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We are looking for a Complaints Handler, who can resolve and report on complaints and claims received for our client, providing the highest level of customer experience and deliver fair and justified customer outcomes. Thorough investigation and response of complaints.

Quality Assurance and Complaints Handler – Global FinTech - Multiple Hires. Are you a confident and experienced complaints specialist with experience within financial Quality Assurance looking to make an impact at one of the world’s fastest-growing FinTechs? We’re hiring multiple QA &. With a

Our client is looking for a Pensions Complaints Advisor (Level 4 qualified in financial planning) to work on a number of complex Pension Complaints. Pension Claims / Complaints Specialist | Pension Industry | Remote | £330/day plus retention bonus INSIDE IR35 | 6 month initial contract. You’ll be

An established fashion retailer who has become a staple in cities and town across the UK are looking for an assistant store manager in the West Yorkshire area.The company is renowned for delivering excellent customer service and creating a warm and welcoming shopping environment.Candidates will need

Head of Complaints - Life & Pensions or Financial ServicesOur client, a large, renowned and specialist Business Process Outsourcing provider, is currently looking to hire a Head of Complaints for a brand new role working across their fastest growing Life and Pension's account. This is a fantastic op

With a strong culture of customer-centricity and innovation, our client is seeking passionate professionals who take pride in delivering fair, timely, and high-quality complaint resolutions as part of the Global Quality Assurance function, driving complaints processes and consistency. As a Complaint

Our client is looking for a Pensions Complaints Advisor (Level 4 qualified in financial planning) to work on a number of complex Pension Complaints. Your background will be in Pensions Complaints and Claims. Reviewing and resolving consumer complaints.

Repairs Resolution Officer - Complaints (Hybrid) needed in Southwark, £19. Officers to respond to Members Enquiries and complex complaints by competently investigating and drafting proficient responses to Councillors, MPs and residents in a timely manner. You will ideally have experience responding

Complaints Handler - Subsidence Claims. Join our Subsidence team as a Complaints Handler, where you'll turn challenges into opportunities and help shape exceptional outcomes for our clients and policyholders.

Complaints officer needed in Harlow.

Complaints Manager (Qualified Solicitor England and Wales). Now we’re hiring a Complaints Manager to support our growing team. As a firm we pride ourselves on providing an excellent service to our clients and this is borne out by our TrustPilot Reviews but, as with all professional services provid

Receiving and logging complaints related to SEND provision. Investigating complaints thoroughly and impartially, often liaising with schools, professionals, and service providers.

Working alongside the Concerns and complaints manager, supporting the admin side of the department.

What you’ll be doing as a Complaints Advisor. Investigating and resolving written customer complaints, while keeping customers fully updated by phone or in writing.

The Complaints Officer is a non-customer-facing investigative and administrative role. The successful candidate will primarily assess, evaluate, and process complaints, escalate high-priority issues, and collaborate with other teams to gather information, establish an accurate root cause, and comple

To administer records and filing relating to complaints matters including updating the complaints log. As a Complaints Advisor, you will be responsible for managing and resolving client complaints in a professional services setting. Recording and diarising complaints on Case Management systems as ap

Therefore, acting as an expert resource, the post holder will provide senior leadership for the Complaints team in the co-ordination and delivery of all aspects of complaints management and patient feedback across the Trust. Are you an experienced and compassionate leader with a passion for patient

As one of our Investigators within the Governance Department, you will be responsible for supporting our operational management teams across the country by ensuring high quality investigations are carried out on all incidents and complaints within their area of the business. You will need to work cl

Conduct Risk, Consumer Duty & Complaints Lead - Top Lloyd's of London Insurer. Managing of Conduct and Complaints team.

Are you passionate about driving clinical excellence, reducing risk, and shaping a culture of safety and transparency? Join us as a CSL – Clinical Complaints, Risk and Assurance and play a pivotal role in enhancing customer experience and ensuring compliance with Clinical Governance standards acro

Complaints Handler page is loaded## Complaints Handlerlocations: Chandlers Ford, UK (Home Working)time type: Full timeposted on: Posted Todayjob requisition id: JR100454Complaints HandlerJob Title: Complaints Handler Location: Chandlers Ford/ Remote (Hybrid after 8 weeks onsite tr

We are recruiting for the latest member of our Complaints Team. You’ll be joining the Complaints department, split between our non-regulated (Mortgages and Savings) and regulated (Financial Advice) teams. Managing your own caseload of complaints within regulatory requirements and timescales.

You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly inve

Join United Utilities as a Junior Customer Advisor – Network Enquiries & Complaints. You’ll handle a variety of customer interactions, including basic complaints, service updates, and general enquiries, while learning how to manage more complex cases over time. A genuine interest in helping peop

Ensure that all complaints are handled with the highest standard of customer care. Maintain a complaints database with correct and relevant information at all times. Experience of working within the motor finance industry with a minimum experience of 12 months handling vehicle quality issues and com

Embark on a rewarding journey with a renowned corporate brand located in the heart of London as a Complaints Handler for a brand new project. As a Complaints Handler your focus will be on maintaining the integrity of the marketplace by identifying and mitigating fraudulent activities. Previous exper

The Client Services Associate - Complaints and Rectifications is responsible for managing client complaints and rectification requests. Job Title** | Client Services Associate - Complaints and Rectifications Location | National Job Type | Permanent Salary | £27,228 - £29,950As a Cl

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. We are recruiting to the role of Complaints Officer in our Customer Relations Team within Children's Services. We manage complaints for Children’s Services and Adoption South Eas

Are you a confident and experienced complaints specialist with experience within financial Quality Assurance looking to make an impact at one of the world’s fastest-growing FinTechs? We’re hiring multiple QA & Complaints Handlers to join a high-performing team on an interim basis initially for a

Parking Dept and Complaints Officer. Evaluate evidence in cases of complaints, member inquiries, or appeals against Penalty Charge Notices (PCN) at the warrant stage. Manage correspondence and stage 1 complaints at the Warrant of Control (WoC) stage.

You will be the first point of contact for written complaints and enquiries, owning and resolving cases through skilled negotiation and stakeholder engagement. You will communicate clearly and effectively with retailers and internal teams, delivering high‑quality written responses that prevent rep

Acknowledge and resolve complaints systematically and fairly and within set time limits as defined by Financial Conduct Authority both via telephone and letter. Investigate the root cause of any complaints, gathering information from relevant teams or stakeholders. Respond to Client Escalation and H

Respond to, investigate and resolve stage 1 complaints, MP, Councillor or executive enquiries from start to finish within the required timescale; keep the Complaints Manager informed at all times. We have an exciting opportunity for a Complaints Handler to join our team. This role plays a key part i

Keep clear records of all complaints and how they were resolved. Apply to this Complaints & Route Coordinator through this advert. Job Title: Complaints & Route Coordinator (Transport Support).

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Requirements of the Complaints Specialist (Investments):. Minimum of 2 years experience in a complaints handling role within the finan

Analyse and report on complaints data and trends to senior management and DMTs. Proven experience in managing complaints within local government or a similar public sector environment. Team: Complaints & Access to Information.

Working as the Stage 2 Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. We have a fantastic new job opportunity for a Stage 2 Complaints Invest

Responding to, investigating and resolving stage 1 complaints, MP, Councillor or executive enquiries from start to finish within the required timescale; keeping the Complaints Manager informed at all times. An understanding of dealing with complaints from the first stage and working within a compl

The role of a Motor Complaint Handler is to handle motor finance complaints, including Satisfactory Quality and DCA cases, ensuring fair outcomes in line with FCA and consumer protection regulations. Deliver fair, empathetic, and compliant outcomes for motor finance complaints within FCA-regulated t

Supporting positive external relationships to strengthen the organisation's reputation for handling complaints fairly and transparently. Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in.

Are you passionate about delivering exceptional customer service and adept at handling complaints with professionalism and care? A rewarding role awaits as a Customer Complaints Handler for a reputable document storage company in Lutterworth. Triage and prioritise complaints effectively. Proven expe

Our complaints team is responsible for handling customer complaints in accordance with regulatory requirements, whilst also making sure the customer has the best possible experience during the complaint journey. As a complaints handler, you will see complaints through to conclusion, carrying out tho

Children’s Residential - Complex Trauma Services.We are the Cambian group, one of the largest independent providers of care and education for children and young people.We believe that everybody has a personal best and we strive to show our young people their potential.An exciting opportunity has a

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Are you a compassionate and dedicated person seeking an exciting career in residential care? Do you have the passion and drive to make a meaningful difference in the lives of children and young people?.We are looking for enthusiastic residential care workers to join our amazing team, building strong

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Children’s Residential - Complex Trauma Services.We are the Cambian group, one of the largest independent providers of care and education for children and young people.We believe that everybody has a personal best and we strive to show our young people their potential.An exciting opportunity has a

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti