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  • Business Development Executive
    Business Development Executive
    7 days ago
    £42000 yearly
    Full-time
    Wembley

    Business Development Executive Position: Business Development Executive Job Type: Full-Time, Permanent Salary: £42000 – £42500 (based on experience) + bonus scheme Job Description: SWIFT-PAYUK LIMITED is seeking a highly motivated and experienced Business Development Executive to join our dynamic team in Wembley. In this role, you will play a key part in identifying new business opportunities, nurturing client relationships, and driving growth across our core service areas — business consultancy, payment processing, and digital solutions. Key Responsibilities: Develop and execute strategies to acquire new clients and grow existing accounts Deliver tailored consultancy solutions to entrepreneurs and small businesses Promote our services including business registration, bank setup, website design, and card payment solutions Conduct market research to identify new trends and opportunities Prepare and deliver compelling proposals and presentations Manage the full business development cycle from lead generation to closing deals Collaborate with marketing and technical teams to align goals and execution Maintain accurate sales records, forecasts, and performance reports Requirements: Bachelor’s degree or equivalent experience 3+ years in business development, consultancy, or B2B sales Strong communication, negotiation, and interpersonal skills Solid understanding of digital platforms, CRM systems, and marketing tools Self-driven, organized, and results-oriented

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  • Customer Service Manager
    Customer Service Manager
    22 days ago
    £31000–£35000 yearly
    Full-time
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

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  • Barista and Waiter and/or Manager
    Barista and Waiter and/or Manager
    2 months ago
    £13–£14 hourly
    Part-time
    London

    We’re Hiring at 93 Degrees Coffee – Join Our Team and Help Shape the Future of a Local Favourite 📍 213 Regents Park Road, London ☕ Serving Illy Coffee | Est. 2019 | Family-Owned | Premium, Homemade Food About Us: 93 Degrees Coffee is a well-loved, premium coffee shop rooted in Italian and French café culture. Since 2019, we’ve been serving Illy coffee, homemade lasagna, fresh Italian paninis, soups, and whole food meals – all crafted with care and served with warmth. As we head into an exciting new chapter, we’re refreshing our brand and operations – and we’re looking for exceptional talent to join us. Who We’re Looking For: We’re hiring for two levels of roles, both essential to delivering our 5-star service: (Please do email us if you are unsure) Open to Full & Part time 1. Cooks & Baristas You’ll: • Prepare high-quality breakfasts, pastas, paninis, and light homemade meals., • Brew exceptional Illy coffee with consistency and precision., • Provide warm, efficient, and reliable customer service., • Maintain a clean, fast-paced kitchen and front-of-house environment., • Use our POS system and follow opening/closing procedures. 2. Senior Staff – Baristas with Leadership Drive (manager) You’ll do all of the above plus: • Take ownership of inventory, ordering, and “just-in-time” stock management., • Help refine our food and drink offering as part of our brand refresh., • Adapt to new food trends and improve our menu quality and efficiency., • Drive business growth by supporting our management with day-to-day operations., • Motivate and guide junior staff with a customer-first approach. Why Join Us? ✅ Competitive Pay (Based on Experience) 🎯 Bonus Potential & Wage Increases Linked to Business Growth 💼 Autonomy & Responsibility in a Family-Run Business 🕰️ Flexible Scheduling (Ideal for Long-Term Team Members) 🌱 Be Part of Our Refresh and Growth Strategy in 2025 What We Expect: • Strong barista skills (non-negotiable), • Efficient under pressure and fast-paced environments, • Excellent customer service and communication skills, • Reliable, organised, and a team player, • Passionate about food, coffee, and continuous improvement Sound like you?

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