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Office Location: Brighton / Eastbourne Job purpose RICS Registered Valuer with 0-3 years post qualification experience to undertake Red Book valuations for various purposes including secured lending. To undertake rent reviews and lease renewals on commercial properties including offices, industrial and retail. The employee will be an important part of the Professional Team which comprises other Chartered Surveyors and Graduates with specialist knowledge in the following disciplines: Valuation, Lease Advisory, Rating and Leasehold Enfranchisement. Role Dimensions Financial data (budgets etc) Each fee earning member of staff has an annual financial target which would be set based on the employee’s experience and ability. Total number of employees for whom you have line responsibility None initially, however there are junior members of the team who learn by way of shadowing senior members. As part of the Professional team, you will play your part in mentoring the junior members of staff, helping with their preparation for the APC and assisting them as they develop into Chartered Surveyors. Other data Working as part of the Professional team and supported by the Division as a whole, the role is to undertake existing instructions, maintain existing Client relationships by keeping them informed of the progress of their reports and develop new business. The majority of work will involve property situated in the South-East of England and primarily in Sussex. In some cases, it is necessary to travel outside this geographical area, for example as part of a portfolio valuation. Business generation and client facing business activity is a requirement and necessary for promotion opportunities. Cross-selling will also be rewarded. Opportunities arise from time to time to take on extra responsibility in certain areas ancillary to our core business e.g. APC / Graduate Counsellor, Sustainability Team, Complaints Handling, Anti Money Laundering, IT Committee etc. Key responsibilities • Client Management is a key component of this role. It is imperative that both existing clients and potential clients are provided with a prompt and professional service which promotes the Department, Division and ultimately the Firm. Keeping clients abreast of inspection dates and progress of their reports are core components of this position., • Responsible for Fee and Cost Management quoting for work and ensuring that all fees and other costs are monitored and processed in a timely way so that income and profit targets are met. As a fee earner, to prepare invoices and liaise with Clients and Accounts to ensure bad debts are kept to a minimum., • Business Generation for the Department and firm as a whole which involves social interaction with potential clients, Bank managers, solicitors, accountants etc. The firm also holds numerous social events during the year where you are asked to invite some of you own Clients and host them on the day., • Professional and Personal Development to identify and address the relevant development requirements for the job; and ensuring that the appropriate skills and technical knowledge are evident., • Compliance and administration to maintain all the relevant professional and in-house procedures and standards, so ensuring good practice and consistency for the department and Company is achieved., • Knowledge of changes and developments in professional and ancillary areas and to take steps to expand knowledge of the same. Communications & working relationships Internal • Line manager – for support and to monitor progress, • Departmental colleagues – to support each other and to ensure efficient service, • Clients – to keep advised of progress, to advise and to take instructions, • Professional bodies – to maintain and develop knowledge, • Other agents/professionals – comparables, market knowledge and negotiation Key performance indicators Financial – e.g. income, profit margins, debtor days, billing timesService standards – e.g. up to date knowledge of client needs • Departmental targeted income Compliance and Administration • Evidence of following the administrative procedures that may include:, • Debtor days/billing times, • 100% reports in standard format, • 100% compliance of QA & Company standards, • Accounts submission on timely basis (timescale – to be agreed) Personal Development • Development plan in place, • Evidence of behaviours as described in Section 7, • Attendance at courses relevant for RICS CPD, • Any additional training deemed necessary, • Assist in the training of OTA / junior staff members as required Person specification Knowledge, skills and experience required Qualifications • MRICS, RICS Registered Valuer with minimum 0-3 years PQE experience is essential Knowledge • Chartered Surveyor with relevant experience of Valuation is essential., • Able to demonstrate an up to date knowledge of professional matters such as the Red Book is essential, • Previous experience of independently undertaking rent reviews and lease renewals is essential., • Able to demonstrate knowledge of potential new markets appropriate to their region / town (desirable), • Able to demonstrate knowledge of current legislation that affects the building, development, marketing and letting of commercial space(desirable), • IT literate, with an ability to use IT as tool to support work, through effective use of databases, websites, in-house templates is essential. Experience • Able to demonstrate ability to develop the skills necessary to generate new clients and jobs (desirable), • Experience of the relevant commercial markets (desirable) Skills • Ability to solve problems effectively and creatively., • Time management able to organise and manage time effectively., • Report / letter writing to produce readable grammatically correct written reports and letters which are clear, logical and persuasive. Behaviours • Influencing clients and applicants to achieve positive outcomes in relation to proposals and working relationships., • Persuasiveness to understand the needs of the client / audience and respond accordingly by modifying or changing the communication style accordingly (written or verbal), • Initiate action to recognises, creates and seizes opportunities to implement plans and ideas to achieve business objectives., • Tenacity to demonstrates perseverance over a period of time to achieve objectives, irrespective of obstacles., • Attention to detail and accuracy ensures that activities and task are handled correctly and completed on time., • Adapting to change ability to respond constructively, enthusiastically and flexibly to changes in team, market and work., • When undertaking site visits these might not be accessible via public transport and therefore access to transport will be required SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment. By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: Privacy | SHW

Position Summary: We’re looking for an experienced sterility assurance professional to play a central role in strengthening aseptic and contamination control strategy across two sterile manufacturing facilities. This position sits at the heart of sterile operations partnering with Manufacturing, Engineering and Quality to drive high standards in GMP compliance, aseptic behaviour and contamination control, including support for IMP manufacture. This is not a purely oversight role it is an operationally embedded position with real influence across production areas. Key Responsibilities: • Act as the site subject matter expert for sterility assurance and aseptic behaviours, • Support sterile manufacturing operations in maintaining and improving GMP compliance, • Drive contamination control standards across cleanroom environments, • Lead and support investigations (non-conformances, OOX, complaints), including structured root cause analysis and GEMBA activities, • Review and trend environmental monitoring data, presenting findings to operational forums, • Contribute to contamination control strategy, risk assessments and quality risk management activities, • Support validation, equipment introduction and shutdown activities from a sterility assurance perspective, • Partner with Engineering and Production to proactively identify and mitigate sterility risks, • Support internal audits and inspection readiness activities, • Champion continuous improvement across sterile operations Requirements: • 3+ years’ experience within pharmaceutical manufacturing, testing or QA, • 2+ years within a sterile or aseptic manufacturing environment, • Strong working knowledge of GMP/GxP and sterile manufacturing principles, • Experience supporting investigations and CAPA implementation, • Understanding of contamination control strategies and sterility assurance systems, • Confident communicator with the ability to influence production and engineering stakeholders, • Strong report writing and data analysis capability

Communicate with internal and external parties to investigate and resolve complaints, using emerging trends and historical data to implement mitigations. Ensure regulatory compliance, including fulfilling requests from the Financial Ombudsman Service and the British Vehicle Rental and Leasing Associ

It’s designed to give you a taste of the company culture and the type of work involved. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time. If something’s not working, you’ll b

A leading energy provider in Brighton is seeking a Customer Care Executive to investigate and analyze complaints while ensuring regulatory compliance.

As a Complaints Manager, you will oversee processes and systems to ensure the efficient and effective resolution of customer complaints, addressing concerns promptly and maintaining compliance with regulatory standards. This role focuses on complaints operations, ensuring compliance, and driving imp

Host complaints and incident stand‑ups for all teams across the business. Be directly responsible for up to 3 team’s complaints and incident SLAs and compliance. Communicate with internal and external parties to investigate and resolve complaints, using emerging trends and historical data to imp

Water Technician - JLL Work Place Management - South East Position Overview: JLL Work Place Management seeks a skilled Water Technician to join our facilities management team in London. This role involves maintaining, monitoring, and managing water systems across commercial properties to ensure compliance with health and safety regulations while delivering exceptional service to our clients. Key Responsibilities: Water System Management: Conduct routine inspections, testing, and maintenance of water systems including hot and cold water services, cooling towers, and domestic water supplies. Perform risk assessments for Legionella prevention and implement control measures in accordance with L8 guidelines and HSG274 standards. Monitor water quality through regular sampling and testing, maintaining detailed records for compliance purposes. Maintenance and Repairs: Execute planned preventive maintenance schedules for pumps, valves, storage tanks, and distribution systems. Respond to emergency callouts for water system failures or leaks, performing repairs and temporary solutions to minimize disruption. Coordinate with contractors for major repairs or system upgrades when required. Compliance and Documentation: Ensure all water systems comply with relevant legislation including the Water Supply (Water Fittings) Regulations and Health and Safety at Work Act. Maintain accurate logbooks, test certificates, and inspection reports. Prepare monthly compliance reports for clients and support audit activities. Client Service: Provide technical expertise and guidance to building managers and tenants regarding water system operations. Respond to water-related queries and complaints promptly and professionally. Support client meetings with technical recommendations and system performance updates. Essential Requirements: City & Guilds qualification in plumbing or water systems management, or equivalent experience. Legionella awareness training (BOHS P901 or equivalent) with understanding of ACoP L8 requirements. Minimum 3 years experience in commercial water system maintenance. Valid UK driving license and willingness to travel across London portfolio. Preferred Qualifications: Water treatment certification, IOSH Working Safely qualification, and experience with building management systems integration. Previous facilities management or corporate real estate experience advantageous. What We Offer: Competitive salary commensurate with experience, comprehensive benefits package including health insurance and pension scheme, professional development opportunities, and the chance to work with a leading global real estate services firm on prestigious London properties. Note: This is a general job description based on typical water technician roles in facilities management. For specific JLL WPM positions, salary details, and current openings, please consult JLL's official careers portal or contact your local JLL HR representative, as I don't have access to current internal job postings or specific role requirements. TPBN1_UKTJ

School Governance and Admissions Officer We are looking for a School Governance and Admissions Officer to lead school governance and admissions in Church of England schools across the Diocese. This is a part-time, hybrid working role that also offers flexi time. Position: School Governance and Admissions Officer Location: East Sussex/Hybrid Salary: £30,970 per annum (FTE £44,242) Hours: Part-time 26.25 hours per week (flexibility to work over 3.5 or 4 days per week) Contract: Permanent Closing Date: 1st March 2026. Interview Date: Hove on 16th March 2026. About the Role The Diocese has 154 schools across Sussex working in partnership with 360 parishes. Based at Church House in Hove, the vision for Education is to be “Deeply Christian, serving the common good.” The School Governance and Admissions Officer will work closely with the Director of Education and Deputy Director of Education to act as the lead officer for school governance and admissions for all Church of England schools across the Diocese of Chichester. You will provide advice and support to headteachers, staff, governors and clergy of Church of England schools and academies specifically related to the Admissions code of practise and issues relating to compliance and governance. Main duties include: Provide expert advice and support on school admissions to headteachers and school governors. Advise on compliance and governance matters, including complaints and disciplinary issues. Develop and deliver training to governors and headteachers on admissions and governance. Manage the recruitment and appointment process of foundation governors. Work with the Deputy Director and School Effectiveness Team to address leadership and management issues in schools to help raise standards and improve outcomes for children. About You Our ideal candidate will: Be educated to degree level (or equivalent) and with experience of being a school governor, clerk to governors or other relevant governance experience. Demonstrate up to date knowledge and understanding of education legislation and regulation related to admissions and governance for Church Schools and Multi-Academy Trusts. Be confident in planning and delivering high quality training to governors and headteachers. Build strong working relationships with a broad range of stakeholders, including governors, headteachers, academy partners and Local Authority officers. Demonstrate commitment to the aims and ethos of the Diocese of Chichester and represent the diocesan Education team professionally and positively. For full details of the job please see the job description and person specification when you click to apply. About the Organisation The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England. As an employer, and as a Church House team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive. What we offer: A salary of £30,970 per annum (pro-rata FTE £44,242) for 26.25 hours per week (0.7) with flexibility to work over 3.5 or 4 days per week Flexi-time and the opportunity to apply to use the DBF's remote working policy to work from home for part of the week. A 0.7 pro-rata entitlement of 28 days of annual leave, plus bank holidays and two privilege days per year. Membership of the Church Worker's Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%. An employee assistance programme with access to counselling support, GP helpline, financial, legal and care advice and support. Free eye tests and employer contribution towards glasses Free parking, and the ride to work scheme and development opportunities The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends Other roles you may have experience of could include School Governance, School Admissions, Admissions, Governance and Admissions, School Governance and Administrations, School Governance Officer, School Admissions Officer, Admissions Officer, Governance and Admissions Officer, School Governance and Administrations Officer. #INDNFP PLEASE NOTE: This role is being advertised by Not For Profit People on behalf of the organisation. TPBN1_UKTJ

Our client is seeking an experienced Housing Review & Complaints Officer to lead on statutory housing and homelessness reviews and manage corporate complaints within the Housing & Public Protection Service. Log, coordinate, and respond to complaints, ensuring accuracy and timely resolution.

Housing Reviews and Complaints Officer Location: Maidenhead, Berkshire Pay: £22.

This Complaints Officer role offers the chance to manage and resolve complaints across housing services, helping ensure safe, quality homes and services that tenants can trust. Investigate and resolve complaints thoroughly, effectively, and in a timely manner. Maintain consistent and clear communica

A prominent water utility company in the United Kingdom is looking for a Customer Complaints Deputy Team Leader to join its Customer Complaints Team.

Our client is seeking an experienced SEND Lead Complaints and Tribunals Officer to join our Education and SEND team on an interim basis to manage complex SEND appeals, represent the Local Authority at tribunals and drive early dispute resolution.

This role involves managing customer complaints, ensuring they are resolved fairly and in compliance with regulatory requirements. A well-established B2B lender in the UK is seeking an experienced Complaints Handler for their risk and compliance function.

A leading fintech company in London is seeking a Senior Complaints Operations Manager to lead the strategic direction of their complaints department.

Prepare evidence and responses for complaints, enquiries, and Ombudsman investigations. Monitor and track tribunal作为 tukuna casE complaints, and outcomes to inform service improvements. Interim SEND Complaints & Tribunals Officer.

The roles focus on ensuring compliance with editorial guidelines and representing audience concerns in complaints handling.

You will also assist in resolving outstanding complaints related to housing and repairs.

About the roleRole OverviewAs the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. By championing the benefits of learning from complaint outcomes across the business, you will lead the strategic

Queen Mary is looking to recruit a new candidate to the Appeals, Complaints & Conduct Officer role within the Appeals, Complaints & Conduct Office (ACCO). The Appeals, Complaints & Conduct Officer is a senior caseworker within ACCO, and works across the University to ensure best practice in matters

Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in. Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator.

A local council in England is seeking a SEND EHC Team Lead to manage a team delivering high-quality statutory SEND casework.You will support EHC Coordinators and Review Officers to ensure compliance with SEND legislation.The ideal candidate will possess strong communication and organisational skills

We have an exciting opportunity for a Customer Complaints Deputy Team Leader to join the Customer Complaints Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. You will support and develop a team of Customer Complaint Agents within the Cust

A leading Social Housing contractor is seeking a full-time Resident Liaison Officer to manage tenant complaints and ensure customer satisfaction.

Morgan Hunt currently requires a Complaints Investigator for Housing Trust based in West London on a Temporary basis. Essential: Experience handling stage one complaints in a regulatory environment. Investigate complaints independently, using all available information to reach fair and timely resolu

Resolving delivery issues and tactfully dealing with occasional complaints.

A leading social services provider is looking for a candidate with extensive experience in complaints handling, especially pertaining to housing and public realm issues. The role involves managing stage 2 complaints, drafting responses for Corporate Directors, and engaging with senior stakeholders.

Provide day-to-day support to managers within the complaints and resolution function as required. Experience supporting residents to resolve complaints or disputes, ideally within housing or a regulated environment. Exposure to a broad range of housing and complaints functions.

Previous experience handling complaints within financial services, ideally within lending, banking, or SME finance. As part of their ongoing commitment to customer fairness and regulatory excellence, they are seeking an experienced Complaints Handler to join their risk and compliance function. This

We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. Your work won’t just resolve complaints - it will help shape better services for the future. The spot salary for the Complaints Resolution Partner post is £30,878 per annu

A leading specialist automotive finance lender is seeking a Complaints Specialist to manage the full complaints process, ensuring fair and efficient resolutions.

A customer-focused housing organization is seeking a Complaints Resolution Partner in Peterborough.

A reputable housing provider in Greater London is looking for an Investigation and Information Assistant to enhance its complaints handling process.

This hybrid role involves handling customer complaints through various channels, ensuring fair outcomes, and adhering to regulatory standards. A regulated financial services business in the UK is seeking a dedicated Complaints Advisor to join their contact centre team.

A well-established family-owned business in Aldershot, Hampshire is seeking a Customer Complaints Advisor to join their dedicated team. The role involves managing customer complaints, ensuring prompt resolutions, and providing high-quality service.

A leading recruitment agency is seeking a Complaints Investigator for a Housing Trust in West London. The role involves investigating complaints independently, managing issues from initial contact to resolution, and ensuring customer service excellence. Ideal candidates should have experience in han

Key responsibilities include processing orders, providing exceptional customer service via various channels, and handling complaints.

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

A public service broadcaster is seeking two independent Editorial Advisers to provide expertise on editorial standards and complaints.

Strong analytical skills are needed to manage and report on complaints data. A recruitment agency in the United Kingdom is seeking a customer service professional for handling customer complaints and providing excellent service. The candidate will be responsible for resolving complaints transparentl

Our client is seeking candidates with extensive complaints handling experience, particularly (but not exclusively) in relation to housing, repairs, homelessness and public realm complaints. The successful candidate will need experience of managing stage 2 complaints, drafting responses on behalf of

Customer Service & Complaints Handling. Handle customer complaints professionally, ensuring fair, transparent, and timely resolution in line with internal policies and the Housing Ombudsman Complaint Handling Code. Gather, analyse, and prepare complaints data for monitoring, trend analysis and repor

A prominent recruitment agency is seeking a Senior Complaints Resolution Officer to manage and resolve complex housing complaints within a busy Housing Hub.

A leading wealth management firm in the UK seeks a Complaints Investigator on a fixed term remote contract for 9 months. The role involves investigating and resolving complaints, liaising with stakeholders, and ensuring compliance with regulations. Ideal candidates have experience in complaints inve

A leading restaurant chain in the UK is seeking a Senior Customer Support Manager to lead the team responsible for handling customer complaints.

The position includes responsibilities like managing complaints, ensuring legal compliance, and serving as a technical contact for clients.

Support the Complaints and Casework Manager in delivering an effective, customer‑focused complaints service for residents and the Client. Complaints Investigator needed in North London Paying £19. Lead on projects aimed at improving service standards, performance, and consistency in complaints ha