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● Oversee sales staff, provide training, and foster a positive work environment to ensure customer satisfaction and high performance. ● Ensure high levels of customer satisfaction by addressing customer inquiries and issues effectively, and implementing strategies to enhance the overall customer experience. ● Establish and adjust work schedules to meet sales targets and productivity goals. ● Collaborate with other departments to resolve operational issues promptly. ● Assess staffing needs, recommend adjustments, and coordinate with HR for efficient operations. ● Regularly update managerial staff on sales performance, productivity, and operational activities.