Offres retail management à LincolnCreate job alerts

Debt Recovery Manager Key Responsibilities: Ensure that the team provides courteous and professional customer service while negotiating repayment terms with customers Address escalated customer issues and resolve complaints in a timely manner, maintaining a high standard of customer satisfaction Liaise with internal and external stakeholders, including legal and compliance teams, to address complex cases and escalate issues when necessary. Constant review of the recovery process to ensure it adheres to all regulatory requirements adhering to the requirements of the insurer and management. Adhere to all relevant policies, local processes, regulatory and business service level agreements Conduct regular performance reviews, provide coaching, and support ongoing development to enhance the teams skills and productivity. Establish, implement and manage sustainable repayment arrangements tailored to the needs of both the Business and Debtor ensuring late payments are chased and enforcement action taken. Accurately manage and calculate settlement figures for all debtors, supporting all areas of the business in relation to RG Claims Recoveries. Accurately manage & calculate financial payment requisitions as part of the recoveries process and ensure that payments are made to the Landlord efficiently with relevant tracking & recording in place. Work closely with outsourced providers to maximise the success of recovery through strategy planning and efficient query handling. Prepare regular reports on recovery rates, team performance, and other key metrics for management review Foster a positive work environment, promoting teamwork and cooperation within the team and across departments. Stay updated on changes in industry regulations and ensure that the team adheres to all applicable laws, policies, and guidelines. Conduct audits of recovery activities to ensure compliance and address any deviations from company policies. Conduct Rules and Fitness & Propriety All PIB employees are expected to conduct themselves with integrity and professionalism, placing the customer at the centre of all we do and is central to our culture. You must adhere at all times to the FCAs Conduct Rules set out below. Individual Conduct Rules: You must act with integrity. You must act with due skill, care and diligence. You must be open and cooperative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. You must act to deliver good outcomes for retail consumers. Compliance with the FCA Conduct Rules is required at all times and will be evidenced through annual performance reviews. Fitness & Propriety You will be assessed on a regular basis in line with PIBs requirements to ensure that you: Maintain your fitness at an appropriate level to undertake the function you perform in a sound and prudent manner at all times-this relates to your experience, knowledge, skills and professional qualifications(where appropriate) and associated CPD. Maintain your propriety at all times-this relates to good repute, honesty, integrity and financial soundness. This includes advising the firm of any changes in circumstances and conflicts of interest that could materially affect your fitness or propriety. Have undertaken or are undertaking all relevant training. Compliance of Fitness & Propriety will be evidenced through PIBs annual checks on Fitness & Propriety (e.g. financial soundness), through annual performance reviews and through completion of your Fitness & Propriety Declaration. Person specification Qualifications GCSE C or above or equivalent - English and Maths Degree in Business, Finance, or a related field Experience Proven experience in a debt recovery, collections, or a similar role, with at least 2 years in a leadership position. Experience of working effectively under pressure and meet targets in a fast-paced environment. Understanding of HomeLet as a business and its aims and objectives Understands and has experience of working with customers identified as vulnerable Knowledge Strong knowledge of recovery strategies, legal regulations, and industry best practices. Skills Collaborative Working- Encourages Co-Operative Working Communicating Clearly- Promotes Two-Way Communication Leading & Developing- Enables the Performance of Others Thinking Customer- Strives to Deliver Excellence Commercial Mind-set- Identifies opportunities to reduce costs Analysing & Initiating- Applies Analytical Rigour Adapting & Responding- Adapts to Change Taking Ownership- Seeks New Opportunities Creating & Innovating- Encourages Innovation Planning & Prioritising-Plans and Monitors Deliverables Attitude Demonstrates strong leadership by guiding, supporting, and inspiring the team to achieve their goals. Shows empathy, understanding the challenges they may face and demonstrating patience during difficult conversations Committed to maintaining a positive customer experience while balancing the need for effective debt recovery. Handles challenging situations calmly and remains composed under pressure, especially when dealing with sensitive financial matters. Pays careful attention to detail at all times REF-223 441 TPBN1_UKTJ

Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Django, Python, MS SQL, TypeScript/JavaScript, Code and Branch management experience with Git version control necessary SharePoint 365 admin experience Joomla experience is desirable Object-oriented programmin

£40,000 - £60,000 OTE (comprising of salary, bonus, overtime & callout rates) Uncapped bonus scheme, including Overtime & Call-out rates Mobile role Van, Tools & PPE provided Monday to Friday 08.00 17.00, Saturday 08.00 12.00 Are you an experienced CommercialVehicle Tyre Fitter looking for the next step in your career? If so, then look no further - apply today to the UKs largest Automotive service, maintenance and repair business. We offer great career opportunities, benefits, and an uncapped bonus scheme! Key duties include: Fit/repair tyres including car, van, truck, agricultural, industrial and earthmover roadside & in depot Provide an exceptional customer service experience Accurately complete all relevant paperwork and electronic job sheets. Halfords Commercial Fleet Services (HCFS) is the UK's largest CommercialVehicle Tyre service provider. As part of the Halfords Group, HCFS was formed by acquiring three large entities: Lodge, McConechys, and Universal, alongside some previous independent tyre management services enabling us to offer nationwide coverage for our customers. Benefits Include: Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance Join the Share save scheme with a 20% discount on shares Health Cash Plan to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance Skills & Experience: REACT Licence to work safely at the roadside Possess a full, current driving licence RTRT and/or LCTT licences or equivalent Minimum 1 year experience as a Commercial Tyre Technician or similar Willing and able to work with heavy machinery and equipment in an outdoor environment. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. TPBN1_UKTJ

Acting as their number two, you will play a pivotal role in driving the delivery of new store roll-outs and refurbishment programmes for a leading household name in retail, with the opportunity to branch into hospitality and other retail markets as the business continues to scale. Associate Director

Your previous retail experience in roles such as, Retail/Store manager, Assistant Manager, or similar, brings us fresh thinking. You will also present your SWOT analysis, providing an excellent opportunity to demonstrate your retail knowledge. Our Store Managers go beyond just great management skill

Do you have 1+ years of retail management experience?. If you love retail, you’re in the right place. Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug.

Ensure operational excellence, including audits, budgets, and stock management.

This is your chance to get a real taste of retail, as you're exposed to every facet of our business over the 12 months of your placement.

Acting as their number two, you will play a pivotal role in driving the delivery of new store roll-outs and refurbishment programmes for a leading household name in retail, with the opportunity to branch into hospitality and other retail markets as the business continues to scale. Acting as the go-t

This is your chance to get a real taste of retail, as you're exposed to every facet of our business over the 12 months of your placement.

Main duties will include bank reconciliation, reconciliation of sales receipts from our retail stores and online business.

Get Set for Impact: Join a Team That Delivers Futures.TL;DR: Location:BelfastContract: FreelanceSalary: From £19ph.Role Purpose: You'll deliver outstanding learning experiences that help young people build confidence, develop vocational skills and achieve accredited qualifications.Whether you're te

Do you have 1+ years of retail management experience?. If you love retail, you’re in the right place. Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug.

Do you have 2+ years of retail management experience?. If you love retail, you’re in the right place. Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug.

Do you have 1+ years of retail management experience?. If you love retail, you’re in the right place. Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug.

Your previous retail experience, in roles such as a Retail Supervisor, Assistant Manager or similar, brings fresh thinking. If you’re passionate and dedicated, Superdrug is the place for you! Be a part of Management and lead dynamic teams, driving success & innovation in a supportive environment.

Do you have 2+ years of retail management experience?. Employee Assistance Programme with Retail Trust. If you love retail, you’re in the right place.

This placement gives you a real taste of retail, exposing you to every facet of our business over 12 months.

Minimum of 5 years of experience in handling Retail Product and Retail Underwriting or Retail sales within the General /Health insurance industry with hands-on experience in Quotation Management. Health Insurance products including Retail Indemnity, Fixed benefit (Retail under Group and Standalone R

This is your chance to get a real taste of retail, as you're exposed to every facet of our business over the 12 months of your placement.