The role will include: - learning about our unique food - serving food - working with us to ensure both guests and colleagues have a unique and enjoyable experience at som saa Previous restaurant experience as a runner - a valid passport or visa by the way is required. what's in it for you: Competitive pay Opportunities to progress into management roles for those who want to further their careers in hospitality. A friendly and supportive atmosphere. We promote a strong culture of knowledge, mutual respect, achievement and kindness. A unique and fascinating array of products to learn about. Our servers are taught about ancient and regional thai food, aged oolong teas, heritage produce, rare rieslings and lots more. Staff discounts and an annual meal to experience the full flavour of the restaurant.
Hospitality Supervisor & Admin Support ** **Permanent Are you a hospitality Jedi? Are you passionate about customer service? Do you love admin? This could be the perfect role for you! ** The Company** We are an award-winning (Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 12 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences. Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach. We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. ** OUR VALUES** We know it’s all about getting the mix just right… 1 - We’re on the same wavelength We're one team We support each other We work together to achieve collective success 2 - We hear every pin drop We care about the details We deliver on what we promise We take responsibility 3 - We’re all ears We care passionately about our clients We provide exceptional customer service We build long term partnerships ** Our Culture - Defined By Our Team** We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other. We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed. We like to dance. We love karaoke. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good. ** The person we are looking for** You love customer service and you get a kick out of admin. As the face of the studios and the first point of contact for most visitors, you will effortlessly welcome and assist clients, ensuring their comfort and needs are met through impeccable service, a warm demeanour, and clear communication. Your adept multitasking abilities will shine as you navigate busy reception periods with poise, and prepare studios for upcoming sessions, all while upholding an impeccable attention to detail and a positive attitude. Beyond client care, you will play an integral role in our operations by providing administrative support across all teams; managing documents and receipts, overseeing stock-taking, running reports, updating our CRM system, organising events and helping with data entry. If you are ready to leave an indelible mark on our studio's hospitality experience and collaborate with our diverse team, we invite you to join us in redefining excellence in audio post production. ** Key responsibilities** -Meeting and greeting clients, actors and guests into the building -Providing food and refreshments to all visitors -Adhering to strict check in / check out procedures -Providing guests with access passes where applicable -Ensuring the studios, communal areas and kitchenettes are sufficiently stocked and organising regular stock takes -General cleaning duties, including tidy down of studios, communal areas and kitchenettes (emptying dishwashers, hoovering, wiping down of surfaces etc.) -Maintaining any equipment specifically used for hospitality (coffee machines etc) -Manage receipts and additional administrative support -Supporting teams across all aspects of admin -Help removing and disposing of any confidential material securely (such a scripts) -Answering the phone and taking incoming messages. -Postal or courier administration. -Support dealing with any additional cleaning issues via an external supplier -Closing down, locking doors and setting alarms across the facility -Assisting with the planning and organisation of team social events. ** Essential requirements** -Hospitality experience is a must. -Confidence making and serving drinks, tidying tables and taking orders. -An interest in a fast paced working environment - no two days are the same! -A high level of organisational skills and experience. -Excellent attention to detail. -Proactive and able to work on your own initiative. -Ability to problem solve and work under pressure. -Confident, friendly, approachable and a team player. -Good level of experience of using Apple Macs, Google docs and sheets or similar programs -An understanding of receipt management and basic cost-tracking. -Confidence and calm under pressure dealing with celebrity clientele Must be eligible to work in the UK ** Bonus Points** -An additional language -First Aid or Fire Warden training ** Working hours /requirements** ** ** **-**This role is based onsite at our studios on Tottenham Court Road, London. -9 hour day, including 1 hour lunch break. -Daily start/end times will vary based on session start/ends. Requirements for most days range between 8am - 6pm with occasional evening work required. Salary and benefits -£27,500 per annum -25 days flexible holiday plus standard bank holidays for England and 3 fixed days between Christmas and New Year, when the business is closed. -Medical insurance scheme -Life insurance policy -Eye Care scheme with Specsavers -Cycle to work scheme -Season ticket loan -Various training schemes to help us all be better The hiring process It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. Apply Please apply with your CV and a covering letter and tell us why you’d like to join us and how you’d add brilliance to our team. Candidates need to have the right to work in the UK. Previous applicants are welcome. Please note, this is not a sound engineering or runner role. No agencies please. Thank you.
*Full time contract 35-48 hours per week *Minimum of 2 years waiting experience in fine dining About Park Chinois Park Chinois represents the ultimate Chinese fine dining and entertainment restaurant. The 1930s Shanghai inspired ambience opens its doors to an eclectic selection of music and vocal performances in an atmosphere of sophisticated, charming elegance, combined with exceptional food quality underpinned by classic fine dining service culture. The Role The Waiter/Waitress primary role is to manage the flow of service for an entire section either during lunch, dinner or late-night performances. He/she will bring a personal exuberance to a unique cinematic and musical setting, serving each table within the essence of the true dinner-dance experience at Park Chinois. Their main responsibility is guest care, and service energy and dynamics in its entirety. By maintaining service standards and anticipating floor service needs, and with an excellent product knowledge, they also support and inspire the Commis Waiters (Food Runners) to continuously improve. Skills and Experience requirements The ideal candidate will have at least two years experience working as a Waiter or Head Waiter, in a well-established restaurant, private members club or comparable establishment. He/she will have refined skills in all aspects of table service and maintenance, as well as developed food and wine knowledge. Asian cuisine knowledge is desirable. If you feel inspired by the Dinner & Dance concept and feel that you have the experience to enhance the service we aim to deliver, we look forward to hearing back from you. Salary and Company Benefits Up to £16.00 per hour + a generous share of credit card and cash tips Free staff meals prepared daily by our very own accomplished chefs Personal training and development programme 30% food and beverage discounts throughout the company worldwide Staff room facilities including a lounge area Uniform and dry cleaning provided Long service recognition and rewards Life Assurance and 24/7 GP consultation access via WeCare Only candidates with the legal right to work in the UK are eligible to apply.