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JOB TITLE: Finance Support Officer REPORTS TO TITLE: Finance Support Supervisor BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Birmingham ROLE PURPOSE: The Finance Support Officer reports to the Finance Support Supervisor and is responsible for supporting students with their Student Finance applications during the admissions and enrolment processes. You will need to ensure students have regular access to support and enquiries are responded to within the agreed SLAs. You will need to ensure the relevant records and systems are updated accurately and timely and will be providing high quality customer service delivery throughout the student life cycle. ROLE and RESPONSIBILITIES: • Support students and assist with their student finance application before, during and after enrolment by providing prompt and accurate advice to their enquiries., • Assist students in making their applications to Student Finance via online or paper application forms., • Manage all Student Finance aspects of the admission processes related to undergraduate and postgraduate recruitment., • Coordinate with the relevant departments to resolve student’s queries and liaise with external partners and stakeholders to resolve student queries., • Respond to student’s queries via email and SysAid ticketing system, • Offer advice to students, colleagues and partners in accordance with GBS policies and procedures relating to all aspects of student finance, charging and liability., • Be competent and proficient to offer advice on current funding regulations and compliance to ensure students are accurately informed of funding implications, • Provide in person assistance to students at service desks, communicate through various means and channels as required to provide assistance and guidance, • Attend enrolment sessions and complete relevant financial processes, • Become proficient in GBS systems and software relevant to the role, • Liaise and collaborate with all GBS student facing teams to provide a seamless student service ESSENTIAL SKILLS and EXPERIENCE: • Experience working in finance operations or customer service, • A high degree of computer literacy (particularly Microsoft Office applications), • Effective time management and planning, • Ability to work independently and as part of a team, • Excellent written and verbal communication skills, • Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: • Student experience and working knowledge of HEI sector, • Degree level qualification, • HEI finance experience OTHER INFORMATION: The Finance Support Officer will also be expected to demonstrate their commitment: • to GBS values and regulations, including equal opportunities policy., • to GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

Our homes are specialist mental health services and are established, offering adults person-centered care. The services are carefully located within thriving communities, offering a variety of educational, recreational, and social activities. We provide a positive impact on the service experience of

Customer Service Advisor in Oldbury, full-time on-site, ASAP start. You’ll be dealing with complaints and complex queries, so previous customer service experience is essential. We are currently recruiting for Contact Centre Advisors to join a Local Authority in the West Midlands on a full-time tem

Join our team at Marton Mere holiday park located on the within reaching distance of what is probably the UK's most famous coastal town - brilliant Blackpool.Mythop Road, Blackpool, Lancashire FY4 4XN GBR.Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an

New Building Control Opportunity.Our client is looking for a highly experienced Senior Building Control Surveyor to join its team on an initial 6-month contract dealing with a number of complex and high-risk buildings, including high-rise structures.Leading and managing building control operations.P

Customer Service Assistant - Headington. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Our ideal Customer Services Assistant will:.

By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to ‘Outstanding’. As a Team Leader, you will have a pivotal role in supporting the smooth and efficient delivery of all aspects of the services and work closely with othe

As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. Working alongside our cleaning and facilities teams to keep environments safe and hygienic for every client and customer.

As the largest leading local authority in Europe, with their reputation solely built upon their passionate investment people, your employment as a Customer Service Advisor will be a rewarding perk of the job, as you will be taking pride in the speed of service within Birmingham City Council as an or

Housekeeping Assistant / Cleaner - East Horsley.Are you looking for an active Part Time role? Join our Housekeeping team at De Vere Horsley Estate in East Horsley, Surrey!.We have a variety of shifts available working between 8am and 5pm (flexible start and finish times available if needed) to inclu

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Our ideal Customer Services Assistant will:. Display passion for delivering excellent customer service.

Manage the Ferries Marine Superintendent operations team, providing a customer focussed efficient and effective delivery of services in accordance with the Council’s values, objectives, targets and statutory obligations. The Team Leader - Marine Superintendent provides professional advice to the

An SVQ Cleaning Level 1 or SVQ Customer Care Level 2 is desirable. You will provide a cleaning service within Renfrewshire House.

Greeting visitors and providing excellent customer service. Previous reception or customer service experience (preferred).

This is a hands-on leadership role where you'll guide a dedicated team, support crop production, and play a key part in ensuring plants thrive and reach customers in top condition. Assisting with customer orders, ensuring plants are picked, packed, and delivered to the highest standards.

Be part of a service that connects people and businesses every day.

Temporary Receptionist Birchwood, Warrington £12.Parking Onsite Monday-Friday Part Time Hours: Between 8am-6pm (usually 1pm-6pm) Current cover required: 22nd - 26th September Are you ready to step back into the workplace? Our client based in Warrington, is on the lookout for a Temporary

The Hoxton Shepherds Bush is our fourth London Hoxton and located in the heart of Shepherds Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chets serving Thai American comfort food.Featuring a large open lobby with

We're the UK's biggest home cleaning service. Because we match you with local customers, youll also spend less time travelling.

Full time hours Are you ready for a fantastic opportunity to become an essential part of a global leader in logistics services? We're looking for motivated individuals to join Gi Group and work with our esteemed client, delivering exceptional logistics solutions to intern

Our client specialise in offering multi-format packing & supply-chain services across Kent.

Be part of a service that connects people and businesses every day.

ZETEC are recruiting Warehouse Operatives for an immediate start at our Wirral based distribution client.Shifts are Monday to Friday, between 7am and 5pm.Loading and unloading goods for storage and distribution.Picking, packing, and preparing orders for dispatch.Maintaining accurate stock records.Ke

Forklift Driver & Warehouse Operative.Sector: Manufacturing Non-Food.Forklift Driver & Warehouse Operative.Sector: Manufacturing Non-Food.Own vehicle essential due to site location and shift times.Experienced Forklift Driver & Warehouse Operative!.ISQ Recruitment is working with a well-established m

Monday – Friday working hours 1100-1900.Calling off pallets from an automated storage system (WMCS).Decanting from courier totes to Slot boxes with relevant receipt information details.Organising the signage and date and delivered to field receipt returns to work in progress area.Retrieving and pr

Temporary Ongoing Position: Warehouse/Production Operative (Pharmaceutical).We are seeking a motivated Warehouse/Production Operative to join our client, a leading pharmaceutical company, on a temporary ongoing basis.This is an exciting opportunity to be part of a team that plays a vital role in the

You recognise that the role is to help support service users maximise their choices, rights and decisions.

Warehouse OperativeAre you an experienced Warehouse Operative looking for a new opportunity?Would you like the opportunity to move into a permanent role once fully up to speed?- Monday to Sunday night shifts available- £12.Free parking- Staff room/canteen - Full induction and training provided- Tem

As a Warehouse Operative at this site, you will work with items of clothing, home-wares and even furniture, preparing them for distribution nationwide.You will select items to fulfil store orders, and you will help move stock around the warehouse.Warehouse Operatives also assess the quality of the c

You will be a champion of customer service delivering through efficient coordination of warehouse stock and understand the importance of delivery timeframes. As an FLT Reach driver you will play an important role by always ensuring orders are ready to be delivered to customers.

Sector: Manufacturing Non-Food.Own vehicle essential due to site location and shift times.Experienced Forklift Driver Required!.ISQ Recruitment is working with a well-established manufacturing business in North Norfolk, currently looking to expand their team with a reliable Warehouse/ Forklift drive

Be part of a service that connects people and businesses every day.

Provide excellent customer service by addressing any queries or concerns from clients or staff members. Report any maintenance issues or safety hazards to the supervisor promptly.

Your day will involve driving company vehicles, loading and unloading goods, and maintaining high standards of safety and customer service.

Also ensuring that our customers have the best experience when shopping with us.

Job Title: Cleaner - Part-Time.Hours: 15 hours per week, 52 weeks per year.Start Date: As soon as possible.Are you reliable, hardworking, and take pride in keeping spaces clean, safe, and welcoming? Tradewind are currently recruiting for a.This is a fantastic opportunity for someone looking to contr

Accurately pick customer orders and prepare them for dispatch.

Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes.

Your role will be working with the rest of the team; growing the customer base and loyalty, through great teamwork and customer service. Building customer relationships, in order to create a great shop atmosphere and customer loyalty. Ensuring company wide campaigns are promoted to our customers.

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Executive Sales Assistant £40,000 + Benefits Central Birmingham Location Are you a natural people-person with a flair for organisation and a passion for sales? We’re on the lookout for an Executive Sales Assistant to join our client’s team.Someo

They pride themselves on a high standard of sales coaching, product coaching and mentoring whilst providing their clients with new long-term customers.

Have a DBS on the update service.

We provide our Clients with better results at cheaper rates which allows us to be the most cost-effective way to acquire new customers. We offer a risk-free, results-driven service they can trust and grow with.

Delivery of excellent customer service to all customers. Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty.

About us: At Dreams, we know your bed is the best place in the whole world.But for the hours between precious sleep, were the UKs important our people feel the love as well.Together we`ve been making bedtimes better

We are seeking a cleaner to undertake domestic and cleaning duties in our Longsight residential care service. Full training will be provided, and you will receive an induction to help you get to know the service, and what is expected of you in your working day. The service is located on a main publi