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Customer Care Partner \n\n Salary: Up to £27,000 per year \nDepartment: Customer Experience \nReports to: Customer Experience Manager \n\n About Family First Day Nurseries \n\n At Family First Day Nurseries, we are transforming early years education through strategic innovation and market leadership. As one of the UK’s largest nursery groups, we are dedicated to empowering children, supporting families, and developing exceptional talent within our teams. With a focus on excellence, innovation, and sustainable growth, we aim to deliver outstanding care and education. \n\n About the Role \n\n As a Customer Care Partner, you will play a key role in delivering an exceptional experience for our families and internal teams. You’ll be the first point of contact for enquiries, feedback, and support, ensuring that every interaction reflects our values of care, professionalism, and integrity. \n\n You will work closely with area managers, nursery teams, and other departments to provide timely, empathetic, and effective responses to families, helping us maintain our strong reputation for outstanding service across all our nurseries. \n\n Please note that this role is hybrid, and the successful candidate will be required to travel to our Support Office in Welwyn Garden City twice a week. \n\n Key Responsibilities \n\n\n\t • Act as a friendly and professional point of contact for all customer enquiries via phone, email, and online platforms.\n\t, • Manage and respond to feedback, compliments, and complaints with empathy and efficiency.\n\t, • Maintain accurate records of all interactions in line with company procedures.\n\t, • Collaborate with operational teams to ensure any issues are resolved promptly and appropriately.\n\t, • Monitor and respond to reviews across platforms such as Google, Day Nurseries, and internal feedback systems.\n\t, • Support continuous improvement by identifying recurring themes or opportunities for service enhancement.\n\t, • Assist with the development and delivery of customer communication templates and best practices.\n\t, • Previous experience in a customer service or customer care role, ideally within education, childcare, or a service-led industry.\n\t, • Strong written and verbal communication skills with the ability to adapt tone for different audiences.\n\t, • Excellent organisational and time management skills.\n\t, • A calm, empathetic, and solution-focused approach to resolving queries.\n\t, • Proficient in Microsoft Office and confident using CRM or feedback management systems.\n\t, • Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays.\n\t, • Discounts: 75% off nursery fees for our team members.\n\t, • Refer a Friend: Earn up to £750 with our referral scheme*\n\t, • On-Site Parking / Free Parking\n\t, • Health & Wellbeing Support: Confidential employee assistance helpline\n\t, • Career Growth: Personalised learning and development opportunities\n\t

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeYOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Leading from the front and being hands on, • Customer serviceWHAT YOU'LL BE DOING, • Responsible for Crew & Quality Control, • Supporting the General Manager in the delivery of perfect burgers and fries., • Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team., • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way., • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management., • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be an Assistant Manager., • Five Guys isn't just a job - it can be a career!

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeYOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Leading from the front and being hands on, • Customer serviceWHAT YOU'LL BE DOING, • Responsible for Crew & Quality Control, • Supporting the General Manager in the delivery of perfect burgers and fries., • Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team., • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way., • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management., • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be an Assistant Manager., • Five Guys isn't just a job - it can be a career!

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeYOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Leading from the front and being hands on, • Customer serviceWHAT YOU'LL BE DOING, • Responsible for Crew & Quality Control, • Supporting the General Manager in the delivery of perfect burgers and fries., • Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team., • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way., • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management., • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be an Assistant Manager., • Five Guys isn't just a job - it can be a career!

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

The target is to ensure unbiased and impartial support is provided between two parties, whilst ensuring full compliance with the Consumer Rights Act 2015, actioned with excellent service standards and maintaining high levels of customer satisfaction. Handle incoming calls and general customer servic

Asset Surveyor Based in Broxbourne, Hertfordshire Permanent, full-time, 37 hours per week Salary: £40,956 - £45,506 per annum We have an exciting opportunity for a proven property maintenance professional with major works experience to step into an exciting role with our dedicated organisation. As an Asset Surveyor, you will inspect properties during and after major works projects, for changes, maintenance and updates such as kitchen, bathroom, roof, window and door upgrades. Focusing on quality, customer satisfaction and value for money, you will monitor contractors, inspect installations and ensure handovers are smooth and satisfactory. You will speak to customer to discuss their needs and ensure the quality of work is achieved, following up on any complaints or queries they have. In addition, you will identify snagging issues, monitor cost variations and attend planning meetings, whilst ensuring H&S standards are followed and maintained. Were looking for someone with • Property maintenance experience, including major works, • A thorough understanding of building principles, including surveys, diagnosis and remedial action using logical, evidenced and fact-based processes, • The ability to work collaboratively within a team, • Good knowledge of health and safety regulations and CDM, • Excellent customer service and interpersonal skills<...

Case Investigator / Complaints Investigator.

What You Will Do • Receive and log complaints in line with council processes • Review information and gather facts from internal teams • Communicate with residents and service users in a clear and supportive way • Draft responses and help resolve issues within agreed timeframes &

Job Role :- Complaints Officer Hybrid :- 3 Days in the Office, 2 from home Contract Length :- 6 Months Pay :- £17. Umbrella Job Description is below: We are looking for an experienced complaint hander to grow a new customer experience team, key tasks will be * Log and formally acknowle

Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start:.One of the UK’s newest unicorns with a team of just over 600 people.Among the fastest-growing

You will take primary responsibility for one of three key areas:• Reporting – producing accurate and timely reports to inform decision-making• Data & Insight – analysing trends and customer feedback to identify actionable insights• Root Cause Analysis & Change – investigating issues, imp

Duties will include (but are not limited to): Allocating work to the team and approving work outputs to meet priorities and deadlines; managing and monitoring outputs to meet quality and performance standards Providing the administration, recording and triage of customer, MP and Housing Ombudsman Se

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

Oversee complaints systems and data, improving tools and reporting and working towards a single complaints system. This new role will consolidate the complaints function into a single, centralised team, providing a unified point of accountability for all complaints and official correspondence, bring

In this varied and challenging role, you will work alongside colleagues to ensure all complaints and compliments are dealt with appropriately and consistently within statutory and corporate guidance. You will record and monitor complaints and compliments, maintain detailed action plans, respond to e

A government agency in the UK seeks a Head of Complaints to lead a centralised function. This role involves managing complaints from multiple channels, ensuring timely and empathetic resolutions, and engaging with stakeholders. The ideal candidate should have significant experience in complaints han

A local government council in the UK is seeking a candidate to manage complaints and compliments, ensuring appropriate handling and record-keeping.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

We are the Cambian group, one of the largest independent providers of care and education for children and young people.We believe that everybody has a personal best and we strive to show our young people their potential.An exciting opportunity has arisen in one of our children’s homes for Resident

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Position: Support Worker – Children’s Residential Care.Location: Somerset, TA11Hourly Rate: £14- £14.Are you passionate about making a real difference in the lives of children and young people?.Are you driven to create positive outcomes for others?.Are you flexible, compassionate, and child-fo

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Cornwall Supported Living- Hayle.You must be a driver and have full use of your own vehicle, due to the rural location.Flexible Additional Holiday Purchase Scheme.DBS check paid by Caretech prior to starting with us.Full induction programme to Care Certificate Standards.Free Employee Assistance Prog

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Support Worker -Must hold UK Drivers License .Flexible Additional Holiday Purchase Scheme.DBS check paid by Caretech prior to starting with us.Full induction programme to Care Certificate Standards.Free Employee Assistance Programme.We offer Apprenticeships to those with less experience looking

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Relief Support Worker, you will help create a safe, supportive environment where each person is treated with dignity and encouraged to live with confidence and independence.This is a flexible role where your compassion, reliability and presence can have a meaningful impact.Provide personal care

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Care Assistant - Nights - Aignan Way.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives ever

Youth Support Worker Full Time 36 hours per week.Sleep-ins form part of your role and offer an additional £67.Linx 16 plus is supported accommodation for young people between 16-18 years.We are newly registered with Ofsted and we are excited and passionate to offer supported accommodation to some o

August 2026 / working across Monday to Friday 9am-5pm, office based in Worthing, delivering Transitional Services in the community across Horsham, Crawley, Burgess Hill and Worthing.It is essential that you hold a current UK driving license and have a car for this role (expenses for mileage pai

Female Wake Night Support Workers – Barnet.We’re looking for caring and reliable Wake Night Support Workers to join our Barnet Supported Living services.You’ll be providing vital support to adults with learning disabilities, autism, physical disabilities, and mental health needs – helping th

Homelessness Outreach Support Worker.We are seeking someone who can build trust, support people facing homelessness and help them move away from rough sleeping.Rough Sleeper Navigator (internal title).Bradbury Centre and community based.This is a hands-on, practical role supporting people who are ro

Female Senior Support Worker – Barnet, Greater London.Holidays: 28 days inclusive of bank holidays.Flexible shift patterns to suit your lifestyle.Full induction to Care Certificate standards.Free training and apprenticeships in Health & Social Care.Career progression and development opportunit

To add to their existing team of amazing and dedicated staff, they are seeking to recruit Outreach Support Workers in Cheshire.For this role, you will be part of their outreach team, travelling to the homes of the people they support to assist them in their daily routines.You will assist with day to

Cornwall Supported Living- .Flexible Additional Holiday Purchase Scheme.DBS check paid by Caretech prior to starting with us.Full induction programme to Care Certificate Standards.Free Employee Assistance Programme.We offer Apprenticeships to those with less experience looking to join the Care

This is an exciting project to enable a young man to leave a learning disability assessment and treatment inpatient service, to lead a fulfilling life in his own home.Our client are looking to recruit innovative, creative and resilient support workers to work with Matthew to transition to his newly

Plus, an additional overtime pay of 1.Hours: 40 hours per week on a rotational basis (rota provided 4 weeks in advance).Shift Patterns: 2 – 3 shifts per week (Typical shift pattern is two shifts one week then three shifts the following week) 08:00am until 11:00pm – with sleep in).Are you a dedic

Location: Somerset - Community Services.We support people to understand their diagnosis and how this may impact on their life and the lives of those around them.Our residential services provide accommodation and support for autistic adults 52 weeks a year, 24 hours a day in urban and rural setting

To deal promptly and effectively with all complaints and grievances as per company guidelines.

Ready to take the next step in your penetration testing career and lead a high-performing team at a respected, fast-growing cybersecurity consultancy? .This is your opportunity to join a CREST-certified organisation committed to excellence, innovation and integrity.Penetration Testing Team Leader.W

As a Support Worker at a Barchester independent mental health hospital, you'll use your intuition and empathy to help our patients get the most out of life.You'll work as part of a multidisciplinary team to support patients with complex and sometimes challenging behaviours.You can expect to make a b

August 2026 / working across Monday to Friday 9am-5pm, office based in Worthing, delivering Transitional Services in the community across Horsham, Crawley, Burgess Hill and.It is essential that you hold a current UK driving license and have a car for this role (expenses for mileage paid at 45p per m