



Summary of Position
The Kitchen Helper executes assigned prep, receiving, storage, service support, waste and closing tasks to the current kitchen standard. The role works from the approved demand/prep plan, Recipe Bible and PPM, maintains food-safety controls and records receiving, inventory and waste truthfully.
Key Performance Areas (KPAs)
· Demand, Prep & Production Support
· Receiving & Storage
· Food Safety & Product Control
· Equipment & Service Support
· Waste, Close & Evidence
Duties & Responsibilities
Demand, Prep & Production Support
· Read the current IMS/demand requirement and prepare assigned work to the day's
· plan.
· Execute prep, dessert and support work to the current Recipe Bible/PPM and Kitchen
· Manager/Kitchen Cook direction.
· Support live-service pars and production without unauthorized substitution or
· shortcut.
Receiving & Storage
· Receive deliveries to approved protocol: temperature, quantity/count against PO,
· condition and immediate escalation of variance.
· Complete same-day receiving/IMS records accurately; no deferred or fabricated
· entries.
· Store and rotate product correctly using FIFO, labels, cold-storage limits and approved segregation.
Food Safety & Product Control
· Maintain hygiene, sanitation, allergen controls and clean/dirty separation throughout work.
Equipment & Service Support
· Operate assigned VITO/oil-filtration tasks only within approved responsibility and under Kitchen Manager supervision.
Waste, Close & Evidence
· Record waste exactly and immediately in the approved system/process.
· Label and store remaining product, sanitize/deep-clean the assigned area and complete close after Kitchen Manager verification.
Additional Responsibilities & Reporting
· Undertake responsibilities assigned by the Direct Supervisor.
Key Performance Indicators (KPIs)
· Prep and assigned production are completed to the current demand plan and
· approved recipe/presentation standard.
· Receiving temperatures, quantities, condition and same-day IMS records are
· accurate and complete. FIFO, labels, cold-storage limits and segregation are maintained throughout the shift.
· No unauthorized substitution, shortcut or fabricated/deferred system entry is used.
· Waste is recorded exactly and the assigned close is verified by the Kitchen Manager.
Qualifications
· Previous kitchen experience is preferred but internal candidates may enter through the approved development/cross-track pathway.
· Be able to understand kitchen, food-safety and working instructions in the predominant working language.
· Be able to perform basic counts/calculations and use the approved kitchen/IMS
· systems.
· Meet applicable food-handler and local health requirements and complete Kitchen Helper certification before independent assignment.
Core Competencies
· Communication Skills - Communicates clearly, listens actively and escalates accurately.
· Attention to Detail - Protects standards by noticing the small things that affect quality and safety.
· Teamwork - Works across roles without blurring ownership or authority.
· Flexibility - Adapts to live service conditions while staying inside the approved standard.
· Accountability - Owns assigned responsibilities and records work truthfully.
· Initiative - Acts early on visible needs and risks without improvising beyond role authority.
Technical Skills
Practical ability in basic food preparation, receiving, FIFO/labels, hygiene, IMS/waste entry and approved VITO support under supervision. Current Kitchen Helper certification is required before independent assignment.
Where It Leads
Kitchen Helper (you are here) > Kitchen Cook (next) > Grill Master > Kitchen Manager >
Assistant Restaurant Manager > Restaurant Manager; cross-move to Runner is permitted
with Runner certification
To earn your next role:
· Assignment Policy: Complete at least one year as a Kitchen Helper before permanent progression unless an approved People OS exception applies; Kitchen Cook development is planned at 3 months, while a Runner cross-move follows the destination Development Plan.
· Swiss Butter Academy: Maintain current Kitchen Helper certification and complete the destination-role Academy/certification before independent assignment.
· Performance: Meet the published People OS promotion performance gate for the relevant cycle.
· Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved.
· Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart.
· Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.
- Experience
- Required
- Employment
- Full-time
- Schedule
- Flexable
- Salary
- £12.71 hourly
- Benefits
- Service Charge
Gloucester Road, South Kensington, London

Restaurant • 11-50 Employees
Hiring on JOB TODAY since September, 2026
Swiss Butter is steak, fries and our secret sauce, done right every time. As we grow, we protect what people love and deliver it consistently. We hire you for who you are, teach you what you need to know, and you prove yourself and grow.



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