Complaints jobs in DagenhamCreate job alerts

Respond to Client Escalation and High Priority Complaints in a sensitive and timely manner. Review and assess complaints referred from Financial Ombudsman Service or any other Alternative Dispute Resolution. Your role is to resolve customer complaints at the first point of contact received from t...

The Complaints and compliance team are looking for an enthusiastic Senior complaints and compliance lead who has experience of managing complex complaints and an understanding of safer recruitment in the charity youth sector. This is a fantastic opportunity to join a fun loving, positive and supp...

The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. This role focuses on complaints related to motor and property insura...

Respond to customer complaints via a written response conducted in a professional and considerate manner to maintain good customer relations. To provide an excellent and efficient service to our customers' policyholders, responding to written and verbal complaints received from policyholders and ...

Customer Liaison Manager (Complaints). Customer Liaison Manager – Complaints New Build Housing. Customer Liaison Manager – Complaints.

Owning the complaints process from start to finish. Customer Liaison Manager (Complaints). Customer Liaison Manager – Complaints New Build Housing.

To provide an excellent and efficient service to our customers' policyholders, responding to written and verbal complaints received from policyholders and IFA's. To respond to complaints received from policyholders and IFA's received via multchannels. Process complaints on policies in priority or...

Managing of Conduct and Complaints team.

Managing of Conduct and Complaints team.

Respond to Client Escalation and High Priority Complaints in a sensitive and timely manner. Complaints experience in Insurance. Acknowledge and resolve complaints systematically and fairly and within set time limits as defined by Financial Conduct Authority both via telephone and letter.

Educating and disseminating best practice for the effective handling of complaints. Managing workloads to ensure Complaints are resolved within regulatory timeframes. On-going review of work processes with a view to continual improvement in the handling of complaints.

Deputise for Complaints Manager with regards to management of client relations and appropriate attendance and input at relevant governance meetings. Ensuring compliance of all functions within the Complaint framework, including (but not exhaustive) internal and client procedures, FCA Dispute Reso...

Respond to Client Escalation and High Priority Complaints in a sensitive and timely manner. Review and assess complaints referred from Financial Ombudsman Service or any other Alternative Dispute Resolution. Complaints experience in Insurance.

The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. This role focuses on complaints related to motor and property insura...

Customer Liaison Manager – Complaints New Build Housing. Customer Liaison Manager – Complaints. Owning the complaints process from start to finish.

To provide an excellent and efficient service to our customers' policyholders, responding to written and verbal complaints received from policyholders and IFA's. To respond to complaints received from policyholders and IFA's received via multchannels. Process complaints on policies in priority or...

The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. This role focuses on complaints related to motor and property insura...

Your role is to resolve customer complaints at the first point of contact received from the customer by completing prompt, high quality investigations in order to ensure that an appropriate decision is reached. Actively manage customer complaints. Acknowledge and resolve complaints systematically...

Liaising with internal and external parties to discuss specific complaints to achieve appropriate outcomes for customers. Educating and disseminating best practice for the effective handling of complaints. Managing workloads to ensure Complaints are resolved within regulatory timeframes.

Managing workloads to ensure Complaints are resolved within regulatory timeframes. On-going review of work processes with a view to continual improvement in the handling of complaints. This is a Complaints Team Lead Role (Not Ops Complaint Manager role) managing 12-15 people.

Ensuring compliance of all functions within the Complaint framework, including (but not exhaustive) internal and client procedures, FCA Dispute Resolution: Complaints and FOS and law. Liaising with internal and external parties to discuss specific complaints to achieve appropriate outcomes for cu...

The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. Complaint Management: Handle customer complaints regarding motor and...

Ensuring compliance of all functions within the Complaint framework, including (but not exhaustive) internal and client procedures, FCA Dispute Resolution: Complaints and FOS and law. Liaising with internal and external parties to discuss specific complaints to achieve appropriate outcomes for cu...

Owning the complaints process from start to finish. Customer Liaison Manager (Complaints). Customer Liaison Manager – Complaints New Build Housing.

To provide an excellent and efficient service to our customers' policyholders, responding to written and verbal complaints received from policyholders and IFA's. To respond to complaints received from policyholders and IFA's received via multchannels. Process complaints on policies in priority or...

Managing of Conduct and Complaints team.

Managing workloads to ensure Complaints are resolved within regulatory timeframes. On-going review of work processes with a view to continual improvement in the handling of complaints. Ensuring compliance of all functions within the Complaint framework, including (but not exhaustive) internal and...

Owning the complaints process from start to finish Liaising closely with contractors and technical teams to understand what can and can’t be actioned Regularly travelling across the East Midlands patch to visit customers and review complaints in person Previous experience in a Customer

Key tasks & responsibilities - Ensuring compliance of all functions within the Complaint framework, including (but not exhaustive) internal and client procedures, FCA Dispute Resolution: Complaints and FOS and law. Liaising with internal and external parties to discuss specific complaints to achi...

Ownership of Conduct Risk and Consumer Duty frameworks Managing of Conduct and Complaints team Adherence to Lloyd's and FCA regulatory requirements 5+ years' experience working in a relevant Conduct Risk role ~ Commercial and pragmatic individual who enjoys building relationships ~.

Respond to customer complaints via a written response conducted in a professional and considerate manner to maintain good customer relations. To provide an excellent and efficient service to our customers' policyholders, responding to written and verbal complaints received from policyholders and ...

Managing of Conduct and Complaints team.

Plenty of ups, some downs, and a few curveballs.At Guardian Home Care, every day is different.Every day offers you the opportunity to do meaningful and rewarding work that changes people's lives.We support service users in the following locations across Basildon.Stanford-Le-Hope, North Benfleet, ...

Customer Liaison Manager – Complaints New Build Housing. Customer Liaison Manager – Complaints. Owning the complaints process from start to finish.

We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged...

We’re on the lookout for a dynamic Customer Experience Manager to lead our large-scale contact centre.If you're passionate about elevating service, empowering people, and shaping seamless customer journeys—this is your role.This role will be fully onsite in the South West for the 1st 6 months

Eastham and the surrounding areas.Range of shifts available- Walking and driving routes are available.Plenty of ups, downs, and curveballs.With a career as a Care Assistant at Sage Care part of City & County every day will be different to the next.Each will offer you the opportunity to do meani

What does our Quality Assurance Manager do? Manage the day to day activities of the quality function at both Sutton and Manton Wood To work to and maintain all aspects of the Quality System Continuously improve standards, monitoring hygiene, quality and food safety on a daily basis To overs

Develop & grow with us as a Care Assistant with Comfort Call (a part of CCH Group).Make a difference to the lives of local people living in.Bring your caring and compassionate attitude to our fantastic team.As a Comfort Call, Care Assistant, you’ll deliver award winning care to support our cli

Salary: £29,000 to £32,000 per annum DOE.We are currently hiring for the role of Team Leader for a fantastic support organization.We are looking for a Team Leader with experience of being a Service User of Mental Health Services, along with 1 to 3 years previous experience in a Team Leader or Sup...

You will be managing the team to deliver our food hygiene and standards inspection programme, investigating complaints regarding food and health & safety matters.

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekee...

Turn problems into progress—handle errors and complaints with care, drive resolutions, and implement improvements that make a lasting difference.

Are you passionate about providing care and support to others? We are currently seeking a dedicated Health Care Assistant to join our team.Responsibilities include personal care, meal assistance, daily activities, and more.If you are a compassionate individual who values teamwork and up-skilling,...

Exciting Front Office Opportunities Across Our London Hotels!.Just some of the benefits you will enjoy at Hya.Discounted stays across Hyatt not just for you, but also your family and friends from the day you start.Complimentary uniform and laundry service.Headspace membership and access to our Em...

With the opportunity of going into a.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memori...

We’re Hiring: Support Worker – Epsom, Surrey 🌟.Manual UK driving licence essential (service vehicle provided).Looking to make a real impact in people’s lives? Whether you're already working in social care or exploring a new, meaningful career path—this is your chance to join a supportive,