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Our Leased & Tenanted Operations Managers (OM) are at the forefront of partnering with our Publicans, developing awesome pubs for the community. Operations Managers think big, innovative, and commercially inspire our Publicans to generate sustainable sales and profitability, as well as converting those sales to profit through excellent pub controls and disciplines to exceed targets and drive performance. Inspiring People, Growing Pubs & being proud underpin the OM approach and effective delivery of Partnership, Guest, Compliance, Pro-active sales and Profit conversion. Accountabilities Partnership - Can effectively network to build, develop and maintain a pipeline of candidates for all businesses within the area. Has experience of recruiting high calibre individuals who demonstrate relevant and proven skills to maximise the potential of each individual business. • Attract, engage, and build relationships, networking with talented individuals to ensure Punch Pubs is the best pub company to partner with., • Ensure implementation of Publican calibre development plans supported by a performance management culture, setting new Publican’s up for success utilising the Punch Epic framework., • Devise and maintain a strategic area plan that achieves its substantive Let’s targets., • Proactively utilising the centrally available Publican Recruitment tools and talent banks in help in managing business failures by staying close to the reality of business and reacting quickly with viable solutions. Guest Working with our Publicans through a business-to-business mindset aiming together to exceed guest expectations that provide ways to inspire and educate publicans on how they can maintain great service and standards, engage with, support delivery of and promote centrally available tools & training that will enable 5* guest led experiences in every pub. • Drive an exciting sales led culture across all pubs – maximising all sales opportunities underpinned by a Business to Business Mindset (B2B), • Ensure there are clear 5* Publican calibre development plans supported by a positive performance management culture., • Engage with, support delivery of and promote centrally facilitated tools, that support Publicans to maximise the power of social media in interacting with their communities, guests and in turn generate sales., • Maximise the Punch guest segmentation tools, HDI insight data to add value to publicans guest led decision making inclusive of (Food, Drink), price, place, and promotion (ROTW). Compliance Helping our Publicans to be fully informed of what is required of them to be operationally compliant, and that the follow the basic disciplines of both trading their businesses and legal processes, including the conditions of their agreement with Punch. • Adherence to regulated principles of The Pubs Code., • Maintaining strong publican relationships by adhering to the Punch call cycle (add 1,2,3 ref), • Manage drinks range effectively - helping pubs adhere to stocking policy and purchase to tied agreements., • Management of Large Pack Tie Compliance ensuring CDI is below the targeted % average, with a zero tolerance to buying out., • Working with the central credit team, and support tools in preventing and managing debt Proactive Sales Pro-active, insight-led sales, getting the right product to secure volume & overall growth, identifying areas for improvement and development, not being afraid to think differently equally to challenge sales led opportunities for the benefit of Punch and our Pubs. Consistently focused on developing customer-related opportunities to improve company sales and profits. Demonstrates creativity in building new business and approaches every business encounter with a sales orientation. • Lead and develop Publican business and sales growth skills within your region as a key focus for growth, • Deliver Operational excellence across all Pubs maintaining high standards across the Operational basics., • Utilising the premiumisation ranging tool to achieve 100% perfect range that drives great margin and sales., • Seek commercial sales opportunities for Punch Pubs & Co inclusive of converting Tied Non Stockists to Punch Profit Conversion Demonstrate strong financial acumen and decision making with the ability to implement and manage profit controls that enable sustainable profit and growth. • Develop a clear vision to deliver area plans and aligned budget which focuses on Key Performance Indicators such as organic sales growth, succession planning, improved cost control and operating profit, including effective management of budgets, forecasting and overall P&L management., • Driving area to achieve long term profitability whilst ensuring all targets and KPIs are achieved, • From your strategic area plan, deploy capex ensuring targeted areas of investment deliver against ROI (full, POI, Ignite levers in punch) Area: Cheltenham / Gloucester – M5 corridor What's in it for you? Competitive salary Performance Bonus Car Allowance Permanent contract Field Based Role 25 Days, holidays, plus bank holidays and the option to buy and sell Pension and life assurance Single Healthcare option Well-being benefits and Employee Assistance Programme Retail and Leisure Discount Scheme Pub Discount Scheme Long Service Awards Plus lots more....

The successful Shop Manager will ideally bring: At least 5 years' experience in retail or hospitality management Strong leadership skills and the ability to inspire a large team A solid understanding of budgets, P&L, and day-to-day operations A genuine passion for great food, customer care, and loca

Position: Principal Civil Engineer Location: Gloucester Salary: up to £85,000 An established and growing civil & structural engineering consultancy is looking to appoint an experienced Principal Civil Engineer with strong drainage and infrastructure design expertise to join their Gloucester office and work across diverse sectors in a supportive environment with great opportunity to fast-track to an Associate role. This is an excellent opportunity to take on a leadership-focused engineering role within a highly regarded, mid-sized consultancy delivering award-winning, sustainable, and technically complex projects across the South West working on landmark developments, from major urban regeneration and residential masterplans to bespoke retail, commercial, education, and leisure projects. Principal Civil Engineer Salary & Benefits Salary up to £85,000 Paid membership fees Great career opportunity to progress to Associate level. Flexible benefits package 25 days' holiday + BH Bonus scheme (based on company and personal performance) Pension: 5% employer / 3% employee Enhanced Family policies Principal Civil Engineer Job Overview Lead and deliver civil infrastructure design for a variety of private and public developments Manage and support a project team (apprentices through to engineers), providing mentoring and design guidance Prepare technical reports including Flood Risk Assessments, Drainage Statements, Utilities Assessments, and Service Strategy Reports Produce and review technical drawings from concept through to construction Liaise directly with clients, stakeholders and approving bodies Attend project and site meetings, lead design reviews, and contribute to planning and technical submissions Develop and maintain strong client relationships, contributing to new business development Principal Civil Engineer Job Requirements Degree-qualified Civil Engineer with 7+ years' UK consultancy experience Strong background in drainage and infrastructure design Experienced in preparing Flood Risk Assessments, Drainage Statements, and Reports Proficient in AutoCAD, MicroDrainage, and ideally Civils 3D or other ground modelling tools Some experience in vehicle swept path analysis (AutoTrack or similar) Strong client-facing communication and project management skills Commercially aware, positive and solutions-driven Chartership (CEng/ICE) is desirable but not essential - full support is available to Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

We are pleased to present an excellent opportunity for an experienced Quality Assurance Coordinator to join our expandingNational Driver Training team in Gloucester. This role is central to ensuring our services, processes, and systems consistently meet internal policies, industry standards, and regulatory requirements. Quality Assurance Coordinator Gloucester Salary: £26,500 per annum | Full-time, Monday to Friday | 07:3016:30 Key Responsibilities: Coordinate the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in line with ISO standards and industry regulations. Plan, schedule, and support both internal and external audits, ensuring effective follow-up of corrective and preventive actions. Monitor and report on compliance with regulatory, contractual, and organisational requirements, maintaining risk and compliance registers. Analyse and present quality performance data to identify trends, risks, and opportunities for improvement. Act as the primary point of contact for quality, assurance, and compliance matters, providing training and guidance to staff. Promote a culture of accountability, compliance, and continuous improvement throughout the organisation. To be Successful: Strong organisational and multitasking abilities. A thorough understanding of quality management systems. Analytical approach with excellent attention to detail. Effective communication and interpersonal skills. Previous experience in a similar role is advantageous. Experience in Microsoft 365 applications. Ability to work independently while also influencing and supporting colleagues across the business. Benefits Comprehensive training and ongoing professional development. Competitive salary with additional earning opportunities. 24 days annual leave, increasing to 29 with length of service. Employee rewards, including monthly achievement awards and retail discounts. Free refreshments and snacks Wellbeing support for both physical and mental health. If you are a detail-oriented professional with a passion for quality and continuous improvement, we would love to hear from you. For further information, please contact Josie at Pertemps on 01452 507500 or email TPBN1_UKTJ

Iris Care Group has an exciting opportunity for a Housing and Benefit Assistant to join our well-established team in Gloucester. Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs. With over 90% of staff saying they enjoy their job, we are proud to have created environments where our staff feel rewarded and fulfilled. Work for us and youll go home knowing that youve made a difference. What will you receive? Annual salary of £26,000 - £28,000, depending on experience Industry-leading training and development opportunities Employee Assistance Program free 24/7 confidential helpline (domestic, financial, legal, health support, etc.) High street retail discount scheme Recognise Me our staff benefits, wellbeing and recognition platform Friendly and supportive work environment Death in service benefit Purpose of the Role In this role you will be an integral part of the relationship management between the Housing Association/Registered Social Landlord and Iris Care Group with direct support to the Tenancy Liaison Officer. The Housing and Benefit Assistant will be responsible alongside the Tenancy Liaison Officer for ensuring that the housing management services are delivered to the agreed requirements focusing on service delivery and the provision of a high-quality service to tenants that supports their wellbeing. They will work with a range of internal and external stakeholders and key agencies and will work collaboratively with colleagues from across the organisation in the delivery of an effective income and property service to all our tenants. The role will be to build relationships with tenants, providing information and support regarding tenancies and benefits are maintained as well as liaising with our Housing Association Partner and relevant stakeholders regarding individual related matters. Role Responsibilities Your responsibilities will include: Support our tenants to maintain their tenancy agreements, deal with any tenancy complaints or issue warnings for breach of tenancy. Support out tenants with setting up utilities in self-contained flats and guide with any utility issues. Support tenants to maintain their homes and report any property repairs. To ensure you fully understand the principles of the REACH standards (Supported Living services) and Iris Care Group values. To deliver support which meets or exceeds organisational expectations and standards in relation to financial benefits including UC, ESA, PIP, DLA, Pension and pension credits. Apply for tv concessionary licences for each supported living services. Support tenants to apply for the SMI council tax exemption forms. Liaising with our Housing Association Partner and relevant stakeholders regarding individual tenancy related matters and benefits. To work collaboratively with all directorates within Iris Care Group in pursuit of seamless service to those we support and team members. To act as a representative of Iris Care Group in all dealings with external professionals, families, carers and members of the public, and to protect the reputation of the organisation in those dealings Role Requirements To succeed in this role, you will ideally have: Knowledge of supported living services and housing management policies and procedures in relation to rents, voids, lettings, tenancies and repairs Good knowledge of Housing sector and Tenancy management Good knowledge of benefits, including UC and Housing Benefit Experience of working with people with disabilities ICT literate and able to use MS Office and a range of databases Good numeracy and literacy skills and able to write clear and concise letters and reports Full UK drivers licence and access to a vehicle To be able to travel from one place to another and available to work flexibly to meet the needs of role TPBN1_UKTJ