Operations Manager – Full-Time, Permanent Ababeel Restaurant, Birmingham Ababeel Restaurant, a well-established dining destination in Birmingham, is seeking a dedicated and results-driven professional to oversee our daily operations and ensure an exceptional dining experience for our customers. Key Responsibilities: Oversee the day-to-day operations of the restaurant, ensuring efficiency and high standards. Manage staff, including hiring, training, and performance evaluation. Maintain excellent customer service and handle any customer concerns effectively. Monitor stock levels, order supplies, and control costs to maximise profitability. Ensure compliance with health and safety regulations and food hygiene standards. Develop and implement strategies to improve restaurant performance and customer satisfaction. Coordinate with suppliers, vendors, and other stakeholders. Requirements: Previous experience in a similar role within the hospitality industry. Strong leadership and team management skills. Excellent communication and problem-solving abilities. Ability to work under pressure and handle multiple tasks. Knowledge of restaurant operations, budgeting, and cost control. Flexibility to work evenings, weekends, and holidays as required. What We Offer: Competitive salary based on experience. A dynamic and supportive working environment. Opportunities for career growth and development. If you have the skills and experience to excel in this role, we would love to hear from you! How to Apply: Please send your CV and a cover letter . Join us at Ababeel Restaurant and be part of a passionate team committed to excellence in hospitality!
We're looking for an energetic General Manager for a local neighborhood Pub in Birmingham- Salary up to £28K single Manager or £52K for a couple (£8k towards accommodation ) plus bonus and a generous benefit package. We are a local pub company with 8 sites and looking to grow in the next couple of years. We want a passionate energised manager to take over this site and take it to the next level, the pub needs someone with great idea, social media skills, organising events and good food knowledge to take over and make an impact. Applicants must have the right to work in the UK. We are unable to sponsor visas at this time. Benefits: - Discounted or free food - Employee discount - Employee mentoring programme - Flexitime - Relocation assistance - Company Events - Bonus Scheme - On-site Parking Experience: - Restaurant management: 3 years (required) - Bar management: 3 years (required) - Customer service: 5 years (preferred) - Supervising experience: 5 years (required) - Hospitality: 5 years (required) - Management: 5 years (preferred) - Licence/Certification: Driving Licence (required) - Ability to Commute: Birmingham (required) - Ability to Relocate: Birmingham - Work Location: In person Additional pay: - Bonus scheme - Performance bonus - Yearly bonus
Duties include managing the take away shop, inventory management of non food items, oversee service offered; team management, maintaining co-ordinating with the kitchen team for customer service; deciding on themes and promotions; interacting with the customers and ensuring that an excellent service is offered; negotiating with suppliers; pricing dishes in the menu; tracking payment of bills and invoices; efficiently handling customer queries/complaints; managing staffing requirements; quality control; purchasing and inventory checking; being responsible for health, safety and hygiene standards; making sure that the shop complies with all the legal requirements; preparing reports for the management, etc.
Customer Sales Advisor - full training given! Full Time Opening Are you looking for a vibrant role within a great team environment? Passionate about customer service and your ability to work with people? Looking for growth and a role where you will be noticed? SA Promotions have a great new opening that could be the perfect match for you! SA Promotions are a dedicated event sales and marketing agency looking to expand their vibrant customer service team. At SA Promotions customer care and customer satisfaction is paramount and this is why our team excel when it comes to delivering quality customer acquisition and an increase in brand loyalty for our clients. Would you be excited about training in: Customer Service Sales Campaign Management We are searching for our next intake of entry level candidates, apply today for more information! Customer Service Advisor's at SA Promotions have an array of opportunities when it comes to career development. Unlike other companies we understand that our customer service team and our team members that begin at the entry level are our prize team members! Customer Service Advisors understand what makes a campaign a success, what the customer really needs and where the pressure points in a campaign really are. This is why we offer progression, training, mentoring and development opportunities to all of our Customer Service Advisors here at SA Promotions. Does this sound like you: Great work ethic Able to commute to Birmingham City Centre Previous experience in a customer facing role can be beneficial but not a necessity Open minded Willing to learn Outgoing/love to work as part of a team Great communication skills Ability to adapt/problem solve Why Choose SA Promotions ? Coaching and development in your role Support and training available Progression available Career growth within a thriving company Uncapped commissions and weekly bonuses Travel opportunities - Covid safe! Company events Great team environment and working culture For more information apply today! All applications will be reviewed and the shortlisted candidates will be invited in to meet with a member of the Management Team in person at our office to discuss this Customer Service Assistant position in more detail. Any successful candidate will be a quick learner, possess a positive 'can-do' attitude and be passionate about working with people! Candidates please note we are offering this position on a self-employed basis with performance based and commission only earnings, if you haven't worked this way before no problem! Please ask our hiring manager for all of the information if contacted!