Duty manager jobs in RichmondCreate job alerts

We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times. Responsabilities: • Make sure that the bar is set up and dressed properly prior to service, • Maintain a clean and orderly the area, in extreme cases remove slovenly patrons from the premises, • Maintain and present complete and accurate section meal tickets to the kitchen staff, • Be responsible for helping wait staff and bussers with clearing and resetting of tables after service, • Ensure that food and drinks orders have been recorded correctly, • Ensure that all customers have been greeted, • Ensure compliance with food safety regulations and best practices, • Train new employees, • Monitor inventory levels and assist in ordering supplies if needed, • Provide constructive feedback to team members, • Opening and closing duties. Join us as we strive for excellence in our operations while fostering a positive work environment for our team!

Now Hiring: Café Manager — Black Rabbit Café We’re looking for a new Manager to join our team at Black Rabbit Café — a small but mighty café, loved by locals and known as one of the best in the area. We take pride in our amazing coffee, our warm, family-like atmosphere, and our loyal regulars who make every day special. To keep things running smoothly, we’re looking for a true leader — not a boss — someone who’s organized, fun, proactive, and ready to keep everything flowing before problems even arise. Responsibilities include: Perform all general staff duties when needed. Oversee day-to-day operations across all areas of the café. Delegate tasks, support staff, and ensure standards and procedures are always met. Open and close the shop, maintaining cleanliness, food hygiene, and safety standards daily. Ensure timely service and an excellent customer experience. Cover shifts when required. Create and manage staff rotas. Review operations for efficiency and implement improvements. Provide warm, attentive, and consistent customer service. Handle customer complaints with confidence and care. Monitor and respond to customer feedback. Conduct regular staff training and ongoing development. Communicate and coordinate HR and operational needs. Recruit and onboard new staff. Review performance and ensure motivation and satisfaction among employees. Maintain all equipment and facilities in good working condition. Manage cost control and stock levels. Ensure all financial and performance targets are met. Ensure compliance with all safety and legal regulations. 🌟 What We Offer A friendly, family-style work environment where everyone supports each other. Competitive salary: £31,000 + service charge. Free lunch every day. Paid 30-minute lunch break. 2 days off a week The chance to be part of a café that people truly love — and help it grow even more. If you’re a natural leader who believes in teamwork, positivity, and great coffee, we’d love to meet you. Join the Black Rabbit Café family — where small means special.

A manager is needed for a takeaway business based in North West London. Duties include getting orders out in time, managing stock levels, customer relations, ensuring food quality and consistency.

FULL-TIME HOST / HOSTESS (WITH WAITING & BAR-RUNNER DUTIES) Ambrosia – Richmond, London Full-Time | Up to 48 hours per week | Up to £12.21 per hour (experience-dependent) + TRONC About Ambrosia Ambrosia is a mythology-inspired cocktail lounge where premium drinks, immersive storytelling, and elevated hospitality come together. We serve divine signature cocktails, premium spirits, and artisanal cold platters — all within a beautifully atmospheric, ancient-themed setting. We are now recruiting a full-time Host/Hostess to join our core team. About the Role As Ambrosia’s Host/Hostess, you’ll be the first warm welcome for our guests and a key part of the guest journey. You’ll handle hosting duties, general waiting service, and act as a bar runner during busy hours to support bar efficiency and floor flow. This is a lively, guest-facing role ideal for someone who enjoys premium hospitality and thrives in evening and weekend service environments. Key Responsibilities • Welcome guests and manage reservations, walk-ins, and seating rotation, • Escort guests to their tables and maintain smooth service flow, • Take and serve orders for drinks and food with confidence, • Act as a bar runner during peak times:, • Run drinks to tables, • Restock glassware, garnishes, ice & bar essentials, • Assist bartenders with organisation and cleanliness, • Keep service stations fully stocked and tidy, • Clear, reset, and prepare tables throughout the shift, • Assist with close-down duties at the end of the night, • Deliver a premium experience in line with Ambrosia’s mythological brand, • Maintain venue presentation, hygiene, and safety standards About You • Hospitality, hosting, or waiting experience preferred, • Confident, friendly, and able to work in a high-energy environment, • Willing to act as a bar runner and support the bartenders when needed, • Strong communication and guest-service skills, • Reliable, punctual, and committed to high standards, • Must be fully available for evening shifts and weekend work, • Enjoys working in a creative cocktail-bar environment Details • Hours: Full-time, up to 48 hours per week, • Shifts: Evenings and weekends required, • Pay: Up to £12.21 per hour (experience-dependent) + TRONC, • Holiday: 28 days per year, • Contract: Full-time, permanent, • Start Date: Immediate, • Location: Richmond, London ✨ Join Ambrosia and help deliver a truly divine guest experience.

Based in Chiswick W4 > Hours - 20-35hrs per week - Weekdays & Weekends Salary - Starting at £12.21 plus tronc Daily & service charge.Responsibilities: Demonstrate personality and warmth towards customers and colleagues and be an ambassador of Le Vacherin Keep an eye on tables and alert waiting staff if customers require assistance Arrange tables for large parties and prepare the restaurant floor Assisting in preparation for service Collaborate with waiting staff to ensure that tables are cleared, cleaned, and ready for the next party Assist in washing dishes if the kitchen staff fall behind during the busier times of the day Communicating any issues with the managers or supervisors. Demonstrating a positive approach to own role and teamwork and acting as a role model to new members of the team Personal Attributes & Skills Required: Confident in a busy, high-end environment Good communication skills / Attention to detail Enthusiasm to develop your skills and knowledge plus those around you Adaptability to change and willingness to embrace new ideas and processes Positive and approachable manner / Team player qualities Desire to advance their career with us at Le Vacherin and further develop within the team Career Development: Food Safety / First Aid / Health & Safety in the Workplace – Once the probationary period has passed, we will ensure that the employee has all the relevant training/study materials to complete all courses. Language & Personal Development Courses - We offer lessons and study materials in both English & French and a variety of Personal Development courses available to all staff members with all costs covered by the Company. Staff Perks Daily Meals On Duty 50% Employee Discount off Food Items for Family and friends

🍽️ Agency Chef – for Hospitals 📍 Location: Westminster 🕒 Shift Pattern: 7am-7pm 💷 Pay: £15.00+holiday pay 📜 Requirements: Enhanced DBS (essential) Key Responsibilities: • Prepare and cook meals to private residents, • Work independently to manage kitchen duties during shifts, • Maintain high standards of hygiene, food safety, and kitchen compliance, • Previous experience in a healthcare or high-volume catering environment ✅ Ability to work alone and take initiative ✅ Enhanced DBS (must be current or willing to apply) ✅ Strong understanding of food hygiene and safety regulations

We currently have an excellent opportunity for an experienced and passionate Reception Manager to join our friendly and fantastic team at The Collingham Serviced Apartments. Located near South Kensington we are a 26-apartment privately owned Aparthotel that strives to provide a personal touch to every guest. As Reception Manager you will be at the heart of our Front of House operations and should bring flair and passion for delivering exceptional service. You will be someone with a helpful can-do attitude who leads from the front to ensure the operational teams deliver best in class service and memorable experiences for our guests. Responsibilities: • Oversee the daily operations to ensure excellent customer service, • Ensure strong working relationships with colleagues and guests, • Ensure immediate resolution of any situations that may arise, • Maintain communication with the guests, respond to comments and complaints, • Assist reservations, • Provide the team with ongoing coaching, training, and development including appraisals, • Ensure compliance with all policies, standards, and procedures, • Anticipate guests’ needs, exceed expectations and respond promptly, and acknowledge all guests, • Assist other departments during their peak times to ensure service levels are never compromised, • Assist the Apart-hotel Manager with any and all operational requirements including statutory requirements, • Previous experience as a senior Duty Manager, Assistant Reception Manager or Reception Manager, • Hands-on approach assisting other departments as and when required, • Excellent customer service and communication skills, • Strong leadership and motivational skills, • Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment, • Attention to detail, • A consistently positive attitude, self-motivated and enthusiastic, • Excellent personal presentation and grooming standards, • Competitive salary plus incentives, • Complimentary meal on shift, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire, • Ongoing training and development

Restaurant Manager, runs the day-to-day operations of a dining establishment. Their duties include managing the staff and operations, providing excellent customer service, ensuring staff are safe and that all food safety procedures are followed according to regulations. Having a keen attention to detail and being able to prioritise tasks are some of the key qualities required for a Restaurant Manager.

Duties and Responsibilities: • Work in tandoor (clay oven) which includes food preparation in tandoori style with special marination., • Plan and review the menu with the chef and manager., • Order food supply as required and assist the curry chef in the preparation., • Prepare and marinate vegetables for cooking in the tandoor., • Prepare Dough and bake Indian roti, phulka, varieties of naan, parathas, tikka, kulcha and many more special foods using tandoor skills., • Monitor and adjust the temperature of the tandoor oven to ensure proper cooking., • Supervise and instruct kitchen staff., • Plan and supervise kitchen work such as cleaning the equipment and utensils., • Ensure food safety and sanitation standards are maintained at all times., • Collaborate with kitchen staff to coordinate the timing of dishes cooked in the tandoor with other menu items., • Maintain inventory of tandoor ingredients and notify management when supplies are running low., • Clean and maintain the tandoor oven and surrounding work area. Skills/Qualifications/Experience: • Strong understanding of food safety regulations, • Demonstrated expertise in operating and maintaining a clay tandoor oven, including managing optimal heat levels for consistent cooking., • Proficient in preparing a range of tandoori dishes, including naan, roti, parathas, kulchas, kebabs, tikka, paneer, and other regional specialities., • Practical knowledge of Indian marination techniques, spice blends, and traditional flavour balancing., • Competence in record-keeping and temperature monitoring in compliance with health inspection requirements., • Relevant Bachelor or Master degree., • Minimum 2–3 years of experience as a Tandoori Chef in a reputable Indian restaurant., • Strong interpersonal skills and ability to work, • Commitment to maintaining high standards of quality, hygiene, and consistency at all times.

Restaurant Manager, runs the day-to-day operations of a dining establishment. Their duties include managing the staff and operations, providing excellent customer service, ensuring staff are safe and that all food safety procedures are followed according to regulations. Having a keen attention to detail and being able to prioritise tasks are some of the key qualities required for a Restaurant Manager.

Part time 20-30 hours per week Duties Prepare and serve a variety of hot and cold beverages, including coffee, tea, and breads. Maintain cleanliness and organisation of the workspace, including equipment and utensils. Provide excellent customer service by taking orders, answering queries, and offering recommendations. Manage time efficiently during busy periods to ensure timely service. Handle cash transactions accurately using basic maths skills. Collaborate with team members to ensure smooth operations throughout the shift. Requirements Previous experience in a café or similar environment is preferred but not essential. Strong time management skills to handle multiple tasks effectively. Knowledge of food preparation techniques and food safety regulations. Basic maths skills for handling transactions and managing orders. A friendly and approachable demeanour with a passion for customer service. Ability to work flexible hours, including weekends and holidays as required.

Cunningham Cleaning Group is a trusted provider of professional cleaning services across residential and commercial properties. We pride ourselves on delivering high-quality cleaning solutions with attention to detail, reliability, and customer satisfaction at the heart of everything we do. Position Overview We are seeking a motivated, reliable, and detail-oriented Cleaner to join our growing team. The successful candidate will be responsible for maintaining the cleanliness and presentation of residential homes and office spaces, ensuring a hygienic and welcoming environment for our clients. Key Responsibilities Residential Cleaning Tasks: • Perform general cleaning duties including dusting, vacuuming, mopping, and sweeping floors., • Clean kitchens including wiping down benches, appliances, and cupboard exteriors., • Clean windows, mirrors, and glass surfaces., • Report any maintenance or safety issues observed during cleaning., • Office & Commercial Cleaning Tasks:, • Clean and sanitise desks, meeting rooms, and communal areas., • Vacuum carpets, mop hard floors, and dust furniture and fixtures., • Sanitise high-touch surfaces such as door handles, phones, and light switches., • Ensure all areas are tidy, presentable, and meet company quality standards., • Skills & Requirements, • Previous cleaning experience (residential or commercial) preferred but not essential., • Strong attention to detail and pride in delivering high-quality work., • Ability to work independently and as part of a team., • Reliable, punctual, and professional at all times., • Good communication and time management skills., • Must be physically capable of performing cleaning duties (lifting, bending, standing for extended periods)., • Valid driver’s license and reliable transport preferred., • Police clearance or background check may be required., • What We Offer, • Competitive hourly pay rates., • Flexible working hours and shift options., • Supportive and friendly team environment., • Opportunities for growth and advancement within the company. If interested please send your CV to Donell@cunninghamcleaninggroup and ensure you have contact details on your CV.

About the job MEETING & EVENTS MANAGER We need an exceptional and passionate Meeting & Events Manager to join our team in London. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Meeting & Events Manager for Generator. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT GENERATOR LONDON Generator London is a short stroll from Covent Garden, Regents Park and the British Museum. When crafting this hostel we redesigned this old police station to reflect the city’s street life. Local reclaimed timber, exposed brickwork and hot-rolled black steel give the hostel an industrial feel. Bold graphics, vibrant patterns and famous British cultural icons combine to capture London's cosmopolitan vibe. Make sure you catch the classic red bus that’s parked next to our bar’s dance floor every night. Don’t be late, London’s calling. NUTS AND BOLTS OF THE JOB -To play a senior role within the hotel commercial team to develop and drive revenue strategies across all revenue streams, optimising all available space through all distribution channels -Management of the Shuffleboard bookings, Meetings & Events operation, ensuring delivery of exceptional guest service -Work with GM/HQ to evolve and expand the events offering to both internal and external guests ensuring all efforts are on-brand and revenue driving -Be responsible for leading, developing and implementing a regular programme of creative, revenue-driving events and initiatives within the hostel -Plan events from start to finish according to requirements, target audience and objectives -Ensure all costs are controlled without compromising standards and service delivery -Take ownership of the events and initiatives to ensure that we create a truly unique Generator experience -Identify and work with local and international brands on event-led local marketing campaigns -Drive the private hire proposition and look to monetise social spaces within the property -Make sure that insurance, legal, health and safety obligations are followed -Produce post-event evaluation to inform future events Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA -Have the ability to generate reports, write briefs and carry out various admin tasks -Be a team player with strong leadership skills -Customer-service orientation -Excellent organisational skills -Stay calm when the pressure hits YOUR ROCK STAR EXPERIENCE -Proven experience as Meeting & Events Manager -Previous project management experience OUR EMPLOYEE BENEFITS • Birthday holiday in addition to your yearly holiday allocation, • Employee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals made, • Company contribution towards gym membership fees for all eligible employees, • Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback, • Employer funded life assurance at two times base salary to cover death in service lump sum payments, • Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity, • 2 free nights’ accommodation across any hostels (subject to availability), • Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted), • Social events and celebrations calendar, • Various employee recognition schemes, • Online learning tools SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience Discussed at venue Department: Event Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire.

Looking for a Se for Chef de Partie for our restaurant Osteria Fiorentina at Chelsea, SW10 0AJ. A senior chef de partie your duties includes managing a specific kitchen section, supervising junior staff, and ensuring consistent food quality and presentation. Key duties involve preparing and cooking dishes, controlling inventory and waste, assisting with menu development, and upholding strict hygiene and safety standards. Responsibilities • Oversee daily kitchen operations and ensure smooth workflow., • Plan and design menus, considering seasonal availability of ingredients., • Ensure high standards of food hygiene and kitchen cleanliness., • Train, supervise, and inspire kitchen staff., • Monitor stock levels and place orders for ingredients and supplies., • Collaborate with management to improve kitchen efficiency., • Maintain consistency and quality in the preparation and presentation of dishes. Full time position, start immediately Up to £16 per hour based on experiences. You must have experiences with italian Cuisine within a year .

Home Care Worker – Cooking & Housekeeping Support Location: Southall (UB1) Pay Rate: £13.00 - £14.50 per hour (depending on experience) Hours: Monday to Friday, 17.5 hours per week (Weekends off) • Morning visit: 11:30am - 1:00pm (2 hours) This is a non-personal care role as gentleman is able to manage his personal care duties. The focus is on preparing fresh vegetarian meals and maintaining a tidy, comfortable home ensuring their safety and reporting any concerns. The client is able to express his wants and needs and he has a very supportive family living nearby who visit regularly. Main Duties: • Preparing fresh home-cooked Hindu vegetarian meals such as chapatis, aloo dishes, lady’s fingers, vegetable curries, Indian tea, and English breakfast sometimes., • General housekeeping, including cleaning dishes, tidying the kitchen and bedroom, wiping surfaces, laundry, and keeping the home safe and pleasant., • Ensuring the home remains clean, organised, and welcoming., • Must have the right to work in the UK., • Female applicants only (for cultural preference)., • Experience in Indian vegetarian/Hindu cooking to a high standard., • 2 professional references from previous employers., • DBS on the update service (preferred but not necessary), • Consistent weekday hours with weekends off., • Supportive family and management team., • A warm, respectful environment where your cooking skills are truly valued.

We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care

Job Overview We are seeking a skilled Data Engineer to join our dynamic team. The ideal candidate will be responsible for designing, constructing, and maintaining scalable data pipelines and architectures. You will work closely with data scientists and analysts to ensure the efficient flow of data across various platforms and systems, enabling insightful analysis and decision-making. We are looking for a Data Engineer to join our growing Data and Analytics team. This is ideal for someone with a solid foundation in data engineering who wants to develop deeper skills in Azure Databricks and Microsoft Fabric. You will play a key role in developing and maintaining modern data pipelines, shaping the meta data driver architecture, and building high-quality data models that power reporting and advanced analytics across the business. Duties • Develop and maintain robust data pipelines using technologies such as AWS, Hadoop, and Spark., • Design and implement database solutions for both structured and unstructured data using Oracle and Microsoft SQL Server., • Collaborate with cross-functional teams to understand data requirements and translate them into technical specifications., • Perform data modelling and database design to optimise performance and scalability., • Conduct data analysis to identify trends, patterns, and anomalies in large datasets., • Utilise programming languages such as Python and Java for data manipulation and transformation tasks., • Implement ETL processes using tools like Informatica to ensure seamless data integration., • Write efficient SQL queries for data retrieval, reporting, and analysis., • Create documentation for data processes, workflows, and system architecture., • Employ shell scripting (Bash) for automation of routine tasks., • Build and maintain scalable data pipelines in Azure Databricks and Microsoft Fabric using PySpark and Python, • Support the meta driven architecture (raw, enriched, curated layers) to ensure a clean separation of raw, refined, and curated data, • Design and implement dimensional models such as star schemas and slowly changing dimensions, • Work closely with analysts, governance, and engineering teams to translate business requirements into data solutions, • Apply data governance and lineage principles to ensure documentation, traceability, and quality, • Proven experience in a Data Engineering role or similar position., • Strong knowledge of big data technologies including Hadoop, Apache Hive, and Spark., • Proficiency in programming languages such as Python, Java, VBA, and shell scripting (Bash)., • Experience with database design principles and management of relational databases (Oracle, Microsoft SQL Server)., • Familiarity with data warehousing concepts and best practices., • Excellent analytical skills with the ability to interpret complex datasets effectively., • Strong problem-solving abilities coupled with attention to detail., • Ability to work collaboratively in a team environment while also being self-motivated. If you are passionate about working with data and have the skills required to thrive in this role, we encourage you to apply. Join us in driving our data initiatives forward!, • Familiarity with Agile delivery principles, • Interest in gaining the Microsoft Fabric Data Engineer certification (supported by the business), • Strong SQL and Python skills with hands-on experience in PySpark, • Exposure to Azure Databricks, Microsoft Fabric, or similar cloud data platforms, • Understanding of Delta Lake, Git, and CI/CD workflows, • Experience with relational data modelling and dimensional modelling, • Awareness of data governance tools such as Purview or Unity Catalog, • Excellent analytical and problem-solving ability with strong attention to detail

Job Title: Receptionist Employer: The Lavery Location: South Kensington Reports to: Reception Supervisor Hours of Work: full time or part time options available minimum 20 hours. Start Date: Immediate start preferable Salary: £14 per hour plus tronc Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant, private dining and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and confident working in a fast-paced environment. What you will be doing: Telephone & Restaurant Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Ensure restaurant shared email inboxes are managed. Be the first point of contact for customer feedback and escalate complaints to management when necessary. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. General Support Tasks and Operational Support: Assist with printing and preparing menus, place cards, or signage. Ensure the teapoint areas are kept stocked up and ensure stock areas are kept tidy. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels with attention to detail. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments when required. Ensure front desk areas and back office areas are kept organised and tidy. Liaise and update security teams with any changes or updates, keep communication with security teams during shift. Work alongside the building and cleaning teams to log and follow up on any maintenance or cleaning issues.

Catering and Events Driver Overview We are seeking a dedicated and skilled Catering and Events Driver to join our team. The ideal candidate will be responsible for providing high-quality driving and catering services for various events, ensuring that all food and beverage needs are met with professionalism and attention to detail. This role requires strong communication skills and the ability to work effectively in a fast-paced environment. Duties Operate van in a safe and responsible manner, adhering to all traffic regulations and company policies. Conduct pre-trip inspections of vehicles to ensure they are in good working order. Load and unload goods, ensuring proper handling and securing of items during transit. Communicate effectively with warehouse staff to coordinate deliveries and pickups. Maintain accurate records of deliveries, including mileage, fuel usage, and any incidents that occur during transport. Ensure compliance with all health and safety regulations while on the road and at loading/unloading sites. Provide excellent customer service during deliveries, representing the company professionally at all times. Support the catering team to prepare and present a variety of dishes according to client specifications and dietary requirements. Coordinate with event planners to understand catering needs and ensure timely delivery of services. Manage food inventory, including ordering supplies and maintaining stock levels. Operate delivery vehicles, including flatbed and van drivers, ensuring safe transport of food items to event locations. Maintain cleanliness and organisation of the kitchen and storage areas, adhering to health and safety regulations. Communicate effectively with clients, staff, and suppliers to ensure seamless service delivery. Assist in setting up and breaking down catering stations at events, providing excellent customer service throughout the process. Experience Previous experience in catering or a related field is preferred. Mechanical knowledge is advantageous for operating kitchen equipment efficiently. Experience as a delivery driver or in warehouse operations would be beneficial. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, are essential for interacting with stakeholders and team members effectively. Valid commercial driving licence with appropriate endorsements for the type of vehicle being operated. Proven experience as a driver or in a similar role, particularly with flatbed or delivery driving. Strong mechanical knowledge to perform basic maintenance on vehicles as needed. Experience working in a warehouse environment is advantageous. A commitment to safety and attention to detail when handling goods during transport. Flexibility to work varied hours as required by the logistics operation. If you are passionate about driving, logistics, food service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Caterer.

option to apply for supervisor roles. Waitress/ Waiter responsibility. Greeting and serving customer, providing detailed informations on menus, multi-tasking various front of the house duties. Ultimately, is to provide our Guests an excellent overall dining experience. at Pierino we take extra care of our employees. We are looking for someone who has a can do attitude and can work in a diverse team. Experience required. Be part of a friendly and collaborative team and boost your skill set in a successful London restaurant. Full time//Part time - opportunity to progress to higher positions experience working in a fast pace environment preferably speaking another language is preferred the role can be a hybrid barista and waiter position

Job Title: Warehouse Operative Location: TW4 6HB (Hounslow area) Start Date: Immediate Start Available Job Type: Full-Time, Temporary & Temp-to-Perm Positions Available About the Role: We are seeking a dedicated and efficient Warehouse Worker to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our warehouse by handling various tasks related to materials management, including stocking, picking and packing, and shipping and receiving. This position requires physical stamina and a keen attention to detail to maintain an organised and safe working environment. Key Responsibilities: • Picking, packing, and preparing orders, • Loading and unloading goods, • Stock checks and general warehouse duties, • Following health and safety procedures at all times Requirements: • Previous warehouse or similar experience is essential, • Ability to work in a fast-paced environment, • Reliable, punctual, and able to work as part of a team, • Flexible and available to start immediately Shift & Pay: • Various shifts available (days/nights/weekends), • Competitive hourly rates (details provided upon application) Benefits: • Weekly pay, • Ongoing work with potential for long-term opportunities, • Supportive team environment How to Apply: If you are interested and available to start immediately, please apply now with your CV.

A successful Kitchen Porter candidate will have various prerequisite skills and qualifications to perform their duties effectively, these include: Ability to communicate with the Kitchen Managers, Cooks and customers Thorough attention to detail, excellent time management and critical thinking skills In-depth knowledge of kitchen safety and health regulations Excellent stamina To work long hours Excellent stress management skills Flexibility to work evenings, weekends, and holidays as needed. Ability to work under pressure Teamwork skills to collaborate with colleagues Ability to follow all instructions given

Number of covers: approx. 600 daily Type of contract: permanent full-time, working 45 hours a week About us: Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Who you are: · A passionate approachable individual · Someone who can organise themselves and their team on a busy demanding shift · An inspiring individual who raises the bar in delivering beautiful food to our guests · You will have a genuine desire to work with delicious, fresh produce and independent suppliers · Previous experience in an all-day dining restaurant, preferred · Hungry to step up to the next level A little about the role: · You will be managing the day to day running of the kitchen · Leading training for the whole restaurant in season menu changes · With support from the Head Chef and Group Head Chef, complete daily office duties such as ordering and managing the rota · You will be responsible for leading and motivating our kitchen team Some of our great benefits: · A real work-life balance - the role allows flexibility in hours · Working in people-focused teams who share their passion for fresh everyday food · After two years of employment, an additional day of holiday per year of service. · Access to hundreds of perks and discounts via Hospitality Rewards memberships, along with wellbeing support & GP access. · All meals are included while you’re at work; which are fresh and wholesome. · A generous 50% staff discount at all four Granger & Co. restaurants. · Access to our training calendar – offering both support and guidance. · Cycle to work scheme. · Enhanced Maternity Pay (subject to eligibility). Our diversity and inclusion ethos: We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.

Cleaning & Hygiene • Wash dishes, pots, pans, utensils, and kitchen tools., • Keep work surfaces, counters, and floors clean at all times., • Empty bins and handle waste safely and regularly., • Clean down equipment (grills, fryers, ovens, fridges) after service., • Ensure hygiene standards (food-safe sanitising, cross-contamination control). Food Preparation Support • Wash, peel, and chop vegetables (e.g., parsley for tabbouleh, onions, tomatoes, garlic)., • Portion and pack takeaway condiments (garlic sauce, tahini, pickles, etc.)., • Assist with basic prep for meats (marinating shawarma or kebabs under chef supervision), • Measure and prepare ingredients for mezze (hummus, baba ghanoush, lentils, etc.)., • Refill stock in fridges/freezers for quick access during service. Service Support • Pack food into takeaway containers neatly and consistently., • Check orders before handing to front staff/delivery to ensure accuracy., • Refill and organise packaging materials (boxes, wraps, cutlery, napkins), • Help chefs during busy periods (fetching ingredients, passing items, simple plating). Stock & Organisation • Receive and store deliveries (check freshness and rotate stock – FIFO)., • Keep dry storage, fridge, and freezer areas tidy., • Monitor low-stock items and report to chef/manager. Other Duties • Follow health & safety rules (fire safety, use of cleaning chemicals)., • Assist with opening/closing duties (setting up kitchen, end-of-day cleaning)., • Be flexible to cover small tasks as needed in a takeaway-only setting.