Client Support Administrator
7 days ago
Gloucester
We are partnering with a rapidly growing client in the accountancy space, who is looking for a well-rounded Client Support Administrator to join their respected and growing team of business advisors in their Gloucester office. You will be joining a company of trusted advisors to a wide range of clients, from ambitious start-ups and family businesses to established multimillion-pound groups. Their services cover everything from audit, tax, and advisory, to probate and wealth management, meaning you’ll gain exposure to many different aspects of the business world. • The client support administrator will be delivering administrative support across departments, onboarding new clients, requesting records, completing compliance checks, updating systems, and following up on communications., • Handling incoming calls, dealing with enquiries, and providing routine responses to client queries., • Offering reception cover as needed, welcoming visitors and providing a professional first impression., • Monitoring and following up on emails and meetings with clients and prospects to ensure deadlines are met., • Identifying opportunities to improve processes and efficiencies., • Typing, formatting, and preparing letters and reports., • Filing, scanning, and processing client documents., • Keeping client records accurate and up to date., • A strong communicator with excellent customer service skills, detail-focused and proactive in following up requests., • Highly organised, thorough, and conscientious., • Friendly, approachable, and enthusiastic, always willing to support colleagues., • Able to work independently, use your initiative, and suggest improvements., • Previous office-based experience (ideally within accountancy or finance) and confident using Microsoft Office., • Comfortable prioritising and managing your own workload while remaining flexible to meet client and team needs., • Exposure to a wide variety of clients, • Flexible and hybrid working, • 25 days holiday + bank holidays We are looking for a people person, someone who is extremely organised, can manage their time well, with exciting customer service skills. • Entry level, • Full-time, • Administrative, • Accounting #J-18808-Ljbffr