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  • Hotel Manager
    Hotel Manager
    25 days ago
    £33000–£35000 yearly
    Full-time
    Brighton and Hove

    We are seeking an experienced Hotel Manager to lead our hotel operations efficiently and effectively. Your primary focus will be on delivering outstanding guest experiences and maintaining high service standards. Key Responsibilities Team Leadership & People Management • Lead, coach, and motivate all hotel staff to achieve high performance., • Recruit, onboard, train, and develop team members., • Monitor staff performance and address issues consistently., • Create development plans and support career growth for staff. Guest Experience & Quality Standards • Ensure every guest receives excellent service throughout their stay., • Handle guest feedback and complaints professionally, turning issues into improvements., • Maintain high standards in rooms, public areas, and service delivery. Operational Management • Oversee daily hotel operations, ensuring smooth workflow between departments., • Ensure rooms and public areas are maintained to brand or hotel standards., • Ensure timely reporting and follow-up on repairs or maintenance needs. Compliance, Health & Safety • Ensure adherence to health & safety procedures and legal requirements., • Monitor and enforce compliance with hotel standards and SOPs., • Manage daily health & safety tasks including incident reporting and audits. Financial & Administrative Duties • Monitor budgets, control costs, and assist with financial reporting., • Manage rotas, banking responsibilities, and administrative tasks., • Review operational performance and set goals for improvement. Performance & Improvement • Analyze guest feedback, audit results, and performance data to create action plans., • Work with leadership to implement enhancements to service or operations., • Promote a culture of continuous improvement throughout the team. Skills & Requirements • Minimum 3 years’ hotel management or senior hospitality operations experience., • Strong leadership and team development skills., • Excellent customer service and communication abilities., • Experience in handling budgets, reporting, and administrative duties., • Proficient in Microsoft Office and hotel management systems., • Ability to work under pressure in a fast-paced hospitality environment.

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  • Housekeeping Supervisor required for Hotel
    Housekeeping Supervisor required for Hotel
    1 month ago
    £14 hourly
    Part-time
    Brighton and Hove

    Job Type: Permanent/Part time Salary: £14 per hour Job Location: Brighton, BN1 2DA Work Hours: Shifts available up to 5 days a week both weekends and weekdays averaging 6 hours per shift from 9am Crestvista Cleaning is a fast-growing environmentally friendly commercial housekeeping and cleaning company looking for responsible passionate people who care about cleaning and others to join our team. We value our staff and provide training for everyone who joins us. Requirements of the Supervisor: • Work independently within a team and alongside client staff., • Have excellent attention to detail, • Be able to start as soon as possible., • To complete a DBS check, • Additional hours may become available (we'll always ask), • Take pride in your work and willing to be proactive to help the client, the other housekeeping staff and hotel guests, • Duties of the Supervisor:, • Supervising and cleaning (leading by example) the making up of hotel rooms after guest stays, • Damp dusting, • Vacuuming, • Mopping, • Cleaning washroom facilities, • Making beds, • Emptying bins, • Post-clean room inspections to make sure nothing has been missed, • Taking linen and laundry to and from the laundry room, • Replenishing provisions and refreshments if necessary, • Benefits:, • Paid Monthly, • Accrued holiday pay per year, • Uniform provided, • Full on the job training and support, • Full support of our Operations Manager and Director and the Hotel's leadership team If you meet the requirements for this role and feel the role would be a good fit for you, then please apply today!

    No experience
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