Compliance Administrator
1 day ago
Wolverhampton
The vacancy Contract Type: Fixed-Term (3 Months) Hours: 37.5 hrs per week (Monday-Friday) Location: Wolverhampton (WV10- 6TB) Closing Date: Tuesday 16 September 2025 (We're keen to attract strong candidates for this important role - early applications are welcomed as we may close the vacancy once sufficient interest is received). About Us: We're part of Bromford Flagship. Our purpose is clear: enable everyone to thrive. Our vision is that everyone has a safe, affordable home, and with over 80,000 homes across east, central and southwest England, we have the scale, expertise and commitment to keep building for the future. Job Purpose: We are seeking dedicated two Compliance Administrators to join our team on a 3-month fixed term contract. You will play a crucial role in supporting the compliance team by ensuring all administrative functions are carried out efficiently. Your efforts will help us maintain our commitment to providing safe and secure homes for our customers. Key Responsibilities: In this role, you will ensure the smooth operation of our compliance team by performing accurate data entry and raising work orders as needed. You will support the updating and monitoring of compliance systems and processes, providing essential information, support, and advice to our customers to maintain high levels of customer service. Your responsibilities will include managing administrative tasks related to property change data and gathering and updating compliance data from both internal and external sources. You will assist the Compliance Team in aligning policies, procedures, and processes, and play a key role in arranging appointments, monitoring feedback, and obtaining necessary information to enhance service delivery. Additionally, you will produce statistical reports related to no access visits and support the wider Compliance function as required. Experience and Qualifications: • Experience in property investment, compliance, or housing-related activities., • Proven track record in a customer-focused environment., • Good standard of education, including GCSE or equivalent in English and Maths., • Competent ICT skills, particularly in Microsoft Word, Excel, and Outlook., • Excellent verbal and written communication skills., • Ability to build positive working relationships with colleagues and external bodies., • Ability to support multiple team leaders and managers with competing priorities., • Strong communication skills tailored to different audiences. By joining Bromford (part of Bromford Flagship), you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Group. Join us to help create communities where people can put down roots, feel secure, and thrive. How to Apply: If you are passionate about making a positive impact and meet the above criteria, we would love to hear from you. Closing Date: Tuesday 16 September with interviews taking place on Friday 26 September at our office in Wolverhampton. About us We're part of one of the biggest housing associations in the country, Bromford Flagship . As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive. We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032. But we're only just getting started. Through place-based working, our people build progress from the ground up. You'll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter. And we've created a thriving place of our own - giving brilliant people like you the tools and opportunities to build a future. With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our DNA (). We're a place for people determined to make a difference. Bromford. A place to make your own. Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community. Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 - Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK's Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford.