of Kingstons vision is that it has a national reputation as one of the very best places to live and work. The post holder will have a major contribution to make to the delivery of the Council's strategic priorities by contributing to the effective planned and responsive repairs and maintenance of RBK Housing and Garage stock.The position of Stock Condition Surveyor will undertake Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Please click on the apply button to read the full job description