Complaints jobs in SunderlandCreate job alerts

Path2 Solutions are seeking Customer Service Advisors for their client’s market-leading delivery company at their hub based in Sunderland.As a customer service advisor daily responsibilities will include handling inbound customer calls and complaints efficiently, liaising with customers via te

The Housing Complaints Officer is responsible for managing and resolving formal complaints relating to housing services, ensuring compliance with the Housing Ombudsman Complaint Handling Code, internal policies, and statutory requirements. Key Responsibilities Complaint Handling & Investigation

Complaints ManagerOur client is a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK. They are seeking a proactive and experienced Complaints Manager to lead their complaint's function, man.

F539; Managing Stage 1 & Stage 2 complaints 🔹 Handling complex housing and disrepair cases 🔹 Ensuring compliance with the Housing Ombudsman Complaints Handling Code 🔹 Producing high-quality written responses and investigations 🔹 Working collaboratively with internal t

A local government council in England is seeking a candidate to lead the Children’s Services complaints process.

A leading consultancy in children's services is looking for an experienced Stage 2 Complaints Investigator. This role involves managing complaints, providing responses, and utilising extensive knowledge of children's services.

Utilising guidance and the complaints framework to distinguish between corporate and service area complaints and manage accordingly. About your role as a Stage 2 Complaints Investigator:. Your required experience as a Stage 2 Complaints Investigator:.

Utilising guidance and the complaints framework to distinguish between corporate and service area complaints and manage accordingly. Are you passionate about safeguarding children and driving positive change? Our client is seeking a dynamic and experienced Stage 2 Complaints Officer at Head of Servi

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

A leading consultancy firm is looking for a Stage 2 Complaints Investigator to manage children's services complaints. You'll be responsible for overseeing queries and complaints while facilitating processes across the directorate.

SEND Assessment and Monitoring Officer (Tribunals and Complaints). This will include representing the Local Authority at First Tier SENDIST Tribunal hearings, preparing responses to complaints and disputes, and managing the SEND mediation processes, including face‑to‑face meetings.

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. As a trusted partner to senior leaders, y

Team Leader – Supported Living.Newcastle upon TyneFull-time | Rotational On-Call.Are you ready to lead a team that empowers people to live independently? Lifeways Group is seeking an experienced Team Leader to join our Supported Living services in Newcastle.Support the Service Manager in

Children’s Residential Team Leader.Location: Moston, Greater Manchester.At Cambian you’re not just working - you’re shaping futures, furthermore as a Residential Team Leader, based within the Manchester region every moment you spend with our young people (ages 8–18) helps them feel safe, val

Volete entrare a far parte del gruppo leader in Europa nel settore della salute e del benessere ?.I membri del nostro team sono gli ambasciatori della nostra attivit e il cuore di ci che facciamo.Siamo alla ricerca di un receptionist appassionato da inserire nel nostro team!.In qualit di receptionis

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 40-week sessional post i.Post 1 - Law Primary School, 15 Hours per Week.Monday - Thursday, 15:30-18:00.Post 2 - Wallyford Primary School, 12.You will be

Development Management Team Leader.To support the Development Management Manager in leading the teams overall performance ensuring all statutory targets and any locally set targets are met.To be accountable for the efficient and effective delivery of services to customers, for the quality management

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

INTERNAL APPLICANTS MUST APPLY VIA MYSELF.NLC1: £26,243 Per Year (Pro Rata).You will be an enthusiastic individual and will work as part of a team responsible for cleaning and ensuring that council buildings are kept in a clean and hygienic condition.You should possess good communication skills, be

Veterinary Receptionist - Sunderland.If you enjoy providing great service and working in a team, we have just the opportunity for you at our Sunderland Vets4Pets practice.What your typical day will look like.Your focus is to provide an exceptional service to our clients and the best care possible to

Veterinary Receptionist - Sunderland.If you enjoy providing great service and working in a team, we have just the opportunity for you at our Sunderland South Vets4Pets practice.What your typical day will look like.Your focus is to provide an exceptional service to our clients and the best care possi

Health Consultants Inc has over 30 years experience as a leading healthcare provider with international acclaim.We run 2 clinics in central London with Marylebone Physiotherapy & Sports Medicine being recognised as providing gold standard care for musculoskeletal disorders and incorporating the late

Permanent, Full-Time (Monday–Friday, 09:30–18:30).We are recruiting on behalf of a well-established private women’s healthcare clinic located in South West London.The clinic is committed to delivering personalised, patient-centred care for women and families.With advanced facilities, modern te

EE North Tyneside - Silver Fox Way, Newcastle upon Tyne NE27 0QJ .Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.Apprenticeship scheme and you’ll use your charm, enthusiasm and be

Health Consultants Inc has over 30 years experience as a leading healthcare provider with international acclaim.We run 2 clinics in central London with Marylebone Physiotherapy & Sports Medicine being recognised as providing gold standard care for musculoskeletal disorders and incorporating the

EE North Tyneside - Silver Fox Way, Newcastle upon Tyne NE27 0QJ .Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.Apprenticeship scheme and you’ll use your charm, enthusiasm and be

Job Title: Combat Systems Hub Discipline Lead Engineer \n Location: Portsmouth Naval Base – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role \n Salary: Up to £65,000 (dependent on skills and experien

Rotational 4 shifts per calendar week, including weekends.As an Customer Service Team Leader, you will lead and develop a team of Alarm Receiving Centre (ARC) Advisors, ensuring the smooth running of our 24/7 operation and upholding the highest standards of customer safety, service, and operational

Join Our Client as a Customer Service Team Leader! Are you a passionate leader with a knack for customer service? Do you thrive in a dynamic environment where your skills can make a real difference? If so, we have the perfect opportunity for you! Position: Customer Service Team Leader Contract Typ

Are you an experienced Paraplanner looking for that next step and want to join a nurturing but dynamic Company that can provide a clear roadmap in terms of progression? As a.Lead and mentor a team of Paraplanners, ensuring high standards of delivery.Provide technical support across the full spectrum

Warehouse Operative – Swindon – Earn £13.Immediate Start – Apply Now! Are you looking for an exciting new opportunity? Nexus People are looking for Warehouse Operatives in Swindon to work with our client, who is one of the UK’s leading logistics and distribution compani

We are seeking an enthusiastic and self-motivated candidate for the position of warehouse operatives who will be working for a leading parcel courier.You’ll play a crucial role in keeping operations running smoothly.Shifts: starts between 12:30am-3:30am finish when work is complete (usually 9:30am

Months - Possibility of extension.These can be any 5 days in 7 and rota is month by month.This is an exciting opportunity to join a team that work in a very past paced environment but gives you the opportunity to learn new skills and work in different departments.The role is picking and packing cust

Job Title: Warehouse Operative.Shifts: Rotational shifts : Monday to Friday: 06:15 to 14:15, Monday to Thursday: 14:00 to 22:30, Friday: 14:00 to 20:00.Gap personnel are proud to be working together with a largest global manufacturer of Lead-Acid and Lithium-ion batteries based in Swindon, who are c

We are looking for a dependable and proactive Warehouse Operatives to join our client based in Street.Picking and packing items ready for dispatch.Maintaining a clean and organised workspace.Ensuring product quality and presentation standards are met.Good communication and teamwork skills.Potential

Ops 2 – Warehouse despatch operative.Location- Hatfield Business Park.We have a fantastic opportunity for a Warehouse Dispatch Operative in the Services logistics Warehouse.You will need to have high levels of accuracy, attention to detail and a strong work ethic; previous export compliance knowle

Eiither 7am-10pm or 8am-11pm, 3 shifts a week on a 3-week rolling rota.We are currently seeking a compassionate and reliable Team Leader to join a new residential home, providing high-quality residential care to children aged 717 with learning disabilities and associated challenging behaviours.As a

Salary: £33,000 - £44,950 + uncapped commission with no threshold.Do you want to take your leadership to the next level in a high performing, people first business where your success is rewarded and your team’s impact is celebrated?.At TeacherActive, we’re looking for an experienced Re

Are you looking for an employer who can offer you opportunities for growth and development in your clinical career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special inte

Join our team as a Team Leader at our Washington Superstore!.We are looking for hard working individuals that are enthusiastic and enjoy a challenge.Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopp

Culina Group is a market-leading ambient and chilled food and drink third party logistics specialist.We provide warehouse and distribution alongside fresh, food manufacturing, co-packing and bonded divisions, working in partnership with some of the biggest household names in the food and drink secto

Bridgwater - Cleaner We are currently recruiting for a full-time Cleaner on a temporary-to-permanent basis for our Bridgwater depot.The role involves maintaining cleanliness across three key areas: Outbound Logistics, Tanker Logistics, and the garage.Duties include cleaning offices, kitchens, corri

We're looking for an ambitious Maintenance Team Leader to join our growing and progressive team.Starting salary between £31,000 and £35,000.Company van with optional personal use.Progressive and supportive company for professional development.First-Rate Maintenance (FRM) are experts in property ma

We are seeking an enthusiastic and self-motivated candidate for the position of warehouse operatives who will be working for a leading parcel courier.You’ll play a crucial role in keeping operations running smoothly.Long-term work with a chance to go permanent.Discounts at top retailers and superm