Complaints jobs in Gloucester

Complaints Handler Company: AXA Retail Location: GloucesterContract Type: Full time, 37.5 hours per week. Your working hours will be Monday to Friday 9am to 5pm, totalling 35 hours per week. No ...

Stage 1 Housing Complaints Advisor Contract Type: 12 month FTC Hours: Full time, 37.5 hours per week, Mon - Fri 9am - 5pm Remote working (may need to go into the office occasionally) Salary: £26,000 ...

JOB DESCRIPTION - Complaints Handler The Role: Deal with complex complaints and multi-departmental issues to prevent escalations. Assist the Complaints Manager in managing and coordinating high ...

Ensure that any concerns, complaints or grievances are reported to the Registered Manager and Head of Operations and Quality and dealt with appropriately and in a timely manner in line with Company ...

Identify trends by managing complaints and develop improvements of service provided * Monitor KPI data to ensure a continuous improvement of service, challenging KPIs where needed * Sorting PO ...

... complaints, fee application, delegated authority, MRC's etc. * Oversee and monitor breach logging, further to QA findings, undertaking appropriate root cause analysis and engaging with the business ...

Supporting the effective handling of safeguarding, incidents, and complaints as required. * Ensure the service is working within the standards expected by the CQC. What we are looking for in a ...

Supporting the effective handling of safeguarding, incidents, and complaints as required. * Ensure the service is working within the standards expected by the CQC. What we are looking for in a ...

Handle all aspects of complaints through to resolution. * Organise and implement internal training for staff. * Ensure continual embedding and implementation of the Consumer Duty within the Firm

Manage complaints effectively . * Work as a Team to achieve set KPI's * Fulfil all communication requirements to a high standard both written and verbal with customers, suppliers, and field-based ...

Manage all aspects of complaints through to resolution. * Ensure continual embedding & implementation of Consumer Duty within the Firm. * Oversight of preparing applications to FCA, RegData ...

Resolve customer complaints * Provide quotations and check product availability * Ensure a level of customer satisfaction through excellent sales service * Manage point of sale processes * Follow ...

Escalating complaints when needed to senior team members. We would love to hear from you if you have the following: * Previous customer service experience. * Computer proficiency with experience ...

... complaints initiated by the Law Society or any other professional body. * appropriate suitability checks may be required prior to confirmation of appointment. This role meets the requirements in ...

... complaints. - Ensure all customer information is kept up to date and stored in line with company policies. - Any other tasks given to you by the management team. Candidate Attributes: - A ...

Quality assurance, complaints and co-production * Delivery of NICE guidance * Lead and manage the CPA and ICR process to ensure full compliance with quality standards Essential qualifications and ...

... related complaints to ensure a smooth day for guests and therapists Skills: Proven experience as a Spa Beauty Therapist with a strong passion for the beauty and wellness industry Leadership ...

What you'll be busy doing: - Answering and responding to Partners via telephone or email.- Resolving customer complaints in a calm polite manner.- Completing routine administrative duties.- Liaising ...

In this role, you will have the opportunity to work closely with customers, handling complaints, and ensuring that they have an exceptional experience in our store. You will be the go-to person for ...

You will coordinate all complaints, providing a resolution in the best possible way, liaising with Head of Quality to highlight any concerns. You will also review all documentation within the Quality ...

Respond promptly to any customer complaints and ensure timely and correct resolution. * Monitor back orders daily to ensure delivery is received as quickly as possible. * Liaise with Service Manager ...

Ability to handle complaints and difficult situations * Touch Typing * A calm and cheery personality * Patience and calmness under pressure * A sense of humour * Good planning and organisations ...

Good working knowledge and experience of records management, complaints processes, archive and retention principles and their supporting systems. * A working knowledge of IT applications and systems

... complaints through to resolution and following the Partner Service plan- Actively seek new partner and new product opportunities- Support the development of our sales accreditation process for all ...