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Deputy Manager Join Our Team as Deputy Manager - Friern Barnet - 39 hours Who are we? We're more than just a pet store, we're a one-stop destination for everything pets need and pet lovers love. From toys and treats to groom rooms and veterinary care, our community-focused Pet Care Centres bring together passionate teams and devoted customers across the UK. We believe in creating a welcoming, supportive space where pets are family, and where our people thrive. What's the role? We're looking for a passionate and proactive Deputy Manager to join the leadership team at our Friern Barnet Pet Care Centre. This role is about more than just supporting day-to-day operations it's about leading by example, inspiring your team, and delivering an exceptional experience for both pets and their people. As Deputy Manager, you'll work closely with the Store Manager and take shared responsibility for the pet care centre's performance, team development, and customer engagement. You'll step up to lead when the Store Manager is away and play a key part in shaping a welcoming, knowledgeable, and pet-loving environment. No two days will be the same and that's just how we like it! What you'll be doing: Leading from the front setting the tone, inspiring your team, and driving performance every step of the way. Managing store operations, from stock control and merchandising to operational excellence and compliance. Creating a culture of fun, inclusivity, and collaboration where everyone feels welcome and supported. Delivering a best-in-class customer experience, tailored advice, expert support, and genuine care for every visitor .....and their pets! Living and breathing our values to help us become the Best Pet Care Business in the World. What's in it for you? We'll set you up for success with industry leading training, a comprehensive 6-month onboarding programme, and continuous development to help you thrive, in pet care, customer service, team leadership, and beyond. You'll also enjoy generous colleague discounts, career progression opportunities, and the chance to make a real impact in your community. Who are we looking for? You don't need to know everything about pets .... yet, we'll teach you that. But you do need to bring: • Have experience of running a team in a busy retail, hospitality or customer-focused environment as a manager / supervisor, • Worked with KPI'S and driven team performance, • A passion for people, coaching, developing, and motivating those around you to do their best., • A love for delivering great results and an eye for operational excellence., • Strong communication and organisational skills, you keep calm, even on the busiest days., • Flexibility to work a 7-day rota including weekends and bank holidays. Whether you're a seasoned retail leader or ready to take that next step in your career, if you care about people, pets, and creating brilliant experiences, we'd love to meet you! We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you

A popular bakery chain in Bushey is seeking a Shop Supervisor to oversee daily operations.Responsibilities include ensuring customer satisfaction, managing stock, and leading the team.Ideal candidates should have supervisory experience in retail or customer service and knowledge of food safety stand

The main purpose of the Customer Service Supervisor's role is to take a lead on role modelling an outstanding customer experience across all areas of the business. We look for team members who share our values and are passionate about their work and can deliver an excellent service experience. You w

Service Team Leader, Medical Devices. Team leader or supervisor experience. Competent background in a customer‑facing field service engineering capacity within a high‑value capital equipment environment.

Responsibilities may include the following, and other duties may be assigned: Manage a team of customer service professionals focused on tactical, operational, and some strategic activities Make decisions that impact team schedules and the allocation of time and material resources* Support team

The Customer Care Supervisor represents Medtronic to both external and internal customers and leads a team to deliver high‑quality, timely, and accurate customer service. This role is responsible for ensuring the effective handling of customer inquiries, orders, complaints, and service‑related i

TLC Care in Potters Bar is looking for a Customer Service Supervisor to model an outstanding customer experience in our care home.

TLC Care is seeking a Customer Service Supervisor to lead in delivering exceptional customer service.

The main purpose of the Customer Service Supervisor's role is to take a lead on role modelling an outstanding customer experience across all areas of the business. You will deliver exceptional customer service to ensure your business unit is the care home of choice within your local area. We look fo

The Customer Care Supervisor represents Medtronic to both external and internal customers and leads a team to deliver high‑quality, timely, and accurate customer service. At Medtronic you can begin a life‑long career of exploration and innovation, while helping champion healthcare access and equ

Medtronic plc in Watford is looking for a Customer Service Supervisor to lead a dedicated team responsible for managing customer inquiries and delivering high-quality service. The ideal candidate will have previous management experience and a broad knowledge of customer service processes.

Job Title: Chinese Speaking Team Leader Location: Colindale Salary: Up to £29,000 per annum Role: Full-Time Permanent Are you a dynamic Team Leader or Supervisor ready for a step up in your career? We are seeking a hands-on, energetic person who leads by example on the shop floor. Established in the 1960s, we are a market-leading business based in the heart of London’s vibrant Chinatown. Over the last 55 years, we have expanded across the UK and become one of the nation’s most diverse food retailers. About the Role: As a Team Leader, you will lead, motivate, and inspire your team to provide exceptional service to every customer. You will be responsible for maintaining high standards across the store and driving your team to achieve targets and enhance the customer experience. This is a great opportunity for a career-driven individual looking to immerse themselves in a people-focused company and take the next step in their career. Key Responsibilities: Lead, mentor, and develop a diverse team of individuals, ensuring excellent performance from recruitment through to ongoing development Drive sales by maximising every opportunity, while maintaining positive standards Maintain high levels of stock availability, ensuring store presentation is at its best Oversee daily store operations, ensuring outstanding customer service at all times Inspire the team to deliver top-tier customer service, achieving KPIs and exceeding customer satisfaction goals Maintain and enforce safe working practices across the store Work closely with the management team to drive improvements and growthYou: Fluent in Cantonese or Mandarin (essential) A natural leader with a strong ability to inspire, coach, and motivate your team Proven experience in a fast-paced retail, hospitality, or leisure environment Passionate about customer experience and delivering retail excellence Strong work ethic, proactive attitude, and the ability to thrive in a demanding environment Articulate, confident, and able to communicate effectively with both customers and colleaguesIdeal Candidate: Previous experience in a retail management position or similar fast-paced environment A passion for people development, achieving team success, and delivering results Ability to manage multiple tasks while ensuring excellent service delivery Strong communicator with the ability to solve problems effectivelyBenefits: Career development and progression opportunities Competitive salary, store discount and free on-site parking Ongoing training and support to help you succeed in your role A dynamic and fast-paced work environment where you are encouraged to grow and achieve your potentialPlease note: This role will require an initial training period of 3 months at the Tottenham location, with travel costs covered. If you're a career-focused Team Leader who thrives in a fast-paced, people-focused environment, APPLY NOW for immediate consideration! ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £29,080.48 basic salary, plus 10% zone allowance per year, totalling £31,988.52 BONUS/OTE: Realistic total earning potential of up to £35,588 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

The ideal candidate will have supervisory experience in fast-paced retail environments, strong communication skills, and a passion for delivering high standards of customer service. Naylor's Equestrian Llp is looking for a Supervisor to lead and support the shop floor at JD Sports in Greater London.

The ideal candidate will bring previous supervisory experience, a strong focus on customer service, and the ability to maintain a positive work environment. Job Search Place Limited is currently recruiting a dedicated Retail Supervisor to oversee operations at a major High Street brand on a part-tim

Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction. Passionate about providing exceptional customer service. It is a fast moving, challenging role that will give you great exposure to our vibrant custome

In this role, you will oversee day-to-day operations, ensuring exceptional customer service while managing a dedicated team. If you're passionate about creating a customer-first culture, apply now to join us.

The Customer Service Supervisor is responsible for leading, motivating, and developing the customer service team to deliver a high‑quality, consistent service to customers. Lead, coach, and support the customer service team to achieve service levels and performance targets. Previous experience in

City Experiences in Greater London is seeking a Customer Service Supervisor for a permanent contract. The role requires excellent customer service, supervision of cabin crew, and strong sales skills. The ideal candidate will have experience in a customer-facing role, demonstrated leadership abilitie

The Customer Service Supervisor will supervise day-to-day customer service operations and ensure the smooth running of the team. Be part of the Customer Service team responding to incoming customer telephone calls and manage telephone performance across the customer service team. Manage and write mo

Leading a retail team with a customer first attitude, prompting a customer focused mindset within the branch ensuring that customer service is at the heart of everything. This role will lead, guide and support the team to deliver fantastic customer service to our customers. Delivering a customer fir

In this role, you will supervise the team to provide the highest level of customer service, ensure compliance with company policies, and maintain store presentation standards. The ideal candidate should have retail or service industry experience, excellent communication skills, and a proven track re

The Supervisor will be responsible for ensuring high levels of customer service, overseeing store presentation, and managing team performance. This full-time position requires a confident leader who understands customer expectations and can maintain effective team operations. Supervisor (m/f/x) for

Betfred is seeking a Retail Customer Service representative in Kentish Town, Greater London. In this role, you will enhance customer experiences by processing bets, addressing inquiries, and promoting events. You’ll need to be customer-focused, eager to learn, and ready to support an inclusive env

CVS Health Corporation is looking for a part-time Shift Supervisor at the Hook-SupeRx location. This role requires excellent management skills to lead store staff and ensure smooth operations, while also assisting customers with any inquiries.

This role will require you to deliver the Customer Service objectives in relation to Station Operations on a day-to-day basis through the Customer Service team at the station whilst also ensuring that all staff under your control recognise and actively display the South Western Railway's values and

Wenzels in Greater London is seeking a Shop Supervisor to lead a team in delivering exceptional customer service and maintaining high food quality standards. If you're passionate about food and customer service, apply now! #J-18808-Ljbffr.

The Customer Service Supervisor is responsible for leading, motivating, and developing the customer service team to deliver a high‑quality, consistent service to customers. Customer Service Supervisor Automotive M/F. The Supervisor acts as a key point of escalation and a link between Customer Serv

LKQ UK & Ireland is seeking a Customer Service Supervisor to lead retail operations in Wirral. You will coach and develop a dynamic team, improve processes, and ensure exceptional customer service.

The ideal candidate should have a passion for customer service, flexibility, and some supervisory experience in retail. A leading food wholesaler in Greater London is looking for a Duty Manager to lead customer service efforts and manage a large team. Responsibilities include ensuring compliance wit

Thames Skills Academy is seeking a Service Delivery Supervisor to lead customer service delivery across Uber Boat piers and vessels. Candidates should have supervisory experience in customer service or hospitality, strong communication skills, and the ability to work under pressure. Responsibilities

Mary Rush Care Ltd is looking for a Supervisor to oversee operations, manage team members, and ensure exceptional customer service standards. The ideal candidate must be flexible, possess supervisory experience, and demonstrate a commitment to exemplary customer service.

In this fast-paced role, you'll manage customer interactions, ensure compliance with company standards, and lead efforts to improve service quality. Ideal candidates will have a passion for customer service, team management experience, and retail background.

Little Vegas - East Ham is looking for enthusiastic individuals to provide exceptional customer service in a vibrant casino environment.

Store Supervisor in Bath, UK, who will be pivotal in linking products with customers while supporting the team. The ideal candidate will have strong customer service skills, team management experience, and the ability to drive sales targets. Responsibilities include assisting management with KPIs, i

If you're passionate about food and customer service, apply now to join a growing team. The successful candidate will lead a team, ensuring customer satisfaction and quality food preparation. Wenzels in Northolt is seeking a dedicated Shop Supervisor.

Engage with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction. Passionate about providing exceptional customer service. It is a fast moving, challenging role that will give you great exposure to our vibrant customer

Leading a retail team with a customer first attitude, prompting a customer focused mindset within the branch ensuring that customer service is at the heart of everything. Delivering a customer first service through efficient pick to manifest times and achieving all service level agreements SLAs. Thi

As a key part of our team, you'll contribute by assisting customers and maintaining store standards.

Nova Leisure Ltd in Greater London is looking for a Department Supervisor to oversee retail operations and lead a team focused on excellent customer service. The role involves motivating staff, ensuring compliance with health and safety standards, and providing exceptional customer experiences.

Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction. Passionate about providing exceptional customer service. It is a fast moving, challenging role that will give you great exposure to our vibrant custome

Leading a retail team with a customer first attitude, prompting a customer focused mindset within the branch ensuring that customer service is at the heart of everything. Join LKQ UK & Ireland as a Customer Service Supervisor and lead a dynamic team committed to delivering first‑class support. Del

Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the se

Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction. To be successful in this role your skills and experience will include: Passionate about providing exceptional customer service. It is a fast moving, ch

Candidates should have experience in supervision, strong customer service skills, and a flexible work approach. Screwfix is looking for a supervisory team leader in Greater London. The role involves hosting customers, managing a team, and ensuring excellent store standards.

This role involves delivering exceptional customer service and engaging with the local Romanian community. Candidates must have a passion for customer service, be professionally presented, and possess a willingness to learn. A new casino chain in Ilford is seeking a Relief Supervisor who speaks Roma