Customer service supervisor jobs in DagenhamCreate job alerts

Hours: 37.5 per week Salary: £33,300 + uncapped OTE (£49,200) The Role We’re looking for a driven and experienced Telesales Supervisor to lead one of our high-performing sales teams. This is a hands-on leadership role where you’ll inspire, coach, and develop your team while driving results in a fast-paced, target-driven environment. You’ll play a key part in shaping team performance, enhancing customer experience, and delivering on ambitious sales targets. What You’ll Be Doing • Lead and manage day-to-day telesales operations to maximise performance and productivity, • Coach and develop team members through feedback, and regular 1:1s, • Run engaging team meetings, training sessions, and performance reviews, • Track, analyse, and report on sales performance, KPIs, and customer feedback, • Handle escalated customer queries with professionalism and efficiency, • Motivate your team to achieve targets while maintaining a positive, high-energy culture, • Ensure compliance with company policies and industry regulations, • Deliver hands-on coaching, including “ride alongs,” to embed best practice selling techniques What We’re Looking For • Proven leadership experience in a telesales or call centre environment, • Strong communication and motivational skills with the ability to inspire a team, • A data-driven mindset with the ability to turn insights into action, • Confident using CRM systems, MS Office, and call centre technology, • Highly organised with excellent time management skills, • Professional, customer-focused, and results-driven Desirable Experience • B2B telesales experience, • Previous experience supervising or mentoring a sales team What We Offer You • Basic salary £33,300 with a high-earning bonus structure, • OTE £49,200, • Regular sales incentives, competitions, and rewards, • Access to Würth’s exclusive Top Club — win luxury overseas trips for you and a guest, • 23 days holiday, increasing to 28 days with service, • Monday–Friday working hours (your weekends are yours), • Industry-leading training, coaching, and career progression, • Pension scheme in line with auto enrolment, • Health Care plan – money towards your dental, optical and treatment therapies, • Ample free parking Apply now and power the growth of our network! We are committed to fostering inclusion and diversity to support the future success of the Würth Group. Please note: Interviews may take place while the role is advertised. We reserve the right to close the role early if sufficient applications are received.

Commercial Gas Engineer (HVAC) Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Brentford, Romford, Epping £53,004.76 (salary including on call standby 1:4 and 11% LWA) Permanent My client is on the lookout for an experienced Commercial Gas Engineer to join the team. You will have the opportunity to work on one of their leading supermarket contracts. The role will involve carrying out planned and reactive maintenance across several retail stores, maintaining, and repairing a range of commercial heating systems and air conditioning units. Additionally, you will undertake regular planned store visits to complete reactive work, PPMs and minor repairs as requested by the customer. Key Responsibilities – Commercial Gas Engineer • Carrying out PPM and reactive maintenance across a number of sites., • Service and repair a range of mechanical equipment, e.g. boilers, fans, pumps, AHU's, FCU's., • Carry out minor alterations and installations within the individual's technical competence in accordance with current specifications., • Order spares to the laid-down procedures., • SVQ/NVQ Level 3 within Heating/Ventilation/Mechanical / HVAC or Equivalent Qualification., • £53,004.76 (salary including on call standby 1:4 and 11% LWA), • 25 days + 8 bank holidays, • Overtime, • Travel time after 1⁄2 hour each way Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. xrnqpay For details of other opportunities available within your chosen field please visit our website Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Shop Manager Indian Grocery Store Location: Plumstead Hours: Between 9.00am - 9.00pm, Monday to Sunday (with scheduled time off during the week) We are recruiting on behalf of a well-established and busy independent Indian grocery store located on a thriving high street in Plumstead. This is a hands-on management opportunity ideal for someone ready to step up into their first managerial role, provided they have solid, hands-on experience within an Indian grocery retail environment. Ideal Background: Strong experience with Indian groceries within a retail setting Confident advising customers on spices, fresh produce, dry goods and traditional food items Previous senior team member, supervisor or keyholder experience would be advantageous Experience within an African grocery store would also be beneficial due to product crossover and customer base Key Responsibilities: Supporting the overall running of the store and managing a small team of 2-3 staff Creating staff rotas and providing day-to-day supervision Delivering excellent customer service and product knowledge Stock control, ordering and supplier coordination Shelf stacking and maintaining strong visual merchandising standards Till management, cash handling and end-of-day cashing up Monitoring stock levels across fresh, frozen and ambient goods Ensuring compliance with food hygiene and health & safety standards Our client is open to individuals looking to progress into a management role; however, you must already have sufficient in-store grocery experience to confidently lead from the front in a fast-paced retail setting. If this opportunity is of interest, please apply today to be considered. INDART

Position: Hospital Cleaning Supervisor Contract Type: Temporary, Full Time (37.5 hours per week: 5 days out of 7) Salary: £15 - £16 per hour + Holiday Pay + Additional Benefits Location: Romford, Essex Are you committed to maintaining high standards of cleanliness and confident in leading a team to deliver excellent service? Adecco Romford & London East are seeking a Cleaning Supervisor to join a busy team in a health service. As a Cleaning Supervisor, you will be responsible for delivering a high-quality, efficient, and cost-effective service across areas and departments. You will lead, support, and motivate a team of cleaning staff, ensuring cleaning standards are consistently met. Key Responsibilities Supervise and allocate domestic staff, preparing weekly rotas and managing workloads effectively Monitor cleaning standards and implement corrective actions when required Manage the distribution and control of cleaning materials and equipment within budget Recruit, train, and develop domestic staff, including conducting appraisals and managing performance Ensure full compliance with health, safety, and infection control policies What We're Looking For Previous experience in cleaning services within a large environment Strong leadership and people management skills Excellent communication and customer service skills Knowledge of health & safety and infection control standards - The National Standards of Healthcare Cleanliness A flexible approach with the ability to work effectively under pressure For further information, please contact Isabelle, Claire or Hannah at Adecco Romford & London East (option 2) as soon as possible. Why work with Adecco: * Annual leave entitlement * Perks at work - discount vouchers and points to spend * Support program with 24/7 helpline * Eye care vouchers * Competitive pension scheme A DBS is essential for the role. We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment. A registered DBS check is advantageous, or you must be happy to have one processed at a cost. Please note - We can only accept applications that already hold the right to work in the UK Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Location: Dagenham Contract: 3‑month temporary contract, with strong potential for extension Rate: £22.02 per hour PAYE or £28.71 per hour Umbrella Hours: Full‑time, including occasional weekends and public holidays (rota-based) The London Borough of Barking & Dagenham is seeking a proactive and experienced Street Cleansing Day Supervisor to support the Street Cleansing Operations Manager and lead a multi‑skilled team of drivers and cleansing operatives. This role is essential in ensuring the delivery of a high-quality, efficient, and customer‑focused street cleansing service across the borough. You will take responsibility for day‑to‑day supervision, resource planning, service quality, and operational delivery. A key part of the role includes completing handovers with the evening supervisor to ensure seamless service continuity. Key Responsibilities Supervise and coordinate a multi‑skilled team of drivers and operatives to deliver high‑quality street cleansing services. Manage all line management duties including regular supervision, appraisals, sickness monitoring, return‑to‑work interviews, performance management, and referrals to Occupational Health. Respond promptly to enquiries from Councillors, Partners, and Residents, ensuring efficient resolution and excellent customer service. Handle complaints professionally, providing full feedback and escalating complex situations when needed. Produce, analyse, and utilise performance and resource data to drive improvements and support effective decision‑making. Maintain accurate records of incidents, accidents, investigations, and customer feedback. Work proactively with internal teams and external partners to optimise service delivery. Ensure compliance with all relevant legislation, Council policies, health & safety requirements, and best‑practice standards. Carry out and review inspections, risk assessments, and ensure all health & safety responsibilities are met. Deliver staff training where required and conduct timely appraisals aligned with Council policies. Support out‑of‑hours requirements including weekends, bank holidays (with applicable enhancements), and emergency standby cover when needed. Work flexibly during adverse weather conditions as directed by management.What We're Looking For Essential criteria include: A current and valid Category C or C1 driving licence. Strong knowledge of the Health & Safety at Work Act 1974. Working knowledge of the Clean Neighbourhood and Environment Act 2005 and the Environment Act 2021, including NI195 grading and reporting. Previous experience in street cleansing operations within an urban environment. Experience monitoring staff safety, managing accidents/near misses, and conducting risk assessments. Excellent communication and leadership skills with the ability to motivate and manage a frontline operational team. Confidence in resolving customer enquiries and delivering high-quality public services.General Responsibilities Ensure all work complies with Council policies, GDPR/Data Protection, Equalities & Diversity standards, and Health & Safety legislation. Maintain high standards of record keeping and confidentiality. Support project work as assigned and contribute to continuous service improvement. Take responsibility for your own professional development and training. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

The successful candidate will support the General Office Supervisor and ensure excellent customer service to internal clients. A leading law firm in Greater London is looking for a Deputy Supervisor for their General Office department. Join us to help deliver outstanding service within the firm.

The role requires providing exceptional customer service, managing cash transactions, and supporting the Site Manager. The ideal candidate will have strong leadership skills and a commitment to maintaining high service standards. A local petrol station is seeking a Site Supervisor in the United King

You will be responsible for maintaining high standards of customer service and store operations while supervising a small team in a fast-paced environment. A leading retailer in Greater London is seeking an experienced store supervisor to lead a dedicated team.

A major High Street brand in the UK is seeking a dedicated Retail Supervisor. This full-time role offers the opportunity to maintain quality operations and lead a team while ensuring customer satisfaction. Ideal candidates will have supervisory experience in similar environments and strong communica