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We have an exciting opportunity for a Food and Beverage Supervisor to join our dynamic team the Starman Restauran in Hyatt Centric Hotel, Cambridge. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you! The Person: - • Team Leader, • Confident Communicator, • Friendly and Open, • Resilient and Hardworking, • Passion for Excellent Customer Service, • Experience in a Busy Food and Beverage operation ideal but not essential, • Willing to adapt and develop The Role: - • To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach., • To assist with the service of our guests, thus ensuring all guests receive efficient, professional service at all times and exceeding their expectations., • Assist the Food and Beverage Manager with the smooth operation of the department, • Have a strong knowledge of the Hotel’s products and standards, • Ensuring all Health and Safety/ Food compliance is adhered to What We Offer - • Competitive salary plus service charge, • Opportunities for career growth and professional development, • Supportive team environment, • Staff perks and company benefits, • Discounted hotel stays worldwide through Hyatt’s colleague benefit programme and Edyn mate rates, • 4 free staff nights, • 33 days holidays including bank holidays, • Life Assurance, • Cycle to work scheme

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

Hyatt Centric Cambridge Full time At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. Duties and responsibilities related to the Receptionist role Welcome guests upon arrival and verify their booking details. Perform the check-in process efficiently, providing room keys and information about the hotel facilities. Handle the check-out process, including billing, payments, and feedback collection. Coordinate with housekeeping to ensure rooms are ready for new arrivals. Liaise with other departments (housekeeping, maintenance, food and beverage) to meet guest needs and requests. About you Previous experience in hotel front office is preferred. Strong communication skills and familiarity with hotel management software and basic computer skills are ideal.

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK