Customer service supervisor jobs in CorbyCreate job alerts

We seek a passionate and enthusiastic individual with at least two years’ experience in the delivery of external audit and accounting services. Ideally the applicant will have experience of conducting and completing audit engagements as well as processing and completing accounts across a wide range of clients, both carrying out this work and overseeing and reporting on the work of others. The successful candidate must be able to demonstrate a commitment to delivering a first-class service to clients, and the ability to work as part of a team. A driving licence and access to transport is essential as the role involves regular travel to client premises across Northamptonshire and surrounding areas. You’ll be working with a diverse client portfolio, both in audit and accounts. AUDIT • Assist with audit planning, fieldwork and finalisation, to include:, • Attend audit planning meetings, • Attend client’s premises to conduct audit fieldwork, • Perform tests using auditing software, • Follow instructions of audit senior, • Provide trainees with on the job training during audits, • Adapt audit testing with senior/manager input to best suit client’s needs, • Proactively participate in two way communication regarding audit progress and any issues with client and manager, • Responsible (alongside Audit Senior) for completion of the audit file and work with the team to ensure deadlines are met, • Contribute to the completion of appropriate reporting to identify audit findings to manager in a timely manner, • Begin to take ownership of smaller audits from planning through to completion, with support from senior team members, demonstrating readiness to step into a lead role, • Build and apply strong audit experience to develop confidence in making judgements on audit approach, adapting testing where appropriate and taking increasing responsibility for key audit areas, • Demonstrate a detailed understanding of the International Standards on Auditing (ISAs) and provide guidance to trainees, • Monitor budgeted time allocated for the audit and notify the manager if the audit will go over the set timeframe ACCOUNTS • Planning and preparing draft accounts including:, • Production of lead schedules to agree to accounts disclosures, • Production and reconciliation of control accounts, • Collation of appropriate evidence to support figures in the account, • Drafting sole trader/company tax computations, • Raising relevant queries to assist with supervisor/manager review, • Identifying financial, commercial and tax planning opportunities for clients, • Coaching and supporting junior team members EDUCATION AND EXPERIENCE At least 5 GCSEs grade 4-9 with a 6 or above in English Language and Maths (or equivalent) At least 3 A levels at grade B or equivalent AAT qualified or grade 2:1 at degree level or equivalent. At least two years’ practice experience Competent knowledge of the Microsoft Office software Ability to deliver accurate work to deadlines and under pressure with good time management skills Demonstrate a commitment to delivering a first-class service to clients, and the ability to work as part of a team Excellent customer service and communications skills, both written and verbally Sound technical and analytical skills Good communication, report writing and presentation skills Adaptable and flexible in attitude