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  • Office Manager
    Office Manager
    hace 13 días
    £33000–£35000 anual
    Jornada completa
    Brighton and Hove

    Join our team as a Hotel Office Manager, where your primary responsibility will be to oversee administrative operations, coordinate departmental activities, and ensure compliance with regulations. Your role is crucial in maintaining the hotel's efficient operation and supporting both staff and management. Key Responsibilities • Oversee daily office operations and maintain organized administrative systems., • Manage documentation, filing, correspondence, and internal communication., • Prepare operational, compliance, and performance reports., • Handle phone calls, emails, and guest inquiries professionally. Staff Coordination & HR Support • Support recruitment, onboarding, and HR record-keeping., • Assist with internal staff development and promotions., • Manage staff rotas, attendance, and holiday scheduling., • Maintain clear communication between departments. Compliance & Safety • Ensure compliance with Fire Safety, Health & Safety, COSHH, cleanliness, and water hygiene (Legionella) requirements., • Keep audit-ready compliance documentation., • Support risk assessments and scheduled safety checks., • Ensure all operational practices meet legal and internal standards. Operational Support • Coordinate with Housekeeping, Maintenance, and Reception teams., • Assist with maintenance reporting and follow-ups., • Provide front-of-house support during busy periods if required., • Maintain smooth communication and workflow across the hotel. Financial & Reporting • Assist with invoices, petty cash, supplier accounts, and basic budgeting., • Contribute to daily and weekly financial summaries., • Keep accurate administrative and financial records. Business Development Support • Assist in implementing operational improvements., • Support upcoming advertising and promotional plans., • Help coordinate partnerships with travel agencies to increase bookings., • Identify opportunities to improve efficiency and revenue. Supplier and Contract Oversight • Support sourcing and evaluation of suppliers required for administrative, maintenance, and compliance services., • Maintain records of service agreements, renewal dates, pricing, and performance levels., • Monitor supplier delivery standards and escalate issues when necessary. Data Management and GDPR Compliance • Ensure secure handling and storage of confidential employee, compliance, and financial documentation., • Maintain GDPR-compliant retention systems, access controls, and data disposal procedures., • Support adherence to company policies regarding confidentiality and data protection. Skills & Requirements • Minimum of 3+ years of managerial experience., • Strong understanding of UK compliance and safety standards., • Proficient in Microsoft Office (Word, Excel, Outlook)., • Excellent organizational and communication skills., • Confident in leading staff, resolving issues, and supporting performance., • Strong problem-solving skills and customer focus., • Ability to multitask and work effectively in a fast-paced environment.

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  • Housekeeping Supervisor required for Hotel
    Housekeeping Supervisor required for Hotel
    hace 20 días
    £14 por hora
    Jornada parcial
    Brighton and Hove

    Job Type: Permanent/Part time Salary: £14 per hour Job Location: Brighton, BN1 2DA Work Hours: Shifts available up to 5 days a week both weekends and weekdays averaging 6 hours per shift from 9am Crestvista Cleaning is a fast-growing environmentally friendly commercial housekeeping and cleaning company looking for responsible passionate people who care about cleaning and others to join our team. We value our staff and provide training for everyone who joins us. Requirements of the Supervisor: • Work independently within a team and alongside client staff., • Have excellent attention to detail, • Be able to start as soon as possible., • To complete a DBS check, • Additional hours may become available (we'll always ask), • Take pride in your work and willing to be proactive to help the client, the other housekeeping staff and hotel guests, • Duties of the Supervisor:, • Supervising and cleaning (leading by example) the making up of hotel rooms after guest stays, • Damp dusting, • Vacuuming, • Mopping, • Cleaning washroom facilities, • Making beds, • Emptying bins, • Post-clean room inspections to make sure nothing has been missed, • Taking linen and laundry to and from the laundry room, • Replenishing provisions and refreshments if necessary, • Benefits:, • Paid Monthly, • Accrued holiday pay per year, • Uniform provided, • Full on the job training and support, • Full support of our Operations Manager and Director and the Hotel's leadership team If you meet the requirements for this role and feel the role would be a good fit for you, then please apply today!

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