



Summary of Position
The Bartender owns the bar's readiness, exact beverage execution, service pace, stock accuracy, legal compliance and close. The role prepares approved bar beverages to recipe, protects the 5-minute beverage target, maintains accurate inventory/waste records and escalates equipment, safety or supply failures without creating workarounds.
Key Performance Areas (KPAs)
· Bar Readiness
· Beverage Quality & Service Pace
· Stock, Waste & Cost Control
· Legal, Hygiene & Safety
· Close & Team Coordination
Duties & Responsibilities
Bar Readiness
· Open the bar fully: cleanliness, par, glassware, tools, refrigeration/equipment and POS readiness before service.
Beverage Quality & Service Pace
· Prepare every approved beverage exactly to the current recipe and presentation standard.
· Deliver bar output through the approved service flow and protect the 5-minute beverage target.
· Use approved pairings and natural upselling without altering product standards.
Stock, Waste & Cost Control
· Maintain stock/par and record consumption, inventory and waste accurately in the approved system.
· Follow RM-PIN and reason-code controls for voids/discounts; never create an unofficial workaround.
Legal, Hygiene & Safety
· Maintain approved storage temperatures, hygiene and beverage safety.
· Comply with the approved local alcohol/legal overlay for the market.
· Escalate equipment, technology, safety and supply failures through the correct playbook/manager route.
Close & Team Coordination
· Close the bar, store stock and clean equipment/bar to standard with required Shift Leader/RM verification.
· Coordinate with Waiters and Runners while preserving the rule that Runner owns soft- drink preparation.
Additional Responsibilities & Reporting
· Undertake responsibilities assigned by the Direct Supervisor.
Key Performance Indicators (KPIs)
· Bar is fully ready before service and by the approved T-15 readiness gate.
· Approved beverages are produced exactly to recipe/presentation standard and within the 5-minute service target.
· Inventory, consumption and waste records are complete and accurate.
· 100% compliance with local alcohol/legal, hygiene and storage controls.
· Voids/discounts follow RM-PIN and reason-code controls; no unofficial workaround is used.
· Bar close is complete and verified.
Qualifications
· Meet the legal age and licensing requirements to prepare/serve alcohol in the relevant market.
· Have working knowledge of standard beverage preparation and basic bar mathematics/cash controls.
· Be able to communicate clearly, multi-task under pressure and follow workplace safety requirements.
· Complete the current Bartender Academy and practical certification before independent assignment.
Core Competencies
· Communication Skills - Communicates clearly, listens actively and escalates accurately.
· Attention to Detail - Protects standards by noticing the small things that affect quality and safety.
· Teamwork - Works across roles without blurring ownership or authority.
· Flexibility - Adapts to live service conditions while staying inside the approved standard.
· Accountability - Owns assigned responsibilities and records work truthfully.
· Initiative - Acts early on visible needs and risks without improvising beyond role authority.
Technical Skills
Working knowledge of approved beverage recipes, bar equipment, POS, stock/waste controls and local alcohol compliance. Current Bartender certification is required before independent
assignment.
Where It Leads
Bartender (you are here) > Shift Leader > Assistant Restaurant Manager > Restaurant Manager; a Beverage specialist branch may be added only after formal role architecture is approved
To earn Shift Leader:
· Assignment Policy: Complete at least one year as a Bartender before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan.
· Swiss Butter Academy: Maintain current Bartender certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty.
· Performance: Meet the published People OS promotion performance gate for the relevant cycle.
· Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved.
· Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart.
· Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.
Gloucester Road, South Kensington, SW7 4SF, London

Restaurant • 11-50 Employees
Hiring on JOB TODAY since September, 2026
Swiss Butter is steak, fries and our secret sauce, done right every time. As we grow, we protect what people love and deliver it consistently. We hire you for who you are, teach you what you need to know, and you prove yourself and grow.



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