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About the roleSalary circa £55,000 per annum depending on skills and experience, plus 34 days leave, rising to 39, and 2 paid volunteering days each year.Home, a place where you belongYou'll shape how services run and improve, not just oversee them. In this role, you'll influence service innovation, drive operational improvements, and lead teams delivering supported, rented, and leasehold homes. If you want a role where your decisions matter, your voice shapes strategy, and your leadership improves everyday lives, this is a chance to step up and make a real impact.What you'll do• Lead housing and supported managers to deliver high quality, customer centred services.• Drive service improvement using data, insight, and strong operational grip.• Manage budgets and performance across a varied portfolio of homes and services.• Build trusted relationships with commissioners, partners, and internal teams.• Coach and develop colleagues to create confident, high performing teams.Why join usYou'll have the space to influence strategy and shape how services are delivered, while growing your leadership impact across a wide and varied portfolio. You'll work with experienced colleagues who value collaboration, learning, and doing the right thing for customers. With flexibility, trust, and real development opportunities, this is a role where you can stretch yourself and see the difference you make. Be part of one of the UK's Great Places to Work! Unfortunately, we can't offer a CoS for this role.You have• Level 4 Certificate in Housing or willing to achieve upon joining us within an agreed timeframe, supported by the organisation and strong experience managing housing, supported living, or customer services.• You have led and developed managers and teams through change and challenge.• You have confidence managing complex budgets and performance targets.• You have solid knowledge of compliance and regulatory requirements.• You have excellent communication skills and build relationships with ease. We are looking for an experienced housing professional who has the customer at the heart of what we do, is organised and loves working with different teams to resolve complex situations.Stronger togetherWe do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!The practical bits• You will manage a portfolio of rented and home ownership properties across North and West London.• The role will involve regular travel across your portfolio, as well as visits to other regional offices as required.• You will be expected to live within the region and spend at least three days a week working in the community.• You need an Enhanced with barring list DBS check (we pay)• You need to be able to drive and have access to your own vehicle insured for business purposesWhat's in it for you?• 34 days leave, rising to 39 (this includes bank holidays and a “me day”) and the option to buy 5 more each year• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more• Matching pension contribution (up to 7% and life insurance of 3x basic salary)• 800+ discounts on shops, holidays, days out, tech and more• Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause supportFinallyFor reasonable adjustments email . Roles can close early, so don't delay applying. If you can't see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.TPBN1_UKTJ

Disrepair Supervisor Permanent Based in Feltham 40 hour week – Mon - Friday £47,999 - £49,584 + van & fuel card About Lampton Services Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. Why join Lampton Services? NJC Employer - Annual pay reviews and increases 23 days holiday allowance, plus bank holidays - an additional day per year for each completed years’ service, up to five years Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Disrepair Supervisor, you will provide a high-quality, customer-focused and performance-driven service through the supervision of skilled trade operatives delivering responsive repairs, voids, disrepair and maintenance services on behalf of the London Borough of Hounslow. You will oversee and support trade operatives, contractors and suppliers, ensuring that all works are completed safely, efficiently, on time and to the required quality standards. You will be part of a team of supervisors delivering exceptional performance through engaged and high-performing employees. The role will have specific responsibility for the management of housing disrepair cases, including inspections, diagnosis of property defects, programming and monitoring remedial works, evidence gathering and ensuring compliance with legal and regulatory requirements. The post holder will work closely with operational, surveying and legal teams to minimise disrepair claims, improve resident outcomes and ensure that landlord obligations are fulfilled. You will maintain a thorough understanding of all relevant health and safety legislation, housing legislation, company policies and regulatory requirements, ensuring compliance across all areas of responsibility. Key Responsibilities include: Effectively supervise a team of skilled trade operatives, offering support, guidance and coaching to ensure work activity is completed on time and to required standards. Ensure a consistently high standard of workmanship is delivered by both in-house operatives and external contractors through regular site inspections and quality assurance checks. Conduct regular one-to-one meetings with operatives to discuss performance, development, wellbeing and productivity. Manage performance, conduct, attendance and capability matters in accordance with company policies and procedures. Work collaboratively with operational teams to effectively allocate labour, materials and resources to meet service demands. Identify opportunities to improve operational performance, service delivery and customer satisfaction through continuous improvement initiatives. Ensure accurate and timely completion of all records, work orders, timesheets and electronic management systems.Disrepair Management Responsibilities Manage and oversee housing disrepair cases from referral through to completion, ensuring repairs are delivered within agreed timescales and legal requirements. Undertake detailed property inspections to identify defects, diagnose root causes and specify appropriate remedial works. Manage works relating to housing disrepair, damp, mould, condensation and structural repair issues. Ensure all disrepair works are programmed, monitored and completed in accordance with court directions, settlement agreements, pre-action protocols and organisational procedures. Work closely with Disrepair Case Managers, Surveyors, Legal Services and Contractors to ensure effective case progression and resolution. Monitor the quality and timeliness of disrepair works through regular inspections and post-inspections. Ensure appropriate temporary solutions are implemented where permanent repairs cannot be completed immediately. Support the completion of technical reports, witness statements and documentation required for legal proceedings, complaints, Ombudsman investigations and insurance claims. Identify and escalate any risks associated with disrepair cases, including health and safety, compliance, safeguarding and reputational risks. Drive timely resolution of disrepair cases to minimise claim exposure and improve resident satisfaction.Legal Compliance and Evidence Management Maintain comprehensive and accurate records of inspections, photographs, specifications, progress updates, communication records and completion evidence. Ensure records are suitable for legal disclosure and support robust defence of housing disrepair claims where applicable. Assist in the preparation of responses to legal enquiries, complaints, claims and regulatory investigations. Ensure landlord obligations are met in accordance with relevant housing legislation and contractual requirements. Monitor compliance with regulatory standards, policies and procedures relating to repairs, maintenance and property condition. Attend case review meetings with legal representatives, surveyors and stakeholders where required. Provide professional and factual evidence regarding completed inspections and works when requested.Health, Safety and Compliance Ensure the safety of employees, residents, contractors and members of the public by complying with all health and safety legislation and company procedures. Implement and work within CDM-controlled and monitored environments. Ensure all risk assessments, method statements and safe systems of work are followed. Maintain awareness of statutory compliance requirements and ensure works are completed in accordance with current regulations. Ensure operatives maintain tools, plant, equipment and vehicles in a safe and serviceable condition. Ensure all mandatory training and compliance requirements remain current and up to date.Customer Service Deliver high standards of customer care and act professionally when dealing with tenants, leaseholders and stakeholders. Manage complex customer issues and provide practical solutions to achieve satisfactory outcomes. Support vulnerable residents and manage sensitive cases with discretion, empathy and professionalism. Promote a customer-first culture throughout the team.Fleet and Asset Management Be responsible for the appropriate use and maintenance of company vehicles, equipment and materials. Ensure operatives' vehicles remain clean, safe and maintained in accordance with fleet requirements. Undertake regular inspections of tools and equipment to ensure they remain fit for purpose. General Undertake any other duties commensurate with the level of the post as reasonably required by the business. Hold and maintain a valid full UK driving licence. Education & Qualifications desirable: Essential Apprenticeship, City & Guilds, NVQ Level 2/3 or equivalent trade qualification. Supervisory experience Full UK Driving Licence. Desirable HNC/HND in Building Studies, Construction, Surveying, Property Maintenance or related discipline. Damp and Mould Assessment Training. Professional membership with CIOB, RICS, CABE or equivalent. Knowledge Requirements Essential Strong understanding of responsive repairs and property maintenance practices. Knowledge of health and safety legislation and safe working practices. Understanding of contractor management and performance monitoring. Knowledge of building defects, diagnostics and repair methodologies. Understanding of safeguarding responsibilities.Desirable Knowledge of Housing Act 2004. Knowledge of Landlord and Tenant Act 1985. Knowledge of Homes (Fitness for Human Habitation) Act 2018. Understanding of Housing Ombudsman requirements and complaint handling expectations. Knowledge of housing disrepair legislation and pre-action protocols. Understanding of damp, mould and condensation management principles. Understanding of evidence requirements associated with claims and legal proceedings Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

PRIVATE GAS INSTALL CONTRACT AVAILABLE - OCTOBER START We're looking for experienced Domestic Gas Installers to join a busy Private Housing Installation Programme across the South East. Our client is a leading Heating & Electrical contractor delivering installation work on behalf of British Gas as a CAT 2 Contractor (not a direct BG contract). Areas Available: UB,HA,W,KT,TW Minimum Commitment: 3 days per week Start Date: 1st week of October Long-Term Work Available Work Types: Straight Swaps Combi Swaps Combi Conversions Full Heating System Conversions Requirements: 5+ years' installation experience Own Van Gas Safe Registration Public Liability Insurance Calibrated Flue Gas Analyser Powerflush Equipment Clean DBS Check What You Can Earn Earn £1,750+ per week on a full 5-day schedule Weekly payments (one week in arrears) Referral Bonus Know a quality installer? Receive a £150 referral bonus once they complete 2 weeks of invoiced work. Interested? Contact Simona from R9 Recruitment today

Operation Support Manager £39,000 - £40,000 Feltham 13 Months Maternity Cover Hours - Mon - Friday 7.30am - 4.00pm About Lampton Services Lampton Services is a division of the Lampton Group of companies, a Local Authority Trading Company wholly owned by the London Borough of Hounslow (LBH). The business is split into three distinct entities, Recycle 360, Greenspace 360 and Coalo. We provide a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. We also have a number of commercial teams, providing specialist services to businesses with any surplus we make through these activities being returned to the council for investment locally. Businesses engaging our services can be assured that they are contributing true social value to our community. About the Job Operational Support Services are continuing to develop, and this role plays a key part in supporting the effective delivery of our planned, reactive, adhoc and commissioned workstreams. The Operational Support Manager will lead and coordinate the operational support function, overseeing planning and administration functions to ensure services are delivered efficiently, compliantly and to a high standard. You will manage a team for the coordination of planned programmes, ad‑hoc commissioned works and day‑to‑day operational activity from instruction through to completion, ensuring workloads are planned effectively, priorities are managed and communication with residents, leaseholders and clients remains clear and proactive. Working collaboratively with internal teams, contractors, suppliers and clients, you will build strong working relationships that support effective service delivery, performance management and customer satisfaction. You will oversee the administration, planning and tracking of repairs, maintenance and planned works across the housing portfolio, ensuring jobs are accurately raised, monitored and communicated through internal systems and the CRM. You will ensure that operational data, case management and performance information is maintained accurately within systems to support reporting, compliance, complaint resolution and continuous service improvement. Key Responsibilities and Duties: Lead and manage the day-to-day Operational Support function, ensuring planners, leasehold administrators and support staff deliver effective administrative and operational support services in line with business requirements, contractual obligations and service standards. Provide line management, leadership and support to planners, and operational support staff, including regular one-to-one meetings, performance management, wellbeing support, absence management, coaching and workload prioritisation. Act as the primary operational point of contact for internal stakeholders, clients, leaseholders, contractors and suppliers, ensuring enquiries, issues and escalations are managed effectively and resolved in a timely manner. Work closely with Heads of Service, Service Managers and operational teams to support the efficient delivery of planned, reactive and commissioned work programmes. Monitor team performance, workloads and service delivery, producing accurate management information, KPI reports and operational updates to support performance monitoring and decision-making. Lead the coordination commissioned and non-core commissioned works and operational activities Oversee the effective management of complaints and customer communications through the CRM or GovServ system, ensuring timely responses, accurate record keeping and compliance with agreed procedures. Manage and respond to day-to-day operational issues and escalations, providing guidance and support to the team to maintain service continuity and customer satisfaction. Coordinate month-end operational reporting activities, including monitoring job completions, productivity data, workstream performance and financial information, ensuring reports are completed accurately and submitted within agreed timescales. Support budget monitoring and financial reporting processes for non-core commissioned work, by providing operational data, validating information and assisting with financial reconciliations relating to planned programmes and commissioned works. Represent the Operational Support function at internal meetings, operational review meetings and client performance meetings as required. Maintain effective communication with clients, contractors, internal teams, demonstrating professional written and verbal communication skills and effective use of IT systems, including Microsoft Office applications and operational management systems. Undertake any other duties commensurate with the level and responsibilities of the role. Education & Qualifications Required: Essential Experience & Knowledge Proven experience managing operational support functions within planned works, reactive or commissioned workstreams. Experience of line managing planners and/or administrative teams, including performance management and workload coordination. Strong understanding of service delivery within a customer‑focused, contract‑driven environment. Experience using and managing CRM systems to track complaints, enquiries and correspondence. Experience producing performance, workload and management information reports. Knowledge of contractor coordination, onboarding processes and compliance requirements. Skills & Competencies Strong organisational and prioritisation skills with the ability to manage multiple workstreams simultaneously. Excellent communication skills, confident liaising with clients, leaseholders, contractors, suppliers and internal stakeholders. Ability to analyse data, identify trends and support service improvement. Confident user of IT systems including CRM platforms, Excel, Word and internal operational systems. Effective problem‑solver with the ability to respond flexibly to day‑to‑day operational issues. Behaviours & Approach Proactive, reliable and detail‑focused with a strong sense of accountability. Collaborative team player who supports and develops colleagues. Customer‑focused with a commitment to timely, accurate and high‑quality service delivery. Professional and resilient when managing complaints, councillor enquiries and challenging situations. Demonstrating Lamptons CORE behaviours Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our CORE values: Customer First. One Team. Respectful. Energised. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Central Training is working with a prominent mental health charity that provides crucial services and support to the local community. Our client is currently recruiting an Inpatient Support Worker to work in the Harrow area at a service that provides support to inpatients transitioning from the hospital to community living. The role involves helping clients to set up benefits, manage tenancies and develop life skills to live independently. 28 hours per week Tuesday - Friday Shifts: 08:00 - 16:00 Fixed term contract: 6 months £17.49 per hour (inclusive of holiday pay) This is a fantastic opportunity to make a real difference in the lives of people moving towards greater independence. Key responsibilities: Work with the hospital discharge team to assess and understand patient needs, preferences, and risks to develop a comprehensive and person-centred discharge plan Act as a central point of conduct, coordinating with the hospital discharge team to deliver a joined-up approach to discharge Provide practical support (e.g., benefit claims, housing matters) and emotional support to the patient, their family, and carers to manage concerns and facilitate the transition to the community Identify and manage potential risks to reduce likelihood of readmission, ensuring the patient has a safe and sustainable living environment Advocate for patients' needs and preferences during discharge planning Connect patients with relevant community services, housing options, social care and voluntary organisations to meet their ongoing needs and promote recovery Lead a weekly wellbeing activity group supporting patients who are waiting or ready for discharge Maintain clear records of assessment, care plans, and progress, adhering to professional codes of conduct and organisational policies. What we’re looking for: Experience working with mental health patients from a range of diverse backgrounds Experience providing trauma informed and person-centred support Working knowledge of Early Intervention, primary Care, recovery, Crisis Resolution& Home Treatment (CRHT) approach and social inclusion An understanding of discharge pathways and procedures to support timely discharge and access to appropriate support services in the community An understanding of key legislation that may affect people with lived experience of mental health including the Mental Health Act, the Mental Capacity Act, Care Act and Human Rights Act Excellent organisational skills to manage a caseload, coordinate activities and ensure timely discharge The ability to communicate effectively with patients, families, and a range of professionals whilst maintaining professional boundaries Ability to work collaboratively within a multi-disciplinary team Experience of supporting patients with housing and benefit forms, appointments and community visit Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: Current valid right to work in the UK Minimum 12 months’ of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise) A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60) Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

About The RoleWe're looking for skilled, reliable Electricians who take pride in delivering high quality work and excellent customer service. As part of our Direct Services team, you'll play a key role in keeping our homes safe, compliant and well maintained for our residents. You'll be responsible for carrying out a wide range of electrical repairs, maintenance and testing across our properties, ensuring all work is completed safely, efficiently and to a high standard.Working within our Reactive Repairs team, you'll manage your own workload day to day, using a ‘right first time' approach to deliver a responsive and reliable service. You'll also keep residents informed throughout, ensuring a positive customer experience at every stage.This is a field based role, and you may be required to support across different locations where needed. You'll also take part in a 24 hour emergency call out rota on a fair and planned basis.About youYou're a qualified Electrician with a strong work ethic and a focus on delivering great service. You're confident working independently, but equally comfortable supporting colleagues and working as part of a team.You will need:Relevant electrical qualifications (NVQ Level 3 or City & Guilds equivalent)18th Edition Wiring Regulations (BS7671)Inspection & Testing qualification (e.g. 2391) or willingness to work towardsExperience carrying out electrical repairs, maintenance and testing in a similar environmentStrong knowledge of health & safety and electrical compliance requirementsThe ability to diagnose faults and deliver a ‘first time fix' wherever possibleExcellent communication and interpersonal skills, with the ability to work professionally and sensitively with residents, including those who may be vulnerableA flexible, proactive approach and the ability to work both independently and as part of a teamWillingness to work evenings and/or weekends with reasonable notice and take part in a 24 hour emergency call out rotaYou must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process.About the teamYou'll be part of our Direct Services Reactive Repairs team, delivering a comprehensive repairs and maintenance service to our residents, including emergency, routine and responsive works.Our teams work closely together to provide a responsive, efficient and high quality service, ensuring our homes remain safe, secure and comfortable. You'll support your colleagues to meet targets, maintain compliance, and deliver excellent customer outcomes, with resident safety and satisfaction at the heart of everything we do.What's in it for youPensionLife assuranceHealthcare cash planEyecare & dentalBirthday leaveRetailers discountsCycle to workBuy & sell annual leaveSeason ticket loanIn-house academy & career developmentFlexible workingAbout UsAt Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.Closing date: 22 nd October 2026TPBN1_UKTJ

Graduate Quantity Surveyor Ealing, West London | Permanent | Excellent Salary + Outstanding Package Are you a Graduate Quantity Surveyor looking to kick-start your career with a leading main contractor? This is an outstanding opportunity to join an established commercial team delivering a long-term Social Housing Decarbonisation Fund (SHDF) framework across Ealing. With a secure pipeline of work, experienced mentors and genuine career progression, this is the perfect role for an ambitious Graduate QS looking to develop into a fully-fledged Quantity Surveyor. The Role Working alongside experienced Commercial Managers and Senior Quantity Surveyors, you'll gain exposure to all aspects of commercial management on occupied social housing refurbishment projects, including: Cost reporting and budget control Procurement of subcontractors and materials Valuations and payment applications Variations and change management Subcontractor accounts Site measurements and commercial reporting Client and supply chain liaison You'll be involved in delivering SHDF retrofit works including external wall insulation, roofing, windows, doors and energy efficiency improvements, gaining invaluable experience on one of London's most successful social housing frameworks. About You Degree qualified in Quantity Surveying (or due to graduate this year) Placement or work experience within construction is advantageous Passionate about building a long-term commercial career Strong communication and organisational skills Full UK driving licence preferred What's on Offer? Generous salary with regular reviews Car allowance and fuel card Excellent benefits package Long-term, secured framework with years of work ahead Structured training and mentoring from experienced Commercial Managers and Senior Quantity Surveyors Genuine career progression from Graduate QS to Assistant QS, Quantity Surveyor and beyond * Opportunity to join a highly respected main contractor with an excellent reputation for developing and retaining its people This is an excellent opportunity for a motivated Graduate Quantity Surveyor to join a thriving commercial team, gain hands-on experience on a prestigious SHDF framework, and build a long-term career with a business that genuinely invests in its people. Apply today or contact Sarah Taylor at Velocity Recruitment for a confidential discussion

SW-007-Plumb-270 Plumber – Planned Maintenance (PPM) £220 - £230 per day Working for a Maintenance Contractor Based at one location in West London Short term temp role This role will be working in your own in closed wing of a Cat C Prison Position good to knows We are working in partnership with a national maintenance contractor to recruit a skilled Plumber to deliver Planned Preventive Maintenance (PPM) within a secure facility in West London This is a short term contract opportunity based at a single site within a Category C Prison, where you’ll carry out plumbing maintenance across accommodation and service areas. You will be responsible for replacing a straight line of radiators in a closed wing. Important good to knows The facility is a secure unit and therefore personal items (mobile phones) will not be allowed past security checks daily There will be a key holder in each team and as a team you will be responsible for the safe movement, use, storage and removal of a work tool chest and required materials to complete set works The facility could be challenging environment for some due to it’s secure nature and security checks, so you must be happy working in and around a secure facility which houses patients and inmates Key elements of the role and your responsibilities You will be responsible for replacing a straight line of radiators in a closed wing Additional works could consist of: Carry out planned plumbing maintenance and safety checks in accordance with PPM schedules Inspect, test, and maintain hot and cold water systems, including toilets, sinks, showers, and associated pipework Diagnose faults, replace components, and complete minor repairs to plumbing installations Support the maintenance of heating and domestic water services, including flushing systems and checking TMVs Ensure compliance with Legionella control measures and water hygiene standards Complete minor multi-trade tasks when necessary (e.g. sealing, making good) Work collaboratively with facilities management and on-site estates teams Accurately complete job sheets, time records, and compliance documentation What you need to bring to the role as the successful applicant to the Qualified Plumber or Plumbing & Heating Engineer with experience in PPM and facilities maintenance Recognised qualifications: City & Guilds/NVQ Level 2 or 3 in Plumbing or Heating Experience maintaining plumbing systems in commercial or public buildings Knowledge of water regulations, Legionella prevention, and building services Strong customer service and communication skills CSCS card or equivalent Health & Safety awareness Experience in secure, healthcare or educational settings is advantageous Willingness to comply with security and site-specific procedures Next step to apply for this Plumber role: As a candidate ideally with similar experience, you will already know the technical specifications of this role, but following your application of interest, you will have the role explained in more detail ITS Property Maintenance are acting as an employment agency for this vacancy ITS Property Maintenance specialise in working within the social housing sector where we work with: ✅ Housing Association ✅ Local Authority ✅ Direct Labour Organisation ✅ Maintenance Contractors ✅ Estates Department ✅ FM Contractors. Providing ✅Maintenance Trades and Labourer Reference ID: SW-007-Plumb-270

Physician – Radiation Oncology, Radiation Oncologist - CNS, GI, GU, or Thoracic (Open Rank/Track Faculty) The Ohio State University College of Medicine and the Wexner Medical Center seek Radiation Oncologists (CNS, Thoracic, GI, and GU) to join the Department of Radiation Oncology. Academic rank and track commensurate with academic record and experience. The Physician provides licensed medical care including diagnosis, treatment (inclusive of surgery or pre/post-surgical care where appropriate), case management and clinical research. The Physician manages complex and sometimes unpredictable situations. The Physician must be competent in technical, clinical and surgical skills (where appropriate), cognitive and interpersonal skills required to serve those patients receiving the above mentioned services. The Physician is expected to practice within the established Medical Center and physician’s standards of practice (policies, procedures, protocols), and adhere to key results areas of the Medical Center. The James Department of Radiation Oncology offers the most advanced, cutting-edge treatments for cancer patients through our state-of-the-art technologies; paradigm-shifting clinical, translational, and basic research; and unparalleled expertise with our internationally-acclaimed team of physicians. This unique combination results in the very best personalized care for our cancer patients! The Department of Radiation Oncology at the James Cancer Hospital and James Outpatient Care, provides advanced personalized radiation oncology care to cancer patients, specific to their individual tumor and clinical situation. The department is an integral part of Ohio State’s Comprehensive Cancer Center – James Cancer Hospital and Solove Research Institute (OSUCCC – James). We provide leading-edge radiation therapy care in an environment of subspecialty radiation oncology expertise, education and translational research. The signature mission of Radiation Oncology at the James Cancer Hospital is to provide state-of-the-art personalized care for our cancer patients by capitalizing upon the unique expertise of our treatment team, implementing cutting-edge technologies geared to eradicate cancer, and conducting cutting-edge clinical, translational, and basic science research. Physician specializing in Radiation Oncology to serve as a member of the Department of Radiation Oncology; directs and provides direct and indirect patient care services in both inpatient and outpatient settings; conducts ambulatory clinics; interviews, obtains and reviews medical history of patients; performs physical examinations to assess medical or surgical needs; performs Radiation Therapy procedures; orders special procedures, diagnostic testing, and other ancillary services; responds to consultation requests; determines, prescribes and implements treatment plans and/or medications required; documents all services and instructions provided in medical record; educates patients and promotes wellness, prevention and early detection by providing materials, resources and services to patient and their families; directs and participates in quality assessment and improvement activities; serves as preceptor and provides bedside training of residents, fellows, medical students, undergraduate & graduate students, nursing staff, and other allied medical professionals in the specialty of Radiation Oncology; ensures continuing medical education requirements are met; participates in department, college, medical center and university committees and other service activities Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO), board certified or board eligible in specialization required. Completion of an accredited residency and fellowship {if applicable} training program required; Current or interim permit to practice medicine from the State of Ohio Medical Board required; Board certification or eligibility from the American Board of Radiation Oncology required; active certification from the Drug Enforcement Administration (DEA) required; Sub-specialty board certification or eligibility from the American Board of Radiation Oncology preferred. Persons with titles of assistant professor-clinical, associate professor-clinical and professor-clinical. These faculty will have earned a doctor of medicine (MD), doctorate (PhD) or other terminal degree in the relevant field. Clinical faculty members are not eligible for tenure and are appointed for terms of three to five years. They may be reappointed to successive terms. Their principal career focus is the delivery of exemplary clinical care, and may include teaching, and/or research. Persons with the titles of assistant professor, associate professor, or professor who are eligible for tenure or who have obtained tenure. These faculty will have earned a doctorate(PhD), Doctor of Medicine (MD) or other terminal degree in the relevant field of study. Their primary career focus centers on research, service, and teaching. Tenure-track faculty with MD or MD/PhD degrees may also be involved in clinical care. Persons with the titles of research assistant professor, research associate professor, or research professor. These faculty will have earned a doctorate(PhD) or other terminal degree in the relevant field of study. Research faculty members are not eligible for tenure and are appointed for terms of one to five years. Their principal career focus is research. The Ohio State University College of Medicine, with more than 5,000 learners, is the only academic medical center in central Ohio. Ranked as the 28th Best Medical School – Research, 40th Best Medical School – Primary Care, and 13th Most Diverse Medical School by U.S. News & World Report, it is known nationwide for curricular innovation, pioneering research, and outstanding patient care at The Ohio State University Wexner Medical Center. With more than 2,600 faculty members, the college comprises 20 clinical departments, eight basic science departments and a School of Health and Rehabilitation Sciences. The Ohio State University Wexner Medical Center consists of The Ohio State University Health System, the College of Medicine, the Health Sciences Library and the Faculty Group Practice. The Ohio State Wexner Medical Center is committed to providing world-class care. At the Ohio State Wexner Medical Center, we’re proud to be celebrating our 31st consecutive year ranked in the U.S. News & World Report Best Hospitals list. This year, the Ohio State Wexner Medical Center has 10 nationally ranked specialties out of 15 and two selected as high performing. U.S. News & World Report consistently ranks the Ohio State Wexner Medical Center as the top hospital in Columbus. The Wexner Medical Center is rated as high performing in 14 out of 20 common procedures and conditions, including abdominal aortic aneurysm repair, aortic valve surgery, heart attack, heart bypass surgery and heart failure. Ohio State is a top-20 public university, and its Ohio State Wexner Medical Center is one of America’s leading academic health centers and recently ranked No. 4 on Forbes’ list of best U.S. employers for diversity. Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions. Ohio State is a dynamic community where opportunity thrives, and individuals transform themselves and their world. Positions are available in countless fields and specialties. Become a Buckeye and contribute to an incredible legacy that serves to guide our future and shape a better tomorrow. The Ohio State University is committed to enhancing academic excellence. Recruiting, supporting, and retaining faculty of the highest caliber is a core component of this commitment. The Office of Academic Affairs (OAA) has established Dual Careers and Faculty Relocation (DCFR) to focus on supporting new and prospective faculty and their loved ones. Service offerings include dual careers partner consultations, identifying potential employers and/or employment opportunities, consultation and resources related to relocation, as well as identifying opportunities to engage on campus and in the surrounding community. While employment opportunities are not guaranteed, resources and consultation are provided to support the partners of new and prospective faculty as they are considering or transitioning to The Ohio State University. In addition to being responsive to dual-career opportunities, we strongly promote work-life balance to support our community members through a suite of institutionalized policies. Ohio State is an NSF ADVANCE institution and a member of the Ohio/Western Pennsylvania/West Virginia Higher Education Recruitment Consortium (HERC). Located in Ohio’s capital city, Ohio State’s Columbus campus is near the center of a rapidly growing and diverse metropolitan area with a population of over 1.5 million. The area offers a wide range of affordable housing, many cultural and recreational opportunities, excellent schools, and a strong economy based on government as well as service, transportation, and technology industries. Additional information about the Columbus area is available here. In addition to its Columbus campus, Ohio State has four regional campuses including Ohio State Lima, Ohio State Mansfield, Ohio State Marion, and Ohio State Newark, in addition to Ohio State ATI in Wooster. Ohio State is an equal opportunity employer, including veterans and disability. Twelfth Ave, 395 W (0356) Regular First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. #J-18808-Ljbffr

The role Title: Plumber Multi-Skilled Location: Bracknell / Feltham / High Wycombe Salary: £38,803 - £40,845 Working hours/pattern: 40 hours per week between 8am - 6pm. To support our residents, you will be required to participate in second shift and an out of hours on-call service on a rotational basis. Company van and fuel card provided. Requirements: Experience • Previously worked in a social housing or local authority environment, • Relevant NVQ2 qualification or equivalent trade experienceDriving, • A full UK manual driving licence (you will provided with your own Metworks van for working hours)., • A minimum of one year of significant driving experience. (MTVH reserves the right to withdraw an offer of employment if company fleet policy is unable to secure adequate insurance.) Please refer to the full job description before applying. Why work for us? We offer: • Competitive salary, • 29 days annual leave, plus bank holidays, plus the option to buy or sell up to 5 days., • Up to 9% matched pension contribution, • Health Cash Plan and Life Assurance Scheme (3x your salary), • Many more excellent benefits and opportunities (Full details can be found below).To meet our commitment to providing safe, high quality services to our customers we will complete a standard level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. JBRP1_UKTJ

Job DescriptionWe are recruitingforan experienced Fire Safety Managerto join a leading Social Housing provider based inKingston upon Thamessupporting property services across the local region on a one year fixed term contract.

Places for People is one of the UK's largest housing providers and is proud to be recognised as one of the UK's Top 50 Best Workplaces.We are committed to creating inclusive Communities and improving Customers' lives.You'll be working locally, making a real difference to People's homes and the neig.

This role would suit an experienced Fire Safety Manager, Fire Safety Project Manager or Senior Fire Safety professional looking for a one-year fixed-term opportunity with a reputable Social Housing organisation. The successful Fire Safety Manager will have:Strong knowledge and experience of Fire Ris

Job Tittle: Homelessness Prevention & Solutions Support Officer Location: Harrow Civic Centre, Forward Drive, Harrow, HA3 8NT Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - March 2027 Hours: 36 hours per week, Monday to Friday Work Style: Office Based Rate: £16.71 per hour PAYE Pertemps Recruitment Partnership is seeking an experienced Homelessness Prevention & Solutions Support Officer to join the Housing Team at the London Borough of Harrow. This role offers an excellent opportunity to support the delivery of vital homelessness prevention services and ensure residents receive timely, accurate and compassionate guidance. Key Responsibilities: Register new applicants on the relevant housing databases and ensure all required documentation is uploaded and maintained accurately. Act as the first point of telephone contact for individuals seeking housing advice, offering initial guidance and directing them to the appropriate service for further support. Book appointments for Homelessness Prevention & Solutions Officers, including arranging visits outside normal office hours when required. Inform clients straight away if an appointment is delayed or cancelled and rearrange at a time that suits them. Handle challenging situations calmly, including supporting clients who may be distressed, upset or difficult. Manage complaints and provide initial advice to clients about their housing or homelessness applications.Candidate Profile: Experience of dealing with the public on a daily basis, both over the phone and face to face, within a customer focused environment. Background in Housing Experience of working in an office environment, handling a range of different tasks and responsibilities on a daily basis. Able to write clearly, accurately and concisely, producing straightforward and easy to understand information.About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

Interim Awaab's Law Compliance Programme Lead – London Local Authority £550 per day (Umbrella, Inside IR35) | Interim | London Braxfield Recruitment is supporting a London local authority in the search for an experienced Interim Compliance Programme Lead to design and embed a case management system covering the full range of hazards brought into scope by Phase 2 of Awaab's Law. Phase 2 significantly widens the prescribed hazards landlords must respond to within statutory timescales — including excess cold, excess heat, falls, structural collapse, fire, electrical safety and hygiene, alongside damp and mould — and the council needs a specialist who can move quickly to build the structures, processes and reporting that keep it compliant from day one. The role You'll be responsible for putting in place a fit-for-purpose system to identify, log, prioritise and track hazards across the council's housing stock, ensuring every case can be evidenced against Awaab's Law timescales. This includes: Designing and implementing a case management framework covering the full Phase 2 hazard set — damp and mould, excess cold and heat, falls, structural collapse, fire and electrical safety, and hygiene Mapping current processes against Phase 2 requirements and closing any compliance gaps as quickly as possible Working closely with repairs, surveying, housing management and legal teams to ensure consistent, timescale-driven handling of cases across all hazard types Establishing clear reporting and audit trails for cabinet, regulator and resident scrutiny Advising on resourcing, contractor capacity and escalation routes to meet statutory response times across the different hazard categories Supporting staff training and change management as the new system beds in About you Proven track record delivering housing compliance or disrepair programmes within social housing or a local authority, ideally spanning more than one hazard type Strong working knowledge of Awaab's Law, the Decent Homes Standard and the Housing Health and Safety Rating System (HHSRS) Experience designing or implementing case management systems or process frameworks in a housing repairs environment Confident engaging with senior stakeholders, contractors and regulators Able to mobilise quickly and work at pace on a time-critical compliance deadline The details Day rate: £550, Umbrella, Inside IR35 Basis: Interim Location: London (local authority) Braxfield Recruitment specialises in social housing and property services recruitment, working with local authorities, housing associations and contractors. To find out more or to apply, contact Braxfield Recruitment

Neighbourhood Manager – Make a Difference in Your Community Do you enjoy building relationships, solving problems and helping communities thrive? As a Neighbourhood Manager, you'll be the face of Peabody in your area, delivering excellent housing management services and working closely with residents to create safe, well-managed and welcoming neighbourhoods. This is a varied and rewarding role where no two days are the same. You'll work with residents, community groups, local authorities and internal teams to improve customer satisfaction and deliver positive outcomes. What you'll be doing Deliver a high-quality neighbourhood and tenancy management service across your patch. Build strong relationships with residents, stakeholders and partner agencies to support thriving communities. Manage tenancy matters, safeguarding concerns, ASB cases and neighbourhood issues. Carry out estate inspections, welcome visits and resident engagement activities. Viewings and sign up of new tenancies Support vulnerable residents and work with specialist teams to coordinate appropriate support. Promote resident involvement and help shape local services through community feedback. What you'll bring Experience delivering excellent customer service in housing, community services or a similar environment. Strong communication, relationship-building and problem-solving skills. Ability to manage a varied workload, prioritise effectively and work independently. Experience working with residents, stakeholders and partner organisations. Knowledge of housing management or UK Housing Law is desirable. A housing qualification such as CIH/CIOH is desirable. Or be prepared to work towards one Knowledge or experience of HMO’s would be desirable Please read before applying This is a field-based role, with approximately 60% of your time spent on-site within the community. The areas include Brent, Hackney and Westminster. You will be required to participate in an out-of-hours emergency rota. * Flexibility is required to respond to customer and service needs. Interview Dates: Week Commencing 28th September. 1st Stage via Teams and 2nd Stage in person at our Ealing Office. We reserve the right to close this advert early should we receive enough applications

Role: Homelessness Resettlement Officer Location: Harrow Civic Hub, Forward Drive, HA3 8NT Employer: Pertemps Recruitment Partnership (on behalf of the London Borough of Harrow) Contract: Temporary - Until 31st March 2027 Hours: 36 hours per week, Monday to Friday Work Style: Hybrid working Rate: £21.93 per hour (PAYE) Pertemps Recruitment Partnership is seeking a detail-oriented and proactive Homelessness Resettlement Officer to join the Housing Team at Harrow Council. This is a vital front-line role focused on preventing homelessness, resolving housing crises, and arranging both temporary and long-term accommodation for households in need. Please note that the successful candidate must have a valid UK driving licence, access to a car, and business insurance. Key Responsibilities: To provide a tailored service for those households to whom the Council has accepted a homelessness duty and ensure that they are aware of and are actively seeking alternative housing options. Proactively assess homelessness cases to identify prevention opportunities Work directly with individuals and families facing housing crises Provide tailored advice in accordance with the Homelessness Reduction Act 2017 Develop and implement Personalised Housing Plans (PHPs) Liaise with landlords, support services, and internal departments to secure suitable housing solutions Arrange temporary and settled accommodation as required Maintain accurate case records and ensure compliance with statutory duties Requirements: Experience in a similar housing or homelessness role within a local authority. Strong knowledge of housing legislation, including the Housing Acts (1985, 1996), Homelessness Act 2002, and Homelessness Reduction Act 2017. Good understanding of housing benefit rules, welfare systems, and the private rented sector. Familiarity with illegal eviction processes, court possession proceedings, and homelessness prevention tools. Excellent communication, case management, and customer service skills. Ability to manage a varied caseload independently. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

SW-007-Plumb-270 Plumber – Planned Maintenance (PPM) £220 - £230 per day Working for a Maintenance Contractor Based at one location in West London Short term temp role This role will be working in your own in closed wing of a Cat C Prison Position good to knows We are working in partnership with a national maintenance contractor to recruit a skilled Plumber to deliver Planned Preventive Maintenance (PPM) within a secure facility in West London This is a short term contract opportunity based at a single site within a Category C Prison, where you’ll carry out plumbing maintenance across accommodation and service areas. You will be responsible for replacing a straight line of radiators in a closed wing. Important good to knows The facility is a secure unit and therefore personal items (mobile phones) will not be allowed past security checks daily There will be a key holder in each team and as a team you will be responsible for the safe movement, use, storage and removal of a work tool chest and required materials to complete set works The facility could be challenging environment for some due to it’s secure nature and security checks, so you must be happy working in and around a secure facility which houses patients and inmates Key elements of the role and your responsibilities You will be responsible for replacing a straight line of radiators in a closed wing Additional works could consist of: Carry out planned plumbing maintenance and safety checks in accordance with PPM schedules Inspect, test, and maintain hot and cold water systems, including toilets, sinks, showers, and associated pipework Diagnose faults, replace components, and complete minor repairs to plumbing installations Support the maintenance of heating and domestic water services, including flushing systems and checking TMVs Ensure compliance with Legionella control measures and water hygiene standards Complete minor multi-trade tasks when necessary (e.g. sealing, making good) Work collaboratively with facilities management and on-site estates teams Accurately complete job sheets, time records, and compliance documentation What you need to bring to the role as the successful applicant to the Qualified Plumber or Plumbing & Heating Engineer with experience in PPM and facilities maintenance Recognised qualifications: City & Guilds/NVQ Level 2 or 3 in Plumbing or Heating Experience maintaining plumbing systems in commercial or public buildings Knowledge of water regulations, Legionella prevention, and building services Strong customer service and communication skills CSCS card or equivalent Health & Safety awareness Experience in secure, healthcare or educational settings is advantageous Willingness to comply with security and site-specific procedures Next step to apply for this Plumber role: As a candidate ideally with similar experience, you will already know the technical specifications of this role, but following your application of interest, you will have the role explained in more detail ITS Property Maintenance are acting as an employment agency for this vacancy ITS Property Maintenance specialise in working within the social housing sector where we work with: ✅ Housing Association ✅ Local Authority ✅ Direct Labour Organisation ✅ Maintenance Contractors ✅ Estates Department ✅ FM Contractors. Providing ✅Maintenance Trades and Labourer Reference ID: SW-007-Plumb-270

PRIVATE GAS INSTALL CONTRACT AVAILABLE - OCTOBER START We're looking for experienced Domestic Gas Installers to join a busy Private Housing Installation Programme across the South East. Our client is a leading Heating & Electrical contractor delivering installation work on behalf of British Gas as a CAT 2 Contractor (not a direct BG contract). Areas Available: UB,HA,W,KT,TW Minimum Commitment: 3 days per week Start Date: 1st week of October Long-Term Work Available Work Types: Straight Swaps Combi Swaps Combi Conversions Full Heating System Conversions Requirements: 5+ years' installation experience Own Van Gas Safe Registration Public Liability Insurance Calibrated Flue Gas Analyser Powerflush Equipment Clean DBS Check What You Can Earn Earn £1,750+ per week on a full 5-day schedule Weekly payments (one week in arrears) Referral Bonus Know a quality installer? Receive a £150 referral bonus once they complete 2 weeks of invoiced work. Interested? Contact Simona from R9 Recruitment today

We're looking for a kind, compassionate and resilient Support Worker to join our Young People Social Care Service in Ealing. £30,784.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. The working pattern for this role consist of: A rolling program, every 4 weeks Combination of; Early shifts 8:00 - 16:00 Late shifts 14:00 - 22:00 & weekend shifts What you'll do: - Building supportive, trusting relationships with customers - Working proactively with other members of the team to handle the service caseload and administrative responsibilities - Supporting key customers to set personalised goals in the form of a Support Plan - Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals - Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: - Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement - Approachable and open behaviour - Prefers working as part of a group or team - Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement - Has a practical and logical mind and is naturally well organised - Flexible - Open to feedback and self development - Thrives on change and enjoys dynamic diverse environments - Is confident with high levels of self-esteem - Is respectful, articulate and sensitive in style of communication - Is essentially customer-focused - Is motivated towards excellence and improvement of personal performance with a can do attitude - Ability to cope positively with challenging and diverse behaviours What you'll bring: Essential: - NVQ Level 2 or equivalent experience in the social care/charity sector - Experience working with young people Desirable: Experience of working with a supported housing service About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full job description

Central Training is working with a prominent mental health charity that provides crucial services and support to the local community. Our client is currently recruiting an Inpatient Support Worker to work in the Harrow area at a service that provides support to inpatients transitioning from the hospital to community living. The role involves helping clients to set up benefits, manage tenancies and develop life skills to live independently. • 28 hours per week, • Tuesday - Friday, • Shifts: 08:00 - 16:00, • Fixed term contract: 6 months, • £17.49 per hour (inclusive of holiday pay) This is a fantastic opportunity to make a real difference in the lives of people moving towards greater independence. Key responsibilities: • Work with the hospital discharge team to assess and understand patient needs, preferences, and risks to develop a comprehensive and person-centred discharge plan, • Act as a central point of conduct, coordinating with the hospital discharge team to deliver a joined-up approach to discharge, • Provide practical support (e.g., benefit claims, housing matters) and emotional support to the patient, their family, and carers to manage concerns and facilitate the transition to the community, • Identify and manage potential risks to reduce likelihood of readmission, ensuring the patient has a safe and sustainable living environment, • Advocate for patients' needs and preferences during discharge planning, • Connect patients with relevant community services, housing options, social care and voluntary organisations to meet their ongoing needs and promote recovery, • Lead a weekly wellbeing activity group supporting patients who are waiting or ready for discharge, • Maintain clear records of assessment, care plans, and progress, adhering to professional codes of conduct and organisational policies. What we’re looking for: • Experience working with mental health patients from a range of diverse backgrounds, • Experience providing trauma informed and person-centred support, • Working knowledge of Early Intervention, primary Care, recovery, Crisis Resolution& Home Treatment (CRHT) approach and social inclusion, • An understanding of discharge pathways and procedures to support timely discharge and access to appropriate support services in the community, • An understanding of key legislation that may affect people with lived experience of mental health including the Mental Health Act, the Mental Capacity Act, Care Act and Human Rights Act, • Excellent organisational skills to manage a caseload, coordinate activities and ensure timely discharge, • The ability to communicate effectively with patients, families, and a range of professionals whilst maintaining professional boundaries, • Ability to work collaboratively within a multi-disciplinary team, • Experience of supporting patients with housing and benefit forms, appointments and community visit Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Disrepair Supervisor Permanent Based in Feltham 40 hour week – Mon - Friday £47,999 - £49,584 + van & fuel card About Lampton Services Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. Why join Lampton Services? NJC Employer - Annual pay reviews and increases 23 days holiday allowance, plus bank holidays - an additional day per year for each completed years’ service, up to five years Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Disrepair Supervisor, you will provide a high-quality, customer-focused and performance-driven service through the supervision of skilled trade operatives delivering responsive repairs, voids, disrepair and maintenance services on behalf of the London Borough of Hounslow. You will oversee and support trade operatives, contractors and suppliers, ensuring that all works are completed safely, efficiently, on time and to the required quality standards. You will be part of a team of supervisors delivering exceptional performance through engaged and high-performing employees. The role will have specific responsibility for the management of housing disrepair cases, including inspections, diagnosis of property defects, programming and monitoring remedial works, evidence gathering and ensuring compliance with legal and regulatory requirements. The post holder will work closely with operational, surveying and legal teams to minimise disrepair claims, improve resident outcomes and ensure that landlord obligations are fulfilled. You will maintain a thorough understanding of all relevant health and safety legislation, housing legislation, company policies and regulatory requirements, ensuring compliance across all areas of responsibility. Key Responsibilities include: Effectively supervise a team of skilled trade operatives, offering support, guidance and coaching to ensure work activity is completed on time and to required standards. Ensure a consistently high standard of workmanship is delivered by both in-house operatives and external contractors through regular site inspections and quality assurance checks. Conduct regular one-to-one meetings with operatives to discuss performance, development, wellbeing and productivity. Manage performance, conduct, attendance and capability matters in accordance with company policies and procedures. Work collaboratively with operational teams to effectively allocate labour, materials and resources to meet service demands. Identify opportunities to improve operational performance, service delivery and customer satisfaction through continuous improvement initiatives. Ensure accurate and timely completion of all records, work orders, timesheets and electronic management systems.Disrepair Management Responsibilities Manage and oversee housing disrepair cases from referral through to completion, ensuring repairs are delivered within agreed timescales and legal requirements. Undertake detailed property inspections to identify defects, diagnose root causes and specify appropriate remedial works. Manage works relating to housing disrepair, damp, mould, condensation and structural repair issues. Ensure all disrepair works are programmed, monitored and completed in accordance with court directions, settlement agreements, pre-action protocols and organisational procedures. Work closely with Disrepair Case Managers, Surveyors, Legal Services and Contractors to ensure effective case progression and resolution. Monitor the quality and timeliness of disrepair works through regular inspections and post-inspections. Ensure appropriate temporary solutions are implemented where permanent repairs cannot be completed immediately. Support the completion of technical reports, witness statements and documentation required for legal proceedings, complaints, Ombudsman investigations and insurance claims. Identify and escalate any risks associated with disrepair cases, including health and safety, compliance, safeguarding and reputational risks. Drive timely resolution of disrepair cases to minimise claim exposure and improve resident satisfaction.Legal Compliance and Evidence Management Maintain comprehensive and accurate records of inspections, photographs, specifications, progress updates, communication records and completion evidence. Ensure records are suitable for legal disclosure and support robust defence of housing disrepair claims where applicable. Assist in the preparation of responses to legal enquiries, complaints, claims and regulatory investigations. Ensure landlord obligations are met in accordance with relevant housing legislation and contractual requirements. Monitor compliance with regulatory standards, policies and procedures relating to repairs, maintenance and property condition. Attend case review meetings with legal representatives, surveyors and stakeholders where required. Provide professional and factual evidence regarding completed inspections and works when requested.Health, Safety and Compliance Ensure the safety of employees, residents, contractors and members of the public by complying with all health and safety legislation and company procedures. Implement and work within CDM-controlled and monitored environments. Ensure all risk assessments, method statements and safe systems of work are followed. Maintain awareness of statutory compliance requirements and ensure works are completed in accordance with current regulations. Ensure operatives maintain tools, plant, equipment and vehicles in a safe and serviceable condition. Ensure all mandatory training and compliance requirements remain current and up to date.Customer Service Deliver high standards of customer care and act professionally when dealing with tenants, leaseholders and stakeholders. Manage complex customer issues and provide practical solutions to achieve satisfactory outcomes. Support vulnerable residents and manage sensitive cases with discretion, empathy and professionalism. Promote a customer-first culture throughout the team.Fleet and Asset Management Be responsible for the appropriate use and maintenance of company vehicles, equipment and materials. Ensure operatives' vehicles remain clean, safe and maintained in accordance with fleet requirements. Undertake regular inspections of tools and equipment to ensure they remain fit for purpose. General Undertake any other duties commensurate with the level of the post as reasonably required by the business. Hold and maintain a valid full UK driving licence. Education & Qualifications desirable: Essential Apprenticeship, City & Guilds, NVQ Level 2/3 or equivalent trade qualification. Supervisory experience Full UK Driving Licence. Desirable HNC/HND in Building Studies, Construction, Surveying, Property Maintenance or related discipline. Damp and Mould Assessment Training. Professional membership with CIOB, RICS, CABE or equivalent. Knowledge Requirements Essential Strong understanding of responsive repairs and property maintenance practices. Knowledge of health and safety legislation and safe working practices. Understanding of contractor management and performance monitoring. Knowledge of building defects, diagnostics and repair methodologies. Understanding of safeguarding responsibilities.Desirable Knowledge of Housing Act 2004. Knowledge of Landlord and Tenant Act 1985. Knowledge of Homes (Fitness for Human Habitation) Act 2018. Understanding of Housing Ombudsman requirements and complaint handling expectations. Knowledge of housing disrepair legislation and pre-action protocols. Understanding of damp, mould and condensation management principles. Understanding of evidence requirements associated with claims and legal proceedings Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Job Title: Private Sector Housing Officer Location: Hybrid working, London Borough of Harrow Payrate: £41.24 per hour (Umbrella) Contract Opportunity Are you an experienced Private Sector Housing Officer looking for your next contract opportunity? The London Borough of Harrow is seeking a knowledgeable and proactive housing professional to join their team and help improve housing standards across the borough. This is an excellent opportunity to work within a dynamic local authority environment, ensuring compliance with housing legislation and supporting residents in accessing safe and suitable accommodation. Key Responsibilities: Carry out inspections of privately rented residential properties. Investigate complaints relating to housing conditions, disrepair, overcrowding, and statutory nuisances. Enforce housing legislation including the Housing Act 2004 and associated regulations. Assess and identify Category 1 and Category 2 hazards under the Housing Health and Safety Rating System (HHSRS). Prepare and serve statutory notices and undertake enforcement action where required. Work with landlords, tenants, managing agents, and other stakeholders to improve housing standards. Provide advice and guidance regarding private sector housing legislation and best practice. Maintain accurate records and prepare evidence for legal proceedings where necessary.Essential Requirements: Experience working within a Private Sector Housing or Environmental Health team. Strong knowledge of housing legislation, including the Housing Act 2004 and HHSRS. Experience undertaking property inspections and enforcement activities. Excellent communication and negotiation skills. Ability to manage a varied caseload and prioritise workload effectively. Competent in producing reports, notices, and case records. Full UK driving licence and access to a vehicle is desirable.About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406

Tezlom is currently recruiting experienced and compassionate Support Workers to join our team, working across supported housing services, residential homes, and care settings to support service users with learning disablities and mental health needs in Twickenham, London This role involves supporting young adults and adults with learning disabilities, as well as individuals who may have autism, mental health needs, or additional complex support requirements This is a great opportunity for experienced carers looking for flexible bank shifts while making a real difference in people’s lives. Key Responsibilities As a Support Worker, your duties will include: Providing person-centred support to adults and young adults with learning disabilities Supporting service users with daily living skills (cooking, cleaning, budgeting, and personal care) Promoting independence, dignity, choice, and inclusion Supporting individuals with social activities, education, and community access Assisting with medication in line with care plans (where required) Encouraging positive routines and emotional wellbeing Supporting individuals with challenging behaviour in a calm and professional manner Completing accurate daily notes, reports, and care documentation Working as part of a team to deliver safe and high-quality care About You We are looking for candidates who are: Experienced in working with learning disabilities (essential) Caring, patient, and compassionate Reliable and flexible to work bank shifts (days, evenings, weekends, nights) Confident supporting vulnerable adults in a respectful and professional way Able to build positive and trusting relationships with service users Able to work independently and as part of a team Requirements Previous experience working with learning disabilities (essential) Right to work in the UK Enhanced DBS (or willingness to apply) Desirable (Not Essential) Care Certificate Driver (preferred but not essential) What We Offer Flexible bank shifts to suit your availability Competitive hourly pay Variety of work across supported housing and residential settings Ongoing support from Tezlom Recruitment Opportunity to develop skills within health & social care Friendly and supportive working environment Apply Today If you are passionate about supporting people to live fulfilling and independent lives, we would love to hear from you Contact Tezlom Recruitment today and one of our consultants will be in touch

4Recruitment Services are seeking a Housing Complaint Investigator to work for a housing association. You will be required to investigate and resolve complaints raised by residents, ensuring fair and timely resolutions in compliance with the 2024 Housing Ombudsman Complaint Handling Code. The role is critical in fostering a positive complaint-handling culture and maintaining strong relationships with residents. Following a period of initial training, you will have the opportunity to work in a hybrid capacity, with the flexibility to work from home. You can choose to be based from one of three office locations: Westminster, Ealing or the Pitsea site. DUTIES AND RESPONSIBILITIES INCLUDE: Conduct detailed investigations into resident complaints, gathering and analysing all relevant information to provide fair resolutions. Collaborate with internal teams and external contractors to collect evidence and support complaint resolution. Ensure all complaint-handling activities comply with the Housing Ombudsman Complaint Handling Code and relevant regulatory requirements. Maintain accurate and transparent records of all complaint-related interactions within the CRM system. Provide feedback to management and relevant teams on recurring issues to support service improvements and reduce complaint volumes. ESSENTIAL REQUIREMENTS INCLUDE: Proven experience in a similar role within a contact centre or customer service environment. Experience working within social housing or a similar public sector service environment (preferred). Excellent communication skills, both verbal and written, across telephone and digital platforms. Strong organisational and time management skills, with the ability to meet service level agreements (SLAs). Proficient in CRM systems, contact centre software (Genesys), and digital communication tools. Demonstrable experience working within a complaints-handling environment. Excellent knowledge and understanding of the Housing Ombudsman Complaint Handling Code. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email

Operation Support Manager £39,000 - £40,000 Feltham 13 Months Maternity Cover Hours - Mon - Friday 7.30am - 4.00pm About Lampton Services Lampton Services is a division of the Lampton Group of companies, a Local Authority Trading Company wholly owned by the London Borough of Hounslow (LBH). The business is split into three distinct entities, Recycle 360, Greenspace 360 and Coalo. We provide a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. We also have a number of commercial teams, providing specialist services to businesses with any surplus we make through these activities being returned to the council for investment locally. Businesses engaging our services can be assured that they are contributing true social value to our community. About the Job Operational Support Services are continuing to develop, and this role plays a key part in supporting the effective delivery of our planned, reactive, adhoc and commissioned workstreams. The Operational Support Manager will lead and coordinate the operational support function, overseeing planning and administration functions to ensure services are delivered efficiently, compliantly and to a high standard. You will manage a team for the coordination of planned programmes, ad‑hoc commissioned works and day‑to‑day operational activity from instruction through to completion, ensuring workloads are planned effectively, priorities are managed and communication with residents, leaseholders and clients remains clear and proactive. Working collaboratively with internal teams, contractors, suppliers and clients, you will build strong working relationships that support effective service delivery, performance management and customer satisfaction. You will oversee the administration, planning and tracking of repairs, maintenance and planned works across the housing portfolio, ensuring jobs are accurately raised, monitored and communicated through internal systems and the CRM. You will ensure that operational data, case management and performance information is maintained accurately within systems to support reporting, compliance, complaint resolution and continuous service improvement. Key Responsibilities and Duties: Lead and manage the day-to-day Operational Support function, ensuring planners, leasehold administrators and support staff deliver effective administrative and operational support services in line with business requirements, contractual obligations and service standards. Provide line management, leadership and support to planners, and operational support staff, including regular one-to-one meetings, performance management, wellbeing support, absence management, coaching and workload prioritisation. Act as the primary operational point of contact for internal stakeholders, clients, leaseholders, contractors and suppliers, ensuring enquiries, issues and escalations are managed effectively and resolved in a timely manner. Work closely with Heads of Service, Service Managers and operational teams to support the efficient delivery of planned, reactive and commissioned work programmes. Monitor team performance, workloads and service delivery, producing accurate management information, KPI reports and operational updates to support performance monitoring and decision-making. Lead the coordination commissioned and non-core commissioned works and operational activities Oversee the effective management of complaints and customer communications through the CRM or GovServ system, ensuring timely responses, accurate record keeping and compliance with agreed procedures. Manage and respond to day-to-day operational issues and escalations, providing guidance and support to the team to maintain service continuity and customer satisfaction. Coordinate month-end operational reporting activities, including monitoring job completions, productivity data, workstream performance and financial information, ensuring reports are completed accurately and submitted within agreed timescales. Support budget monitoring and financial reporting processes for non-core commissioned work, by providing operational data, validating information and assisting with financial reconciliations relating to planned programmes and commissioned works. Represent the Operational Support function at internal meetings, operational review meetings and client performance meetings as required. Maintain effective communication with clients, contractors, internal teams, demonstrating professional written and verbal communication skills and effective use of IT systems, including Microsoft Office applications and operational management systems. Undertake any other duties commensurate with the level and responsibilities of the role. Education & Qualifications Required: Essential Experience & Knowledge Proven experience managing operational support functions within planned works, reactive or commissioned workstreams. Experience of line managing planners and/or administrative teams, including performance management and workload coordination. Strong understanding of service delivery within a customer‑focused, contract‑driven environment. Experience using and managing CRM systems to track complaints, enquiries and correspondence. Experience producing performance, workload and management information reports. Knowledge of contractor coordination, onboarding processes and compliance requirements. Skills & Competencies Strong organisational and prioritisation skills with the ability to manage multiple workstreams simultaneously. Excellent communication skills, confident liaising with clients, leaseholders, contractors, suppliers and internal stakeholders. Ability to analyse data, identify trends and support service improvement. Confident user of IT systems including CRM platforms, Excel, Word and internal operational systems. Effective problem‑solver with the ability to respond flexibly to day‑to‑day operational issues. Behaviours & Approach Proactive, reliable and detail‑focused with a strong sense of accountability. Collaborative team player who supports and develops colleagues. Customer‑focused with a commitment to timely, accurate and high‑quality service delivery. Professional and resilient when managing complaints, councillor enquiries and challenging situations. Demonstrating Lamptons CORE behaviours Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our CORE values: Customer First. One Team. Respectful. Energised. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Graduate Quantity Surveyor Ealing, West London | Permanent | Excellent Salary + Outstanding Package Are you a Graduate Quantity Surveyor looking to kick-start your career with a leading main contractor? This is an outstanding opportunity to join an established commercial team delivering a long-term Social Housing Decarbonisation Fund (SHDF) framework across Ealing. With a secure pipeline of work, experienced mentors and genuine career progression, this is the perfect role for an ambitious Graduate QS looking to develop into a fully-fledged Quantity Surveyor. The Role Working alongside experienced Commercial Managers and Senior Quantity Surveyors, you'll gain exposure to all aspects of commercial management on occupied social housing refurbishment projects, including: Cost reporting and budget control Procurement of subcontractors and materials Valuations and payment applications Variations and change management Subcontractor accounts Site measurements and commercial reporting Client and supply chain liaison You'll be involved in delivering SHDF retrofit works including external wall insulation, roofing, windows, doors and energy efficiency improvements, gaining invaluable experience on one of London's most successful social housing frameworks. About You Degree qualified in Quantity Surveying (or due to graduate this year) Placement or work experience within construction is advantageous Passionate about building a long-term commercial career Strong communication and organisational skills Full UK driving licence preferred What's on Offer? Generous salary with regular reviews Car allowance and fuel card Excellent benefits package Long-term, secured framework with years of work ahead Structured training and mentoring from experienced Commercial Managers and Senior Quantity Surveyors Genuine career progression from Graduate QS to Assistant QS, Quantity Surveyor and beyond * Opportunity to join a highly respected main contractor with an excellent reputation for developing and retaining its people This is an excellent opportunity for a motivated Graduate Quantity Surveyor to join a thriving commercial team, gain hands-on experience on a prestigious SHDF framework, and build a long-term career with a business that genuinely invests in its people. Apply today or contact Sarah Taylor at Velocity Recruitment for a confidential discussion

Surveyor Directorate: Homecare Date Written: December 2021 Notice Period: One Month Grade: GGS-11 Job Code: 1213 Purpose of the Role To provide property surveying services primarily across the Homecare Directorate, while also supporting the wider business as required. The role is responsible for identifying, inspecting, and providing solutions to property defects and maintenance issues across the housing stock. This includes preparing schedules of work and providing project management support for minor and major works where appropriate technical expertise is required. Working within designated geographical areas, the Surveyor will maintain a flexible approach to supporting wider regions when needed. The role also provides technical leadership on a variety of multi-disciplinary projects delivered by both in-house teams and external contractors, ensuring statutory compliance obligations are met while delivering excellent customer outcomes. Key Duties and Responsibilities Inspect and assess repair requests and defects where technical investigation is required to determine the most appropriate remedial solution. Investigate technical defects and cases of disrepair, including property inspections and the preparation of Housing Conditions Reports where necessary. Provide technical support in relation to disrepair matters and legal claims. Offer expert maintenance advice to support operational and business decisions, liaising with managers, supervisors, trade teams, subcontractors, contractors, consultants, and other stakeholders. Obtain quotations for repairs and specialist works in accordance with company financial procedures. Provide technical approval for Disabled Facilities Grant applications and associated works, including progress inspections and post-completion checks. Provide technical assistance regarding customer permissions and retrospective permission requests. Support the Property Care Team with surveying requirements relating to planned maintenance programmes. Carry out property inspections to assess component lifecycles and provide recommendations for inclusion within planned maintenance programmes. Deliver exceptional customer service when responding to customer enquiries, requests, and complaints, using a professional, empathetic, and solution-focused approach. Work collaboratively across departments to share knowledge, support continuous improvement, and contribute to organisational objectives. Maintain high standards of written and verbal communication, ensuring accurate records, reporting, and data management. Undertake any other reasonable duties commensurate with the position. Knowledge, Skills and Experience Essential Experience within building maintenance, property surveying, or a similar construction-related environment. Relevant Degree, HND, HNC, or equivalent qualification in Building Surveying or another construction-related discipline. Strong interpersonal, communication, negotiation, and stakeholder management skills. Ability to manage competing priorities and work effectively under pressure. Commercially aware with a focus on achieving value for money. Good working knowledge of Microsoft Office applications and maintenance management systems. Full UK driving licence and access to transport, or the ability to travel efficiently between locations as required. Desirable Membership of the Royal Institution of Chartered Surveyors (RICS). Experience working within social housing, planned maintenance, repairs, or asset management environments. Additional Information Successful applicants will be required to undergo a satisfactory Basic Disclosure and Barring Service (DBS) check. This role requires a strong commitment to health and safety, customer satisfaction, and maintaining high professional standards