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The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

Roaming Roast is looking for someone to run our Borehamwood coffee truck at weekends. Your main responsibilities will be: -Driving the tuktuk to its location from our storage facility -Lead barista throughout the day (you will be supported by another barista) -Ensuring standards of quality and hygiene are upheld Hours: 7.30-4pm Saturday and Sunday There will always be additional hours available during the week should you wish to take them but this is not required. You must have held a full driving licence for 2 years and be over 25 years of age for insurance purposes. We are a small chain of specialty coffee trucks operating in London and Hertfordshire. Our ideal candidate is someone who has multiple years of experience as a barista and someone who is able to demonstrate their ability think and act independently. As a small business, you'll wear many hats other than just barista. As we're an outdoor coffee truck, someone who enjoys being out in all weathers essential and being a practical problem solver is highly desirable. This is an incredibility rewarding job for the right candidate. We believe that people in hospitality deserve better. So if you love standing outside talking to people whilst accepting the responsibility of managing a coffee truck for the weekend, this is for you! Run by husband and wife team Charlie and Abbi, we have a loyal customer base who come for a chat, as well as a coffee. Commonly cited as the best coffee in Borehamwood, we are a small business aiming to make a big difference to the quality of coffee people drink. We serve specialty coffee from Origin and homemade treats made by Abbi, with a commitment to delivering coffee as the roaster intends: no syrups and no squirty cream. Our dedication to quality ensures that every customer enjoys a premium coffee experience. Benefits 28 Days holiday prorated for part time 3% pension contributions Free coffee whilst on shift Staff discount on beans and treats Free PureGym membership Extra warm socks and hats are issued in winter. Suncream and hat provided in the summer! Desired experience Minimum 1 year full time (or part time equivalent) experience as a speciality coffee barista is essential Someone who is crack on and do without needing to be asked Strong Interpersonal Skills and Customer Service abilities Excellent Communication skills Attention to detail and a commitment to quality Ability to work efficiently in a fast-paced environment A team player who's known for being on time and reliable A physically practical person who is prepared to attempt to fix things when they're broken Resilience and adaptability is essential Someone who enjoys the outdoors is highly advantageous due to the nature of our business Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount, • Gym membership, • Sick pay, • Store discount

Key Responsibilities • Manage the daily operations of the retail store and ensure smooth running of all activities., • Lead, motivate, and develop a team of retail staff., • Recruit, train, and support employees to maintain high performance standards., • Deliver excellent customer service and handle customer enquiries and complaints professionally., • Monitor sales performance and work towards achieving store targets and KPIs., • Manage stock levels, deliveries, replenishment, stock checks, and inventory control., • Ensure the store is clean, organised, well-presented, and compliant with company standards., • Manage staff rotas, attendance, holidays, and daily workloads., • Monitor cash handling, banking procedures, and daily financial controls., • Implement company promotions, merchandising standards, and marketing initiatives., • Monitor operating costs and help maximise store profitability., • Ensure compliance with company policies, health and safety regulations, and legal requirements., • Prepare sales and performance reports for senior management., • Identify opportunities to improve sales, customer satisfaction, and operational efficiency., • Deal with operational issues quickly and effectively.

The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits., • Provide recommendations to customers on drink selections based on their preferences., • Ensure all drinks are prepared according to standard recipes and portion sizes. 1. Customer Service: • Greet and engage with customers in a friendly and professional manner., • Take orders accurately and ensure customers are served promptly., • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 1. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment., • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift., • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 1. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly., • Balance the cash register at the end of the shift, reporting any discrepancies. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons., • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 1. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service., • Assist in the training of new bar staff as needed., • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred., • Strong knowledge of mixology, drink recipes, and beverage trends., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining high standards of service., • Basic math skills for handling cash transactions., • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time., • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus., • Passion for the hospitality industry and a positive attitude.

WE’RE HIRING – COMMERCIAL HVAC & GAS ENGINEER WE WILL BEAT YOUR CURRENT PACKAGE Happy Heat is growing, and we’re looking for an experienced Commercial HVAC & Gas Engineer to join our team. We’re a family-run heating, air conditioning and ventilation company based in Bushey, Hertfordshire, delivering high-quality work across Hertfordshire, Bedfordshire, Buckinghamshire and North/North-West London. NO CENTRAL LONDON WORK NO SOCIAL HOUSING OVERTIME COMPLETELY OPTIONAL THE WORK Quality is at the heart of what we do. We install high-quality equipment and expect the same standard from our workmanship. There’s no social housing or high-volume contract work. Our domestic work is for private, high-end customers, alongside a growing portfolio of quality commercial properties including schools, healthcare facilities, offices, churches and other commercial buildings. You’ll be working on: • Commercial boiler installations, servicing & repairs, • High-end commercial plant room installations, • Commercial heating systems & controls, • Commercial HVAC installations, servicing & repairs, • Air conditioning installations, servicing & repairs, • Single & multi-split AC systems, • Ventilation systems, • High-end private domestic heating & AC installations, • Fault finding & diagnostics, • Commissioning, • Planned maintenance & remedial works We want engineers who enjoy doing a job properly. Clean installations, quality equipment, good materials and attention to detail are important to us. WHAT WE’RE LOOKING FOR • Commercial Gas Safe qualifications, • F-Gas Category 1 qualification, • Strong commercial heating & HVAC experience, • Air conditioning installation, servicing & repair experience, • Excellent standard of workmanship, • Pride in producing clean, professional installations, • Strong fault-finding ability, • Full UK driving licence, • Professional and reliable approach with customers THE PACKAGE • Top rates of pay for the right engineer, • We will beat your current package for the right engineer, • Full-time PAYE employment, • Brand-new company van, • Heated seats & heated steering wheel, • Wireless Apple CarPlay & air conditioning, • Fuel card, • Company pension, • Paid holiday, • Discounts on over 25,000 products, including clothing, cars, holidays and more through our employee benefits portal, • Job and knock, • Materials delivered to site, • No Central London work, • No social housing, • Overtime completely optional, • Ongoing manufacturer & technical training, • Clear career progression, • Long-term opportunity within a growing company CAREER PROGRESSION – A CLEAR ROUTE OFF THE TOOLS This isn’t a role where you have to stay on the tools forever. As Happy Heat continues to grow, we want our engineers to grow with us. For the right person, there will be a genuine progression route from senior engineering into surveying, technical management and ultimately an Operations Manager position. Engineer → Senior Engineer → Surveying / Technical Role → Operations Manager We’ll support your progression with ongoing technical, manufacturer and management training as your role develops. OVERTIME & EARNING POTENTIAL Overtime is completely optional, but there is plenty available for engineers who want it. If you want to put the hours in, there is significant additional earning potential. If you don’t want overtime, that’s absolutely fine too. ABOUT HAPPY HEAT Happy Heat is an established family-run heating, air conditioning and ventilation company with a rapidly growing commercial division. We’re Gas Safe registered, REFCOM registered, SafeContractor approved and Worcester Accredited Installers. We’re not interested in rushing engineers from job to job or competing at the cheapest end of the market. We focus on quality equipment, quality customers and high standards of workmanship. We want our engineers to have the time, materials and support they need to do the job properly. We’re looking for someone who wants more than their next engineering job. If you want to earn more, be valued for the work you do and join a growing company with a genuine route into a senior off-the-tools position, we’d love to hear from you.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

DI LORO, a family-run Italian Ristorante, is seeking a highly motivated and experienced Assistant Manager to join our dedicated team. This role is crucial in supporting the General Manager with the daily operations of our restaurant, ensuring exceptional service and an outstanding dining experience for our guests. Key Responsibilities: • Assist in the overall management of daily restaurant operations, including front-of-house and back-of-house functions., • Supervise, train, and motivate staff, ensuring high standards of service and productivity., • Monitor and maintain restaurant cleanliness, hygiene, and health and safety standards., • Oversee customer satisfaction, handling inquiries and resolving issues promptly and professionally., • Support with inventory management, stock control, and ordering., • Assist in scheduling staff shifts and managing labor costs effectively., • Ensure compliance with all company policies and procedures., • Contribute to a positive and efficient working environment. Qualifications and Experience: • Proven experience in a supervisory or assistant management role within a restaurant or hospitality setting., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Ability to work effectively in a fast-paced environment., • A passion for high-quality food and service., • Flexibility to work evenings, weekends, and holidays as required.

Assistant General Manager — Progression to General Manager MEAA London MEAA is looking for an ambitious, experienced Assistant General Manager to join our London restaurant with a clear objective: develop into the General Manager role within approximately 3–6 months. This is not a conventional AGM position. We are looking for someone capable of becoming the person ultimately responsible for one of our busiest restaurants. MEAA London is a high-volume operation serving approximately 4,000 covers per week, with around 150 covers and generating approximately £100,000 in weekly revenue. It combines the pace and complexity of a major-volume restaurant with the standards, attention to detail and personal service expected from a premium hospitality business. The opportunity You will initially work alongside the existing management team, learning the MEAA operation, culture and standards while progressively taking responsibility for the restaurant. The 3–6 month development period will cover the full GM remit, including: * Leading a large FOH and management team through high-volume services * Maintaining consistently high standards across up to 4,000 weekly covers * Taking ownership of guest experience and handling issues confidently * Recruitment, onboarding, training and development * Building a strong management and supervisory team beneath you * Rotas, labour deployment and productivity * Sales performance and commercial decision-making * Wage and operating cost control * Restaurant P&L understanding and accountability * Driving average spend and identifying revenue opportunities * Maintaining service, presentation, cleanliness and brand standards * Using guest feedback and operational data to improve performance * Working closely with the Head Chef and kitchen leadership * Developing regular customers and ensuring our best guests are recognised * Leading pre-shifts, management meetings and performance reviews * Taking increasing responsibility for the entire operation until ready to step into the GM position Who we’re looking for We are not looking for someone who simply wants their next AGM job. We’re looking for somebody who wants to run a substantial restaurant and can demonstrate that they have the potential to do so. You will probably already be a strong AGM, Deputy GM or experienced senior restaurant manager within a high-volume operation and feel ready for the next step. You should be comfortable operating in an environment doing £100k+ per week and understand that delivering 4,000 covers requires organisation, pace and strong management rather than simply being visible on the restaurant floor. You should be: * A strong and confident leader * Commercially aware * Highly organised * Excellent with guests * Comfortable managing and developing people * Calm during extremely busy services * Able to hold people accountable without creating a negative culture * Obsessed with consistency and detail * Comfortable working with numbers and KPIs * Able to identify problems before they become problems * Hands-on when necessary, without becoming trapped in individual sections * Ambitious enough to want responsibility for the whole business Experience in a high-volume premium restaurant, busy independent group or quality multi-site restaurant business would be particularly relevant. What success looks like This role comes with a genuine progression plan. During your first months you will be expected to demonstrate that you can progressively take ownership of: People → Service → Operations → Commercial Performance → The Entire Restaurant The intention is that, once you have demonstrated that you can consistently operate the restaurant to the required standard, you will progress into the General Manager position. This is therefore an opportunity for someone who is already close to GM level but wants the opportunity, support and scale to make that step. About MEAA MEAA is built around excellent food, atmosphere and genuinely warm hospitality. We want high standards without stiff or scripted service. Our managers are expected to know their teams, know their customers and create an environment where people enjoy working as much as customers enjoy visiting. As MEAA grows, there will also be opportunities beyond individual restaurant management for the strongest people within the business. Location: London Position: Assistant General Manager Progression: General Manager Expected development period: approximately 3–6 months Restaurant volume: approximately 4,000 covers per week To apply: Send your CV together with a short introduction explaining the size and type of operation you currently manage and why you believe you’re ready to progress into a GM role.

Job Title: Marketing Manager Job Type: Full Time (Permanent) Salary: from £45,000 per annum Location: London Start date: As soon as possible Reporting to: Director The Marketing Manager is responsible for developing and executing marketing strategies that promote the company’s real estate portfolio and property management services, drive revenue growth, and enhance brand visibility. This role involves team leadership, client and stakeholder engagement, campaign management, and close collaboration with senior management to ensure marketing activities are aligned with the company’s overall commercial and investment objectives. Job Descriptions • Collaborate with senior leadership to define the range of real estate services offered, including property acquisition, sales, lettings, and management solutions., • Contribute to the development of sales and leasing strategies and assist in setting achievable revenue and occupancy targets based on market conditions and business objectives., • Conduct market research, surveys, and competitive analysis to understand property market trends, tenant demand, investor expectations, and competitor activity., • Evaluate customer and tenant responses to property offerings, pricing structures, presentation standards, and service delivery to inform strategic decisions., • Compile and analyse sales, lettings, and occupancy data to assess performance against agreed targets., • Develop proposals for marketing campaigns and promotional activities that effectively target buyers, tenants, investors, and property owners., • Produce regular reports for senior management detailing marketing performance, client feedback, portfolio insights, and market developments., • Provide strategic recommendations to enhance property marketing, leasing performance, and brand positioning., • Manage and mentor the marketing team to ensure the effective delivery of marketing strategies across all property services., • Oversee content creation, digital marketing, branding, advertising, and property-focused promotional initiatives., • Foster strong relationships with existing and prospective clients, tenants, investors, and business partners through proactive communication and tailored engagement., • Support the negotiation of new business opportunities, including property management contracts, sales mandates, and leasing agreements., • Assist in preparing detailed property marketing specifications, including promotional planning, messaging, and alignment of marketing materials with asset positioning and client expectations. Required Skills & Qualifications: • A Bachelor's degree that is equivalent to RQF Level 6, • Proven experience in real estate or property management, or a related professional services sector., • Strong leadership and team management skills, • Proficiency in digital marketing tools, property portals, and analytics platforms, • Excellent communication, negotiation, and organisational abilities, • Strategic and commercially focused thinker with strong attention to detail