Customer Service Specialist
hace 2 días
Watford
Customer Service Careers with Purpose! Is it time to join a business that invests in you? Watford | £31,800 + Exceptional Benefits | Hybrid Option After Probation Are you ready to join a company that’s award-winning, fast-growing, and genuinely passionate about its people? We’re hiring on behalf of a reputable and forward-thinking organisation that’s expanding its customer service team. If you’re someone who thrives in a positive, high-energy environment, values structured development, and wants to be part of a supportive culture, this could be your next big move. Why You’ll Love Working Here • Culture-Driven: Work in a bright, colourful office where collaboration, wellbeing, and fun are part of everyday life., • Training That Sets You Up for Success: A 2-month induction programme delivered in cohort groups to help you build strong peer relationships and feel supported from day one., • Hybrid Flexibility: After completing your 6-month training and probation, you’ll enjoy the freedom of hybrid working., • Tailored Career Progression: Your growth path is shaped around your goals – whether that’s leadership, specialisation, or personal development. What You’ll Be Doing • Managing customer orders and quotes, • Updating customers and internal systems, • Collaborating with internal and external teams, • Handling inbound calls and general admin Who We’re Looking For • Excellent communicator with a passion for customer service, • Experience in a customer support role, • Confident using CRM systems and Outlook, • A team player with great interpersonal skills, • Able to commute to Watford for training Benefits That Go Beyond the Basics • Starting salary: £31,800 per annum, • Annual pay rise every April, • Bonus schemes, • Salary sacrifice car leasing and electric car charging, • Private medical benefits, • Increasing annual leave with service, • Generous pension contributions, • Retail discounts and financial services perks, • Company share schemes, • Death in service cover, • Free shuttle bus from Watford Junction to Croxley Business Park, • On-site parking Location Perks Easily accessible by car (M1) or public transport (Overground from Euston, St Albans, Hemel Hempstead, or from London on the Metropolitan Line).