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Field engineer Under general supervision of the UK Service Manager. Will be based in the UK service lab in High Wycombe, but will spend approximately 60%-90% of the time out of the office (dependent on customer demand) carrying out field service work, at various locations throughout the UK, Europe and possibly Middle East and Africa. The field service will be concerned with the servicing, repair and calibration of our manufactured test instrumentation at customer facilities, however there will be some scope to work with our instruments when working in house in the High Wycombe facility. JOB RESPONSIBILITIES • Assess on-site customer requirements, and plan travel requirements to fulfill the customer needs., • Carry out on-site service, repairs and calibrations to customers instruments following in house work procedures., • Carry out on-site installations of new equipment at customers site., • Carry out basic operator training at customers site., • Prepare quotations for on-site work., • Maintain tools and parts stocks to be able to cover all customer on-site requirements., • Keep records and write reports, both in SAP and other systems, of all operations carried out., • Provide remote technical support and troubleshooting to end users., • Communicate well with other members of the service team, to help provide efficient service to our customers. A College certificate in electronics servicing or similar. Experience: • 1 or 2 years minimum in the service sector is essential., • Good computer literacy and accuracy is of paramount importance., • Strong interpersonal, organizational and communication skills, • Above average analytical, decision making, problem solving and research skills Must be able to • Use standard office equipment such as copier, fax, telephone, etc., • Operate computer and other electronic equipment, • Mental Effort, • Normal periods of concentration required to complete assignments within established deadlines, • Routinely reads, writes and makes mathematical calculations, • Regularly required to weigh and measure, conduct research, analyze data and create methodologies/visualize conclusions to resolve problems, make effective decisions and manage resources, • Physical Requirements, • Sits and/or stands for extended periods of time, • Stands and walks/moves to different locations as needed, • Manoeuvres large boxes/carrying cases containing tools and spare parts, • Sensory Abilities, • Routinely sees, speaks, hears and listens Work is typically performed either at a customer’s facility or in a standard office setting working at a desk or table on a level surface. Air quality and noise levels are within normal limits. Eye protection is usually not required. Under normal conditions, exposure to excessive noise, dust, humidity, and fumes is rare. Maybe required to work more hours than normally expected during a regular workweek depending on workload and deadline requirements.

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • £28,000 - £33,100 per annum, • Average uncapped bonus of £7,100 per year (with potential to earn more), • 5 days a week (This centre is closed on Sundays), • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance, • You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. What we’re looking for: • Proven ability to deliver high levels of customer satisfaction through effective management and leadership, • Experience in coaching, training, and developing colleagues in the moment, • Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience), • Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes, • Bring your own set of tools and put them to great use in a busy, well-equipped workshop, • Experience of maintaining compliance with Health & Safety standards, • Excellent verbal and written communication skills, • IT proficient, with the ability and willingness to learn in-house systems, • Strong organisational and time management skills Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.