Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurant’s cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times Performance Indicators Customer Feedback Complaints and Compliments Completion of tasks on shift Team feedback 1:1 with Manager We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:
Greeting and seating customers, taking orders, serving food and beverages, maintaining table etiguette, handling payments, customer service, team coordination.
About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We are seeking a passionate and dedicated Barista to join our vibrant team at Battersea Brew. As a Barista, you will be responsible for creating exceptional coffee experiences for our customers while ensuring a welcoming and friendly atmosphere as well as creating content on a daily basis. Your role will involve not only preparing high-quality beverages but also engaging with customers to provide outstanding service, and working with the marketing team to promote the coffee shop online. If you have a love for coffee and enjoy working in a fast-paced environment, this could be the perfect opportunity for you. Duties Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks. Maintain cleanliness and organisation of the coffee station and seating areas. Assist with food preparation, ensuring adherence to food safety standards. Engage with customers in a friendly manner, taking orders and providing recommendations based on their preferences. Manage time effectively to ensure prompt service during busy periods. Manage content creation duties throughout the shift without interrupting service. Handle cash transactions accurately, utilising basic maths skills for processing payments. Monitor inventory levels of coffee beans, milk, syrups, and other supplies; report any shortages to management. Uphold high standards of hygiene and cleanliness in accordance with food safety regulations. Requirements Previous experience in food preparation or as a Barista is essential. Strong time management skills to handle multiple tasks efficiently in a busy environment. Basic maths skills for cash handling and order processing. Knowledge of food safety practices is preferred. Excellent communication skills with the ability to engage positively with customers. A passion for coffee and willingness to learn about different brewing techniques and products. Join us as we create memorable experiences one cup at a time!
About the job Job Description Strong culinary ability by preparing and plating of all food items and you will be handling the à la carte food preparation for the Lounge at Heathrow Airport. You will need to have a strong knowledge of food hygiene and safety and always maintaining a clean and safe kitchen including completing all HACCP requirements in your daily duties. In your role you will handling Halal meat so it’s important that you understand the Halal preparation requirements. Also you will need to have a positive approach with all service staff and lounge management and the ability to supervise the Commis and Kitchen Stewards. Always Ensuring food safety and hygiene Preparation and plating of all food items as per agreed menu specifications Ensuring that all kitchen equipment is used as per Standard Operating Procedures and agreed specifications Ensuring portion control is followed as per the client standards and agreed menu specifications Monitoring and maintaining expiry/use by dates of all food items so that all items offered to passengers are well within expiry Daily orders of food requirements for the next food service period Avoiding wastage of food and beverages through effective requisitions Maintaining kitchen cleanliness together with the stewarding staff to ensure that all aspects of food hygiene are a top priority Maintaining fridge temperatures, monitoring food labels and all other food safety systems stipulated by the Service Provider Items on the agreed food menus that are unavailable are communicated to the service team promptly Play an active role in keeping the whole kitchen environment up to a high level of kitchen hygiene Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Previous experience as a Chef De Partie working on multiple sections Airline catering would be fantastic, although not essential Proficiency in various cooking methods and techniques, including grilling, roasting, and sautéing. Ability to plate dishes attractively and maintain high standards of presentation. Skills in creating and modifying menus to suit seasonal ingredients and customer preferences. Knowledge of accommodating dietary restrictions and preferences, such as vegetarian, vegan, gluten-free, and allergen-aware cooking. Skills in maintaining inventory levels, ordering supplies, and minimising waste. Ability to work under pressure and manage multiple tasks simultaneously, especially during peak hours. Ability to maintain a clean and organized kitchen environment. Strong interpersonal skills for working collaboratively with other chefs and kitchen staff. Ability to communicate effectively with team members and front-of-house staff. Understanding of how to meet guests expectations and enhance their experience in the lounge. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Are you a dedicated and experienced Waiter or Waitress with a passion for providing exceptional service? We're currently on the lookout for someone like you to join our fantastic Food & Beverage team and help us deliver a truly exceptional afternoon tea experience. As part of our team, you'll be responsible for ensuring that our guests have a memorable and enjoyable experience, providing them with impeccable service and attention to detail. You'll be working in a fast-paced and dynamic environment, surrounded by a team of passionate individuals who are committed to providing the very best in food and drink. To be considered for this exciting opportunity, you should have a minimum of 1/2 years of experience in a similar role, ideally gained in a restaurant or hotel of a similar standard. We're looking for someone who is outgoing, friendly, and customer-focused, with excellent communication skills and a can-do attitude. If you're passionate about food and drink, and love the idea of working in a fast-paced and exciting environment, we'd love to hear from you! Join our team and be a part of something truly special.
At Casa Dino, we pride ourselves on offering authentic Italian dishes crafted from the freshest, locally-sourced ingredients. With a warm, welcoming atmosphere, we are a beloved spot for both locals and visitors to indulge in delicious meals and great wine. Whether it’s a cosy dinner for two or a family gathering, we’re committed to delivering the true spirit of Italy with every dish. What we’re Looking for: - Passion for Service : A genuine love for hospitality and helping guests enjoy their dining experience. - Positive Attitude : A friendly, professional demeanor, with a team-focused approach. - Experience : While previous waiting experience is a bonus, it’s not essential. We’re happy to train the right people who are eager to learn! - Attention to Detail : Knowledge of our menu, understanding of food and drink pairings, and the ability to anticipate guests’ needs. - Hardworking and Reliable : A strong work ethic and the ability to work in a fast-paced, dynamic environment. Your Responsibilities: - Guest Service : Greet and seat guests in a warm and welcoming manner, ensuring they feel comfortable and valued from the moment they arrive. - Menu Knowledge : Guide guests through our menu, offering recommendations and answering questions about ingredients, preparation, and wine pairings. - Order Taking and Delivery : Accurately take and process orders, ensuring food and drink are delivered to the table promptly and following guest requests. - Drink Preparation : Prepare and serve a variety of drinks, including wine, cocktails, and hot beverages (coffee, tea, etc.), ensuring that they meet our high standards of quality and presentation. - Upselling : Proactively suggest additional menu items, including specials and desserts, to enhance the guest experience. - Team Collaboration : Work alongside kitchen staff and fellow servers to ensure smooth service and meet customer needs. - Maintain Cleanliness : Keep the restaurant tidy, including clearing and resetting tables quickly and efficiently, and maintaining the cleanliness of service areas. - Problem-Solving : Address any guest concerns or issues in a calm and professional manner, ensuring a positive outcome for both the customer and the business. - Cash Handling : Process payments accurately, including handling cash and credit card transactions. What We Offer: - Competitive hourly rates + cash tips - Full-time contract with flexibility - Supportive team environment - Staff discounts on food and drink If you’re ready to be part of a vibrant restaurant serving delicious Italian dishes and want to make a real difference in our customers’ experience, we’d love to hear from you!
The Counter Notting Hill is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.
About Us: Alma is a vibrant and cozy coffee shop located in Barnes village. We are passionate about serving high-quality coffee, delicious meals, and creating a welcoming atmosphere for our customers. We take pride in our commitment to excellent customer service and believe in providing an exceptional coffee experience. Job Description: Are you a coffee enthusiast with a friendly and customer-focused attitude? We are currently seeking a Barista/Waitress to join our team and contribute to our coffee shop's success. As a Barista/Waitress, you will be responsible for crafting and serving exquisite coffee beverages, maintaining a clean and organized workspace, and ensuring our customers have a memorable and enjoyable visit. Responsibilities: Prepare and serve a variety of coffee beverages, including espresso, cappuccinos, lattes, and more. Take customer orders and provide attentive, friendly, and efficient service. Operate coffee machines, grinders, and other equipment with precision and care. Maintain a clean and tidy work area, including regular cleaning of equipment and surfaces. Handle and process payments accurately. Engage with customers to ensure their needs are met and provide a welcoming atmosphere. Communicate effectively with the team to ensure smooth operations. Requirements: Previous experience as a barista or waitress is preferred. Passion for coffee and a desire to learn and grow in the industry. Excellent customer service and communication skills. Ability to work in a fast-paced environment and handle multiple tasks. Attention to detail and a commitment to cleanliness and hygiene. Positive and friendly demeanor. Flexibility to work various shifts, including weekends and holidays. Benefits: Competitive hourly wage with the potential for tips. Training and development opportunities to enhance your coffee-making skills. A friendly and supportive team environment. Free lunch/drinks whilst on shift. Opportunities for advancement within the coffee shop. If you're enthusiastic about coffee, enjoy interacting with customers, and want to be part of a passionate team, we would love to hear from you!
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Organise the reservations, and seat guests accordingly Recognise guests reservations notes & communicate to the respective team member Micro manage table return-times Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
Bar Lounge Manager Location: Holiday Inn London Kensington High Street, W8 5SP, London Reporting To: Food & Beverage Manager Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar Lounge Manager to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
Key Responsibilities: Barista Duties: Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, blended coffees, teas, and other drinks. Maintain knowledge of all menu items, recipes, and brewing methods to ensure quality and consistency. Operate coffee machines, grinders, and other equipment safely and efficiently. Food Service: Take customer orders and process payments efficiently and accurately. Prepare and serve food items such as sandwiches, pastries, and salads according to the café's recipes and standards. Ensure food presentation meets the café's quality standards. Customer Interaction: Greet customers warmly, answer questions, and provide recommendations to enhance their experience. Address customer concerns promptly and professionally, ensuring satisfaction. Cleanliness and Maintenance: Maintain a clean and organized work environment, including the coffee bar, seating areas, and restrooms. Follow health, safety, and sanitation guidelines for all products and work areas. Assist with inventory management, including stocking supplies and performing regular checks. Team Collaboration: Work collaboratively with other team members to ensure smooth operation and excellent customer service. Participate in staff meetings and training sessions as required.
We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.
We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. Must be experienced in working in pubs with fast service speed, good knowledge about beers and cellar management To succeed as a bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable.
Il Bistrotto London is seeking a skilled and enthusiastic Head Bartender for its new Cocktail/Tapas bar in Chelsea. The ideal candidate will have a passion for hospitality, a talent for crafting exceptional drinks, and a commitment to delivering outstanding customer service. As a Bartender, you will play a key role in ensuring guests have a memorable experience by serving high-quality beverages in a fast-paced environment. The original Il Bistrotto first opened in 1982 and was acquired by its current owners in 2018. Located between the city of Genoa and the renowned Portofino, it has since become one of the most distinguished cocktail bars on the Ligurian Riviera. For its London opening, the company has partnered with Luca Gargano of Velier S.p.A., a global leader in the rum sector, renowned for bringing distilleries like Demerara, Caroni, and Foursquare to international prominence. In addition to rum, Velier pioneered the natural wine movement with the launch of the Triple A protocol in 2003, promoting authentic and sustainable production. Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organisation of the bar area, ensuring compliance with food safety regulations. - Engage with customers, providing friendly and knowledgeable service while taking drink orders and offering recommendations. - Manage inventory, including ordering supplies, tracking stock levels, and minimising waste. - Handle cash transactions accurately and efficiently, demonstrating basic maths skills for processing payments. - Collaborate with kitchen staff and other team members to ensure smooth operations during busy periods. - Uphold the highest standards of hospitality, ensuring that every guest feels welcomed and valued. Experience - Previous Head bartending experience; a willingness to learn is key. - Familiarity with food safety practices within a restaurant or bar setting is advantageous. - Strong time management skills to handle multiple tasks efficiently in a fast-paced environment. - Excellent communication skills, with the ability to interact positively with guests and team members alike. - A genuine desire to help others and create enjoyable experiences for customers. If you are passionate about the art of bartending and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity!
Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : · To be proactive with contributing to the success of the department · Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. · To ensure all procedures pertaining to revenue capture are up-held at all times · To minimise wastage at all opportunities · To actively promote an energy efficient culture throughout the department · To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. · Positive working relationships are established and maintained with colleagues throughout the Hotel · Customer feedback, both positive and negative are responded to appropriately and efficiently · Information on customer service problems is gathered in order to improve the service offered · A positive personal image is maintained at all times · The needs of the customer are kept in balance with the needs of the organisation · All guests are received and offered assistance in a positive manner at all times · To answer all telephone calls in a polite and professional manner · Table bookings are handled according to departmental procedures · Back and front of house service areas and equipment are prepared, maintained and cleared · Bars, dining rooms and function rooms are prepared, maintained and cleared · Assistance is given in the maintenance of food displays · Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures · Cleaning is undertaken within the food and beverage areas as required · Dining areas are prepared according to the requirements of business · Food is served promptly, accurately and according to the standards of the department · Drink orders are taken and served following departmental procedures · Wine orders are prepared, taken and served accordingly · Customer satisfaction is monitored throughout the meal and any remedial actions taken as required · All customer feedback, positive and negative is reported to the Team Manager or Supervisor · Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures · To adhere to all Health and Safety Requirements as required by Hotel · To adhere to the Food Hygiene Regulations and Licensing Laws · To adhere to the requirements of the Data Protection Act at all times
Looking for a waiter/ss to join restaurant Osteria Fiorentina at Chelsea, As a waiter, you'll be responsible for greeting customers, taking orders, serving food and drinks, ensuring customer satisfaction, handling payments, and maintaining a clean and tidy dining area. Main duties - Greeting and Seating: Greet customers warmly and direct them to their tables. - Order Taking: Take accurate food and beverage orders, ensuring all special requests are noted. - Answering Questions: Be knowledgeable about the menu and able to answer customer questions about dishes and drinks. - Serving Food and Drinks: Serve food and drinks promptly and efficiently, ensuring the correct orders are delivered to the right tables. - Checking on Customers: Regularly check on customers to ensure they are satisfied with their meals and drinks. - Handling Payments: Process payments accurately and efficiently, whether cash or card. Full time position up to 42 hours a week, start immediately. Up to £14 per hour based on experiences. You must have experiences in the same position or similar. Please contact me if you are interested. If you speak Italian is a plus.
Join our team as a Barista/Bartender ☕🍸 Job Type: Full-Time | High Energy | Fluent in Coffee & Cocktails Key Responsibilities: Create espresso-based drinks with precision, from classic cappuccinos to velvety smooth lattes - Mix and serve a variety of cocktails from world known to in house created cocktails - Pour and serve a curated selection of Italian wines, offering pairing suggestions that elevate our guests’ dining experience. - Engage with guests at the bar, making everyone feel welcome, whether they’re here for a quick espresso or a leisurely night of cocktails. - Develop and refine drink recipes, experimenting with flavors to create new signature beverages that keep our regulars coming back for more. - Set the mood with your friendly banter, expert service, and by keeping the bar area clean, organized, and inviting. - Work closely with the kitchen and waitstaff to ensure that drinks are served promptly and perfectly, enhancing the overall dining experience. - Handle the fast pace of morning coffee rushes and lively evening crowds with a smile, ensuring that every drink is as perfect as the last. What We’re Looking For: - Previous experience as a barista, bartender, or both! If you’ve got skills in one area but a passion to learn the other, we’re excited to train — -You know your espresso from your macchiato and your Campari from your Vermouth—or you’re eager to learn! - Outgoing, energetic, and great with people—you know how to create a welcoming atmosphere that keeps guests lingering at the bar. - Whether it’s the perfect foam on a cappuccino or the exact amount of bitters in a cocktail, you never compromise on quality. - You’re equally comfortable making a quiet morning espresso as you are mixing drinks during a bustling dinner service.— -You love experimenting with flavors and can whip up new drink ideas that wow our guests. Perks: - Free coffee during your shift (because who doesn’t need a little extra caffeine?) and a chance to taste-test new cocktail creations. - Bring your ideas to the table—we love trying new things, and your drink could be our next signature! - Join a lively, close-knit team where every shift feels like a celebration. - Enjoy a competitive salary and the chance to earn great tips from happy customers.
BARBACK - THE HOUND - JKS PUBS NEW PROJECTS Salary - Up to £12.50ph Schedule - Part-Time Experience - Previous experience within a quality Bar or Pub JKS are seeking a Bartender to join their new opening, The Hound, in Chiswick. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Barback looking for a new role in an award winning, critically acclaimed group. JKS Pubs Group The Cadogan Arms Voted in the UK's Top 50 Gastro Pubs The Cadogan Arms is a much-loved Chelsea institution, restored to its former glory with a renovation that pays homage to the public house’s two centuries spent serving the local community. Comprising a bustling ground floor bar, an opulent dining room, and downstairs space ‘The Rose Room’. The location is headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu at The Cadogan Arms focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list which includes a bespoke British Pilsner from Cornwall’s Harbour Brewing, specially commissioned for The Cadogan Arms. The George The George is an 18th-century, Grade II listed public house on Great Portland Street, Fitzrovia. Spanning two floors, gilded Victorian mirrors, enamel paintings, and oak panelling remain unchanged, thanks to careful stewardship over the centuries. Large regency windows overlook the hustle and bustle of Great Portland Street, with original architectural details throughout and several private and semi-private spaces available for private hire. Befitting of a modern London public house, the all-day dining menu features snacks and starters, ideal for sharing and best enjoyed with a pint, heartier dishes, including chops and steaks from the charcoal grill, sandwiches, and pub classics, and indulgent desserts such as the Sticky Toffee Pudding and Hot Chocolate Fudge Sundae Banana Split. On the bar, house signatures include Guinness, Irish Whiskey and Irish Coffees, served alongside cask ales, craft beers, seasonal cocktails, and an extensive wine list The Position As Barback you'll have a good background in high volume restaurants and bars, and thrive in a fast-paced environment. There are great opportunities for growth and career development for the successful Barback. The Successful Barback will have: Eagerness to roll your sleeves up and get stuck in; Passion for beverage, food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
**Job Title: cocktail bar staff ** Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: - Warmly greet guests upon arrival and ensure they feel welcome. - Manage reservations and coordinate seating arrangements efficiently. - Present menus and provide initial information about our offerings. - Maintain a pristine and organized reception and seating area. - Collaborate closely with the bar/lounge team to ensure seamless service. - Address guest inquiries and resolve any issues with professionalism. - Uphold the bar/lounge’s high standards of service and presentation. Requirements: - Must be over 21 years of age. - Impeccable presentation and grooming standards. - Previous experience in a high-end hospitality environment is preferred. - Outstanding interpersonal and communication skills. - Strong organizational abilities and attention to detail. - Ability to work flexible hours, including evenings and weekends. - Familiarity with reservation systems is an advantage. Benefits: - Competitive salary and gratuities. - Opportunities for career advancement and professional development. - Work in a vibrant, upscale environment. - Employee discounts on food and beverages. - Prime Chiswick location with excellent transport links. - COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 8th September 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
SENIOR BARTENDER - THE HOUND - JKS PUBS - Up to £14.50ph Schedule - Full Time/ Part Time Experience - Previous experience within a quality Bar or Pub JKS are seeking a Senior Bartender to join our new opening, The Hound, in Chiswick. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Bartender looking for a new role in an award winning, critically acclaimed group. JKS Pubs Group The Cadogan Arms Voted in the UK's Top 50 Gastro Pubs The Cadogan Arms is a much-loved Chelsea institution, restored to its former glory with a renovation that pays homage to the public house’s two centuries spent serving the local community. Comprising a bustling ground floor bar, an opulent dining room, and downstairs space ‘The Rose Room’. The location is headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu at The Cadogan Arms focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list which includes a bespoke British Pilsner from Cornwall’s Harbour Brewing, specially commissioned for The Cadogan Arms. The George The George is an 18th-century, Grade II listed public house on Great Portland Street, Fitzrovia. Spanning two floors, gilded Victorian mirrors, enamel paintings, and oak panelling remain unchanged, thanks to careful stewardship over the centuries. Large regency windows overlook the hustle and bustle of Great Portland Street, with original architectural details throughout and several private and semi-private spaces available for private hire. Befitting of a modern London public house, the all-day dining menu features snacks and starters, ideal for sharing and best enjoyed with a pint, heartier dishes, including chops and steaks from the charcoal grill, sandwiches, and pub classics, and indulgent desserts such as the Sticky Toffee Pudding and Hot Chocolate Fudge Sundae Banana Split. On the bar, house signatures include Guinness, Irish Whiskey and Irish Coffees, served alongside cask ales, craft beers, seasonal cocktails, and an extensive wine list The Position The right Bartender will be passionate and knowledgeable about beers, whisky and cocktails, and have a good background in high volume restaurants and bars, whilst delivering exceptional guest experiences with personality and flair. The Successful Bartender will have: Prior experience as a Bartender within a fast paced-quality restaurant or bar; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for beverage, food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
Opening start of JULY Full time work is available! Duties Prepare and serve a variety of hot and cold beverages, including coffee, tea, and breads. Maintain cleanliness and organisation of the workspace, including equipment and utensils. Provide excellent customer service by taking orders, answering queries, and offering recommendations. Manage time efficiently during busy periods to ensure timely service. Handle cash transactions accurately using basic maths skills. Collaborate with team members to ensure smooth operations throughout the shift. Requirements Previous experience in a café or similar environment is preferred but not essential. Strong time management skills to handle multiple tasks effectively. Knowledge of food preparation techniques and food safety regulations. Basic maths skills for handling transactions and managing orders. A friendly and approachable demeanour with a passion for customer service. Ability to work flexible hours, including weekends and holidays as required.
**Job Title: Bar manager Location: NEW High-End Bar/Lounge, Chiswick, London **Job Type: part time ** About Us: Exciting new bar and lounge! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: - Warmly greet guests upon arrival and ensure they feel welcome. - Manage reservations and coordinate seating arrangements efficiently. - Present menus and provide initial information about our offerings. - Maintain a pristine and organized reception and seating area. - Collaborate closely with the bar/lounge team to ensure seamless service. - Address guest inquiries and resolve any issues with professionalism. - Uphold the bar/lounge’s high standards of service and presentation. Requirements: - Must be over 25 years of age. - Impeccable presentation and grooming standards. - Previous experience in a high-end hospitality environment is preferred. - Outstanding interpersonal and communication skills. - Strong organizational abilities and attention to detail. - Ability to work flexible hours, including evenings and weekends. - Familiarity with reservation systems is an advantage. Benefits: - Competitive salary and gratuities. - Opportunities for career advancement and professional development. - Work in a vibrant, upscale environment. - Employee discounts on food and beverages. - Prime Chiswick location with excellent transport links. - COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. The bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties.
We are seeking for a friendly and an efficient FULL TIME/ PART TIME Waiter/ Waitress to join our team . The an ideal candidate will have a strong skills in a hospitality service and a commitment to providing an exceptional guest services. As a Waiter/s, you will play a crucial role in ensuring that our quests have a memorable dining experience.. - Take accurate food and drink orders, ensuring all details are noted for kitchen staff. - Follow specific steps of service - Maintain high food safety/hygiene and allergen standards - Provide knowledgeable recommendations to guests, including upselling menu items to enhance their dining experience. - Serve food and beverages promptly while maintaining a relevant speed and standards of presentation. - Maintain cleanliness and organisation of the dining area, including resetting tables for new guests. - Handle guest inquiries and complaints with professionalism, ensuring satisfaction at all times. Requirements - 2 years of previous experience in a casual high street dining restaurant is preferred. - Understanding of food safety standards and regulations is required. - Good guest service skills with a friendly and approachable demeanour. - Ability to work efficiently in a fast-paced environment while maintaining attention to detail. - Good communication skills to interact effectively with guests and team members.