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Position Title: Supported Living Service Manager 📍 Location: North West London 📅 Start Date: Available for Immediate Start 💼 Employment Type: Full-Time, On-Site Position Overview We are currently looking for an experienced and driven Supported Living Manager to lead the development of a new supported living provision based in North West London. This is a fantastic opportunity to take on a strategic leadership role during the initial setup phase of the service. You will be responsible for overseeing day-to-day operations, while also playing an integral role in the start-up process, including creating policies, shaping service frameworks, and helping to build adult placement capacity. The service will support individuals with: Mental Health needs Learning Disabilities Autism Spectrum Disorders Challenging Behaviour Broader Complex Support Needs We’re seeking someone with a passion for person-centred care and a strong background in supported living who can confidently contribute from day one. Key Duties and Responsibilities Lead the setup, planning, and launch of a new supported living service Contribute to the design and rollout of care policies, risk protocols, and quality standards Manage care delivery in alignment with CQC expectations and safeguarding frameworks Supervise recruitment, staff management, and training processes Actively support placement building and ensure appropriate referrals Collaborate with professionals, local authorities, families, and other stakeholders Promote independence, inclusion, and personalised care across the service Monitor service performance, compliance, and operational effectiveness Skills and Experience Required Background in managing supported living services for adults with complex needs Demonstrated success in building or scaling placements and service capacity Experience participating in or leading service start-ups Excellent team leadership and staff coordination abilities Strong understanding of safeguarding, person-led support, and CQC compliance Relevant qualification in Health & Social Care (e.g., NVQ Level 5 or equivalent) or Experience doing of management Practical problem-solver with a calm, confident approach Committed to promoting dignity, safety, and empowerment for every service user What We Offer The chance to take a leading role in shaping a new supported living service A collaborative and supportive leadership team Rewarding work with genuine impact Competitive pay, based on qualifications and experience 📩 How to Apply: If this opportunity resonates with your values and experience, please forward your CV along with a short expression of interest outlining why you’d be a great fit for this role.

Please note that all applicants must have the right to work in the UK. This job does not come under sponsorship. Homecare Registered Manager with an active CQC registration. Level 5 Diploma in Health and Social Care. A full UK driving license is essential. The Role is subject to enhanced DBS checks. Job role and purpose: The Registered Manager is responsible for providing high quality home care services to support clients, ensuring they receive the best quality of life. The Registered Manager is directly accountable to the Franchisee and the care regulator. Main duties and responsibilities: The Registered Manager is responsible for efficiently managing the day-to-day running of the business by allocating resources, monitoring performance, and delivering high quality, safe and effective home care services to clients within budget and maintaining the company’s values. Additionally, the Registered Manager is responsible for managing all aspects of the staff team and providing strong leadership, so staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. The Registered Manager’s duties include: Ensuring the safe delivery of the service in line with legislative requirements and company policy and procedures. Undertaking training and development to keep up to date with the law, best practice and changes in company policy and apply this knowledge to the day-to-day management and delivery of care. Understanding and monitoring health and safety in the workplace and the field and acting as a lead for infection prevention and control. Maintaining full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the business. Implementing quality management and improvement systems, effectively managing complaints and incidents, and carrying out investigations relating to the quality of the service and using findings to make improvements. Being prepared to work flexibly to ensure the safe delivery of the service. Promoting the rights of each client and keeping their wishes at the centre of their care and support. Carrying out a full assessment of each client’s needs and associated risk prior to each service commencing, identifying what the client would like to achieve from their care and support. Overseeing the writing of individually tailored care and support plan with the client and/or their chosen representative that respects the client's wishes and promotes their dignity and privacy. Providing clients, and where appropriate, their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns. Applying excellent communication skills with clients, their families and representatives, staff, and other health and social care professionals to deliver high-quality home care services. Keeping all information about clients, their representatives, and their families secure and confidential except where policy requires sharing to protect the interests of clients. Managing the effective recruitment, induction, and training of the office team (e.g., coordinator(s), supervisor(s), and support staff) and carers. Ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times and implementing company policy and procedures in relation to managing absence, disciplinary, capability, and grievance matters. Providing information, guidance, and ongoing supervision to enable staff to carry out their roles effectively and safely Carrying out appraisals and monitoring of staff performance. Ensuring all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when carers are sick or absent. Attending external meetings and representing the service in a positive manner. Participating in the growth and development of the business and working with the franchise owner to achieve key performance targets. Other: Health and Safety To comply with the Health and Safety at Work etc. Act 1974 and to take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions. Equality and Diversity To always carry out their responsibilities in line with Equal Opportunities Policy and Procedure. Confidentiality To maintain confidentiality of information relating to clients, staff, and other users of the services in accordance with the Data Protection Act 2018 and GDPR regulations including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/ or prosecution. General This job description is not intended to be exhaustive. You may be required to perform any other duties as the organisation may require. You undertake to work to the best of your ability and use your best endeavours to promote, develop and extend the employer's organisation and interests. Conditions All offers of employment are conditional on you demonstrating your eligibility to work in the UK. Offers are also conditional on receipt of a minimum of three satisfactory references, covering at least the last three years on employment, with any gaps in employment history being explained satisfactorily. Offers are also conditional on receipt of satisfactory DBS. Whether references are deemed satisfactory is at the discretion of the organisation. Convictions During the recruitment process, we will ask job applicants to disclose any unspent convictions but will not ask job applicants questions about spent convictions, nor expect them to disclose any spent convictions, unless the job is exempt under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. If the position is identified as being exempt, the applicant will be required to undergo a DBS check, and this will also form a condition of employment. Person specification: Personal attributes Compassionate and caring, with a kind and supportive nature towards those in need of care. Professional and respected, exhibiting excellent time management, reliability, and understanding of professional boundaries. Innovative problem-solver who can think outside of the box to identify solutions and opportunities. Supportive team player with strong communication skills and emotional intelligence. Fun and passionate about bringing joy and happiness to clients' lives. Knowledge & understanding Relevant social care and management qualifications or willingness to obtain them. Excellent understanding of home care services and the needs of those requiring care and support at home. Strong understanding of high-quality person-centred care and support, as well as anti-discriminatory care practice. Good understanding of regulatory responsibilities of a registered manager and domiciliary care law. Knowledge of confidentiality, health and safety matters, risk management, abuse recognition, and safeguarding procedures. Knowledge of business management and start up. Experience and skills Excellent communication skills and experience building positive working relationships with service users, their families, staff, and other health and social care professionals. Ability to provide support for clients' daily living with dignity, respect, and independence while maintaining privacy and choice. Experience in care services, risk assessment, and individual care and support. Effective planning and organization skills to ensure high-quality service delivery. Strong administrative and computer literacy skills. Experience managing and developing an effective staff team, including recruitment, training, supporting, and supervising staff. Ability to maintain clear and accurate records and follow statutory reporting procedures. Ability to implement policies, procedures, and instructions effectively. Experience managing social care services as a registered manager. Financial management experience. Train the trainer qualifications. Additional requirements Flexibility and commitment to ongoing training and development. Satisfactory criminal records check and evidence of not being barred from working with vulnerable people. Full driver's license with no points, Class 1 business insurance, and current MOT if using a personal vehicle for business purposes.

Are you looking to kick-start a new career in health & safety? We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, Step 1 - IOSH - Managing Safely Here you will learn about the basics of health and safety. Step 2 - NEBOSH Now you will decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. Step 3 - Risk Assessments You will write a series of risk assessments that need to be up to a workplace standard. This is a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate). Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1099, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees.

Citiguard Security are looking to recruit an experience Admin/Accounts (Credit Control) to join our team located at the head office in Harrow London. With your main duties being to check and report outstanding invoices and to follow up and communicate with the relevant persons the invoice is related to. To chase payment or rectify invoice issues. The purpose of the role is to ensure the timely collection of debts in accordance with credit terms to minimize the bad debt risk to the company, whilst maintaining strong relationships with customers. This is an exciting opportunity for the right candidate. The Administrator will work with the Accounts department and report directly to senior management. Key Duties (but not limited to): - Assist the accounts department to ensure the timely collection of debts in accordance with customer credit terms - Daily posting of customer payments - Contact customers using appropriate collection techniques to chase debtors (telephone, email and/or letter) - To answer customer queries and reconcile/allocate customer accounts - Review and update customer records - Assist with monitoring debtors - Produce debtors reports for analysis - General admin and ad hoc duties - Payroll - Invoicing The successful candidate should possess the following: - A professional telephone manner with an excellent standard of spoken and written English - Experience working in a fast-paced environment - Ability to meet deadlines and work in a pressurised environment - Good IT skills (full training will be given on our in-house software) - Basic excel skills needed - Thorough with attention to detail - Highly numerate - Flexible and willing to learn - Previous experience with QuickBooks Hours of work are 24 hours per week over 4/5 days to be agreed with successful candidate. This is an office based position.