Are you a business? Hire complaints candidates in Aylesbury
Complaints Manager - Slough 40-42k plus car and great benefits. Hybrid working You will be responsible for the overall management of the Customer Relations Team, supporting, motivating, and ...
Complaints Advisor Pay: £26,000 - £30,000 Location: Slough Our client is a blue-chip company who offer second-to-none customer service. They are looking for an experienced complaints handler to ...
Your responsibilities will be to support the Resolver Quality team to co-ordinate the resolution of complaints by acting as the liaison between customers, suppliers, the Control Centre, clients and ...
Complaints team looks to resolve all incoming complaints for the business. This includes complaints about the application process, the servicing of a mortgage account or complaints about historic ...
This is an exciting time to join a successful, expanding, financial services organisation, based in Slough, as a Customer Complaints Specialist. This opportunity would suit someone with previous ...
This opportunity would suit someone with previous experience of resolving complaints through to resolution. Experience with writing final response letters, liaising with an ombudsman, or experience ...
Complaints Specialist PURPOSE SUMMARY: To contribute to the delivery of excellent service by responding to and processing all customer enquiries through the provision and collation of timely and ...
They will also handle escalations for complex complaints and serve as a subject matter expert in designated products. Responsibilities: · Completes the intake process of complaints through phone and ...
The role of Customer Service Administrator involves efficiently managing all customer complaints in a timely manner. Reporting to the Customer Service Team Leader, you will play a crucial part in ...
... reporting of complaints. Responsibilities: * Decision maker for all reportability decisions * Lead for all vigilance reporting, including local and global submissions * Partners with ...
Effectively managing calls, enquiries, orders, complaints and log all details of actions taken within CRM system to support case management * Effectively managing the complex customer complaints and ...
Effectively manage calls, enquiries, orders, complaints, returns and log all details of actions taken within CRM system to support case management * Effectively manage the complex customer complaints ...
Support the Quality department with technical investigations related with customer complaints, including visits on the customer's line. The Technical Services Manager should have the following skills ...
Respond to customer complaints by conducting a first site inspection. * Management of your weekly, monthly diary in respect of regional site visits, liaising with the team planner daily
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact
Supporting the effective handling of safeguarding, incidents, and complaints as required. * Ensure the service is working within the standards expected by the CQC. What we are looking for in a ...
Handle Customer Complaints: Address customer complaints effectively, offering appropriate solutions and alternatives. * Maintain Records: Keep detailed records of customer interactions. * Coordinate ...
Ensuring that any concerns, complaints, or requests are responded to promptly and effectively. * Assessing and minimising risks to keep each individual safe. * To develop a person-centred team that ...
... complaints and queries. You'll be responsible for storage and organisation of data related to the role, in line with agreed guidelines, to ensure compliance and accuracy. • When required, you will ...
Escalate issues in connection with customer complaints exceeding deadlines and other critical occurrences. * Communicate and cooperate with the Service Management T-EU, with other department, with ...
To ensure complaints are reported to Senior members of staff Matters Administration: * Maintaining control of the Conveyancer's caseload to ensure that standards of matter conduct, file management ...
Review customer complaints and concerns and seek ways to improve the customer experience. In addition you should be obtaining user feedback. * Promote the value of the product and new features ...