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You don’t need hotel experience. This could be your first kitchen job or you may have worked in hospitality before. You’ll build kitchen skills, food safety knowledge and confidence working in a team.

Job Description /n Nights Assistant Hoar Cross Hall, Staffordshire £13.47 per hour | Part-time, 17 hours | 2 days out of 7 /n The Role /n Are you passionate about people and take pride in delivering exceptional service? Whether you're the natural host at home or someone who thrives on making others feel welcome, this could be the ideal next step in your hospitality career /n As a Nights Assistant, you'll be at the heart of the guest experience, creating a lasting first impression and ensuring every farewell is just as warm. From handling reservations and check-ins to providing thoughtful support throughout each visit, your friendly, confident, and professional approach will help ensure every guest feels relaxed, valued, and eager to return /n As part of our wider hotel team, flexibility is important. While your main responsibilities will be within the Nights team, you may also be required to support other areas of the hotel when needed, including our Spa and Food & Beverage departments, helping us deliver a seamless experience for our guests throughout their stay /n /n - Welcoming guests with warmth and professionalism, ensuring a smooth and seamless check-in and check-out experience /n - Handling reservations, check-ins, and check-outs efficiently and accurately /n - Answering all phone calls professionally, efficiently, and in a friendly manner /n - Maintaining a polite and thorough demeanour, ensuring all relevant information is received and provided to guests /n - Assisting with guest inquiries and provide information about the property and local attractions /n - Following procedures accurately and have a comprehensive understanding of the hotel's and spa's facilities, policies, and procedures /n - Effectively sell packages and additional treatments to guests /n - Coordinating with other departments to ensure smooth guest experiences /n - Assisting on reception duties when required /n - Providing support across other areas of the hotel when required, including Spa and Food & Beverage, to support operational needs and the overall guest experience /n /n What We’re Looking For /n Essential Skills and Experience: /n /n - Have excellent communication and interpersonal skills /n - Be polite, professional, and guest-focused approach /n - Be confident in using booking systems and handling multiple tasks at once /n - Have a sales-minded attitude with the ability to promote services and packages /n - Have knowledge of spa and hotel operations is a plus (training provided) /n /n Additional Information /n /n - This is a Nights position. Full flexibility is required as the role will include weekends and Bank Holidays /n - Part-time-time - 17 hours per week /n - Working 2 out of 7 days per week including weekends and public holidays /n - £13.47 per hour /n - Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship now or at any point in the future for this role /n /n Why Join us? /n /n - Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality /n - Complimentary Spa Day on work anniversaries at any of our company spas /n - Free meal provided daily through our staff canteen /n - Complimentary use of leisure and spa facilities /n - Access to the Employee Assistance Program /n - 30% discount on overnight stays and spa days /n - Discounts on food, drink and retail across our venues /n - Pension scheme /n - Free Parking /n - Refer-a-Friend scheme /n - Excellent Induction and training programme /n - Perkbox Online benefits and discounts /n - On-line Doctor support (appointments/prescriptions) /n - A fun, supportive and inclusive work environment with loads of development opportunities /n /n People say you can’t choose your family, well we choose you to be part of ours! /n /n /n · /n

Job Description /n Guest Experience Manager Hoar Cross Hall | Staffordshire /n Are you passionate about creating exceptional guest experiences and making every visit feel genuinely special? /n We’re looking for an experienced Guest Experience Manager to join the team at Hoar Cross Hall, taking a leading role in ensuring every guest enjoys a warm, personalised and seamless experience from the moment they arrive to the moment they leave. /n As Guest Experience Manager, you’ll be at the heart of the guest journey. You’ll be highly visible across the property, building relationships with guests, anticipating their needs and working closely with teams across the hotel and spa to deliver consistently exceptional standards. /n You’ll also oversee our Duty Manager operation, taking a proactive and forward-thinking approach to ensuring the property is always guest-ready and that the guest journey runs seamlessly. /n What you'll be doing /n /n - Being a visible, warm and approachable presence throughout the property, ensuring our guests feel genuinely welcomed and valued. /n - Overseeing the guest journey and proactively identifying opportunities to make each experience exceptional. /n - Taking ownership of guest feedback and complaints, resolving concerns professionally and delivering effective service recovery. /n - Personally welcoming VIPs, returning guests and guests who may require additional support or attention. /n - Coordinating special occasions, individual requests and memorable ‘wow’ moments. /n - Working closely with Housekeeping to ensure VIP rooms are prepared and presented to the highest standard. /n - Maintaining a professional presence across restaurants, bars and guest areas, particularly during peak service periods. /n - Overseeing and undertaking Duty Manager shifts, supporting the smooth day-to-day operation of the property. /n - Regularly checking guest areas to ensure they are beautifully presented and guest-ready. /n - Working collaboratively with Front Office, Food & Beverage, Housekeeping, Spa, Events and Maintenance to create a seamless guest experience. /n - Supporting operational teams during busy periods when required. /n - Coaching and supporting guest-facing teams to anticipate guest needs and consistently deliver outstanding service. /n - Identifying trends in guest feedback and working with managers to continuously improve the guest experience. /n - Leading by example and helping to create a warm, professional and guest-focused culture. /n - Supporting a safe, secure and well-maintained environment for guests, colleagues and visitors, in line with our Health & Safety procedures. /n /n Our Hiddenwell Values /n Our values are at the heart of how we work and the experiences we create. As Guest Experience Manager, you’ll lead by example and bring our values to life every day: /n Integrity – doing the right thing, taking ownership and being open and honest with our guests and colleagues. Excellence – taking pride in the details, continually looking for ways to improve and striving to create exceptional experiences. Teamwork – working collaboratively across the whole property, supporting one another and recognising that the best guest experiences are created together. Commitment – being passionate about what we do, following through on our promises and going the extra mile when it matters. Respect – treating every guest and colleague with warmth, consideration and professionalism, and valuing the contribution everyone makes. /n About you /n You’ll be someone who genuinely enjoys being around people and takes pride in creating memorable experiences. Just as importantly, you’ll naturally reflect our Hiddenwell values of Integrity, Excellence, Teamwork, Commitment and Respect in the way you lead, communicate and care for our guests and colleagues. /n Ideally, you’ll bring: /n /n - Have previous supervisory or management experience within a luxury hotel, spa or high-end hospitality environment /n - Have experience within Guest Experience, Front Office or wider hotel operations /n - Have a genuine passion for delivering exceptional and personalised guest service /n - Have a warm, engaging and confident approach /n - Have experience supporting VIP and high-profile guests /n - Have confidence in handling complaints and resolving challenging situations with tact, diplomacy and professionalism /n - Have exceptional leadership and communication skills, with the ability to build effective relationships across different departments /n - Have excellent organisation and attention to detail /n - Have a proactive, hands-on approach and the confidence to make decisions in a busy operational environment /n - Have a calm and professional approach when working under pressure /n - Have a natural ability to coach, support and motivate others /n - Have confidence using Microsoft Office and hotel reservation or property management systems /n - Have the flexibility to work evenings, weekends and public holidays in line with the needs of the business /n - Have a qualification in Hospitality Management, Hotel Management or a related subject would be advantageous, but it isn’t essential /n /n Additional Information /n /n /n - 45 hours per week /n - Working 5 out of 7 days (inclusive of evenings, weekends and public holidays) /n - £37,000 per annum /n /n What We Offer /n /n - Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality /n - Complimentary Spa Day on work anniversaries at any of our company spas /n - Free meal provided daily through our staff canteen /n - Complimentary use of leisure and spa facilities /n - Access to the Employee Assistance Program /n - 30% discount on overnight stays and spa days /n - Discounts on food, drink and retail across our venues /n - Pension scheme /n - Free Parking /n - Refer-a-Friend scheme /n - Excellent Induction and training programme /n - Perkbox Online benefits and discounts /n - On-line Doctor support (appointments/prescriptions) /n - A fun, supportive and inclusive work environment with loads of development opportunities /n /n Why Hiddenwell? /n At Hiddenwell, we believe the best guest experiences are created by people who genuinely care. We want our colleagues to feel empowered to make a difference, supported to be at their best and proud of the experiences we create together. /n This is an opportunity to play a key role in the guest experience at Hoar Cross Hall, working across the property, collaborating with a wide range of teams and having the freedom to make a genuine difference. /n If you’re an experienced hospitality professional who notices the details, loves being present on the floor and believes exceptional service comes from making every guest feel individually valued, we’d love to hear from you. /n

The Sales & Marketing team look after our customers and help them through one of the most important parts of their lives; finding and buying a new home. We pride ourselves on putting customers first, and sales and marketing are a key part in making that vision a reality. Our Sales & Marketing teams, both locally and nationally, work together to make sure we’re showing people the perfect home for them. There’s a wide variety of roles that include building and maintaining websites, running marketing campaigns, answering customers’ questions, being on hand to guide and support them through the purchase and personalisation of their brand new home; and of course making sure they’re happy after they’ve bought. Some of the team work on-site in sales and marketing showrooms, and others support from the office but at its core the team are here to make sure customers are getting what they need from us and finding the perfect home. Reporting to the Sales Director, Senior Sales Manager or Sales Manager, you will contribute to the overall success of the Sales Department by ensuring sales are progressed to exchange and legal completion in line with the Division’s budget and forecast. Complete all necessary administration in line with policy and procedures (e.g. NHQC etc). You will be expected to: • Process reservations and support sales teams in achieving exchanges and completions in line with completion forecast., • Proactively communicate to Sales Director/ Managers details of problem plots or where assistance is required to achieve completions target on a daily/weekly basis., • Effectively manage overdue contracts and exchanges to minimise risk., • Proactively communicate any potential risks to Sales management teams to overcome potential cancellations., • Highlight any trends associated with cancellation rates., • Attend all necessary meetings in line with policy and procedures (e.g. Sales/Build)., • Compile all necessary reports in line with the business requirements and policy and procedures (e.g. down-valuations)., • Build effective relationships with third parties including solicitors, NHMAs, managing agents, housing associations etc to deliver against completion forecast., • A guardian of the customer, communicating frequently with clarity and managing customer expectations effectively in line with policy., • Check accuracy of all reservation documentation, ensuring all information is compliant with policy and procedures (NHQC, AML etc)., • Adopt and compliance of all sales related IT systems to drive performance, compliance and provide insight to improve the customer journey., • Ensure all administrative duties are carried out in line with policy and procedure to achieve compliance., • Ensure all legal documentation (e.g. contracts, leases etc) are signed and executed without delay, and in line with the Delegation of Authority., • Liaise with all key stakeholders across the business (e.g. Technical, Construction, Finance etc) to ensure all legal enquiries are responded immediately and accurately., • Assist with legal site set‑up of new developments, co‑ordinating between Technical, solicitors and sales to ensure accurate information is available and full compliance with NHQC., • Support ad hoc enquiries from solicitors and Customer Care teams. To be successful in the role, we are looking for: • Intermediate level of proficiency on any Sales related IT systems, Legal and/or Estate Agency background but not essential., • Professional and pleasant manner in dealing with internal and external customers., • Able to work autonomously or part of a team., • Strong attention to detail., • Is able to adapt to change and proactive in managing their own workload., • Tenacious in their pursuit to overcome challenges., • Ability to build trusted working relationships., • Is able to continually prioritise workload. We’ve been nationally recognised as a 5 star housebuilder since 2010 for supplying high-quality homes for all generations. That’s more than any other major housebuilder. It’s because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex‑Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barratt adopts a hybrid way of working which assumes that where roles allow, our office‑based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. As part of working for Barratt Redrow PLC and specifically for this role we offer: • Competitive Salary, • Competitive Bonus Scheme, • Private Medical Cover - Single Cover, • 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days), • Choice of Flexible Benefits, • Enhanced Family Friendly Policies Today’s housebuilding professional need tomorrow’s benefits, so they’re ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world. Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more — including physio and talking therapies. You can even add family members. First‑class pension schemes with the option of up to 10% employer contributions. All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing. As well as a competitive salary, we offer many ways to make life more affordable – from access to employee loans and savings accounts, to house purchase discounts. Cycle to Work scheme, reduced hotel rate, discounts at major retailers. These make a massive difference to the quality of your lifestyle. From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits. #J-18808-Ljbffr

The Sales & Marketing team look after our customers and help them through one of the most important parts of their lives; finding and buying a new home. We pride ourselves on putting customers first, and sales and marketing are a key part in making that vision a reality. Our Sales & Marketing teams, both locally and nationally, work together to make sure we’re showing people the perfect home for them. There’s a wide variety of roles that include building and maintaining websites, running marketing campaigns, answering customers’ questions, being on hand to guide and support them through the purchase and personalisation of their brand new home; and of course making sure they’re happy after they’ve bought. Some of the team work on-site in sales and marketing showrooms, and others support from the office but at its core the team are here to make sure customers are getting what they need from us and finding the perfect home. Reporting to theSales Director, Senior Sales Manager or Sales Manager, you willcontribute to the overall success of the Sales Department by ensuring sales are progressed to exchange and legal completion in line with the Division’s budget and forecast. Complete all necessary administration in line with policy and procedures (e.g. NHQC etc). You will be expected to: • Process reservations and support sales teams in achieving exchanges and completions in line with completion forecast Proactively communicate to Sales Director/ Managers details of problem plots or where assistance is required to achieve completions target on a daily/weekly basis., • Effectively manage overdue contracts and exchanges to minimise risk., • Proactively communicate any potential risks to Sales management teams to overcome potential cancellations., • Highlight any trends associated with cancellation rates., • Attend all necessary meetings in line with policy and procedures (e.g. Sales/Build)., • Compile all necessary reports in line with the business requirements and policy and procedures (e.g. down-valuations), • Build effective relationships with third parties including solicitors, NHMAs, managing agents, housing associations etc to deliver against completion forecast., • A guardian of the customer, communicating frequently with clarity and managing customer expectations effectively in line with policy., • Check accuracy of all reservation documentation, ensuring all information is compliant with policy and procedures (NHQC, AML etc)., • Adopt and compliance of all sales related IT systems to drive performance, compliance and provide insight to improve the customer journey., • Ensure all administrative duties are carried out in line with policy and procedure to achieve compliance., • Ensure all legal documentation (e.g. contracts, leases etc) are signed and executed without delay, and in line with the Delegation of Authority., • Liaise with all key stakeholders across the business (e.g. Technical, Construction, Finance etc) to ensure all legal enquiries are responded immediately and accurately., • Assist with legal site set-up of new developments, co-ordinating between Technical, solicitors and sales to ensure accurate information is available and full compliance with NHQC., • Support ad hoc enquiries from solicitors and Customer Care teams. To be successful in the role, we are looking for: • Intermediate level of proficiency on any Sales related IT systems, Legal and/or Estate Agency background but not essential., • Professional and pleasant manner in dealing with internal and external customers., • Able to work autonomously or part of a team., • Strong attention to detail, • Is able to adapt to change and proactive in managing their own workload., • Tenacious in their pursuit to overcome challenges., • Ability to build trusted working relationships, • I s able to continually prioritise workload. We’ve been nationally recognised as a 5 star housebuildersince 2010 for supplying high-quality homes for all generations. That’s more than any other major housebuilder. It’s because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barrattadopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on ourconstructionsites andsalesoffices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. As part of working for Barratt Redrow PLC and specifically for this role we offer: • Competitive Bonus Scheme, • Private Medical Cover - Single Cover, • 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days) Today’s housebuilding professional need tomorrow’s benefits, so they’re ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world. Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more — including physio and talking therapies. You can even add family members. First-class pension schemes with the option of up to 10% employer contributions. All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing. As well as a competitive salary, we offer many ways to make life more affordable – from access to employee loans and savings accounts, to house purchase discounts. Cycle to Work scheme, reduced hotel rate, discounts at major retailers… These make a massive difference to the quality of your lifestyle. From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits. Our Redrow divisions have earned a unique reputation for building award-winning homes and thriving communities over the last 50 years. With a focus on quality and sustainability, they create places our customers aspire to live in. Catering for customers looking for a premium home with timeless exteriors and open plan living, we provide award winning quality and innovative design. That’s why we’ve been awarded the maximum 5 Stars from the Home Builders Federation since 2009, making us the only major national housebuilder to achieve this. Here is where you'll be based, whether that's an office or one of our sites. We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture. We’re building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take. See how our colleagues are building tomorrow together. #J-18808-Ljbffr

Join a dynamic engineering team responsible for keeping world-class rides, attractions, and resort facilities operating safely, reliably, and at peak performance. We are looking for a skilled and proactiveElectrical Engineerto play a key role in the inspection, maintenance, troubleshooting, and continuous improvement of complex electrical and control systems across our site, including rides, hotel, and resort infrastructure. This is a hands-on role working to OEM standards, supplier manuals, and our Computerised Maintenance Management System (CMMS), ensuring the highest levels of safety, compliance, and operational excellence. • Carry out daily inspections of electrical systems including motors, drives, PLCs, transformers, and distribution systems, • Ensure all electrical components and power systems operate safely and efficiently, • Test and maintain sensors including proximity, temperature, and position devices, • Confirm full integration between electrical systems and control platforms, • Test and maintain PLC and SCADA-based ride control systems, • Verify emergency stop systems and critical safety circuits are fully operational, • Ensure all attractions meet strict operational and safety requirements, • Support maintenance activities across rides, hotel, and wider resort assets, • Diagnose faults quickly and effectively to minimise downtime, • Provide technical expertise during operational issues and breakdowns, • Deliver full electrical overhauls of rides and attraction systems, • Perform calibration, upgrades, and optimisation of electrical and control systems, • Carry out load testing and performance analysis under real operating conditions, • Collaborate with OEMs and specialist contractors for parts, diagnostics, and improvements, • Manage safe shutdowns, inspections, and recommissioning of systems, • Ensure all work meets regulatory compliance and certification standards, • Maintain the highest standards of electrical safety across all systems, • Test and verify protective devices including breakers, fuses, and emergency shutdown systems, • Conduct root cause analysis and failure investigations, • Complete incident reporting and support safety audits and risk assessments, • Rapidly diagnose electrical faults in PLCs, motors, drives, sensors, and control systems, • Carry out repairs and replacements in line with OEM guidance, • Test and validate systems following maintenance or repair work, • Work closely with mechanical engineers to ensure seamless system integration, • Support wider engineering teams with troubleshooting and technical input, • Share knowledge and provide mentoring to technicians across the team, • MinimumLevel 3 qualification in Electrical Engineeringor a related discipline (or equivalent), • Proven experience in electrical maintenance within an industrial, manufacturing, theme park, or similar environment, • Strong understanding of electrical systems, control systems, and fault-finding techniques, • Experience working with PLCs and automated control systems (desirable), • Ability to work safely, independently, and under pressure in a live operational environment, • Strong problem-solving skills and attention to detail You’ll be part of a fast-paced, highly technical environment where no two days are the same. This is an opportunity to work on complex systems, develop your engineering expertise, and contribute directly to the safety and success of a major resort operation. #J-18808-Ljbffr

Drayton Manor is seeking an Electrical Engineer to maintain and improve electrical and control systems across rides, hotel, and resort facilities. You will work hands-on, adhering to OEM standards and CMMS processes to ensure safety and reliability. The role involves inspections, diagnostics, and major electrical overhauls, with collaboration across engineering teams to keep park operations safe and efficient. #J-18808-Ljbffr

About You: Previous experience managing a hotel, pub, inn or similar hospitality business.

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