Supply Chain Coordinator
14 days ago
Sunderland
Mission and Main Objectives: \n \n This role will work within Automotive Components Supply Chain Management team, working in the automotive sector. The main day-to-day tasks are varied but heavily emphasized on the supply chain for the allocated key accounts and accountable for the subsequent account performance. \n \n The role involves a high degree of customer and supplier liaison, as well as including the recording, management and reporting of sales information; thereby requiring a high degree of communication, coordination and excellent customer service skills. As the role is that of end-to-end account management, a great deal of job ownership and responsibility is required. \n \n Outline and Responsibilities: \n \n\n • End-to-end responsibility of all allocated accounts\n, • Accountable for financial performance of allocated accounts, in line with commercial conditions.\n, • Responsible for financial analysis of assigned customer accounts\n, • Manage the day-to-day requirements of assigned customers, suppliers and 3PLs\n, • Point of contact for assigned customers, ensuring a consistent customer service approach and positive long term relationships.\n, • Effectively manage supply chain from supplier to assigned customers, in line with set criteria.\n, • Monitors service received to assigned customers – detailed in regular KPI reports.\n, • Identify commercial opportunities and collaborate with the Sales Team to grow the business.\n, • Ensure timely invoice issue and payment of assigned customers.\n, • Manage and report on inventory and quality issues together with 3PL and Quality Department.\n, • Building and maintaining relationships with customers, suppliers and 3PL providers.\n, • Control logistics; including arranging transport, storage, delivery and all associated administration between customers and suppliers.\n, • Assist with ongoing process reviews and identify and implement process improvement activities.\n, • Financial and logistics data recording and reporting.\n, • Liaison with relevant warehouses for stock management and inventory control.\n, • Oversee Assistant Delivery Control duties in relation to allocated accounts.\n, • Mentor Assistant Delivery Controllers as appropriate.\n, • Any other reasonable duty requested by management, relevant to the role.\n\n \n Experience and Qualifications Required: \n \n\n • Essential experience working within the automotive industry or global / international Supply chain management.\n, • Required experience in global or international Logistics (or similar)\n, • Good knowledge of MRP systems and customer service skills\n, • Very computer literate (incl. excel, word, outlook, etc)\n, • Good problem solving skills and an ability to prioritise tasks\n, • Ability to work with limited supervision and using own initiative to complete tasks\n, • Good communication and interpersonal skills, dealing with people from different functional areas and cultures\n, • Flexible and adaptable, able to work to tight deadlines\n\n \n Assessed Competencies / Overall Meaning: \n \n\n • Developing Others Level 1\n, • Gives Short-Term, Task-Oriented Instruction\n, • Teamwork & Cooperation level 2\n, • Expresses positive attitudes and expectations of a team or team member\n, • Achievement Orientation level 2\n, • Creates own measures of excellence\n, • Customer Service level 2\n, • Takes Personal Responsibility for Correcting Problems\n, • Organisational Commitment level 2\n, • Develops loyalty\n, • Initiative level 1\n, • Reacts to short-term opportunities or problems\n, • Concern for Order level 2\n, • Monitors Own or Others’ Work for Order\n, • Analytical Thinking level 2\n, • Sees Basic Relationships\n, • Conceptual Thinking level 1\n, • Applies Basic Rules\n, • Information Seeking level 2\n, • investigates\n, • Expertise level 2\n, • Assembles latest and relevant information of own area of expertise\n, • Impact & influence level 2\n, • Takes multiple actions to persuade\n, • Organisation Awareness level 2\n, • Understands Informal Structure\n\n