Digital Content Management & Governance Lead
22 hours ago
Gloucester
This job is with St. James's Place, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the role We're looking for a highly organised and strategically minded Digital Content Management & Governance Lead to take end‑to‑end ownership of our enterprise content platforms, including our Digital Asset Management (DAM) solution, Bynder. In this pivotal role, you'll act as the Business Product Owner-driving platform strategy, governance, adoption, and optimisation across a complex, regulated financial services environment. You'll ensure our content ecosystem operates efficiently, compliantly, and in full support of Marketing, advisers, and the wider business. • Leading the vision, roadmap, and enhancements for our enterprise content management platform (including DAM)., • Overseeing platform implementation, integration, and alignment with marketing, compliance, and content workflows., • Acting as the central point of contact for requirements, platform upgrades, and vendor relationships., • Translating business needs into user stories and prioritised backlogs in partnership with Business Analysts., • Establishing and maintaining a strong governance framework covering metadata, taxonomy, workflows, and content lifecycle., • Ensuring all content meets regulatory, compliance, and audit standards., • Driving user onboarding, training, and ongoing adoption across Marketing and business teams., • Creating best‑practice guidance, playbooks, and governance documentation., • Measuring platform performance and user engagement to identify improvements and optimisation opportunities., • Collaborating closely with Marketing, Creative, Compliance, Technology, and Risk teams to ensure seamless processes., • Supporting integrations between content platforms and the wider digital ecosystem., • Significant experience as a Product Owner, Digital Content Manager, or similar role managing enterprise content platforms (e.g., Bynder, Seismic, Adobe)., • Strong understanding of content governance, metadata, taxonomy, and workflow design., • Proven experience working in regulated industries-ideally financial services., • Excellent stakeholder management skills with the ability to influence and collaborate across business and technical teams., • Formal Product Owner or Agile certification (e.g., CSPO)., • Experience integrating DAMs or content systems with marketing automation, CRM, or digital delivery platforms.