Complaints jobs in York

An opportunity has arisen for an experienced and diligent Complaints Resolution Officer to join their team, playing an integral role in addressing and resolving client complaints with precision and ...

We have an opportunity for a customer-focused individual with experience in complaints to join our Consumer Division as a Senior Customer Service Executive. Why Zenith? Headquartered in Leeds, our 1 ...

As a Compliance and complaints coordinator You will provide pro-active complaints management and administrative support to our clients, therapists, referrers, and any other relevant stakeholders. You ...

Their Central Complaints department sits alongside our clients Legal and Finance teams and supports teams across the UK managing escalated complaints from first point of contact through to resolution

The central complaints department supports teams across the UK managing escalated complaints from first point contact through to resolution. The customer relations advisor will provide the highest ...

Ensure that all complaints are dealt with appropriately. * Assist with queries relating to GDPR. * Assist as directed in dealing with licensing and regulatory issues, including liaison with the ...

As the world's leading Medical Defence Organisation, we specialise in assisting healthcare practitioners facing a variety of issues, from complaints to ethical dilemmas. Our Case Managers play a ...

Chair QBE EO's Complaints Working Group, overseeing all EO complaints performance against regulatory requirements, working closely with Compliance and other key stakeholders. Stakeholder Engagement

To follow the complaints procedures and to receive, log and attempt to resolve complaints received from customers with a view to the continuous improvement of our services. * To comply with Health ...

Handle customer queries, complaints, and operational irregularities with care and follow-up. * Liaise with other departments to ensure effective resolution of issues. * Inform customers about ...

Investigating and escalating as required complaints received ensuring formal complaints are lodged by the complaints handler. * Arranging AGM's, issuing invites, contacting venues, preparing agendas

Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator. * Monitor own workflow to ensure service levels are achieved. * Accurately perform ...

Manage complaints effectively, striving for positive resolutions * Maintain customer records and ensure data accuracy * Assist with general administrative tasks to support the sales team Requirements ...

Judicial reviews and complaints regarding adult social care * s.29 applications under the Mental Health Act * Advice r... ZIPC1_UKTJ

Complaints manager * Day to day management of all sites. * Responsibility for the successful application and maintenance of Lexcel. * Responsibility for HR functions including induction, appraisals ...

Maximising customer satisfaction on estates and responding positively to complaints, using them to help improve services * Ensuring health and safety inspections and checks are carried out on estates ...

You will possess strong complaint handling knowledge with a desire to take ownership and resolve complaints to the customers satisfaction, escalating only complex complaints within the business

Ensure that the shift is aware of shift performance regarding non-conforming product, customer complaints, CCPs, GMP, taste panel and hygiene performance * Supply, maintain, communicate and train ...

Responding to customer complaints/concerns in a professional manner * Training and educating your team on making drink processes and policies * Managing and creating content for TikTok in your branch

To deal with customer complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily for all parties concerned * To proactively call nil spend/dormant/targeted accounts as ...

... complaints, fee application, delegated authority, MRC's etc. * Oversee and monitor breach logging, further to QA findings, undertaking appropriate root cause analysis and engaging with the business ...

Managing supplier related problems on the complaints system and ensuring appropriate responses are received * Participating in complaint investigations and control of client returns to establish root ...

Review and monitor customer complaints where required, complete MI, contribute to Root Cause Analysis, and to submit regulatory reports. Monitor and review specific managed portfolio issues and ...

Dealing with all customer enquiries or complaints in a timely and empathetic manner. * Working alongside our suppliers to ensure our customers receive a smooth & efficient ordering experience