Job overview : The Housekeeping department is key to ensuring that the guest feels secure, safe in knowledge that their room is treated with care, preparations for the guest arrivals in done correctly and in time, plus that any additional requests such as additional towels, and maintenance repairs are completed swiftly and to a very high standard. As a Room Attendant you will be responsible for providing the highest standards of customer care, greeting and acknowledging each guest which a smile. Duties and responsibilities : · Ensure that all bedroom and bathroom areas are cleaned to highest of standards · Additional guest requirements are actioned swiftly and ensuring the guest is satisfied. · This vital role will include changing of bedrooms for a swift change around working to tight timelines, with the support of a Housekeeping porter and supervisor · The ability to work flexible working hours to match the needs of the hotel · Great organisational skills and work successfully as part of a wider team · Report maintenance issues on [insert the name of the programme we use] · Complete deep cleaning when required by the floor supervisor · To attend training and departmental meetings as requested · To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel · Follow Health and Safety processes and procedures · To take care all of all Hotel equipment required to carry out duties and to report defects immediately · To do this job well, you’ll be a details person: someone who walks into a room and takes a second to spot a curtain that needs straightening or a bedsheet that needs smoothing. · Beyond an eye for detail, this role calls for a thoughtful nature: our best Room Attendants are those who look for ways to please our guests, sometimes in unexpected ways. · Any other reasonable request from the supervisor, Head Housekeeper or Executive Housekeeper Key performance indicators: · Attention to details · Someone who is passionate about exceeding guest expectation · Confident team player who can create and maintain a positive attitude with a CAN-DO mentality · Team player · Ability to work to strict timescales · Comfortable to work in a high pressurised environment · Ability to smile at all times · This role requires an element of manual handling Skills: · Previous experience of working within a similar environment is desirable · A basic command of English is preferable Benefits: · Meals on duty · Staff uniform · Company pension contribution after you passing your probation period · Recommend a friend reward scheme (Please note: This is a full time position. Only full time application will be considered) · 20 days holiday plus 8 bank holidays · Dry cleaning of your uniform (if applicable) · Training fund assistance of NVQ’s · Awards and Recognition Programme · Seasonal annual parties · Staff rate with IHG hotels globally
Live-in nanny + housekeeper + chef Hello, We are looking for some help for our family of 3 in NW10 London, and looking for a live-in nanny + housekeeper + chef. We live in a beautifully renovated, large house (15min walk distance of Queens Park) where you will have your own large bedroom + ensuite bathroom (shower, toilet) on the 1st floor. We have a south-facing garden and a friendly cat. Tube and overground are 5 and 8min walking distance. 6 months minimum. 28 days per year holiday (paid) pro rata (including bank holidays). You must have the right to live and work in the UK, and will provide a background check (DBS) upon request. No smokers. Start date: first week of July. The role: 23h of childminding per week: feeding, dressing up, playing, bathing, dropping / picking up from nursery (20min walk) 6h of cleaning / ironing / housekeeping per week 4h of cooking / meal prep per week Total: 33h per week: 6.30am - 10am and 4.30pm - 7pm Monday to Friday, and 6.30am - 9.30am on Saturdays £12.50/ hour + accommodation and food (£74.62 weekly deduction for accommodation) Paid monthly. Please apply by email. We respond within 24h. Thank you
Key Responsibilities Team Leadership & Training: Recruit, train, and mentor housekeeping staff, fostering a culture of excellence and continuous improvement. Daily Operations Management: Oversee and coordinate daily cleaning activities, ensuring all tasks are completed efficiently and to the highest standards. Quality Assurance: Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and maintenance standards are met. Inventory & Supplies Management: Monitor and manage inventory levels of