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Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

We are recruiting on behalf of a well-established manufacturing organisation for a Quality Engineer to join their team in Eastbourne. This is a fantastic opportunity for an experienced quality professional to play a key role in driving continuous improvement across production processes. You will lead investigations into quality issues, support customer satisfaction, and help ensure products meet the highest industry and client standards. This is a hands-on role with occasional travel to customer sites for meetings and inspections. What’s on Offer: Job Type: Full-time, permanent Location: Eastbourne Salary: Competitive (dependent on experience) Key Responsibilities Lead and coordinate continuous improvement activities across the business Manage non-conformances, customer complaints, and returns (RMA process) Conduct root cause analysis using tools such as 8D, 5 Whys, and Ishikawa Implement corrective and preventative actions to prevent reoccurrence Maintain and manage internal quality processes (NCR, ECN, CAR) Work closely with production teams to improve product quality and performance Support supplier selection and qualification processes Carry out inspection duties when required Liaise with customers to ensure high levels of service and satisfaction Participate in site visits and customer meetings as required Skills & Experience and Training Requirement Minimum 5 years’ experience in ...

Ensure the site is completed to the required standard and on time, raise issues to the leadership team when necessary. Direct any Customer queries and complaints to the Team Leader and main office. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup web

Job Title: Service Manager Department: Service Reporting To: Technical Director Location: Fordham, Cambs Hours of Work: 40hrs p/w Purpose of the Role Fire and Security Manager for service and installation of Fire detection, emergency lighting, fire extinguishers and Security services with our BAFE and SSAIB approved company. CamAlarms Limited is an ambitious company servicing throughout East Anglia, working with commercial, industrial, educational, and healthcare sectors and requires a fire and security manager to assist with the continued growth and management of the business. Working alongside the Assistant Service Manager and Technical Director to assist the company overall to reach its growth aspirations. The ideal candidate will have experience and a proven track record within the fire and security industry. Good knowledge of all aspects of maintenance and installations of fire and security equipment Key Responsibilities (not limited to) Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out. Displays extensive working knowledge of industry standards and practices, including product details and company services offered. Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionally. Assists with or performs administrative tasks. Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulations. Sets up and maintains service desk, including managing service desk team members and evaluating desk efficiency. Resolves service desk problems and improves current service desk methods to increase productivity and customer service. Monitors department issues and client complaints to define patterns and work to lessen those recurring issues. Regularly audits work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly. Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure highest quality of work. Ensure all necessary paperwork is obtained and processed promptly and in adherence to the company’s ISO procedures – chasing when not received. Be professional, presentable and customer centric at all times – delivering an exceptional customer experience by providing an exemplary high standard of personal customer service. To build and maintain strong client relationships and uphold the positive reputation of CamAlarms Limited. THIS LIST IS NOT EXHAUSTIVE AND FURTHER REQUIREMENTS MAY BE REQUESTED BY SENIOR MANAGEMENT FROM TIME TO TIME. Skills Requirements Extensive knowledge of installations of fire and security systems. Systems commissioning knowledge preferred, but not essential. FIA course 1, 2/3 and 6 will be preferred. Knowledge on Kentec, Advanced and Morley systems – Ziton and Gent would be an advantage. Complete commissioning of systems, including witness testing and client demonstration and training being able to plan and communicate well within the team, suppliers and customers. Knowledge of carrying out both service, installation and commissioning. Be able to complete relevant documentation. Understand the configuration programming to be able to comply with the commissioning strategy and methodology of systems being worked on. A good understanding of installation/electrical procedures and principles related to the fire and security industry. Computer literate with understanding of Word, Excel, Outlook and general IT skills. Strong written, verbal and numerical skills – with both colleagues and customers. Excellent telephone manner. Positive can-do attitude towards career development. Exceptional organisational skills. Committed and willing to go the extra mile to get tasks completed on time. Well-presented, portraying a professional image of the business. Ability to work successfully as a team member and on own. Ability and desire to learn the legal and regulatory compliance for the Fire and Security Industries. Capabilities Good verbal and written communication skills, including the ability to prepare reports and complete relevant documentation. Applies basic problem-solving skills. Understand and disseminate specifications and technical drawings. Display initiative and to have strong attention to detail. Excellent organisational and time management skills. To be computer literate. Flexible and proactive when facing challenges. Ability to work autonomously or as part of a team. Provides polite, accurate and timely information in response to customer requests. Inform and educate customers regarding available system alternatives where they exist. Treats customers with courtesy, sensitivity and fairness, building a positive rapport. Willing to go the extra mile to satisfy customers’ differing needs and commitments. Salary and Benefits 1. Salary – As discussed, 2. 23 Days holiday plus bank holiday’s, 3. Pension, 4. Health Cash Plan, 5. Various Healthcare benefits, 6. Long Service Awards Scheme, 7. Company Car, 8. Company Mobile Phone, 9. Company Laptop As an ideal candidate you should have proven experience in a fire and security role. You will be organised, have strong verbal communications with the ability to communicate with clients and colleagues. If you relish the opportunity to work autonomously and want to be part of a growing independent local business, then sumbit your CV now

HR Manager - Norwich HD Tech Recruit are working with a well-established company based in Great Yarmouth to recruit an experienced HR Manager This is a key management role, reporting to the Directors and General Manager, with responsibility for overseeing day-to-day operational duties, managing teams, and ensuring standards, compliance, and performance are maintained across the business. Main Purpose of the Role The successful candidate will support the senior leadership team by managing daily operational requirements, leading staff, resolving issues, and helping drive continuous improvement across the organisation. Reports To Directors and General Manager Hours of Work 50 hours per week, as required by the role. Salary Up to £50,000 Essential Technical and Management Skills The successful candidate will have: A strong understanding and practical application of good people management practices Leadership and line management experience Strong problem-solving and tactical decision-making skills Excellent written and verbal communication skills, including face-to-face and telephone communication at all levels Knowledge of industry best practice and incident management systems Experience in training design and delivery A good understanding of current legislation and regulations relevant to the industry Essential Personal Attributes The ideal candidate will be: Highly organised, with strong time management and prioritisation skills A confident leader and team player Able to build productive internal working relationships Firm but fair when dealing with complaints, performance, or disciplinary matters Self-motivated and able to use their own initiative Committed to change, development, and continuous improvement Determined, resourceful, and results-driven Cooperative, flexible, and professional in their approach Desirable Previous Experience Previous experience in the following areas would be beneficial: Line management or supervisory experience At least 2 years’ experience in a similar managerial role Design and delivery of driver induction and training programmes Experience working within a transport, logistics, freight, or similar operational environment Benefits The company offers a strong benefits package, including: Salary exchange scheme to help maximise personal income and future pension contributions Personal accident cover Employee of the Month scheme Christmas bonus gift vouchers 24/7 access to doctors and dentists, with prescriptions delivered to your door Benefits extended to immediate family members Access to legal professionals and wellbeing consultants One-to-one support covering legal disputes, dietary and meal planning, smoking cessation, and more Death in service scheme worth £100,000 plus annual salary * Discounted gym membership

Resident Liaison Officer - Brighton & Hastings (SUSSEX)- Planned Maintenance Salary: Up to £32K + package Location: Brighton & Hastings Job Type: Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Brighton & Hastings area. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ

Environmental Health Officer (Private Sector Housing) Sussex Local Authority £50-£60 per hour Initial 6-Month Contract Hybrid Working Are you an experienced Environmental Health Officer looking for your next interim contract within Local Government? A Sussex-based Local Authority is seeking an experienced Environmental Health Officer to join its busy and supportive Environmental Health team on an initial 6-month contract. The Role: As an Environmental Health Officer, you'll manage a varied caseload across the Private Rented Sector, focusing on housing standards, enforcement, and regulatory compliance. Key responsibilities will include: Carrying out HHSRS inspections and property investigations Assessing category 1 and category 2 hazards under the Housing Health and Safety Rating System Serving statutory notices and undertaking enforcement action under the Housing Act 2004 Preparing and issuing Civil Penalty Notices (CPNs) Investigating housing complaints, disrepair cases, and poor housing conditions Liaising with landlords, tenants, legal teams, and external agencies Preparing detailed inspection reports and evidence packs Supporting wider Environmental Health and Housing Enforcement functionsAbout You To be considered for this Environmental Health Officer role, you will ideally have: Recent experience working within a Local Authority Environmental Health or Private Sector Housing team Strong knowledge of the Housing Act 2004, HHSRS, and housing enforcement legislation Experience preparing and issuing Civil Penalty Notices Ability to independently manage a busy and varied caseload Excellent communication, negotiation, and report-writing skills Environmental Health qualification and EHRB registration (or equivalent) preferred Availability to start at short notice would be advantageousContract Details If you're searching for an Environmental Health Officer role with a varied caseload and the opportunity to make a real impact within a Local Authority, this would be a great opportunity for you. For more information, give me a call on (phone number removed) or email (url removed)

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Applications for this post will only be accepted from current employees of West Lothian Council (this includes casual and agency staff who are currently undertaking work for us).You will support the Passenger Transport Manager in ensuring that the council’s passenger transport services are support

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager

Start your journey in a rewarding career.Join Komplex Care – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK.Komplex Care s

As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activiti

Join our MeTS Settlement and Specialist Services Business Unit as a.Mainframe Application Support Team Leader.This role offers the opportunity to manage day-to-day operations whilst utilising your own technical skills to deliver enhancements and BAU support tasks as well as develop strategic experti

As a Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at home

An established, values-led charity is seeking a passionate and experienced professional to join its expanding accommodation services.The organisation delivers specialist, trauma-informed support to individuals and families affected by domestic abuse, helping them to rebuild their lives, increase res

As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life wi

Address client complaints using.

I like working in safeguarding because it is the team that best enables relationship-based practice.I am very keen to develop a connection with the children and families I support, and I put a lot of effort into this.When we reach the end of our journey together and children are safely cared for by

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Weekend Care Assistant – Newport, Cowes and Freshwater.Join Our Care Team on the Isle of Wight – Competitive Pay, Flexible Hours, Apply Now!.Across the West of the island – Newport, Cowes, and/or Freshwater areas, Isle of Wight.Additional benefits include enhanced pay for work carried out on p

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

Our Vision is to be admired for our craft, experience, and sustainability.Desired by our customers and loved by our people.Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’.We’re not just for men on their big day – we’re for everyone, all the ti

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

At Marble Partners, we believe leadership is not defined by titles but by action.True leaders bring people together, raise standards, and create momentum wherever they go.As our organisation grows across London, we are looking for someone who is ready to step forward, take ownership, and inspire oth

Customer Care & Sales Team AssistantAbout Berganza.Berganza is a family-run business renowned for its exceptional collection of antique rings and period jewellery, representing the highest standards of quality, craftsmanship, and authenticity.Guided by our "service for life" philosophy, we specialis

A highly regarded, Legal 500 recognised and award-winning law firm, with offices across the East Midlands, is looking for an enthusiastic and experienced Senior Conveyancer to join as a Team Leader to manage and develop their expanding Residential Conveyancing team in Leicester.This is an excellent

Location: Field based – Surrey, West Sussex, South West London.Hours: 35 hours per week, Monday to Friday.At Innovus we are committed to delivering market leading solutions and professional services; and as an RCA Team Leader you will be contributing to our vision to be recognised as the market le

Very Competitive Salary + Shift Allowance + Annual Bonus + Comprehensive Benefits Package.Our client is a leading operator of critical industrial infrastructure and process facilities across the UK.They are seeking an experienced Shift Team Leader to join their operations team, taking responsibility

W Talent is delighted to be partnering with a well-established waste management and resource recovery organisation operating the UK's largest network of Energy Recovery Facilities (ERFs).The business plays a vital role in supporting the UK's climate goals by diverting waste from landfill and convert

Our Team Leaders are an integral part of the services we offer at Venture People.Acting as the lynchpin for staff, clients and stakeholders they are key to ensuring the continuity and quality of the services we offer.We are opening up a brand new service in Eastbourne and are looking for a Team Lead

We are currently recruiting for enthusiastic and motivated Relief Support Workers to join our residential service in Bromham, Bedford.You will provide person-centred support for individuals with learning and physical disabilities to achieve their life goals, and engage with the local community.Our s

Female Regional Support Worker.Location: Plymouth and surrounding areas.Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.Days, Wake Night, Sleep- in shifts.Full UK Driving Licence plus own transport (due to nature of the

Chichester & Surrounding Areas.Are you the right applicant for this opportunity Find out by reading through the role overview below.Average monthly guaranteed hours for full time or part time.Working times are between 07:00-22:00.We're looking for kind, reliable, and professional Care Assistants

Are you an experienced care assistant looking for the next step in your career? We are actively recruiting exceptional, caring individuals who want to join our team at Collington Park Lodge, Bexhill! Crystal Care Collection are focused on making our homes not just luxury places for our residents to

Warehouse Operative / FLT Operative Location: Bedford, MK42 Shift Pattern: 4 on 4 off - Days Only - 6:00am 6:00pm Job Type: Full-Time - Permanent Salary: £31,008 per annum Are you an experienced Warehouse Operative with a valid FLT licence looking for your next opportunity? Were recruiting for

Female Community Care Assistant - Driver with Own Vehicle Pay Rate: £14.Location : Longbenton and surrounding areas This role is advertised for female care assistants only as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, to meet the specific care needs of ou

Could you help make every day meaningful, fun and full of possibility? Looking for a career where you can make a genuine difference while sharing laughter, new experiences and great days out? No experience is needed – just the right values, a sense of fun and a willingness to support people to li

We are currently recruiting care assistants to join a friendly and proffesional care home team Requirements: - previous care experience - good communicaiton skills - Must have the legal right to work in the UK- NO VISA SPONSORSHIP AVAILABLE - Applicants needing visa sponsorship will not be consid

We are looking for compassionate and reliable Waking Night Mental Health Support Workers to join our dedicated team in Eastbourne.You will provide overnight support to individuals with mental health needs, ensuring their safety, wellbeing, and comfort throughout the night.This is a rewarding role

We are looking for a passionate.As a Senior you will lead a team of support workers to deliver a high standard of care at all times.You recognise that the role is to help support service users maximise their choices, rights and decisions.The successful candidate must have;.NVQ Level 3 in Residential

An exciting opportunity has arisen for an individual to join the Operations and Maintenance team at Lancashire Renewables Ltd working on a 5-shift system at our Thornton facility.The Shift Engineering Team Leader is key to keeping Lancashire Renewables running smoothly.This role covers a range of re

We are currently recruiting experienced and compassionate Residential Child Support Workers to join our growing agency team supporting children and young people across residential childrens homes and supported accommodation settings.This is a rewarding opportunity for individuals passionate about ma

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.Join our bank team and embrace unparalleled flexibility by having the freedom to tailor your sc

Car Cleaner required at a busy car rental company based i.Motorclean provide services to Car dealerships and Rental companies across the UK.The purpose of this role is to ensure that ALL rental vehicles are made clean and safe between customers using them.Monday to Friday - 8:00-18:00Saturday - 8:00