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We are looking for two Joiner / Multi-Trade operatives to work on social housing properties in Macclesfield, paying £21-23 per hour, with a company van available.There are two separate positions available, one working on void properties and one carrying out repairs in occupied homes. Both roles are offered on a temporary basis initially, with the potential to go permanent.As a Joiner / Multi-Trade, you will be:For the voids roleInstalling kitchens and bathrooms in empty propertiesCarrying out associated works where you have the relevant skillsCompleting basic first and second fix plumbing where experiencedCarrying out floor screeding where experiencedFor the occupied repairs roleCarrying out general joinery repairs in tenants homesRepairing and replacing internal doorsRepairing and replacing skirting boardsRepairing and replacing floorboardsCompleting minor plumbing repairs such as changing taps and toilet cisterns where ableId love to speak to anyone who has:Experience as a Joiner / Multi-TradeFor the voids position, experience installing kitchens and bathroomsFor the voids position, basic first and second fix plumbing skills would be an advantageFor the occupied repairs position, strong general joinery repair experienceFor the occupied repairs position, minor plumbing experience would be an advantage but is not essentialThe ability to work in either empty properties or occupied tenants homes, depending on the positionA willingness to start on a temporary basis with the potential to move into a permanent roleThe Joiner / Multi-Trade role is offering the following:£23 per hour37 hours per weekCompany van provided during the temporary periodFuel card providedPotential to go permanentRelevant training can be providedWorking at height training is plannedThe Joiner / Multi-Trade positions would suit someone with solid practical experience who is looking for ongoing work within social housing. If you specialise in kitchen and bathroom installations, the voids position could be a good fit. If your strength is general joinery repairs, the occupied repairs position would be more suitable.Location & travelThe roles are based in Macclesfield and involve travelling to properties across the local area. A company van is provided for the Joiner / Multi-Trade role during the temporary period, along with a fuel card.If this role sounds like the right fit for you, apply now or call Amber Alldritt on 07488 866703.TPBN1_UKTJ

Description Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Senior Project Manager to support one of our key local government partners to deliver across the Infrastructure element of a transformation programme. What will you be doing? • Lead the delivery of a portfolio of complex infrastructure projects, ensuring successful outcomes for customers and stakeholders., • Manage major technology transformation initiatives, including cloud migration, Windows 11 deployment, network infrastructure upgrades, data centre transformation, SharePoint migration and secure remote access solutions., • Define project scope, objectives, deliverables and success measures, ensuring projects are aligned to organisational priorities., • Develop and maintain detailed project plans, managing resources, risks, dependencies, budgets and timescales throughout the project lifecycle., • Build strong relationships with customers, sponsors, suppliers and technical teams to ensure effective project delivery., • Identify, assess and mitigate project risks and issues, leading the resolution of complex challenges and barriers., • Support the procurement and implementation of new and replacement ICT systems, working closely with procurement, legal and service management teams., • Lead business change activities, supporting teams through the transition from current to future ways of working and ensuring benefits are realised., • Research emerging technologies, industry best practice and innovative solutions to inform project delivery and continuous improvement., • Produce high-quality reports, presentations and project documentation, ensuring lessons learned and key insights are captured and shared. Why should you apply? At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our _ to get a real sense of who we are. What are we looking for? A PRINCE2-certified ICT Project Manager with extensive experience delivering complex technology and infrastructure projects, leading stakeholders and teams, managing budgets, risks and procurement activities, and driving successful business change within large, complex organisations. Key Skills & Experience: • PRINCE2 Practitioner certification., • Experience managing complex ICT or technology projects within local government., • Strong stakeholder management and communication skills., • Experience leading project teams and suppliers., • Excellent planning, risk and budget management skills., • Strong problem-solving and decision-making ability., • Ability to deliver projects in a complex organisational environment., • Customer-focused with a continuous improvement mindset. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer _ Important BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a _ check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.

Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage. Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing. We are looking for a proactive and customer-focused Digital Customer Experience Administrator. This is an exciting opportunity for someone who thrives in a fast-paced operational environment and enjoys problem-solving, improving processes, and delivering an exceptional customer experience. Working closely with customers, franchisees, engineers, and internal departments, you will play a vital role in monitoring digital customer portals, supporting operational performance, managing SLA compliance, and driving continuous improvement across the business. This role is ideal for someone who is highly organised, digitally confident, analytical, and passionate about customer service excellence. The Digital Customer Experience Administrator is responsible for delivering an exceptional customer experience for national account customers by proactively managing customer portals, monitoring operational performance, and ensuring KPI and SLA targets are achieved. The role acts as a central point of contact between customers, franchisees, engineers, and internal departments, helping to coordinate service delivery, resolve operational issues, and maintain clear and professional communication throughout the customer journey. The successful candidate will support franchisees and engineers with digital systems and applications, provide training and guidance on company processes, and produce operational and performance reports to identify trends, risks, and opportunities for improvement. Working closely with Operations, IT, Finance, and Customer Experience teams, the role also focuses on continuous improvement, problem-solving, and implementing solutions that enhance operational efficiency and customer satisfaction across the business. The successful candidate will be confident managing multiple priorities, communicating with stakeholders at all levels, and working proactively to solve operational challenges. • Proven experience delivering excellent customer service in a fast-paced environment., • Strong organisational and problem-solving skills., • Excellent verbal and written communication skills., • Advanced IT skills including Microsoft Word, Excel, and PowerPoint., • Experience using digital systems, customer portals, or mobile applications., • Ability to analyse data and make informed operational decisions., • Experience supporting or training customers, engineers, or operational teams., • Ability to build strong working relationships with a variety of stakeholders., • Self-motivated with the ability to work independently and use initiative., • Flexible and adaptable approach to work., • Commitment to continuous improvement and customer experience excellence., • Experience within franchise operations, operational support, or customer service environments., • Experience producing KPI, SLA, or operational performance reports., • Understanding of field service or national account environments., • Confident, • Proactive and self-motivated., • Strong problem-solving ability., • Comfortable with having difficult conversations, • Adaptable communication style., • Team-oriented with a willingness to support colleagues and franchisees., • Comfortable working with systems, data, and processes., • Adaptable and able to take on additional responsibilities when required., • 25 days annual leave – plus bank holidays, • Royal London, Company Pension, • Group Life Assurance, • Additional Paid Leave / Special Leave, • Cycle to Work Scheme, • Company Events, • Free Eye Tests / Subsidy for Glasses, • Free Standard Parking, • Employee Assistance Programme, • Occupational Health Support, • Employee Discounts Platform - Mintago We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. #J-18808-Ljbffr

Job Title: CAD Drainage Survey Processor - Environmental & Drainage Location: Macclesfield Salary: £32,000 per annum + benefits Job Type: Full Time, Permanent Working hours: Monday to Friday 7am - 4pm Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We've been clearing and unblocking drains for more than thirty years and we're proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we'll bring the same high standards of service to tackle your drain blockage. Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing. We have an exciting opportunity, first of its kind here at Metro Rod support centre. We are looking for a CAD Drainage Survey Processor - Environmental & Drainage to join our growing team. This is a full-time role, perfect for someone who's qualified in CAD, has worked on drainage drawings/digitising plans - adding information such as GPS data, loves technical design work, and wants to dive into real projects from day one. You'll be working closely with our Projects team to turn early-stage concepts into clear, accurate drainage layouts. If you enjoy problem-solving, playing with layouts, and seeing your designs come to life on real sites - you'll love this role. You'll be at the heart of turning ideas into reality (well... underground reality). From creating proposed drainage layouts in AutoCAD to preparing OS tile plans ready for design, you'll take raw information and shape it into clear, accurate visuals. Working closely with the Project Manager, you'll pick up projects right at the exciting pre-launch stage of new contract wins-getting everything set up and ready to roll. Once our engineers have done their thing on site, the baton comes back to you. You'll take their drawings, bring them into AutoCAD, and transform them into polished, client-ready plans. It's a full-circle role where you'll see projects from early concept through to finished output-perfect for someone who loves detail, structure, and seeing their work make a real impact. • Experience and Skills:, • AutoCAD experience is essential - this is the core of the role, • Experience in working with drainage drawings and technical design work, • Strong attention to detail and a love for technical challenges, • Ability to manage multiple tasks and stay organised, • Good communication skills, good telephone manner, • Customer focused, • Proactive and self-motivated, • Comfortable in a fast-paced environment, • Adaptable and able to take on additional responsibilities when required, • 25 days annual leave - plus bank holidays, • Royal London, Company Pension, • Group Life Assurance, • Additional Paid Leave / Special Leave, • Cycle to Work Scheme, • Company Events, • Laptop, • Travel subsidy / mileage, • Free Eye Tests / Subsidy for Glasses, • Free Standard Parking, • Employee Assistance Programme, • Occupational Health Support, • Employee Discounts Platform We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Candidates with experience of; CAD Technician, Drainage CAD Technician, Utilities CAD Drafter / Mapping Technician, Subsurface Utility Engineering (SUE) Technician, Civil / Drainage GIS & CAD Technician may also be considered for this role. #J-18808-Ljbffr

Credit Controller Metro Rod LTD Local/Regional Finance Team Macclesfield Support Centre Full time permanent Up to £28,805 per annum plus benefits Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage. Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing. You will manage an extensive ledger on a day-to-day basis to ensure maximum cash collection, whilst highlighting and managing potential financial risk to the business and contributing towards achieving financial targets and corporate objectives. This is the perfect role for someone who is used to having difficult conversations with customers over the phone. Being part of a well-established and successful team, you will be focused on managing current debt. Working to strict SLA’s and KPI’s, this role requires someone proactive, confident and thorough. • Experienced Credit Controller, • Ideally experience using Netsuite, • Previous experience within an office/call centre environment, • Driven and keen interest in cash collection and debt reduction, • KPI / results driven, • Ability to multi-task, • Advanced literacy and numeracy, • Advanced IT skills, • Resilience – able to have tough conversations, • Ability to build rapport quickly, • Ability to work under pressure to tight timescales, • Ability to make clear decisions / think clearly when under pressure, • Strong team player, • 25 days annual leave – plus bank holidays, • Royal London, Company Pension, • Group Life Assurance, • Cycle to Work Scheme, • Company Events, • Laptop / Company Mobile, • Free Eye Tests / Subsidy for Glasses, • Electric Car Charging Points, • Free Standard Parking, • Employee Assistance Programme, • Occupational Health Support, • Employee Discounts Platform - Mintago We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. #J-18808-Ljbffr

£27,839 per year pro-rata Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands. Full time 37.5 hours per week £27,839 per year pro-rata Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance, and we’ll bring the same high standards of service to tackle your drain blockage. Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing. We are seeking a highly professional, proactive and customer-focused Customer Experience Handler to join our Customer Experience Team within the Contact Centre on a maternity cover contract. Supporting both Metro Rod and Metro Plumb, this is a varied role focused on ensuring we deliver an outstanding customer experience throughout the entire customer journey. The successful candidate will take ownership of customer complaints and escalations while also playing an important role in proactively managing outstanding work, supporting our franchise network, identifying opportunities for improvement and helping ensure completed works progress efficiently through to invoicing. You will work closely with customers, our nationwide franchise network and internal teams to resolve issues, improve operational performance and identify areas where additional support, coaching or training could improve the customer experience. This is an office-based role with the potential for a permanent opportunity following the maternity cover period, subject to business requirements and performance. You’ll be the calm, capable person who takes customer complaints from “Houston, we have a problem” through to a fair and positive resolution. You’ll keep customers informed, manage expectations and work with franchisees, engineers and internal teams to get things sorted - properly and promptly. You’ll also: Own complaints and escalations from start to finish. Provide clear, professional and human responses. Keep accurate records and escalations when needed. Spot recurring issues and help prevent them from happening again. Keeping Jobs Moving. You’ll keep a close eye on outstanding Reactive and Quoted Works, chasing updates, challenging stalled jobs and helping completed work progress through to invoicing. Twice a month, you’ll proactively contact our franchise network to review and close outstanding job - building strong relationships while keeping everyone accountable. Complaints and feedback aren’t just problems to solve - they’re opportunities to improve. You’ll review feedback and WIP trends, identify recurring themes and work with the Contact Centre Manager and Franchise Support Managers to shape coaching, training and practical improvements. Ultimately, you’ll help us fix today’s issues, prevent tomorrow’s and make the whole customer journey better. We’re looking for a calm, confident communicator who genuinely enjoys solving problems and getting things moving. You’ll ideally have experience in customer service, customer experience or complaint handling, along with: • Brilliant communication skills—both written and verbal., • A natural ability to build trust with customers, franchisees and colleagues., • Strong organisation and a sharp eye for detail., • The confidence to challenge delays and chase actions when needed., • A proactive, solutions-first approach and the resilience to handle tricky situations., • The ability to juggle priorities without dropping the ball., • A knack for spotting trends and turning feedback into improvements., • A collaborative mindset and enthusiasm for our “One Team” culture. Most importantly, you’ll take ownership, keep your cool under pressure and care about achieving the right outcome for the customer. • 25 days annual leave - plus bank holidays, • Royal London, Company Pension, • Group Life Assurance, • Cycle to Work Scheme, • Free Eye Tests / Subsidy for Glasses, • Free Standard Parking, • Employee Assistance Programme, • Occupational Health Support, • Employee Discounts Platform - Mintago We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status #J-18808-Ljbffr

Company: Absolute Interpreting and Translations Ltd Job Title: Farsi Interpreting in Macclesfield, Cheshire & Surrounding Areas About the Role Are you a fluent Farsi speaker based in Macclesfield, Cheshire or nearby areas, looking to make a difference in your community? We are currently recruiting Farsi Interpreters to join our growing network of professional linguists. Whether you're an experienced qualified interpreter seeking more assignments or starting your career as a freelance interpreter, this opportunity is ideal for you. We are a leading UK-based provider of face-to-face, telephone, and video remote interpreting services, working with NHS Trusts, local councils, law firms, insurance companies, and private clients across the UK. • Flexible working hours 24/7 – accept assignments that fit your schedule, • Opportunities for both remote interpreting and in-person appointments, • Supportive and professional team, • Work that makes a real impact in your local community, • NHS hospitals and GP practices, • Social services and child protection, • Schools and educational settings, • Solicitor appointments and court hearings, • Housing and council departments, • Fluency in English and at least one other language, • Right to work in the UK, • Enhanced DBS certificate (or willingness to apply), • Proof of ID and address, • We welcome applicants with a community interpreting qualification, DPSI, NRPSI registration, or relevant experience in the field. Make a difference in your community while enjoying the flexibility of freelance interpreting work. Absolute Interpreting and Translations Ltd Absolute Interpreting and Translations Ltd Absolute Interpreting and Translations Ltd #J-18808-Ljbffr

Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands. Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage. Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing. You will manage an extensive ledger on a day-to-day basis to ensure maximum cash collection, whilst highlighting and managing potential financial risk to the business and contributing towards achieving financial targets and corporate objectives. This is the perfect role for someone who is used to having difficult conversations with customers over the phone. Being part of a well-established and successful team, you will be focused on managing current debt. Working to strict SLA’s and KPI’s, this role requires someone proactive, confident and thorough. • Experienced Credit Controller, • Ideally experience using Netsuite, • Previous experience within an office/call centre environment, • Driven and keen interest in cash collection and debt reduction, • KPI / results driven, • Ability to multi-task, • Advanced literacy and numeracy, • Advanced IT skills, • Resilience - able to have tough conversations, • Ability to build rapport quickly, • Ability to work under pressure to tight timescales, • Ability to make clear decisions / think clearly when under pressure, • Strong team player, • 25 days annual leave - plus bank holidays, • Royal London, Company Pension, • Group Life Assurance, • Cycle to Work Scheme, • Company Events, • Laptop / Company Mobile, • Free Eye Tests / Subsidy for Glasses, • Electric Car Charging Points, • Free Standard Parking, • Employee Assistance Programme, • Occupational Health Support, • Employee Discounts Platform - Mintago We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. #J-18808-Ljbffr

Metro Rod LTD Local/Regional Finance Team Macclesfield Support Centre Full time permanent Up To £28,805 Per Annum Plus Benefits Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We've been clearing and unblocking drains for more than thirty years and we're proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we'll bring the same high standards of service to tackle your drain blockage. Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing. You will manage an extensive ledger on a day-to-day basis to ensure maximum cash collection, whilst highlighting and managing potential financial risk to the business and contributing towards achieving financial targets and corporate objectives. This is the perfect role for someone who is used to having difficult conversations with customers over the phone. Being part of a well-established and successful team, you will be focused on managing current debt. Working to strict SLA's and KPI's, this role requires someone proactive, confident and thorough. • Experienced Credit Controller, • Ideally experience using Netsuite, • Previous experience within an office/call centre environment, • Driven and keen interest in cash collection and debt reduction, • KPI / results driven, • Ability to multi-task, • Advanced literacy and numeracy, • Advanced IT skills, • Resilience - able to have tough conversations, • Ability to build rapport quickly, • Ability to work under pressure to tight timescales, • Ability to make clear decisions / think clearly when under pressure, • Strong team player, • 25 days annual leave - plus bank holidays, • Royal London, Company Pension, • Group Life Assurance, • Cycle to Work Scheme, • Company Events, • Laptop / Company Mobile, • Free Eye Tests / Subsidy for Glasses, • Electric Car Charging Points, • Free Standard Parking, • Employee Assistance Programme, • Occupational Health Support, • Employee Discounts Platform - Mintago We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. #J-18808-Ljbffr

Metro Rod LTD Tytherington, Macclesfield Full time,6 month FTC 37.5 hours per week Up to £27,839 + benefits Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage. Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing. We are looking for a proactive and customer-focused Digital Customer Experience Administrator. This is an exciting opportunity for someone who thrives in a fast-paced operational environment and enjoys problem-solving, improving processes, and delivering an exceptional customer experience. Working closely with customers, franchisees, engineers, and internal departments, you will play a vital role in monitoring digital customer portals, supporting operational performance, managing SLA compliance, and driving continuous improvement across the business. This role is ideal for someone who is highly organised, digitally confident, analytical, and passionate about customer service excellence. The Digital Customer Experience Administrator is responsible for delivering an exceptional customer experience for national account customers by proactively managing customer portals, monitoring operational performance, and ensuring KPI and SLA targets are achieved. The role acts as a central point of contact between customers, franchisees, engineers, and internal departments, helping to coordinate service delivery, resolve operational issues, and maintain clear and professional communication throughout the customer journey. The successful candidate will support franchisees and engineers with digital systems and applications, provide training and guidance on company processes, and produce operational and performance reports to identify trends, risks, and opportunities for improvement. Working closely with Operations, IT, Finance, and Customer Experience teams, the role also focuses on continuous improvement, problem-solving, and implementing solutions that enhance operational efficiency and customer satisfaction across the business. The successful candidate will be confident managing multiple priorities, communicating with stakeholders at all levels, and working proactively to solve operational challenges. • Proven experience delivering excellent customer service in a fast-paced environment., • Strong organisational and problem-solving skills., • Excellent verbal and written communication skills., • Advanced IT skills including Microsoft Word, Excel, and PowerPoint., • Experience using digital systems, customer portals, or mobile applications., • Ability to analyse data and make informed operational decisions., • Experience supporting or training customers, engineers, or operational teams., • Ability to build strong working relationships with a variety of stakeholders., • Self-motivated with the ability to work independently and use initiative., • Flexible and adaptable approach to work., • Commitment to continuous improvement and customer experience excellence., • Experience within franchise operations, operational support, or customer service environments., • Experience producing KPI, SLA, or operational performance reports., • Understanding of field service or national account environments., • Confident, • Proactive and self-motivated., • Strong problem-solving ability., • Comfortable with having difficult conversations, • Adaptable communication style., • Team-oriented with a willingness to support colleagues and franchisees., • Comfortable working with systems, data, and processes., • Adaptable and able to take on additional responsibilities when required., • 25 days annual leave – plus bank holidays, • Royal London, Company Pension, • Group Life Assurance, • Additional Paid Leave / Special Leave, • Cycle to Work Scheme, • Company Events, • Free Eye Tests / Subsidy for Glasses, • Free Standard Parking, • Employee Assistance Programme, • Occupational Health Support, • Employee Discounts Platform - Mintago We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. #J-18808-Ljbffr

Specialist Housing Support Worker. Specialist Housing Support Worker.

You will work safely and independently within the homes of those we support, assisting with housing management tasks and performing general administrative tasks. Plus, you'll be paid weekly! Vacancy Reference Number: 93887 Gender is considered to be an occupational requirement - Equality Act 201

Childrens Residential Support Worker Temp to Perm 39 hours per week | £12.Immediate starts available We are currently recruiting for a Childrens Residential Support Worker to join a residential home supporting children aged 513 years with emotional and behavioural difficulties (EBD).This is a

But it is hugely rewarding to see people improve because of your involvement, knowing that you've made someone's life better. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings

Residential Children's Worker Grade 9 £17.Solomon House is currently undergoing an extensive refurbishment with the home due to reopen in January 2027.This is an exciting opportunity to join our team covering maternity leave on a temporary full time basis with the potential for a permanent role in

Excellent communication skills in all areas, including by telephone, email and in face-to-face situations. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. A bit about us Named by the

Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best.

Fully funded NVQ qualifications and Health & Social Care from day one.

Job Description Join Our Home, Change Our Lives.Position: Residential Support Worker.Location: Macclesfield, SK11 Salary: £26,347.Looking for a job that's more than just a job? /n At David Lewis, we don't just offer roles—we offer careers with purpose.Set in the heart of the stunning Cheshire

At Centaur Court, Lifeways supports people with: - Learning disabilities - Autism - Physical disabilities and acquired brain injuries - Mental health needs About the Service Centaur Court offers: - Thirteen modern one‑bedroom apartments, each with an open‑plan kitchen/living room and a bathr

Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme).

We're looking for someone who is confident taking responsibility, able to guide colleagues, and comfortable making decisions when leading a shift.

It's your chance to start a career with one of the UK's leading specialist charities, supporting people with learning disabilities, autism, epilepsy and complex needs. What You'll Receive · Paid employment from Day One · Level 2 Adult Care Worker Apprenticeship · College learning through Macclesf

The successful candidate for the Housing Officer will have:. Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis, to join an organisation based in Buckinghamshire. Duties of the Housing Officer role will include, but is not limited to:.

Support Worker – You're not just anyone. Shifts & Hours We offer flexible working to suit your lifestyle: ~Day shifts ~ Sessional and part-time options available ~ Driving not essential, but helpful due to our peaceful rural setting Where your support helps someone feel safe, seen, and cel

Excellent communication skills in all areas, including by telephone, email and in face-to-face situations. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. A bit about us Named by the

Shifts & Hours We offer flexible working to suit your lifestyle: ~Day shifts ~ Sessional and part-time options available ~ Driving not essential, but helpful due to our peaceful rural setting Where your support helps someone feel safe, seen, and celebrated. Supporting with personal care and

It requires someone who can bring optimism, resilience, and a non-judgemental, anti-discriminatory approach when supporting women and children.

Someone who believes everyone deserves to live a life they love. Whether you’re an experienced Care Assistant, Support Worker, or Healthcare Assistant—or just someone with a big heart and a desire to help—you’ll fit right in. Apply today and help someone live life their way—with confidence

BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. Plus, generous leave for carers and anyone starting a family. We’ll train you to take incoming calls from existi

You'll help customers make the most of their money, so that they can feel money confident every day. When they feel more confident with their money, they can get more out of life. Providing day to day services such as onboarding new to bank business customers and supporting them via telephone line

Housing Officer (Hybrid) needed in Stafford, at £16.

We're looking for a proactive and compassionate individual to join Publica as a Housing Solutions Accommodation Officer. This is an exciting opportunity to support individuals and families experiencing homelessness or housing instability, helping them access suitable accommoda.

Involves phone communication, relationship building, and achieving sales targets.

Lead Officer role focused on housing options and outreach, supporting positive change in people's lives by implementing the Homeless Reduction Act and leading a front-line team.

Adullam Homes Housing Association Ltd supports vulnerable individuals and household.

We are looking for someone with proven experience providing high-level secretarial or administrative support to senior managers, directors, boards or committees. Experience within governance or the housing sector would be advantageous but is not essential. Above all, you will share our commitment to

A housing support worker role focused on making a difference in people's lives within the community, for a company driven by positive change.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 20 hours per week.