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Supporting complaints specialists in their investigations, bringing these to a timely resolution. You will also be required to have a comprehensive understanding of the Financial Conduct Authority complaints requirements and regulatory reporting requirements. Head of Complaints - Financial Planni...

The role would be working for a progressive business which offer excellent development opportunities!DescriptionAs a Complaints Handler you will be central point of contact for any complaints coming into the business and will be investigating these from start to finish ensuring service level agre...

Hamilton Woods Associates are currently recruiting for a Complaints Assistant on a temporary basis, up to 8 weeks for an organisation to have the initial oversight of all feedback from customers through surveys, compliments and complaints. Duties of the Complaints Assistant role will include, but...

Have experience of complaints management and with excellent communication skills including accurate clear written skills and good telephone skills. The main responsibilities of the role will be to case manage and investigate customer complaints, prioritise and be accountable for resolution activi...

EXCLUSIVE: 1 YEAR CONTRACTS (POSS PERM) - FILE REVIEW OR COMPLAINTS HANDLING EXP WITH L4 QUALIFICATION REQUIRED £40K - £52K + BENEFITS HYBRID (BRADFORD) Ref- 4072D We are exclusively recruiting for ...

This can include assistance with clinical negligence claims, complaints, medical and dental council inquiries, legal and ethical dilemmas, disciplinary procedures, inquests, and fatal accident ...

Efficiently manage and resolve student issues and complaints. * Collect and analyse feedback for continuous improvement and high satisfaction. * Coordinate with EP head office on post-arrival service ...

To maintain an effective Customer Complaints system, coordinating with other departments to implement remedial actions. * To conduct internal and external quality audits as required in line with the ...

Respond to customer complaints and queries * Conduct external visits and audits on suppliers * Manage all hygiene related issues on site Communication * Be fully aware of customer specification ...

Implement safeguarding processes and policies, de-escalate challenging behaviour, and manage complaints effectively. * Service Development : Monitor performance, budgets, and policies, and lead ...

Oversee the investigation of customer complaints and non-conformance issues (Internal and External), this will include closure including RCA. * Including use of the 5 Why's technique to support RCA

Handle escalated customer inquiries and complaints, ensuring timely and effective resolution. * Monitor and evaluate team performance, providing regular feedback and conducting performance reviews

Investigate product defects and complaints using tools such as RCA, CAPA, and methodologies like 8D and DMAIC, ensuring corrective and preventive actions are taken * Develop and deliver technical ...

Identify, log and handle any complaints in accordance with regulation, the Company's Conduct Policy and Guide to Best Practice. * Demonstrate excellent organisational skills, paying attention to ...

Investigate and manage complaints and allegations made against staff across residential, fostering, and education services, ensuring that appropriate actions are taken in line with safeguarding ...

... complaints and escalations from Clients and customers • Dealing with 3rd Party Clients and customers • Working in an Office environment • Achieving high standards of stores management

Investigate product defects and complaints using tools such as RCA, CAPA, and methodologies like 8D and DMAIC, ensuring corrective and preventive actions are taken * Develop and deliver technical ...

Ensure compliance with all relevant housing legislation, regulatory consumer standards, and the Housing Ombudsman's Complaints Handling Code. Person Specification: * Experience in housing management ...

Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience * Preferably with a ...