Trabajos complaints en EastbourneCrear alertas

We are working with a great dealership based in Eastbourne. They are currently looking for an experienced Service Advisor to join their amazing team. The successful candidate must have strong experience in a Service Advisor position at a dealership. What you’ll do each day Liaise with customers regarding outstanding work and follow up on Service Plans. Log all appointments, reservations, and MOT’s are added to our Database. Capture customer email addresses and assist in increasing the customer database. Deliver excellent customer service and obtain payments for service work and repairs. Maintain communication with the customer whilst their vehicle is at the branch. Complete job cards with accurate information. Liaise with the Sales Department to promote the sale of new/used vehicles. Book out and control ‘courtesy cars’. Deal with complaints quickly and effectively. The working hours will be Monday – Friday 8 – 6pm. 1 in 3 Saturday mornings 8.30 – 1pm. Are you a Service Advisor in the motor trade looking for your next opportunity? If so, apply for this brand new role today

I am working with a local authority in Hertfordshire who are seeking an experienced and proactive Private Sector Housing Officer to join a local authority team in the North West. This role will focus primarily on private sector housing enforcement, with a proportion of work supporting Environmental Protection duties, particularly noise and statutory nuisance investigations. You will play a key role in improving housing standards across the private rented sector, ensuring legislative compliance, and responding effectively to housing‑related complaints, while also assisting with environmental nuisance matters where required. This is an excellent opportunity for a well‑rounded officer with strong PSH enforcement experience and a working knowledge of noise and nuisance investigations, who can step into a busy service and add value from day one. Key Responsibilities • Carry out inspections of private rented properties in line with the Housing Health and Safety Rating System (HHSRS), • Identify Category 1 and 2 hazards and take appropriate enforcement action, • Prepare and serve a range of statutory notices under housing legislation, • Investigate complaints relating to poor housing conditions, damp and mould, overcrowding, and disrepair, • Provide advice and guidance to landlords, tenants and managing agents to secure compliance, • Support property licensing work including HMOs (where required), • Assist with Environmental Protection duties, including:, • Noise nuisance investigations, • Statutory nuisance complaints, • Evidence gathering and case management, • Maintain accurate case records and produce clear, professional written reports, • Work collaboratively with internal teams, legal services, Environmental Protection colleagues and external partners Essential Requirements • Proven experience working as a Private Sector Housing Officer / Housing Enforcement Officer within a local authority, • Strong working knowledge of the Housing Act 2004 and HHSRS, • Experience serving and progressing housing enforcement notices, • Previous involvement in noise and nuisance investigations or Environmental Protection work, • Ability to manage a varied and high‑volume caseload, • Excellent communication and report‑writing skills, • Ability to work independently with minimal supervision

One of my local authority clients in the East of England are currently on the search for an Environmental Protection Officer. • Role: Environmental Protection Officer, • Rate: negotiable, • Start date: ASAP, • Working pattern: 2/3 days on site, • 37hrs, • Contract Length: 6 months Role duties: • Strong understanding of relevant legislation in Environmental Protection, • Ability to manage complex case work independently, • Responsible for undertaking a varied caseload of Environmental Protection work, • Dealing with investigations of statutory nuisance complaints, eg smoke odour and other environmental impacts, • Carry out inspections, liaise with businesses, residents and take appropriate enforcement actions Feel free to give me a call on or drop me and email. If this role is not suitable for you, feel free to refer someone...

Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrives Complaints Policy, the Housing Ombudsmans Complaint Handling Code, and all other applicable regulatory standards. Complaints Handler (Housing / Repairs).

REQUIREMENTS:ComplaintsOfficer.

Key Responsibilities * Manage Stage 1 complaints end‑to‑end, from initial receipt through to resolution * Prioritise and work through a high‑volume complaints backlog, meeting agreed timescales * Acknowledge, log, track, and update complaints in line with internal policies

Wed love to hear from anyone with a background as a Complaints Team Leader, Senior Complaints Officer, Customer Experience Team Leader, or Complaints Manager within social housing, especially if youre passionate about improving tenant outcomes and driving service excellence. As a Complaints Team Lea

It requires strong organisational and communication skills, with responsibilities including managing complaints, ensuring compliance, and composing resolution letters. Interested candidates must have a Housing background in some capacity; Customer Services, Complaints or an indepth Call Centre exper

Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrive’s Complaints Policy, the Housing Ombudsman’s Complaint Handling Code, and all other applicable regulatory standards. Its purpose is to ensure complain

This Complaints Handler position gives you the opportunity to make a real impact by ensuring Stage 1 and Stage 2 complaints are managed efficiently, fairly, and in line with Housing Ombudsman standards. Managing and investigating Stage 1 & 2 complaints from tenants and residents. Acting as the main

Were working with a public-sector housing provider who urgently requires a Housing Complaints Handler to support their team during a period of high complaint volumes. This is a hands-on role where youll take ownership of stage 1 housing complaints from start to finish, helping to ensure residents re

A leading fintech company in Greater London is seeking a Senior Manager to oversee compliance complaints, investigate escalated issues, and engage with regulatory bodies.

This Complaints Team Leader position offers the opportunity to lead on complex cases, support a high-performing team, and drive meaningful improvements across housing services.

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

Job Title: Complaints, Members Enquiries & Information Governance Officer. Reporting to: Team Leader – Complaints & Information Governance. To manage and respond to complaints, information requests, and member enquiries within Children’s Services, ensuring full compliance with relevant legislati

A leading housing association in the UK is seeking a skilled Complaints Compliance Officer to manage outcomes from Housing Ombudsman Service determinations. In this role, you will utilize your knowledge of complaints legislation to guide decision-making and work collaboratively with various stakehol

We are looking for candidates who are committed to delivering exceptional customer service, are process driven, and want to join a fantastic, driven team of Customer Complaints Advisors. Ability to handle a wide range of customers from general enquiries to highly complex issues/complaints.

A recruitment agency in the UK is seeking a Complaints, Members Enquiries & Information Governance Officer. You will be responsible for managing complaints and information requests, particularly regarding Children’s Services, ensuring timely responses and legislative compliance. The ideal candidat

Independent Health Complaints Advocate. This is an exciting opportunity to become part of our Independent Health Complaints advocacy service. The successful candidate will provide Independent Health Complaints Advocacy to people in the North Yorkshire, Hull and East Riding area wishing to make a com

This role involves managing customer complaints, ensuring they are resolved fairly and in compliance with regulatory requirements. A well-established B2B lender in the UK is seeking an experienced Complaints Handler for their risk and compliance function.

A community advocacy organization in North Yorkshire is seeking an Independent Health Complaints Advocate to assist clients in navigating healthcare complaints.

London Borough of Harrow has an exciting opportunity for a Senior Professional - SEND Tribunals, mediation and complaints. In addition, you will manage all requests for mediation and complaints received by the SEN Assessment and Review Service. Knowledge of Local Authority complaints procedures.

Responsibilities include conducting new premises and food hygiene inspections, as well as managing food and health & safety complaints.

The role involves analyzing customer cases, resolving service issues, and preventing formal complaints.

A leading fintech company is seeking a Senior Complaints Operations Manager to oversee their complaints department, ensuring regulatory compliance while enhancing customer satisfaction.

In this key role, you’ll lead continuous improvement initiatives, streamline processes, and manage end‑to‑end customer complaints to deliver a consistently high‑quality customer experience. Customer service experience, including complaints handling and continuous improvement. Complaints & Co

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. Ensure complaints are responded to in a timely and customer friendly way considering the needs of the individual residents. Solve complex open and ongoing complaints.

We're looking for a proactive Complaints & Continuous Improvement Lead to drive service excellence across our Cement, Packed Products, Aggregates and Powders businesses. In this key role, you'll lead continuous improvement initiatives, streamline processes, and manage end-to-end customer complaints

A leading HR professional body in the UK is seeking a Senior Case Manager to steer the Code Complaints team.

We’re looking for a Complaints Manager to own and evolve our complaints function — ensuring customers receive fair, timely, and empathetic resolutions while turning complaint insights into meaningful product and operational improvements across the company. Lead the end-to-end complaints lifecycl

A leading educational organization in London seeks a Head of Erasmus+ Customer Experience, Appeals & Complaints to enhance customer experiences and ensure compliance. This role leads teams, oversees appeals and complaints, monitors service quality, and collaborates with stakeholders.

This full-time role involves supporting consumers via phone, ensuring accurate recording of complaints, and meeting KPIs.

This position offers the chance to manage complaints and ensure clarity throughout the complaint lifecycle.

Building specialist teams: Customer service/experience excellence, appeals officers and complaints investigators. Head of Erasmus+ Customer Experience, Appeals & Complaints. Reporting to the Deputy National Agency Director, the Head of Erasmus+ Customer Experience, Appeals & Complaints leads and con

As the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. Lead all aspects of Root Cause and Remediation activity resulting from complaints to identify systemic failures and drive long-term business im

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. As a trusted partner to senior leaders, y

A housing trust organization located in Manchester seeks a Resolutions Officer to manage customer complaints and ensure satisfactory resolutions.

Log and categorise complaints and related emails so they can be routed and actioned efficiently. Support the team in ensuring all complaints activities are completed within FCA and Lloyd’s regulatory timeframes to avoid breaches and potential penalties. This is an entry‑level administrative role

You will own and manage all Defined Benefit pension complaints, achieving the right customer outcomes while identifying opportunities to continually improve service throughout PRT Client services, LGRI. You will also investigate complaints and resolve within the regulatory framework prescribed by th

This player-coach role involves managing complex chargebacks and complaints.

Senior Manager, Compliance Complaints page is loaded## Senior Manager, Compliance Complaintslocations: Cannon Street, Londontime type: Full timeposted on: Posted 9 Days Agojob requisition id: R16774Job TitleSenior Manager, Compliance ComplaintsJob DescriptionIG is a FTSE 100 fintec

A communications regulatory company in the United Kingdom seeks a Consumer Contact Team member to serve as the first point of contact for consumer inquiries via phone.Responsibilities include assessing contacts, recording customer information, and providing advice on telecom, broadcast, and postal i

A global software company in the United Kingdom is seeking a Business Consultant to enhance customer experience through cloud-based solutions.The role involves leading software implementations, conducting workshops, and providing training.Ideal candidates should have at least two years of relevant e

A housing organization is seeking a Resolutions Officer to deliver excellent customer service by investigating and resolving complaints.

Ready for the next step in your career? Join a collaborative, enthusiastic team working.AtAptean,you’llhelp deliver best-in-class solutions that improve customer experience.We’re looking for a Business Consultant to strengthen our position as the leading provider.You’ll join a fast-paced, grow

A local government body in England seeks a dedicated individual for a role involving high-level administrative support focused on managing Freedom of Information requests and related inquiries.The position offers flexibility with hybrid working arrangements and generous annual leave benefits.Applica

To support the Adult and Children's Social Care Departments in the effective management of complaints and to ensure that the council complies with the associated statutory complaints legislation. Support the Complaints and Casework Manager in the delivery of a high quality complaints service to cust

Customer Service Caseworker / Service Recovery Complaints Officer. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints.