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Are you a seasoned surveying professional ready to lead and innovate within a large housing association? Paradigm Housing Group is recruiting a Head of Surveying to lead our newly combined Surveying Services Team, playing a key role in shaping our asset management strategy and delivering an excep...

Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service. Respond effectively to queries relating to customer orders and deliveries, resolving customer complaints and queries as well as raising credits and debits to ensure an...

FOSTER CARE ASSOCIATES (THE FCA) Ready to make your application Please do read through the description at least once before clicking on Apply. Role: Supervising Social Worker - 12 Months Fixed Term - Part Time - 21 Hours Per Week Salary: Up to £38,984 Per Annum (£23,390 Pro Rata) Dependent Upon E...

Manage Customer Complaints - Oversee complaint entries, collaborate with Site Quality teams, deliver consumer-friendly responses, and train customer service teams. You'll monitor media activity ...

Deal with routine and difficult enquiries from telephone callers and clients effectively and efficiently and to ensure that all clients complaints are dealt with professionally and promptly at all ...

More specifically: advising business areas on effective management of Risk Assessments, Change Control, Deviations, Root Cause, CAPA, Customer Complaints, also conducting and support Quality planning ...

Investigate complaints, gather documentation, and track case progress, ensuring compliance with agreed service levels. * Analyse evidence, resolve disputes, and draft clear written explanations for ...

Respond effectively to queries relating to customer orders and deliveries, resolving customer complaints and queries as well as raising credits and debits to ensure any outstanding customer ...

Address customer queries, complaints, and crises proactively, maintaining brand reputation. * Customer Interaction & Relationship Building: Attend meetings, audits, and conferences with customers ...

Customer Complaint Analysis: Analyse quality trends and customer complaints related to vaccine safety and efficacy. Requirements: * Education: Bachelor's degree in Quality Assurance, Pharmaceutical ...

Establish and monitor key performance indicators (KPIs) to assess and track quality metrics, including product quality, batch release times, deviation/incident rates, and customer complaints

To report complaints from clients or third parties to the HOD. * To produce fees in accordance with the fee target set at the beginning of each financial year * * Opening and closing client files in ...

Ensure all day to day business as usual compliance breaches and complaints handling support is provided in a timely manner. * Act as a second line defence to identify and monitor risks and provide a ...

Ensuring complaints and adverse incidents are accurately recorded and addressed in a thorough and timely manner in accordance with the company QMS. * Responsible for hosting MHRA inspections, writing ...

Investigate and resolve complaints and queries, in line with the Divisional and Regulatory complaints procedures, identifying and addressing the cause and remedying the underlying issue of the ...

Resolve customer issues and handle complaints to build trust and customer loyalty. * Analyse customer purchasing data to identify future business opportunities. * Excellent communication skills, both ...

Handle complaints in line with BIFA Terms and Conditions, including correct KPI recording * Communicate with our UK, Overseas offices, and agents * Check job file reporting, accuracy, and ...

Proactive in resolving issues and complaints. * Strong organizational skills to handle multiple tasks and priorities. * Qualifications for Block Manager : * IRPM or RICS qualifications (or progress ...

Ability to handle complaints and difficult situations. * Strong negotiation and sales skills. * Proven track record of successfully completing the sales process with customers. * Excellent ...

Respond to complaints or concerns and find the appropriate solution. Seeking the support of your wider POD team as appropriate. * Be empathetic in relation to our customers' requests, queries, or ...

Address customer inquiries, resolve complaints, and handle returns or exchanges efficiently and courteously. * Work closely with the sales team and other departments to ensure a seamless customer ...

You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a ...

You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a ...