139 Best customer service assistant Jobs in Birmingham (October 2025)

About Us We are a social enterprise on a mission to tackle homelessness and support youth employment. Every role in our team helps raise vital funds that go directly into creating opportunities and positive change. By joining us, you’ll not only gain valuable work experience but also play a key role in making a difference. The Role As a Fundraising Sales Assistant, you’ll represent our organisation in the community. You’ll engage with customers and supporters, promote our mission, and help generate funds that support life-changing programs. This is a fantastic opportunity for young people looking to build confidence, gain retail and fundraising skills, and be part of something meaningful. What You’ll Do Welcome and engage with customers and supporters Promote products, campaigns, or initiatives that raise funds Assist with sales and transactions Share our mission and encourage community support Work as part of a positive, supportive team What We’re Looking For Friendly, confident, and good at talking to people Willingness to learn fundraising and sales skills No experience required — full training provided What We Offer A chance to gain real work and fundraising experience Training in sales, customer service, and communication skills A supportive team environment The opportunity to be part of a mission-driven organisation making real impact

Sales Assistant / Customer Service

We are seeking a friendly, proactive, and customer-focused individual to join our team as a Sales Assistant / Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service, assisting with purchases, and ensuring a seamless shopping experience. Your goal is to build lasting relationships and contribute to the overall success of our sales operations.

Warrior Marketing Birmingham B12 £500+ per week – Full-time, Part-time Overview Warrior Marketing is expanding and we are searching for Sales Advisors who are motivated, reliable, and eager to learn. This position offers structured training, uncapped earning potential, and the chance to build valuable customer service and sales experience. You will be the face of Warrior Marketing, speaking with customers directly, understanding their needs, and helping them find the right solutions. Responsibilities • Speak with customers confidently and represent Warrior Marketing in a professional manner., • Present products and services clearly, answering questions and building trust., • Maintain accurate notes on customer interactions and follow-ups., • Work towards individual and team sales targets., • Support your team and contribute to a positive, growth-focused environment. What We’re Looking For • Confidence when speaking with people., • Ability to stay motivated and consistent., • Strong communication and organisational skills., • Willingness to learn sales techniques (training provided)., • A proactive, results-driven mindset. Pay & Benefits • Weekly pay starting from £500 (performance-based, uncapped commission structure)., • Bonus schemes for top performers., • Career progression opportunities., • Mentoring and training programmes., • Team incentives and company events., • Free on-site parking. Schedule • Monday to Friday, • Flexible working hours available Ready to take your next step? Apply now to join Warrior Marketing and start building a career in sales today.

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KaraokeBox LTD

Assistant Bar Manager

Assistant Manager – Karaoke Bar Key Responsibilities • Support the General Manager with day-to-day operations of the karaoke rooms and bar., • Supervise front-of-house staff (bartenders, servers, hosts) to ensure smooth service., • Maintain a lively, safe, and fun atmosphere for guests., • Handle guest enquiries, complaints, and resolve issues quickly., • Assist with staff scheduling, Coocktail training, and performance management., • Oversee cash handling, stock control, and ordering supplies., • Ensure compliance with licensing laws, health & safety, and company policies., • Contribute to promotional events, theme nights, and social media presence., • Step in to cover manager duties when required. ⸻ Requirements • Previous bar, supervisory/assistant management experience in bars and hospitality, nightlife, or entertainment venues., • Strong leadership and team management skills., • Excellent communication and problem-solving abilities under pressure., • Knowledge of bar operations, stock control, and cash handling., • Flexibility to work evenings, late nights, weekends, and holidays., • Customer-focused with the ability to create a welcoming and energetic environment., • Familiarity with karaoke or live entertainment venues (preferred but not essential)., • Personal license holder (desirable). ⸻ What We Offer • Competitive salary + performance-based bonuses., • Opportunity to grow within a dynamic hospitality group., • Fun, vibrant working environment with music, entertainment, and social atmosphere., • Staff discounts and incentives., • Service charge plus bonus targets.

Oversee and coordinate daily sales operations to ensure smooth and effective store functioning. Assist management in achieving sales targets, enhancing customer satisfaction, and maintaining stock accuracy. Train, mentor, and motivate team members to deliver excellent service and meet performance standards. Monitor inventory levels, support stock ordering, and ensure products are accurately displayed and maintained. Address customer concerns and inquiries professionally to uphold a positive shopping experience. Ensure compliance with company policies, health and safety standards, and legal requirements. Provide regular reports and updates on sales performance, stock issues, and operational matters to senior management.

This is a full-time on-site role for a Sales Associate at KingsTrust LTD in Birmingham. We offer a fast paced sales and marketing environment with the opportunity to progress into more fulfilling managerial roles. With our passionate and dynamic team, we create a supportive atmosphere with direct mentorship. Key Responsibilities: Event Sales: Representing our clients at events in shopping centres, town centres, and other high-footfall locations, engaging with customers and generating sales. Customer Acquisition: Actively seeking and attracting new customers for our clients through face-to-face interactions, delivering exceptional service, and building strong relationships. Marketing Support: Assisting with the creation and execution of marketing strategies, supporting promotional events. Sales Reporting: Tracking sales performance, analyzing data, and providing insights to improve effectiveness. What We Offer: Fast progression opportunities. Networking across the UK. Travel opportunities across the UK. Competitive weekly pay. Performance based bonuses. Hands on training. What We're Looking For: Candidates with a positive can-do attitude. Strong communication skills. Growth mindset. High work ethic. Desire to progress and want more out of a "job".

We offer a fast paced sales and marketing environment with the opportunity to progress into more fulfilling managerial roles. With our passionate and dynamic team, we create a supportive atmosphere with direct mentorship. Key Responsibilities: Event Sales: Representing our clients at events in shopping centres, town centres, and other high-foot-flow locations, engaging with customers and generating sales. Customer Acquisition: Actively seeking and attracting new customers for our clients through face-to-face interactions, delivering exceptional service, and building strong relationships. Marketing Support: Assisting with the creation and execution of marketing strategies, supporting promotional events. Sales Reporting: Tracking sales performance, analyzing data, and providing insights to improve effectiveness. What We Offer: Fast progression opportunities. Networking across the UK. Travel opportunities across the UK. Competitive weekly pay. Performance based bonuses. Hands on training. What We're Looking For: Candidates with a positive can-do attitude. Strong communication skills. Growth mindset. High work ethic. Desire to progress and want more out of a "job". Requirements: 18 and over. Eligible to work in the UK. Excellent English speaking ability.

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Shanz Services Limited

Job Overview We are seeking a motivated and detail-oriented Account Executive to join our dynamic team. The ideal candidate will possess strong organisational skills and have a background in office administration. This role requires excellent communication abilities, both verbal and written, as well as proficiency in various software applications. The Account Executive will be responsible for managing client accounts, ensuring customer satisfaction, and supporting the sales team in achieving their targets. Responsibilities Manage and maintain relationships with existing clients to ensure their needs are met Assist in the preparation of sales proposals and presentations Conduct data entry and maintain accurate records of client interactions in our systems Provide administrative support to the sales team, including scheduling meetings and managing calendars Utilise Microsoft Office and Google Workspace to create reports, documents, and presentations Handle incoming calls with professionalism, demonstrating excellent phone etiquette Collaborate with other departments to resolve client issues promptly Perform clerical tasks such as filing, typing, and maintaining office supplies Requirements Previous office experience is essential; administrative experience is highly desirable Proficient computer skills, including familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace Experience with QuickBooks is a plus but not mandatory Strong organisational skills with the ability to manage multiple tasks simultaneously Excellent typing skills with attention to detail for data entry tasks Demonstrated clerical experience in a professional setting Ability to communicate effectively both over the phone and in writing If you are looking for an exciting opportunity to grow your career as an Account Executive within a supportive environment, we encourage you to apply.

About: Welcome to Jambo Promotions, we offer a fast paced sales and marketing environment with the opportunity to progress into more fulfilling managerial roles. With our passionate and dynamic team, we create a supportive atmosphere with direct mentorship. Key Responsibilities: Event Sales: Representing our clients at events in shopping centres, town centres, and other high-footfall locations, engaging with customers and generating sales. Customer Acquisition: Actively seeking and attracting new customers for our clients through face-to-face interactions, delivering exceptional service, and building strong relationships. Marketing Support: Assisting with the creation and execution of marketing strategies, supporting promotional events. Sales Reporting: Tracking sales performance, analyzing data, and providing insights to improve effectiveness. What We Offer: Fast progression opportunities. Networking across the UK. Travel opportunities across the UK. Competitive weekly pay. Performance based bonuses. Hands on training. What We’re Looking For: Candidates with a positive can-do attitude. Strong communication skills. Growth mindset. High work ethic. Desire to progress and want more out of a “job”. Requirements: 18 and over. Eligible to work in the UK. Excellent English speaking ability.

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