Customer service manager jobs in PudseyCrear alertas

£46,000 - £62,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team, learning from our Company Values, • Confidently create an environment where every colleague can achieve their best work, • Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs, • Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks, • Make sure that excellent Customer Service is given to everyone who shops with us, • Experience leading and developing a team in an exciting, fast-paced environment, • Excellent time-management, delegation, and problem-solving skills, • A pride in offering unmatched support to your customers and your team through every shift, • Strong communication skills to tackle even the trickiest conversations, • The confidence to monitor, manage and improve your store’s key performance indicators, • 30-35 days holiday (pro rata), • A fully expensed company car or car allowance, • 10% in-store discount, • Contributory pension scheme, • Enhanced family leave, • Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Experienced Recruitment Consultant - Leeds Salary: £28,000 - £39,950 DOE+ uncapped commission with no threshold Are you an experienced Recruitment Consultant looking for a role where you can truly elevate your career? Do you want bigger rewards and the chance to thrive in a high performing environment that genuinely values your expertise? At TeacherActive, we’re seeking a driven and proven Recruitment Consultant who’s ready to step into a role with strong support, a people first culture, and the tools to achieve exceptional results. If you’re motivated by success and eager to make a real impact, this is the place to take your billing potential and your career to the next level. Our Culture: We’re not just a recruitment agency, we’re a passionate, high energy team that thrives on connecting talented educators with inspiring opportunities. Our office is a fun, supportive environment where hard work is celebrated, and success is rewarded. With an impressive client list and a reputation as a market leader in the education sector, this is your chance to be part of something exceptional. The Role: Recruitment Consultant As a 360 Recruitment Consultant, you’ll have full ownership of your desk. From building client relationships to placing top talent in schools. Every day is fast paced, exciting, and full of opportunities. Your role will include: • Selling recruitment services to different education settings, driving new business development through outbound calling, • Building long term partnerships with clients and understanding their hiring needs, • Attending client meetings, school visits, and networking events, • Utilise recruitment tools to source excellent teaching and learning support professionals for schools across your designated area., • Attracting, sourcing, and interviewing high quality candidates, • Matching educators to suitable roles across the education sector, • Managing your own candidate pool and client database, • Adhere to targets and KPIs set in conjunction with your manager., • Work collaboratively with the sales and compliance teams to allow all candidates are onboarded compliantly and ensure a seamless boking experience. What We’re Looking For If you’re driven by results and love working in a buzzing, target driven environment, you’ll thrive here. Key attributes we value: • Determination, motivation, and resilience, • Experience of working towards KPI’s and targets in a fast paced environment, • Experience of working in a customer facing role, • Exceptional communication skills with the ability to build strong relationships, • Outstanding organisational skills, time management and strong attention to detail, • Strong negotiation skills with the ability to handle objections and influence decisions, • Willingness to learn and take onboard feedback What’s in it for you? At TeacherActive, we’re invested in your success. We provide industry leading training and ongoing coaching to ensure you’re equipped to achieve your goals and develop your career. The Benefits: • Uncapped commission with no threshold, • Clear career progression and promotion opportunities in a fast growing, performance driven business, • Reduced working hours during school holidays for a better work life balance, • 23 days annual leave + bank holidays (increasing with service), • Extra day off for your birthday and a life admin day to use when you need it, • Charity day - a paid day to volunteer where you choose, • Fantastic healthcare plan to support your wellbeing, • Regular company events and celebrations because success deserves recognition! Working Hours: • In term time - 2x 7:30-4:30pm, 2x 7:30-5pm, 1x 7.30-5:30pm, • Reduced and flexible hours during the school holidays, • Office based in the heart of the city (40 days per year WFH allowance once probation passed) Apply now or contact: / 01212004988

Senior Commercial Manager Hybrid Role (1 day per week in office minimum) Highly competitive salary + Car Allowance + 30 Days Annual Leave About our Client Alexander Steele are working exclusively with ESG Drysdale the UK’s only brassica-focused Producer Organisation and one of just three recognised vegetable POs nationwide. Formed through the successful merger of Drysdale and East of Scotland Growers, the business has built a commercially robust, future-focused operation supplying fresh produce at scale. With 18 dedicated farmers operating across 200 miles of fertile Scottish coastline, ESG Drysdale has created an integrated grower network that delivers resilience, regional diversity, and year-round supply. The group supplies major UK supermarkets, B2B partners, and foodservice customers, supported by the wider ESG brand family including ESG Co‑Operative, a not-for-profit specialising in crop planning, agronomy, harvest coordination, and marketing. Driven by sustainability, collaboration, and operational excellence, ESG Drysdale plays a vital role in delivering high-quality vegetables from seed to shelf helping nourish communities across the UK, every day of the year. The Role As Senior Commercial Manager and second-in-command to the Commercial Director, you will play a key role in driving the next phase of commercial growth. You will lead major retail relationships while delivering strong commercial performance and contributing significantly to annual revenue. Working across the full supply chain, you will collaborate closely with operations, supply chain, technical, and finance teams to optimise performance, enhance forecasting and pricing accuracy, and support category expansion into other emerging areas. This is a high-visibility commercial leadership position requiring strong relationship-building skills, sharp commercial judgement, and a confident, challenger mindset to influence direction and elevate commercial standards across the business. Key responsibilities • Take full commercial ownership of major retail customers, ensuring best-in-class service and long-term growth., • Drive profitable growth and contribute to the development and execution of the company’s commercial strategy., • Lead pricing, forecasting, and range planning, ensuring robust commercial decisions that reflect availability, customer needs, and category dynamics., • Collaborate closely with supply chain, operations, and technical teams to safeguard service levels, proactively manage risk, and resolve issues with both speed and authority., • Develop strong, trusted relationships with internal teams, maintaining a deep understanding of the supply chain., • Support diversification into new categories - by identifying opportunities, shaping propositions, and supporting launch execution., • Enhance commercial processes, systems, and reporting, driving greater accuracy, transparency, and operational discipline across the team., • Act as the Commercial Director’s deputy, providing leadership, setting standards for the commercial function, and supporting team capability and development. Candidate Profile • Strong background in fresh produce, chilled or frozen within UK retail supply., • Exceptional customer leadership, with experience influencing senior retail stakeholders and delivering joint business plans that drive both volume and value., • Credible and trusted relationship builder, able to quickly earn the confidence of internal teams and retail partners., • Challenger mindset - not afraid to bring new thinking, question assumptions, and push for better ways of working., • Strong commercial skills: pricing, forecasting, promotional planning, and P&L understanding., • Self-driven and accountable, proactive in identifying opportunities, solving problems, and pushing initiatives forward., • Tech-savvy, comfortable working with data and forecasting tools. This is a great opportunity for a SNAM/Business Manager/Commercial Manager to take that next step up in responsibility and make a meaningful impact within a growing business. This appointment is being handled exclusively by Greg Carroll - Head of Commercial at Alexander Steele Recruitment, with all candidates vetted prior to submission.

Job Title: Electrician Location: Leeds Employment Type: Full-time Reports To: Project Manager Job Overview We are seeking an experienced and qualified electrician to join our dynamic team. The role involves undertaking all aspects of electrical installations, LED lighting projects, minor works, and testing & inspection where applicable. You will work on projects across retail, industrial, commercial, and government sectors, ensuring high-quality delivery and compliance with industry standards. Key Responsibilities • Install LED lighting and electrical systems to specification., • Collaborate with the Lighting Project team, sub-contractors, and Project Manager to meet project deadlines., • Work from electrical drawings, including installation diagrams, circuit layouts, and schematics., • Deliver a first-time quality installation with minimal rework., • Ensure compliance with Health & Safety legislation at all times., • Complete all work-related documentation accurately and on time., • Maintain responsibility for company vehicle and materials., • Adapt to technical changes and attend training as required., • Undertake additional duties as instructed by the Project Manager. Requirements • Qualifications:, • Fully qualified to 18th Edition IEE Regulations (2383-18)., • 2391-52 Test & Inspection (desirable, training provided)., • SSSTS Accreditation (desirable, training provided)., • Skills & Experience:, • Knowledge of EV charging units (desirable, training provided)., • IPAF & PASMA certifications (desirable, training provided)., • Ability to work nights and stay away from home (Mon–Fri)., • Comfortable working at heights (up to 3m) and lifting up to 25kg., • Strong problem-solving skills and ability to prioritize workload., • Excellent communication and customer service skills., • Full UK driving license., • Personal Attributes:, • Self-motivated and able to work with minimal supervision., • Ability to work under pressure and meet deadlines., • Commitment to safety and quality standards. What We Offer • Competitive salary and benefits., • Full training for desirable certifications., • Opportunities for career progression., • Company vehicle and tools provided., • Supportive team environment.

Registered Care Home Manager Care home: Copperfields Care Home Contract type: Full Time, 40 hours per week. Rate: Competitive salary-dependent on experience This is an exciting opportunity to work for a forward-thinking and growing provider. Join us as our new Home Manager at Copperfields, located in Leeds This role offers you the opportunity to shape your own service and team, and really make a difference to people’s lives in a purpose built, state of the art home. We have innovative digital systems to support you in all aspects of running your home, so you can spend less time doing paperwork and more time with your team and the people you support. For Managers wishing to develop and grow, our training is second to none. We have a range of in-house leadership and management development programmes to support your career development. About Copperfields Located on Cross Green Lane in East End Park, Copperfields has 30 bedrooms across three nurse-led units, creating a homely and supportive environment that’s more responsive to individual needs. • Sapphire Unit supports working-age adults with complex mental health needs, many of whom have co-occurring diagnoses such as brain injuries and physical health conditions, and/or present with behaviours of concern., • Emerald Unit provides rehabilitation-focused care for individuals transitioning from secure settings to supported living. With a strong emphasis on progression, life skills development, and community reintegration, we empower people to work towards greater independence., • Ruby Unit provides complex dementia care for those who present needs beyond the scope of mainstream care providers, including physical health conditions and significant behaviours of concern. Thoughtfully designed, the unit promotes comfort, independence, and overall wellbeing. About the role As a Home Manager with Exemplar Health Care, you won’t just manage your home, you’ll be the heartbeat of everything that happens there. You’ll be given a great deal of autonomy and will lead by example, driving your team and pushing for continuous improvement daily. You’ll provide person-centred and quality driven care to ensure that you make every day better for the people who live and work in your home. This is both an inward and outward focused position, demanding attention to multiple factors, including but not limited to: • quality initiatives and improvement, • team leadership and management, • recruitment and colleague development, • referral management and occupancy, • data collection, analysis and interpretation, • financial management, • customer relationships and marketing to ensure business sustainability and success. About you Above all, you’re someone who identifies with our Exemplar Health Care values of fun, integrity, responsiveness, success and teamwork. You must also have a first-level nursing registration with a valid Nursing and Midwifery Council (NMC) PIN. As this is a leadership role, you should have a minimum of three years management experience, ideally in a complex care setting. You will have previous experience in achieving good or outstanding outcomes with the CQC, ensuring exceptional care for the individuals we support. You’re also someone with: • a thorough understanding of nursing care best practice, sector specific and employer legislation and governance frameworks, • great communication skills, able to build relationships with local commissioners and professionals, • the ability to inspire, lead and manage a team, • excellent time management skills, able to manage conflicting priorities and meet deadlines, • an excellent range of clinical, business, digital and operational skills. What we offer We offer great rewards and perks including: • excellent supervision, peer support, learning opportunities and career prospects, • retail and lifestyle reward discounts, • excellent bonus scheme upon meeting KPIs, • excellent pension plan, • Bupa health care cover, • electric car salary sacrifice scheme, • paid NMC membership, • paid access to the RCNi Learning platform, • 24/7 counselling and support, • Blue Light Card eligibility. How to apply Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’. For an informal chat about joining us, you can call our Nurse Talent Specialist Craig on 07506991913, or email Please note, this role is not eligible for sponsorship. Candidates without an existing visa or right to work in the UK are unlikely to be suitable for the post.

Technical Support Engineer – Software Solution – Remote Daily rate: £200 - £300 (inside IR35) Duration: 3 – 6 months Start: ASAP My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated products developed fintech clients. Key Responsibilities: • Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner, • Provide technical support for API-based microservices and related software services, ensuring timely resolution of client issues, • Diagnose and troubleshoot technical problems, including API connectivity, microservice interactions, software components, hardware, and network-related issues., • Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues., • Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented, • Act as the point of contact between the client and internal teams, ensuring the client is always closely informed of progress and status in resolving their queries, maintaining centralised communications as the single source of truth, • Act as a bridge between technical systems, to ensure that the client facing system has the required updates and ensuring a record of all support issues is kept, • Support our teams to encourage the client to raise issues in the allocated system as opposed to informal channels (e.g. Slack), • Monitor and analyse support metrics to identify trends and areas for improvement., • Share monthly reports to ensure we can track support metrics over time, and understand whether we are on target with our SLAs, • Develop and maintain comprehensive documentation for support processes, troubleshooting guides, and FAQs – ensure these are stored in the right places as the support process evolves, • Foster a culture of continuous improvement and knowledge sharing., • Ensure customer satisfaction by providing exceptional service and maintaining strong relationships with clients., • Stay up-to-date with the latest developments in product/service offerings. Skills & Attributes: • Strong interpersonal skills and extensive experience interacting with external clients, • Impeccable level of spoken and written English., • Bachelor's degree in Computer Science, Information Technology, or a related field., • Proven experience as a Technical Support Engineer or similar role, preferably within a large organisation., • Strong technical skills, including experience with APIs, microservice architecture, software development concepts, and network troubleshooting., • Flexible mindset to embrace interim processes, whilst keeping the long-term ideal experience in mind – understanding that the processes will need to evolve as technologies become available and further capabilities are developed, to provide the client with the best experience and support scalability, • Excellent problem-solving and analytical skills., • Strong communication skills, with the ability to explain technical concepts to non-technical users., • Ability to work both independently and as part of a team in a fast-paced environment., • Client-focused mindset with a commitment to delivering high-quality support., • A professional and friendly approach, • Experience delivering world-class support to large enterprises Preferred Qualifications: • Experience with Accounting and/or AI services and technologies., • Familiarity with support ticketing systems and customer relationship management (CRM) tools (e.g. Salesforce customer services case management, ServiceNow), • Certifications in relevant technologies or support methodologies., • Familiarity with Observability tools such as Grafana, NewRelic, • Fluency in French or German strong bonus., • Experience working with Legal and Public Affairs / Communications teams is a plus, • Background in Account Management / Client Success Team Structure & Logistics • The team includes 3 support engineers and 1 Escalations Manager, operating on a weekly on-call rota to cover out of hours (each person will be on-call approximately once every 4 weeks), • Expected to be contactable during bank holidays in the event of an incident if on-call for that week, • Expected to coordinate annual leave with other team members to ensure coverage

Service Desk Engineer The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: • Answer phone calls from end-users and working to resolve issues, on first contact, where possible., • Work on tickets assigned to you. These may have been logged via telephone, portal, booking systems, email, or a chat., • Record your work and time accurately, reflecting the effort expended. Making use of tooling to increase accuracy and timeliness of time entries., • Communicating with customers, via the appropriate channels, always ensuring that written and verbal communication is professional and meets our standards., • Ensure appropriate adherence to performance targets including KPIs and SLAs., • Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation., • Work with Team Managers, Team Leaders and Account Managers to ensure positive outcomes for our customers. Key Skills: • This role requires that you can demonstrate a technical capability that is relevant to achieving the required duties and responsibilities. This may be via a Zenzero technical assessment, or by holding recognised vendor certification(s)., • Pluralsight Foundation role at Average, or above., • Foundation level Microsoft certification, or equivalent., • This role requires that you demonstrate the interpersonal and communication skills require to perform the role., • Fluent in English, both written and spoken.

Due to strategic business change, an opportunity has been created for a Sales Manager to grow and develop/mentor the high-performing sales team. Motivate and mentor a team of Internal Account Managers to hit daily sales and profit KPI's while offering market leading customer service. Work within the

Area Manager | Up to £70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. Area Manager Responsibilities • Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes., • Drive sales and profitability through effective business planning, performance management, and execution., • Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards., • Partner with internal stakeholders to optimise people, product, and operational opportunities., • Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement., • Identify and develop internal talent to create a strong pipeline for future growth., • Support recruitment, onboarding, and retention of high-calibre team members., • Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand., • Strong leadership, coaching, and people development skills., • Commercially astute with a focus on delivering results through operational excellence., • Strategic and adaptable, with the ability to balance people and performance priorities., • Competitive salary up to £70,000, • Company car, bonus, and comprehensive benefits package, • Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Retail | Operations | Buying | Merchandising | Ecommerce | HR | Finance | Property | Marketing | Supply Chain| Senior Appointments BBBH34734

Maintenance Operative Leeds Permanent Full-Time We are looking for an experienced Maintenance Operative, with a solid background in general repair and maintenance, to join our 474-bed luxury student accommodation in the City Centre of Leeds. As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner. Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with a further £1.6bn of upcoming developments in our pipeline. Key Responsibilities: • Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues., • Liaise with and monitor onsite contractors to ensure completion of work., • Be responsible for the day to day reactive and preventative maintenance., • Be responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks., • Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks., • Undertake scheduled flat inspections and complete all resultant actions in a timely manner., • Record, log and monitor any maintenance issues that may arise within the maintenance logbook., • Ensure that maintenance records are kept for all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification., • Ensure that all Property Documentation Files are accurately maintained and up to date., • Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits., • Always interact with students professionally, showing empathy towards any maintenance issues you may find and understanding that this is their home., • Report any welfare issues to a manager immediately. Key Requirements: • Take ownership of responsibilities and display pride in work carried out., • Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken., • Hold a relevant qualification in either plumbing, joinery, or electrical systems if possible., • Have previous experience of domestic electrical/plumbing/general maintenance., • Have intermediate level skills in business operating systems including Microsoft Word, Excel and Outlook., • Have demonstrable experience of effective communication both orally and in writing., • Have the ability to prioritise your own workload., • Work within a team to cover reception / admin duties and gain a knowledge of the student booking system. Hours of Work: • Monday to Friday 8am to 5pm or 9am to 6pm on a rota basis., • We require you to work 1 in 4 Saturday’s 8am to 5pm on a rota’d shift basis, • During our summer turnaround period, there may be the opportunity for overtime to support student check-in / check-out. Benefits: • Competitive salary, • 25 days holiday, plus bank holidays, • Paid overtime, • Pension scheme, • Life Assurance cover, • Employee assistance scheme

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging Therapies? Our sister Brand La Prairie is looking for a Counter Manager to join our North Region. Responsible for managing our counter at Harvey Nichols in Leeds, you will oversee one Beauty Consultant. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will be accountable for the sales and performance of the account and will have the opportunity to make new connections in Leeds whilst working towards recruiting new customers to the brand. You will also have the chance to utilise our beauty room to enhance the customer experience but also host on/off counter animations. Main responsibilities To achieve sales by using La Prairie’s selling and training guidelines: -Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience -Traffic stop daily in store to recruit prospective clients to your business -Invite every customer to sit down and have a skincare consultation: listening and identifying the customers needs -Proactively organise external events to generate sales and recruiting new clients to your counter -Ensure the counter is represented to exemplary standards and you effectively communicate with all relevant La Prairie departments Qualifications Applicants for this position must be able to demonstrate the following skills and experience: -NVQ level 3 preferential not mandatory -Experience of providing high quality skincare treatments to clients In return, La Prairie offers: -A good salary with a new competitive commission scheme -33 holiday days (including bank holidays) pro-rated based on working days -Generous product allocation & discount -Long Service Awards starting with 3 years’ service -Gratis of new launches -Contributory pension scheme – 5% employer contribution -Employee referral bonuses

£40,000 DoE + Private Healthcare + 25 Days Holiday + Free Parking + Hybrid Are you an experienced Specification Technologist or Specification Manager looking to broaden your exposure across multiple retailers, product categories and global supply partners? Would you thrive in a fast-paced, highly collaborative environment where accuracy, resilience and technical expertise genuinely shape the success of every product launch? A leading, long-established food business is seeking a proactive Specification Manager to join its growing team in a state-of-the-art site in central Leeds. This is a fantastic opportunity for someone who loves food, enjoys solving complex data challenges and wants to work across a hugely varied portfolio spanning frozen chips and potatoes, fruit, vegetables, party foods and more. Working as part of a supportive, experienced specification team, you'll play a key role in ensuring that every product meets the highest levels of safety, legality, quality and compliance, while contributing directly to the successful launch of products into all major UK retailers and food service customers. Key Responsibilities • Own and manage your customer accounts, acting as the key point of contact for all specification activity. Responsibilities include:, • Developing, completing and submitting accurate, compliant product specifications in line with customer critical paths and internal quality processes, • Gathering, verifying and managing detailed technical data including recipes, allergen information, nutritional values, cooking instructions, micro results, storage requirements and shelf-life analysis, • Translating complex supplier information into retailer-specific formats and ensuring all deadlines are met, • Creating pack copy and supporting artwork processes, including liaison with printers, photography approvals and ensuring packaging meets all technical and legal standards, • Working closely with NPD, Technical, Commercial and Supply Chain teams, and participating in weekly cross-functional retailer account meetings, • Maintaining specifications in line with UK and EU food legislation and updating them in accordance with customer schedules About You • Experience of writing customer specifications in a food manufacturing environment, • Completed legal labelling and allergen training (or is willing to refresh), • Understands retailer specification systems and customer approval processes, • Brings strong analytical skills and enjoys working with detailed data sets, • Understands ingredients, recipes, nutrition and food composition, • Communicates confidently with suppliers, retailers and internal stakeholders, • Ideally educated to degree level in Food Science, Nutrition, Food Technology or a related discipline; however, candidates with relevant industry experience and professional training will also be considered. Benefits include private healthcare, 25 days' holiday plus bank holidays, free city centre parking, hybrid working with 1 day per week from home. This isn't a passive data-entry role. It requires ownership, assertiveness, and the confidence to liaise directly with suppliers and retailers when information is missing or clarification is required. If you're an experienced specification professional who wants to work on a diverse, fast-moving product portfolio with a supportive, knowledgeable team, we'd love to hear from you. Apply today!

Senior Project Manager - Curtains and Blinds Salary: From £46,000 subject to experience Location: Leeds, LS15 8GB with regular national travel Full time Benefits: • Competitive salary and benefits package, • Opportunity to lead major installation projects and grow with a well-established business, • Investment in training, professional development and further progression opportunities MINT Commercial Interiors Ltd is a specialist provider of commercial curtains and blinds, supplying national house builders, Build to Rent operators and corporate clients. We are known for our quality, reliability, integrity, efficiency and trusted delivery across multi-site projects throughout the UK. Due to continued growth, we are looking for a Senior Project Manager with proven experience in the curtains and blinds industry. You will lead the planning and delivery of commercial installation projects nationwide and work closely with our internal teams and subcontracted fitters to maintain the high standards MINT is known for. This is a hands-on role requiring strong operational experience, the ability to manage multi-site delivery and excellent communication with clients, contractors and internal teams. You will act as a senior point of escalation and represent the business on site with professionalism and authority. Key Responsibilities: • Specify and quantify projects from plans, • Take full ownership of project delivery from planning to completion, • Manage and support installation and subcontracted fitting teams across multiple sites, • Ensure installations meet client specifications, schedules and service expectations, • Work closely with Operations on planning, scheduling and resource allocation, • Conduct site visits, plan works and manage progress and reporting, • Prepare health and safety documentation including RAMS and site compliance, • Maintain accurate records, communication and project updates, • Represent the business at a senior level with a customer focused approach, • Travel nationwide as required for surveys and installation management, • Undertake day visits, overnights and occasional 3–4 night stays for major projects Key Requirements: • Minimum 3 years of experience in a senior Project Manager, Contracts Manager or Site leadership role in the curtains and blinds industry, • Strong technical knowledge of commercial installation processes and industry products, • Experience managing teams and subcontracted installers, • Ability to manage multiple projects across different locations, • Excellent communication and organisational skills, • Based in Leeds and able to travel regularly If you have senior level experience within the commercial curtains and blinds industry and want to join a growing organisation with an excellent reputation, we welcome your application. Apply now with your updated CV.

As a Wholesale Account Manager, Scotland you will deliver first class customer management and maximise business growth. You will work closely with external customers and internal stakeholders to build long lasting partnerships, bringing the Morrisons brand to life in our independent retail franchises. This position will also focus on new business opportunities. Ensuring the business maximises the commercial offering and provides a fantastic customer experience. This is your chance to play a pivotal role in one of the most exciting areas of our business. This role will cover stores from Glasgow to Aberdeen so it is essential to reside in Scotland and feel comfortable with the frequent travel aspect of the role, it is important that you hold a full driving licence. This position follows a 5 day working week What You’ll Be Doing As a Wholesale Account Manager, Scotland You’ll lead the charge in building strong partnerships with our franchisees, ensuring their success and representing the Morrisons brand with pride. Your role will involve: • Developing and implementing tailored sales and customer service strategies that deliver ambitious growth and stretch business targets, • Driving forward promotion planning, seasonal range activation, and delivering on sales, volume, profit, and margin goals, • Building and maintaining relationships with customers, simplifying processes, and influencing stakeholders both internally and externally to achieve exceptional results, • Innovating and creating solutions to enhance our wholesale customer experience and ensure sustainable sales growth, • Ensuring every franchise store is a strong representation of the Morrisons brand, consistently delivering high standards and customer satisfaction We’ve built an incredibly diverse business, and we’re working hard to make sure we truly represent the communities we serve. One of the best things about working with so many different people is having the opportunity to listen, learn and connect with lots of different views, perspectives and beliefs. • We’re looking for a self-starter who thrives on building relationships, driving change, and achieving results. You’ll need:, • A proven track record of delivering joint business plans and driving success in a trading environment - especially advantageous if this has been within a retail environment, • Strong organisational, analytical, and numerical skills to manage and grow complex accounts., • Exceptional relationship-building and influencing abilities, with the confidence to lead conversations at all levels, • Sharp negotiation skills to achieve the best outcomes for the business and our franchisees, • A passion for developing innovative solutions that make a real difference

Since its launch mid 2025 Stream has become a fast growing division of SM UK, today it delivers its single sign on platform solution to major fleet operators across the country. Every second counts when it comes to road safety and incident management. At Stream, our mission is to empower fleet operators with the real-time insights and AI tools they need to protect their drivers and their bottom line. We’re seeking a high-calibre Operations Manager to join our team in Leeds. This role requires a true leader with energy, character and passion. Since launching Stream we have developed a like minded highly driven team and we have secured contracts with some of the UKs largest fleet operators tired of shoddy customer service and unpredictable support from other providers. As an engineering company we brought Stream to life to provide a solution that is at the forefront of SaaS in the world of Fleet telematics and video safety. 2026 is set to be a record year and this role will bring a huge array of opportunity to make a difference, achieve success, and lead a high performing team. Key Responsibilities Leadership & Strategy • Lead the Stream department with energy, clarity, and purpose, setting a strong vision for growth and excellence., • Develop and implement the strategic plan for Stream’s product, service, and operational performance., • Foster a high-performing culture that prioritises innovation, customer focus, collaboration, and accountability. Commercial & Operational Management • Own departmental P&L, budgeting, resource planning, and reporting., • Drive adoption, upsell, and retention of Stream telematics across new and existing customer bases., • Oversee delivery, support, and ongoing service performance to ensure exceptional customer experience. Team Development • Recruit, mentor, and inspire a growing team of specialists across technical, operational, and support functions., • Set clear objectives and KPIs, ensuring the team is empowered to succeed., • Encourage continuous improvement, skills development, and cross-department collaboration. Product & Innovation • Work closely with suppliers, internal stakeholders, and customers to shape product development and new features., • Identify market trends, competitor activity, and opportunities for Stream to stay ahead of the curve., • Champion a culture of curiosity, improvement, and forward-thinking technology adoption. Stakeholder Management • Act as the central contact for Stream across sales, operations, engineering, and senior leadership., • Represent the Stream division internally and externally, presenting with confidence and energy., • Build strong relationships with customers and partners to strengthen Stream’s market position. Skills & Experience • Proven experience in leadership roles, ideally within telematics, fleet technology, SaaS, or related technical sectors., • Strong commercial awareness with experience managing budgets, KPIs, and strategic planning., • Exceptional communication, presentation, and stakeholder-management skills., • Naturally energetic, driven, and positive, with a strong ability to motivate and inspire others., • Ability to think strategically while staying hands-on and operational when needed., • Problem-solver with a continuous-improvement mindset and a passion for customer success. Personal Attributes • Dynamic and charismatic leader, • Highly organised and proactive, • Strong sense of ownership and accountability, • Innovative thinker with a growth mindset, • Confident decision-maker with resilience and adaptability

Role: Territory Account Manager – Scotland Salary: £50,000 + car allowance, OTE: £85,000 We are currently supporting a fast-growing business in the automotive services sector that provides industry-leading tech and marketing solutions across the UK. They’re looking for an experienced Field Sales professional to manage and grow a territory across Scotland, focusing on bringing new partners onboard while maintaining strong relationships with existing ones. Role Overview This position suits someone driven, organised and confident in both new business and account management. You’ll be the face of the company within your region, building long-term partnerships, increasing market presence and ensuring garages get real value from the services provided. Key Responsibilities • Identify and win new independent partners within the territory., • Manage and grow relationships with existing accounts, ensuring high engagement and retention., • Plan and oversee your territory to maximise opportunities and revenue., • Manage the full sales cycle from initial outreach through to contract completion., • Provide excellent customer service and understand the needs of each garage., • Keep CRM data accurate and up to date to track pipeline and performance., • Represent the business professionally as a brand ambassador in your region. Skills & Experience • Proven success in field sales, including new business acquisition and account management., • Strong negotiation, communication and relationship-building skills., • Able to work independently, plan your own diary and manage a large territory., • Confident using CRM systems., • Self-motivated, target-driven and comfortable travelling daily (up to 90-minute radius or occasional overnights). Nice to Have • Experience selling advertising, digital solutions or marketing products., • Understanding of the motor trade or aftermarket sector. What’s on Offer • Competitive basic salary, strong commission structure and car allowance., • A chance to join an innovative, growing company., • Fast-paced environment with genuine scope to make an impact., • Additional benefits including company events.

We are recruiting exclusively for our Leeds based client, a dynamic Creative Merchandise Agency, for an ambitious and enthusiastic career driven Account Manager to join their team. As an Account Manager, you will join a fast-paced lively team with responsibility for managing key client accounts for the business. You will attend and lead on new client meetings, working strategically with clients to develop relationships and maximise the overall ROI, proactively managing the full end to end process. We are looking for an experienced Account Manager who ideally comes from an apparel background, buying or fashion wholesale. You will be driven and focused within your approach, a strong communicator with the ability to build rapport with ease, with the ability to lead at face-to-face meetings. Key responsibilities: • Create a sales strategy to nurture existing clients, • Effectively identify opportunities to grow existing accounts, • Identify key trends; industry knowledge of new products/brands and market availability, • Main point of contact for all enquiries, • Provide quotes process orders and deliver end to end care for all accounts in your remit, • Manages customer projects from initial brief to delivery, • Routinely conduct external meetings, • Manage forecasting; ROI and identify areas of opportunity Skills & Knowledge: • Previous experience working within apparel; as a buyer, merchandiser or within wholesale, • Previous experience as an Account Manager; end to end service, • Professional communicator, • Experience managing budgets, forecasting, cost and profit., • Proactive and ability to drive results, • Knowledge of Microsoft Office Suite Note: Unfortunately we are unable to give feedback on all applications. If you have been selected, we will contact you week commencing 5th January 2026.

Are you an experienced Facilities Management professional ready to take the lead on high-profile PFI projects? We're looking for a dynamic Account Manager to oversee a portfolio of contracts, ensuring exceptional service delivery and full operational and commercial compliance. In this role, you'll have end-to-end leadership and financial responsibility, managing a talented team and building strong client relationships. You'll drive performance, compliance, and profitability while shaping strategies that meet evolving client needs. What You'll Do • Lead & Inspire: Manage and motivate a team of Facilities Managers, ensuring top-tier service and compliance., • Client Focus: Build lasting relationships and deliver outstanding customer support., • Operational Excellence: Oversee service delivery, contractual obligations, and lifecycle works., • Financial Control: Manage P&L, cashflow, and identify opportunities for profitability., • Compliance Champion: Ensure statutory, health & safety, and safeguarding standards are met. What We're Looking For • Strong background in Facilities Management (PFI experience is a plus)., • Proven leadership skills with the ability to manage multiple stakeholders., • Commercial acumen and a passion for delivering exceptional service., • IOSH or NEBOSH Certification., • The ability to lead, manage and develop a team of direct reports.

Regional Account Manager - Leading UK Drinks Wholesaler – Bradford – Salary DOE, Company Car, & Bonus I am pleased to be partnered with one of the Leading Drinks Wholesalers in the UK who are on the look out to expand their teams. This client has an exceptional reputation for development, strong market share in the On Trade and a formidable portfolio of products. As an Regional Account Manager- On Trade, you will play a critical role in growing our presence in the on-trade sector, managing key accounts, and developing relationships across pubs, bars, and restaurants. You will be responsible for managing the sales pipeline, ensuring high levels of customer service, and negotiating commercial terms to maximize profitability. This role will focus on the Keighly depot, covering Bradford and the wider Leeds area. Company Benefits: • Competitive salary with performance-related bonus, company car and generous OTE., • Comprehensive benefits package including health insurance, pension scheme, and company car., • Opportunities for professional development and career progression., • The chance to work with a leading brand in a dynamic and fast-paced industry. Your role as the Regional Account Manager will include: • Drive business growth by increasing sales volumes and securing new business within the on-trade sector (pubs, bars, restaurants)., • Build and maintain strong relationships with key accounts, ensuring long-term partnerships., • Develop and execute tailored sales strategies to meet customer needs and company objectives., • Manage the commercial aspects of accounts, including pricing, contract negotiations, and profit margins., • Regularly meet with customers to discuss product offerings, market trends, and growth opportunities., • Collaborate with internal teams (marketing, logistics, finance) to deliver seamless customer service., • Monitor competitor activity and market trends to stay ahead of the industry landscape. Have you achieved any of the following: • Proven experience in a sales or account management role within the drinks, hospitality, or FMCG sector., • Strong understanding of the on-trade environment, including pubs, bars, and restaurants., • Excellent communication and relationship-building skills., • Commercially astute with the ability to negotiate and manage complex contracts., • Self-motivated, target-driven, and able to work independently., • Full UK driving license and willingness to travel regularly. If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Murphy is recruiting for a Senior Commercial Manager to work with Transportation on the TRU project in Leeds. With a proud history dating back to the 1960s, we provide practical, innovative results, working around the individual needs of our customers. Rail renewals to enhancements, bridge building, highways, ports and emergency earthworks – our award-winning team has extensive experience and has been involved in projects that have changed the face of transport networks in three countries. We dedicate ourselves to being ‘better engineered’ to ensure our transportation infrastructure solutions meet and exceed customer requirements, delivering value for money through innovation. A day in the life of a Murphy Senior Commercial Manager • Manage all commercial aspects of the Operational Unit and maintain regular liaison with all stakeholders. Build a high performing team, while continually improving, • Monthly project reviews to analyse the business unit performance and take appropriate action., • Attend the required reviews with the Executive Team to explain the business current and planned performance., • Ensure the implementation of a commercial strategy for the operating unit including tenders., • Maintain a schedule of Client engagement events for equivalent level customer feedback, alignment and future pipeline of work., • In conjunction with the Operations Director, set the annual business plan, and create the strategy to achieve the elements therein., • Active management of the work winning process, allocation of resource to commercial elements, liaison with the Regional pre-contract commercial resource., • To lead on the development and training of Commercial Practitioners including supervisor / mentor / counsellor role for staff undertaking their APC or equivalent., • Maximising of cash position, including WIP control, cash flow production & improvement plans for all projects.., • To be responsible in conjunction with the Operational Director and Estimating Manager to ensure that a review of all of the contractual obligations and commercial risks is carried out prior to the submission of all tenders within the BU and attend tender settlement meetings as required., • Manage project controls including value, cost, production and supply chai, • To ensure effective negotiations with prospective clients are carried out prior to signing contracts to minimise risk, • Carry out commercial audits on other BU’s as and when required., • Functional leadership, bringing best practice into the business, involvement in Business Improvement Initiatives. Still interested , does this sound like you? • Chartered Quantity Surveyor (MRICS) or equivalent., • Commercially astute with substantial proven experience within a commercial role in the Construction Industry., • Expert knowledge of Standard Forms of Contract and Standard Methods of Measurement., • Understanding of programming techniques and project controls., • Gravitas, relationship management on senior peer to peer basis., • Previous experience of managing a team and large projects of £50 million plus. What’s in it for you? • 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service, • Discretionary annual bonus and annual salary review, • Above market rate contributory pension scheme, • Life assurance, health screening and enhanced sick pay, • Enhanced maternity and paternity pay and a maternity returners bonus, • Extra weeks holiday for all employees getting married and a wedding bonus, • Subsidised canteen facilities in core locations, • Dedicated and continued investment in your professional development, • Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is #MoretoMurphy If you are unable to apply via the usual process, please call Lorna Rhodes on 07801 960464 to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK

At this unique and incredibly exciting period of growth, we are looking for a high performing Sales Manager to lead our North America team. Over the last 2 years since the team has been established it has grown 10X from a $700,000 business to a $7m business in revenue terms. We have ambitious but realistic plans to grow 30% in 2026 and we're looking to find the right sales leader to continue on this incredible trajectory. Day to day in this role looks like: • Leading, motivating, and developing a team of sales professionals to achieve revenue targets and deliver exceptional customer service., • Working closely with senior stakeholders in our partner organisations to ensure mutual success, • Setting clear goals, growing performance, and driving continuous improvement in sales processes and outcomes. The role is based in our UK office in Leeds, and to suit our customers in the North American market, the working hours for the role are 12:30 to 20:30 UK time. Our values of Customer First, One Team and Strive for Better are key to how we work, everyday. Key Responsibilities: • Team Leadership & Development: Manage, coach, and support a team of sales representatives to meet and exceed individual and team sales targets with a One Team mentality., • Pipeline & Forecasting: Oversee team pipeline activity, ensuring accurate forecasting and CRM data management., • Customer Relationship Management: Working closely with senior stakeholders within our partner organisations. Support the team in building strong client relationships and resolving escalated issues effectively., • Performance Management: Set KPIs, monitor performance, and conduct regular reviews to ensure accountability and development., • Sales Strategy Execution: Implement sales strategies and campaigns in line with company objectives and market opportunities to strive for better., • Collaboration: Work closely with marketing, product, and operations teams to align efforts and improve customer experience., • Data drive approach: Utilise data to drive team performance, provide insight on market trends, and sales insights to senior leadership. Ideal Candidate: This role is perfect for someone who: • Strong background in sales, particularly demonstrating building excellent relationships with external partners., • Has a solid understanding of the IT channel., • Has experience building strong relationships with key stakeholders within external partners., • Wants to be present, on site in Leeds with the team for a minimum of 4 days per week., • Strong leadership, coaching, and motivational skills., • Excellent communication, negotiation, and interpersonal abilities., • Proficiency in CRM systems and sales reporting tools., • Results-driven with a strong commercial mindset., • Team-building and people development What’s in it for You? • Competitive Salary: Basic plus on target earnings, • Growth Culture: Thrive in a culture that champions excellence, encourages growth, and embraces diversity., • Wellbeing: Access to Wisdom Wellbeing App, Health Assured Employee Assistance Programme, cycle to work scheme, Access to discounts to health products and services., • Generous Leave: 25 days annual leave plus your birthday off! Also, 8 Bank Holidays on top., • Flexible Working: Hybrid/flexible working opportunities., • Benefits: Contributory pension scheme, regular team events e.g company off site days, • Prime Location: Leeds City Centre location (5 mins walk from the train station)., • Office Perks: Fabulous office with amazing views, free fruit, and proper coffee!, • Team Environment: Social and diverse team. Sound Interesting? For a confidential conversation, you can reach out to . Or, if you're ready to apply, just click apply now and start your journey with us.

About Us DXB Perfume is a leading fragrance business with a presence in shopping centres across the UK. We are passionate about delivering high-quality Arabian perfumes and exceptional customer service. We are now seeking a highly organised, proactive, and driven Operations Assistant to support our growing operations. Job Description As an Operations Assistant, you will work closely with the Operations Manager to ensure the smooth running of daily business functions. This is a dynamic role that requires excellent multitasking skills, attention to detail, and a collaborative mindset. Key Responsibilities Administrative Support • Manage the Operations Manager's calendar, meetings, and travel arrangements., • Handle day-to-day correspondence and draft reports, emails, and presentations., • Take meeting notes and follow up on action points., • Conduct regular stock checks across all locations and maintain accurate records., • Coordinate with suppliers to ensure timely restocking., • Assist in sales tracking, commission reports, and performance updates., • Assist with hiring, training, staff scheduling, and general team coordination., • Monitor staff performance checklists and respond to staff communications promptly (calls, emails, WhatsApp)., • Ensure all locations are aligned with company standards and procedures. Data & Project Management • Assist in compiling reports for sales, expenses, and other KPIs., • Track project progress and keep documentation up to date., • Support decision-making with research and data analysis. Customer & Marketing Support • Assist customer service teams with queries and complaints., • Help execute marketing campaigns and promotions., • Ensure consistent brand messaging across locations. EPOS Management • Oversee the daily operation, performance, and maintenance of the EPOS system across all stores., • Maintain accurate product data, pricing, promotions, and system integrations with inventory, ERP, and e-commerce platforms., • Provide technical support, troubleshoot issues, and coordinate with vendors for fixes and updates., • Develop and optimise EPOS processes to improve store efficiency and customer experience., • Train retail staff and maintain documentation on system usage and procedures., • Monitor EPOS reporting (sales, refunds, voids, stock movements) and flag discrepancies., • Ensure compliance with security and data protection standards., • Lead EPOS installation and testing for new store openings or relocations., • Support system integrations and cross-functional projects requiring EPOS input., • Continuously identify improvements and recommend upgrades to enhance operations. Compliance & Safety • Perform annual compliance checks on all certifications across sites., • Support with health & safety audits and ensure regulations are met. Requirements • Excellent organisational and multitasking skills., • Strong written and verbal communication., • Proficiency in MS Office; knowledge of inventory software is a plus., • Ability to work under pressure and meet deadlines., • Knowledge of or interest in the perfume industry is desirable., • Attention to detail, a proactive attitude, and a collaborative approach., • Weekday and weekend availability is required., • Candidates should be able to travel to different locations within the UK without any restriction. Why Join Us? • Work in a fast-growing, passionate team., • Gain exposure to multiple departments., • Be part of a company that values innovation, initiative, and growth. To apply, please submit your CV and a brief cover letter outlining your suitability for the role.

Customer Service Coordinator - Yorkshire Do you excel at juggling priorities, communicating clearly, and making customers feel valued? If yes, this role is perfect for you! Within this position it is essential in ensuring our customers receive an exceptional aftercare experience and that all enquiries are managed efficiently and professionally. In this role you will - Monitor and manage both your personal email inbox and the shared Customer Service department inbox Record and maintain accurate logs of all customer and contractor communications, including telephone calls and emails Track customer issues and update all records to ensure accurate and timely reporting Coordinate and schedule diaries for Customer Service Operatives Allocate works appropriately across Customer Service Operatives, site teams, and contractors to resolve issues in new customer homes Organise materials and resources ahead of scheduled works, ensuring availability both in-store and on-site Process purchase orders, invoices, and manage any contra-charging requirements Oversee contractor performance and report any inadequate outcomes to the Customer Service Manager Ensure reasonable and timely remediation timescales for customers and maintain regular communication throughout the process Address and escalate unresolved or unsatisfactory customer issue resolutions Ensure the out-of-hours service and associated reporting run efficiently Maintain complaint logs and provide weekly updates to senior management Acknowledge and respond to customer complaints within agreed SLAs Maintain surveys, reports, and documentation received from contractors and external bodies Uphold a professional standard when dealing with internal teams, external partners, and customers About you - Experience in a similar role within a housebuilding organisation is desirable Qualified by experience Strong organisational abilities with the capacity to prioritise workload effectively Able to work independently and collaboratively as part of a team Excellent written and verbal communication skills Ability to work well under pressure in a fast-paced environment Initiative-driven, with strong problem-solving skills Highly motivated and an excellent communicator Professional, reliable, and committed to delivering exceptional customer service We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify. Please note due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion

Regional Sales Manager – Northern Region Global Manufacturer | Building Materials & Interiors We are partnered with a market-leading international manufacturer that is going through an exciting period of growth and change. With strong backing from a global brand and a highly supportive senior leadership team, this role offers the chance to make a genuine impact on the next phase of development. The Role We are seeking an experienced people leader to take responsibility for a team of 7 Sales & Key Account Managers across the North of England. This role is all about inspiring, developing, and leading—ensuring your team executes the wider business strategy, drives incremental growth, and strengthens customer relationships across key channels, including: • Regional House Builders, • Main Contractors & Sub-Contractors, • Project Merchant Partners, • Social Housing Providers (HA’s / LA’s) You’ll work closely with the Sales Director, turning strategy into action on the ground and ensuring delivery against ambitious growth plans. This is a hands-on leadership role where coaching, development, and high-performance culture are at the core. Key Responsibilities • Lead, mentor, and develop a high-performing sales team, setting clear goals and supporting achievement., • Build and manage strong customer relationships with senior decision-makers across contracts, projects, and merchant partners., • Review and drive account performance, identifying new business development opportunities., • Deliver market insights and adapt strategy to evolving customer and sector trends., • Drive collaboration across functions, ensuring first-class customer service and delivery., • Foster a culture of continuous improvement, innovation, and accountability within the team. The Person • Proven leadership experience (2 – 4 years +) within building materials, construction, interiors, or bathrooms sector (industry background preferred but not essential)., • Strong people management skills, with the ability to inspire, coach, and develop teams., • Strategic thinker who can turn plans into measurable performance., • Commercially driven, with experience of growing accounts and developing customer strategies., • Energetic, ambitious, and adaptable — able to thrive in a fast-changing environment. The Package Highly competitive base salary Hybrid company car Bonus scheme (c. £15k OTE) Excellent benefits package This is a fantastic opportunity to join a global market leader, work with an exceptional senior leadership team, and play a key role in shaping the future growth of the business in the Northern region. If you would like more information and a confidential chat, please don't hesitate to get in touch below. T: 0161 327 4561 or 07946126 863 E: W: ___ ASR International specialises in Commercial, Operational and Sales-based roles throughout GB; our expertise lies with manufacturers and distributors within the bathroom, brassware, sanitaryware and interiors sectors for senior-level appointments and Directors.

Wholesale Sales Manager (Scotland and North of England) Location: Scotland and North England region Contract type: Permanent Hours: 35 hours per week Salary: Competitive salary + Bonus and Car Allowance Join the Shoal at Weird Fish! We are a talented and Dynamic team who work hard and represent the retail lifestyle brand we love. We offer something different from the norm, a sense of fun, an eye for practicality and plenty of style and quality. We are looking for a passionate individual to join the team, to help us grow and shape the exciting journey we are on. We are seeking a talented Wholesale Sales Manager to look after our customer base in Scotland and North England region. This role requires a commercially driven self-starter who can hit the ground running. You will champion the brand, embody its values, and build strong, sustainable relationships with existing and new retail partners. You’ll be accountable for delivering on pre-order and in-season sales targets, maximising opportunities within your territory, and ensuring the brand is represented consistently across all touchpoints. Your key areas of focus: Sales & Territory Growth • Deliver and exceed seasonal pre-order targets and in-season sales forecasts., • Actively manage and grow the territory, identifying opportunities for increased sell-in and sell-through., • Build and maintain strong, long-term relationships with existing wholesale partners., • Conduct regular store visits to review performance, present new collections, support merchandising needs, and identify growth opportunities., • Provide product knowledge training and brand education to retail partners., • Deeply understand the brand DNA, product ranges, customer profile, and core values, consistently champion them in all external interactions., • Attend domestic and international trade shows, sales meetings, and seasonal showrooms as required., • Work closely with internal teams including Buying and Design, Marketing, Merchandising, and Customer Service., • Provide feedback on competitor performance, customer behaviour, and regional insights to support wider business decisions. What our Shoal needs: • Proven wholesale experience within fashion, lifestyle, or consumer goods., • Existing relationships or familiarity with independent retailers across Scotland and the North of England is highly desirable., • Strong commercial acumen with a track record of hitting and exceeding sales targets., • Confident presenter with excellent communication and negotiation skills., • Self-motivated, organised, and comfortable working autonomously., • Ability to travel extensively across the territory and to HQ (Gloucestershire) as needed., • Full UK driving licence. What We Offer: • Opportunities for professional growth and skill development., • Ability to have input and impact in our organisation., • A collaborative and supportive team environment., • 25 days annual leave, plus bank holidays. Annual leave entitlement increases with length of service increments., • 50% employee discount on full price items., • Uniform allowance., • Car allowance., • Bonus scheme. If you are passionate about sales and have the skills and experience, we’re looking for, we’d love to hear from you!

Handley James have been retained to source an experienced Operations Manager to lead a multi-disciplined team based in the UK. Our client is an industry leading expert, part of a £multimillion, global business with sites worldwide. You will lead the multi-disciplined teams on site as well as manage a small number of smaller sites within the UK. The role will focus on existing processes and improvements, leading and mentoring multi-disciplined teams including operational, engineering, logistics, customer service and managerial/supervisors as well as waste reduction, operational efficiency and ensuring the implementation of the company values, mission, vision and strategy. Key Responsibilities • Lead the site ensuring smooth and compliant running of the operations, engineering and other disciplines., • Ensuring smooth running of entire process, including resolution of issues for customers in a timely and cost effective manner, • Focus on process and efficiency improvement, effective cost optimisation all whilst ensuring exceptional customer care and quality., • Create and control departmental budget., • Leading and participation of management and regional meetings, • Responsible for recruitment, induction and retention of team members Key Competencies/Qualifications and Experience • Operational leadership experience within a process related industry i.e. Chemical, Process Manufacturing, FMCG etc., • Commercial or Technical Degree would be advantageous, • Strong continuous improvement experience, • Proven success managing and mentoring multi-disciplined teams i.e. operations, engineering, customer service, logistics etc., • Strong customer-orientated view of the sales and service This role will suit a proactive, driven and ambitious leader who is looking to own their own and their teams development, someone who is keen to take ownership and improve upon current practices. In return our client is offering a salary of c£70,000, plus company car, bonus, private healthcare, pension. Please apply via the link below or contact Stuart Tomkinson directly.

Senior MuleSoft Consultant Alscient, Leeds, UK Role To support our ongoing growth, we are expanding our MuleSoft capability to meet growing demand and are looking for a skilled and experienced Senior MuleSoft Consultant to join our growing team. The successful candidate will be responsible for leading MuleSoft projects responsible for the design, development and integration solutions that connect Salesforce with enterprise systems, cloud applications and data services. Why Alscient We are experts in digital transformation and are proud to be a Summit level Salesforce Partner and Advanced tier AWS Partner with 15 years of proven experience developing solutions, supporting services, and driving customer success. Our certified consultants and developers build future‑proof, innovative cloud solutions and provide managed services to sectors like health, transport, telecoms, social housing amongst others. This is an exciting time to join our expanding team as we provide great opportunities for people to develop and grow their career, alongside a fulfilling and enjoyable environment that supports that growth, while collaborating with the best people and teams around. What’s in it for you? From day one, you’ll have everything you need to succeed, including comprehensive support, a collaborative environment, and opportunities to develop. While there’s plenty to learn, you won’t be doing it alone, we will guide you every step of the way. We offer a welcoming, inclusive, and supportive culture where you’ll work on exciting, forward-thinking projects. You’ll be rewarded with a market-leading salary, flexible working options and a personalised development plan tailored to your skills and ambitions. What do we need from you? As an Alscient Senior MuleSoft Consultant we expect you to hit the ground running, you will be a self-motivated, excellent communicator, with the appropriate MuleSoft and Salesforce experience, supported by relevant certifications. We want our Senior MuleSoft Consultants to be ‘hands-on’ and able to make an immediate impact by providing solution input when required and able to lead on a variety of customer engagements. Key Responsibilities Include: • Lead the end-to-end design and delivery of MuleSoft APIs, integrations, event-driven flows, and orchestration layers, ensuring performance, scalability, error handling and monitoring., • Architect robust integration solutions connecting Salesforce (Sales Cloud, Service Cloud, and specialist clouds such as Marketing Cloud, CPQ, Experience Cloud,) to ERP, legacy systems, data warehouses, external partners and microservices., • Lead a technical delivery team (MuleSoft developers, integration engineers), providing coaching, code reviews, and ensuring quality throughout., • Drive proof of concepts, spike work, technology evaluations, and platform upgrades (MuleSoft versions, connectors)., • Translate business requirements into integration solutions, ensuring scalability, security and maintainability., • Implement API-led connectivity following MuleSoft best practices., • Create technical documentation, API specifications (RAML/OAS), and deployment guides., • Conduct unit testing, debugging and performance optimisation., • Collaborate with Salesforce teams to ensure seamless data and process integration., • Support deployments and environment management (Cloud Hub, Runtime Fabric, or on-prem)., • Provide technical guidance to junior developers and contribute to knowledge-sharing., • Collaborate with onshore UK consultants, developers, and project managers. You will have: • Proven experience (3 years) in leading, designing and implementing enterprise MuleSoft (Anypoint platform) integrations in complex environments., • Hands-on expertise with MuleSoft Anypoint Studio, Anypoint Exchange, API Designer and API Manager., • Appropriate Salesforce experience across Sales Cloud, Service Cloud, and at least one or more specialist clouds (Marketing Cloud, CPQ, Experience Cloud, Field Service)., • Strong understanding of integration patterns (synchronous, asynchronous, pub/sub, streams, orchestration vs. choreography)., • Proven experience building RESTful and SOAP APIs, including API security and governance., • Proficiency in DataWeave transformations and Mule 4 development., • Knowledge of common integration protocols (HTTP, JMS, FTP/SFTP, JDBC) and cloud connectors., • Familiarity with CI/CD pipelines (e.g., Jenkins, Azure DevOps) and version control (Git)., • Experience with CloudHub deployments and monitoring tools., • Solid understanding of security patterns (OAuth 2.0, JWT, TLS)., • Excellent communication and stakeholder skills., • Appropriate MuleSoft Developer certification. Architect certification would be desirable., • Experience and knowledge of AWS as well as Jira and Confluence tools would be advantageous. Are you a good fit? If you think you are a good fit and have a hunger to grow and develop your career with us, please get in touch. Benefits and Opportunities include: • Excellent market leading salary., • A generous holiday allowance, including a day off on your birthday., • A flexible working policy., • An inclusive, supportive, and welcoming culture., • Challenging projects at the forefront of developing technologies., • A personalized development plan, including practical project experience alongside continuing supported professional certification. If the above role excites or interests you, please apply via LinkedIn, attaching your CV. Contact for further details.

About The Role • The role: Client Relationship / Sales / Business Development / Relationship Manager, • Location: Leeds = Hybrid – 3 days in the office & 2 days at home, • Contract: Full time, 37.5 hrs per week, • Package: competitive base salary with an uncapped commission and incentive-based rewards Role overview What You’ll Be Doing • You’ll be responsible for growing existing customer and partner relationships, delivering against specific, measurable targets across a broad range of products and services. Key Responsibilities • Identify and engage key stakeholders and decision-makers within existing customers and partners through business development and client referrals., • Maintain a strong online presence on platforms such as LinkedIn to expand your network and enhance QA’s marketing reach., • Facilitate client meetings to present relevant solutions and maximize sales opportunities., • Ensure client projects are delivered within scope and timelines, meeting QA’s quality standards., • Prepare quotes and proposals, delivering high-quality presentations aligned with customer and partner requirements., • Input, analyse, and interpret sales data to strategically prioritize your pipeline and consistently achieve targets., • Deliver exceptional customer service to build long-term commercial relationships., • Develop deep product knowledge to position offerings accurately within the market., • Identify revenue opportunities by thoroughly understanding client needs and challenges., • Maintain a broad view of OneQA opportunities and initiate conversations across our full portfolio. Key Working Relationships • Sales, Scheduling, Finance, Bids, SMEs, and Delivery teams. Your Experience • Proven track record of achieving sales targets., • B2B sales experience., • Ability to work to tight deadlines with high accuracy., • Experience resolving queries and providing effective solutions., • Proficient in IT systems, including CRM platforms. Your Knowledge • Strong understanding of consultative sales techniques., • Familiarity with procurement processes., • Ability to build rapport and establish relationships with strategic decision-makers., • Comprehensive knowledge of the sales cycle from prospecting to closing., • Full understanding of delivering outstanding customer service. What You’ll Bring to QA • Customer-centric approach with an entrepreneurial mindset., • Strong personal values aligned with QA’s culture., • Willingness to undertake DBS, BPSS, SC, DV, Disclosure Scotland, or similar checks if required. About Us How we’ll help with finance matters • 27 days holiday, • Competitive salary, • In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme. Personal growth • Learning and opportunity is at the core of what we do – and that applies to you too!, • You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things. Our people • We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity – our rankings on The Inclusive Top 50 UK Employers List are a testament to this., • We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. A little about QA • At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985., • We believe skills alone aren’t enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning. QA is headquartered in London and New York. Learn more at QA.com, • If this is what you’re looking for, here are the next steps:, • Hit the apply button and register on our QA website to fill out our quick and easy application form.

Investment Advisor Leeds An opportunity to make a difference At Border to Coast our purpose is to make a difference and we’re looking for an experienced investment focused Business Consultant to join our award-winning team. You will play a pivotal role in our transformation, partnering with stakeholders and project teams across the business to deliver key components of a material transformation programme including the enterprise re-platforming of our investment processes, the addition of new investment management and advisory services and the support for scale as we onboard incoming Partner Fund Assets. As a customer-owned and customer-focused organisation, integrity is one of our values, as is our collaborative and sustainable approach. Our focus is to secure the pensions of over a million people who have provided valuable service to their communities and society. We’re the largest UK asset manager outside London or Edinburgh, and we provide innovative investments that deliver sustainable returns over the long term. The role – what you’ll be doing Reporting to the Head of Advisory, the Investment Advisor will support strategic development of Border to Coast’s investment advisory function and its service delivery to Partner Funds. Working in partnership with the CRM team and Investment functions, the investment advisor will play a key part in delivery of advisory services to Partner Funds, including: • Investment Strategy, • Strategic Risk management., • Implementation Advice, • Responsible Investment, • Local Investment, • Other Ongoing & ad hoc Investment Advice and Engagement About you - and the value you’ll bring to our team • Established Investment Advisory / Consultant experience supporting Institutional customers;, • Knowledge of actuarial, and pension investment concepts such as Asset and Liability Management (ALM) analysis, strategic asset allocation and risk tolerance assessment;, • Broad knowledge of capital markets and familiarity with all asset classes including alternative and private market assets;, • Experience in working with Investment Research teams in tailoring solutions for clients;, • Ability to interpret a long-term vision and conceptual thinking to assist in developing actionable delivery plans About Us Border to Coast is the largest LGPS (Local Government Pension Scheme) pool in the UK. It is owned by 11 Local Government Pension Schemes (‘Partner Funds’). The Partner Funds represent 3,000 employers and over 1.1 million members. The Partner Funds are Bedfordshire, Cumbria, Durham, East Riding, Lincolnshire, North Yorkshire, South Yorkshire, Surrey, Teesside, Tyne and Wear and Warwickshire. The Partner Funds have £65.3bn in investments, of which Border to Coast is responsible for managing £55.4bn (as of 31 March 2025) across equities, fixed income, private markets, and global and UK real estate. In addition, seven LGPS funds have confirmed their intention to join the pool, extending our collaborative partnership. The seven funds are Cambridgeshire, East Sussex, Essex, Hertfordshire, Kent, Northamptonshire and West Sussex, collectively they have c.£45bn of investments. Border to Coast’s purpose is to make a difference for the LGPS. We do this by working in partnership for a sustainable and better tomorrow through innovation, expertise, scale, and good governance. We are proud of the values that underpin our partnership — collaboration, sustainability, and integrity. We are committed to building a diverse and inclusive team and welcome applications from candidates of all backgrounds. If you’re energised by challenge, inspired by collaboration, and ready to help a firm with ambition and heart, we’d love to hear from you

Account Manager - Nutrition – Scotland (Lothian, Lanarkshire, Borders, Forth Valley) & North East & North Cumbria • Fantastic opportunity for Dieticians seeking their first commercial role, • 12 month MAT cover An exciting new opportunity is available for an Account Manager working with our client Abbott Nutrition. You will join an established and highly successful team selling, promoting and providing information about the nutritional products and services to a wide range of diverse healthcare customers based in acute sites and the community. The role involves driving the product and service innovation through Key Account Management, developing and shaping customer advocates to a high level to build trust and confidence in the range of products and services. You will be responsible for mapping and working the whole health economy related to decision making in nutrition, Key customer groups include Dieticians, Consultants, Community Nurses, District Nurses, Nurse Practitioners, GPs and Pharmacists. The ideal candidate will have a healthcare background and must have some experience in field sales from either the pharmaceutical or devices industry. Excellent knowledge of the primary care environment is essential. A strong ambition to succeed and develop is of particular interest to our client who foster a culture to aid personal and professional development. We are also keen to hear from commercially minded Dieticians, keen to explore commercial opportunities in field sales. Abbott Nutrition is a Global healthcare company devoted to discovering new medicines, new technologies and new ways to manage health. They have a broad portfolio of products which includes nutrition, diagnostic systems and tests, vascular devices, blood glucose monitoring systems, and veterinary care. Competitive basic salary, company car, excellent bonus and other benefits are available for the successful candidate. Please apply online or contact CHASE on 0131 553 6644 for further information. Reference number: 73839

Head of Sales The role offers a competitive salary, a performance-based bonus scheme, a company car, and a comprehensive benefits package. Leeds Our Client This UK-based business has over 40 years of experience supplying the automotive, repair, and maintenance industries. Operating from a purpose-built facility in Leeds, it stocks an extensive range of product lines. With a focus on consumables such as fasteners, electrical components, air-line systems, and clips, the company is ISO 9001 accredited and committed to delivering high-quality, reliable products to a wide network of industry customers. The Role This national role will focus on driving both existing customer relationships and new business development, with a 50/50 split across account management and new customer acquisition. Reporting to the Directors, the successful candidate will oversee a team of National Sales Managers and collaborate closely with the Sales Office Manager. They will be instrumental in achieving commercial targets, expanding market share, and ensuring exceptional customer service delivery. The ideal candidate will be a dynamic, self-motivated sales leader with a strong grasp of the MRO (Maintenance, Repair, and Overhaul) market. They will be confident in managing teams, developing sales strategies, and building long-term customer relationships across multi-site accounts. A natural communicator, they will bring energy and discipline to the role, with the ability to influence at all levels and a passion for customer-centric selling. Candidates must demonstrate a solid track record in field-based sales and business development, ideally within the automotive or industrial consumables sectors. Strong commercial acumen, people management experience, and the ability to drive performance are essential. Proficiency in CRM systems, excellent interpersonal skills, and a professional approach to sales are key requirements. To Apply This is an excellent opportunity in an established, reliable and customer-orientated business. Interested parties should apply accordingly or contact John Pease in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

• Lucrative new business field sales role selling service contract, • Business Development Manager market leading global facilities services provider Business Development Manager Service Contracts Area: Central belt Scotland The Role of Business Development Manager • This is a field-based Business Development Manager position where you will target B2B clients and sell high-demand facilities services., • You will engage with decision-makers such as business owners, procurement teams, and senior managers., • As a Business Development Manager, your focus will be on new business generation identifying prospects, self-generating appointments, and building a strong pipeline of opportunities., • You will be selling an essential service with strong market demand, so your ability to identify and engage target customers will be key., • Order values are high, offering outstanding earning potential the average Business Development Manager earns around £70,000, with top performers exceeding £80,000., • The role is field-based four days a week, with one day working from home., • You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly values its people, look no further! Our client has an exceptional name and reputation in the facilities services industry, providing a range of solutions to corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. If you are a proactive Business Development Manager who is not currently getting the recognition, financial reward, or career growth you deserve this could be the opportunity you have been waiting for. • Leading blue-chip international organisation with an exceptional reputation, • Best in class training, development and support with clear paths into Key Accounts and People Management, • Be apart of a dynamic collaborative culture with camaraderie and support The Candidate for the Business Development Manager • Minimum 2 years B2B field sales experience, • New business focus and mind set, • Ability to converse with decision makers at all levels, • Desire for a career (not just a job) with motivation to maximise earning potential The Package on Offer for the Business Development Manager • Up to £40,000 basic salary, • £60,000 £80,000 OTE (uncapped, paid quarterly), • Hybrid company car, • 25 days holiday plus 8 bank holidays, • Employee Assistance Programme, • Pension scheme, • Private healthcare, • Discounted gym membership, • iPad / Laptop / iPhone & full corporate benefits Ref: CPJ1770

Company: Elizabeth School of London Job Title: Student Support Officer Location: ON-SITE, Leeds, Coronet House, United Kingdom Salary Range: £25,000 - £26,000 per annum (Depending on work experience) Employment Type: Full-Time Work Hours: Monday to Friday (9am - 5pm)/ Wednesday to Sunday (9am - 5pm) (occasional weekend & evening work may be required) Department: Student Support Reporting to: Student Support Coordinator & Student Support Manager About Us Elizabeth School is a leading educational institution dedicated to providing high-quality education and empowering students to achieve their full potential. With a strong focus on academic excellence and personal development, we strive to create a nurturing and inclusive learning environment for our students. Currently have seven campuses located in major cities including Birmingham, London, Leeds, Leicester, Manchester and Northampton. We are currently seeking a motivated and dedicated individual to join our team as a Student Support Officer. Job Description As a Student Support Officer, you will play a vital role in ensuring the smooth operation of our educational institution. You will be responsible for providing administrative support to various departments and assisting students with their queries and concerns. Your attention to detail, excellent organizational skills, and strong communication abilities will contribute to the overall efficiency and effectiveness of our administrative processes. Responsibilities • Provide exceptional customer service to students, staff, and visitors, both in person and over the phone., • Assist students with their inquiries, including admissions, course registrations, timetables, and general information., • Maintain accurate student records and databases, ensuring data confidentiality and compliance with data protection regulations., • Assist in organizing and coordinating events, workshops, and student activities., • Handle general administrative tasks such as photocopying, filing, and managing office supplies., • Support the admissions process by processing applications, conducting interviews, and assisting with enrolment procedures., • Collaborate with various departments to ensure smooth communication and coordination of administrative tasks., • Undertake any other administrative duties as required by the management team. Experience & Knowledge Essential: • Knowledge in Customer Service Standards, • Ability to prioritise competing deadlines and workloads, while maintaining a high level of accuracy, • Highly developed oral and written communication skills, • Ability to work on own initiative, demonstrating a positive approach to problem solving., • Willingness to learn and develop and contribute to the wider activities of Student Support and of the school., • Demonstrate empathy to understand and address students’ concerns., • Ability to maintain confidentiality and handle sensitive information with professionalism., • Strong interpersonal skills for building rapport and trust with students., • Capacity to assess situations and provide practical solutions., • Ability to adapt to changing circumstances and student needs., • Proficiency in using IT technology to record and search student data base. Desirable: • Higher Education Experience, • Knowledge of counselling techniques to provide emotional support. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

We are on the hunt for an experienced sales controller to join our team. At Gran Luchito, you will play a key role in shaping and growing one of the UK’s most exciting challenger food brands. Responsible for driving commercial strategy and revenue growth across key retail accounts. You will drive the brand’s market share within the Mexican and World Foods category, ensuring the business remains competitive, profitable, and ambitious in its growth targets. Full Time 40hrs a week - home based with some travel required. Salary available on request (see bottom of list for full list of benefits) To apply please send your CV and a covering letter to: About Gran Luchito Gran Luchito is on a mission to bring the very best of Mexican food to the world. Trading since 2012, we have a range of over 20 Mexican products that we sell to Tesco, Sainsbury's, Waitrose, Ocado, Booths, Whole Foods Market and export to several markets around the world, including Sweden, and Australia. We work with manufacturing partners in Mexico, Europe and the United Kingdom. We are a small global remote working team with team members in the UK, Italy and South Africa. Our Mission To become the world’s most loved authentic Mexican food brand by looking after our customers, people and planet. We are proud to be a certified B Corp and a member of 1% for the planet. About You To succeed in the role the right candidate will be an experienced sales manager, preferably with experience working and managing accounts of Major UK Supermarkets and a self starter ready to make a significant impact on the Gran Luchito business. You will naturally capture the distinctiveness of the Gran Luchito 'Great Little Fighter' brand, and lead the sales team whilst embodying our core values of being nimble, authentic, progressive, and inclusive. Your Key Responsibilities: • Lead the grocery Sales Team, • Manage key UK retail accounts such as Waitrose and Tesco, • Work closely with the Head of Marketing to implement the UK strategy., • Bring in new business, • Creating and implement annual JBPs for customers., • Managing P&L of accounts within budget., • Effective internal and external communication of performance, recommending specific actions where the business looks to consolidate areas of strength as well as rectify underperformance., • Bringing Gran Luchito to life in store! What we are looking for: • A highly experienced FMCG professional with 5+ years of proven success working with major UK supermarkets., • Full UK driving licence (not essential - but ability to travel around the UK where required)., • Entrepreneurial and collaborative team player with excellent communication skills., • Strong understanding of sales strategies and ability to hit KPIs., • Excellent customer relationship management., • Good understanding of IT systems relevant to the role., • Data-driven with strong analytical skills to measure, forecast and optimise sales performance., • IT Literate with advanced user ability on Google Sheets/Excel & Google Slides/Powerpoint., • A passion for selling and comfortable negotiating with buyers., • Excellent attention to detail., • Excellent analytical skills., • Ability to effectively work remotely in a dynamic, fast-paced start-up environment, with excellent project management skills, comfortable juggling multiple projects., • Passionate about food, cooking and Mexican cuisine is a plus! Additional Requirements: • Must be an English speaker., • Applicants must be eligible to work in the UK., • Effectively work remotely in a dynamic, fast-paced start-up environment., • Full-time: 40 hours/week, • UK, must be able to regularly commute to work events, meetings within M25 and travel internationally if required. How we Work At Gran Luchito, we believe great things happen when different voices come together. We're building a workplace where everyone feels included, supported and excited to do their best — no matter who you are or where you’re from. We believe in a workplace that works for you. Adjusted hours, part-time roles, flexible working - we want to support what balance looks like for you. We know that thriving at work often means having the space to manage life beyond it. Interested? If you're excited about a role with us but don’t meet every single requirement — we still encourage you to apply. We’re looking for potential, passion, and people who care about what they do. Benefits include * • Salary on request, • 25 holidays plus standard 8 UK Bank holidays, • Annual performance bonus of up to 20% of base salary., • If you birthday falls on a work day - take a half day on us, • Work Place Pension, • Bupa health and dental insurance, • Death in Service Insurance, • you will become eligible for some of these benefits after your probation period. Please check our handbook for a full list of benefits and details..

Clinical Deputy Manager Wykebeck Court Care Home, 543 York Road, Leeds, LS9 6NH. Up to £47,136- Depending on experience. Permanent - 36 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • You’ll oversee and assist all aspects of nursing care/activities within the home, • With the help of your team you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records, • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home, • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • With a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents, • You’ll possess up-to-date knowledge of tissue viability, infection control and care planning, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • You’re a natural leader, someone who’s ready to share their clinical experience – leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships, • Someone with excellent time management who can effectively prioritise their workload, • A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 33 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

National Account Manager – FMCG We are representing a fast-growing, product-led organisation seeking a commercially driven National Account Manager to strengthen its retail partnerships and accelerate new business growth. This role is ideal for a relationship-led commercial professional who excels at identifying opportunities, developing tailored solutions, and delivering consistent, measurable results. You will act as a key interface between retail customers and the company’s internal sourcing, marketing and supply chain functions — ensuring every solution reflects the organisation’s reputation for quality, value and market expertise. Key Responsibilities Account Management • Manage and grow existing retail accounts, driving satisfaction, loyalty and commercial performance., • Serve as the primary point of contact, ensuring smooth day-to-day operations and rapid issue resolution., • Develop a deep understanding of each customer’s business needs and create strategic, results-focused solutions., • Analyse account performance and implement growth strategies to maximise revenue and margin. New Business Development • Identify and secure new business opportunities within the UK retail market., • Build and maintain a strong pipeline through networking, research and proactive outreach., • Deliver compelling value propositions and manage the full sales process from pitch to close., • Lead strategic business development initiatives to expand the company’s footprint across key retail channels. Sales & Performance • Consistently achieve or exceed agreed sales targets across both existing and new accounts., • Provide accurate forecasts, reporting and insight to senior leadership., • Collaborate closely with sourcing, marketing and product teams to ensure market-relevant solutions and category alignment. Collaboration & Insight • Work cross-functionally to ensure customer projects are delivered on time, within scope and aligned to commercial expectations., • Communicate market intelligence and customer feedback to help shape future product and service offerings. Candidate Profile • Proven experience in national account management, ideally within FMCG, retail or closely related consumer goods sectors., • Demonstrated success in new business development and delivering sustained sales growth., • Exceptional communication skills and the ability to build strong client relationships at all levels., • Highly commercial, self-motivated and driven by results., • Strong organisational ability with confidence managing multiple priorities in a fast-paced environment., • Strategic thinker with a solutions-focused mindset and strong problem-solving skills., • Competent user of CRM systems and Microsoft Office tools (Excel, PowerPoint, Word, SharePoint)., • Full UK driving licence and willingness to travel nationally for client meetings. Desirable Attributes • Experience partnering directly with retail or wholesale customers., • Understanding of retail trends, category dynamics and competitor landscape., • Relevant qualifications in business, sales or marketing (advantageous but not essential). Why This Opportunity Stands Out • Competitive base salary with car allowance and performance incentives., • Hybrid working model with a balance of office and home flexibility., • Supportive, collaborative culture focused on high performance and continuous improvement., • Strong investment in professional development and future career progression., • Join a values-driven organisation recognised for its commitment to value, passion and product expertise. Contact for more information

Technical Sales Engineer 📍 North UK 💰 Salary: DOE 🚗 Regional Travel Required We’re looking for a motivated, technically strong Technical Sales Engineer with proven experience in hydraulics, fluid power, and hose systems. This is a hands-on, customer-facing role with a clear pathway into Technical Sales Management. The Role • Support regional sales activity and help drive revenue growth., • Provide expert technical support across hydraulic systems, including industrial, chemical, and food-grade hoses., • Assist with quotations, proposals, customer meetings, and product demos., • Identify new business opportunities and support customer development., • Work closely with sales leadership and regional teams to improve technical capability and sales confidence., • Travel across the North UK supporting sites, customers, and events. What We’re Looking For • Strong background in hydraulics / fluid power., • 5+ years in a technical role (sales, service, engineering, or support)., • Ceetop 1 (or equivalent) preferred., • Solid hose knowledge (industrial / chemical / food-grade ideal)., • Confident communicator and problem solver., • Self-motivated, organised, and commercially aware., • Full UK driving licence., • Ambition to progress into a Technical Sales Manager role. Why Apply? • Clear career progression into sales management., • Varied regional role combining technical expertise and commercial impact., • Opportunity to work with customers daily and influence business growth.

Quality & Continuous Improvement Manager Location: Leeds, West Yorkshire Are you ready to make a real impact in quality and continuous improvement? OPM Labels and Packaging Group are looking for a proactive, detail-oriented Quality & Continuous Improvement Manager to join our team at The Colour Box, Gelderd Road, Leeds. You’ll be the champion of quality—the one who keeps standards sky-high, records traceable, You’ll be hands-on with the production team, suppliers and customers to make sure every printed product is safe, compliant, and ready to go. Complaints? You don’t just resolve them—you turn them into improvements. You’ll own the process for customer, supplier, and internal complaint resolution. You and your trusted team will log root cause analysis for corrective actions and clear communication, you’ll make sure every issue is handled fast, documented accurately, and used to drive continuous improvement. Calm under pressure, detail-driven, and proactive? This is your role. What you’ll own: ✅ Setting and Maintaining OPM quality Procedures ✅ Complaint Management and Continuous Improvement ✅ Lead and inspire the QA team, and customise training ✅Understand and ensure compliance with ISO 9001:2015, ISO 14001, BRCGS V7 Packaging, and PS9000:2016 standards ✅ Batch release, traceability & quality response You’ll bring 3+ years in QA (Printing / Packaging or food, pharma or sports nutrition sectors ideal), know HACCP, BRCGS & EU/UK regs inside out, and thrive under pressure. What We’re Looking For: • Strong leadership, communication, and organisational skills., • Experience in quality management within a manufacturing or print & packaging environment., • Analytical mindset with the ability to interpret complex data and drive actionable improvements., • Familiarity with quality management software and standards., • Commitment to professional development and continuous learning. Why Join OPM? • Be part of a forward-thinking company that values innovation, teamwork, and professional growth. At OPM, we pride ourselves on delivering customised print services across diverse industry sectors, including Home & Personal Care, Healthcare & Pharma, Beauty & Cosmetic, Food & Beverage, Automotive & Lubricants, Horticulture, and Pet & Veterinary Care. · OPM's extensive product library ensures a robust and growing client base, Ready to take your next step? If you’re passionate about quality and continuous improvement, and want to help shape the future of OPM, we want to hear from you! If this opportunity interests you, please forward your CV or message back so we can arrange a call to discuss further. Looking forward to hearing from you soon Benefits • 23 days holiday plus bank holidays, • On-site Gym, • On-site parking, • Death in service benefit, • You will be auto enrolled in to the Company Pension Scheme. Equal Opportunities OPM Group is committed to equal opportunities for all, and we do not discriminate on the grounds of race, religion or belief, sexual orientation, gender reassignment, marital or civil partner status, sex, disability or age. All applications received are reviewed by our internal talent acquisition team and we will get in touch if your skills and experience match what we're looking for. Should you not hear back from us within 28 days please don't be too disappointed - we may keep your CV on our database for any future vacancies which may be suitable and we encourage you to keep an eye on our careers site. The successful candidate will be offered a competitive remuneration package based on experience. If this exciting opportunity is of further interest, please email current CV to

Full-Time • Office Based • Bradford, UK Hours: 9:00 – 17:30, Monday to Friday Some travel to London or Glasgow offices may be required Now boarding: Your career in travel is ready for take-off. Corporate Travel Management (CTM) is experiencing an exciting period of growth as global travel continues to expand. If you're ready to develop your HR career within a leading global travel organisation, we’d love to hear from you. At CTM, our people sit at the heart of everything we do. Our diverse, passionate team is the reason we are an award-winning Travel Management Company, and we’re committed to welcoming like-minded individuals who share our enthusiasm. About CTM CTM is an award-winning provider of travel services across corporate, events and sports markets. Founded and headquartered in Australia, CTM now operates across Europe, Asia, North America, Australia and New Zealand. About the Role Reporting to the HR Business Partner (HRBP) based in Bradford, you will join our UK & Europe HR team, supporting around 550 colleagues across the region. As an HR Assistant, you’ll provide comprehensive support across the full employee lifecycle, from onboarding and HR administration to payroll changes, helpdesk support, and employee relations administration. You will also support facilities, health & safety, and office-related activities for the Bradford office. This role is ideal for someone who enjoys variety, takes pride in accuracy, and thrives in a people-focused environment. Key Responsibilities Onboarding & Offboarding · Coordinate end-to-end onboarding, including issuing documentation, scheduling inductions, and completing pre-employment checks. · Complete and record right-to-work checks in line with legal requirements. · Maintain accurate HR system data for all starters and leavers. · Support offboarding processes including resignation handling, preparing exit materials, and system updates. HR Administration · Maintain and update employee records in HR systems (ADP). · Draft HR documents such as contract changes, confirmation letters, and employment references. · Track probation periods and notify managers of required actions. · Support benefits administration and HR projects as required. Employee / Manager Support · Act as a first point of contact for employee and manager HR queries. · Log, track, and process requests such as flexible working, welfare meetings and contractual changes. · Prepare outcome letters and update employee files. HR Helpdesk · Manage and respond to queries via the Fresh Service ticketing system. · Provide timely, accurate advice or escalate to HRBP where appropriate. · Meet service-level targets for ticket resolution. Payroll · Process monthly payroll changes including sickness, starters, leavers, absences, and contract amendments. · Ensure accuracy of payroll data and liaise with payroll teams to resolve queries. · Assist employees with payroll-related questions. HR Helpdesk & Customer Service · Serve as the first point of contact for employee queries via Fresh Service. · Provide timely and accurate responses or escalate where appropriate. · Monitor and meet service-level targets for ticket resolution. Employee Relations Support · Support HRBP’s employee relations matters. · Attend meetings as a note-taker and prepare accurate investigation notes and summaries. · Handle sensitive information confidentially and in line with best practice Compliance & Health & Safety · Ensure HR processes comply with policies and legal standards. · Assist with HR reporting and audit preparation. · Support health & safety activities across Bradford, London, and Glasgow offices. · Manage visitor passes in line with policy. · Support facilities management tasks for the Bradford office (supplier coordination, office supplies, car park access, liaising with the landlord, and managing fixtures and fittings). About You – Skills & Experience We’re looking for someone who has: · Experience in HR administration or a similar support role · Strong organisational skills and attention to detail · Excellent communication and customer service skills · Ability to work discreetly with confidential information · Confidence in multitasking and managing deadlines · Experience using HR systems (ADP experience desirable) · Payroll administration experience (advantageous but not essential) · CIPD (scope for training in role) Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at

Annata operates a global support team with regional support locations in the UK, Malaysia and the US, enabling our customers and partners to be serviced 24 hours a day, 5 days a week. The global team operates as a single business unit, managed by the Head of Global Support, sharing unified processes and workloads with regional support management. The Support Delivery Lead role will work as part of the EMEA Support team, reporting to the EMEA Regional Support Manager. As a Delivery Lead you will be involved in dealing with supporting standard Microsoft Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs of our Customers and Partners as part of their continuous improvement projects. In addition, you will be assigned to a number of customers and partners, becoming their main day-to-day contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: • Ability to triage a support ticket, • Able to follow support processes, • Applying knowledge to be able to replicate and progress the ticket, • Effective communication to the customer and internally with colleagues, • Completing standard documentation, • Prioritization of work, • Ticket turnaround to ensure that customer SLAs are met, • Logging tickets through to 3rd parties as/when required, • Responsible for completing internal acceptance testing of fixes and solutions 2. Maintain customer and partner engagement with regular calls to discuss ticket updates and requests., 3. Manage the D365 service updates when applicable., 4. Manage customer Business as Usual (BAU) releases when applicable., 5. Customer change requests – Involved in completing functional design documentation and providing estimates to the customer for the requested work., 6. Project management for smaller projects (Under 50 days)., 7. Timely and effective response to requests for advice and/or assistance. Responsibilities: 1. Provide 3rd and 4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause., 2. Handle partner and customer incident, request and change request tickets efficiently., 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required., 4. Ensure all support documentation is completed in line with support processes., 5. Work to ensure SLAs are met in line with support agreements., 6. Effective escalation of support tickets where SLA may breach., 7. First point of contact for specific customer and partners. Able to maintain good relationships through engagement, communication and regular meetings., 8. Maintain strong relationships with other departments within Annata, ensuring the customer and partner tickets are resolved quickly., 9. Managing multiple concurrent issues and escalations at any one time. Skills and Experience: Required 1. Extensive Microsoft Dynamics Experience: Minimum of 5 years’ hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE), ideally within a support, customer service, or service delivery environment., 2. Issue & Escalation Management: Proven ability to manage multiple concurrent issues and customer escalations in high-pressure situations, ensuring timely resolution while maintaining high standards of service quality., 3. Problem Solving & Initiative: Self-motivated and proactive in diagnosing and resolving technical and functional issues reported by customers and partners, demonstrating ownership and accountability., 4. Organizational & Prioritization Skills: Strong organizational capabilities with a keen attention to detail, ensuring tasks are prioritized effectively and critical information is clearly communicated and actioned., 5. Communication & Stakeholder Engagement: Excellent interpersonal and communication skills, with the ability to convey technical concepts to non-technical audiences in both written and verbal formats., 6. Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries professionally, and deliver a consistently positive customer experience., 7. Support Tools & Systems Proficiency: Skilled in using support platforms and ticketing systems to track, manage, and report on customer support activities., 8. Documentation & Knowledge Management: Capable of creating and maintaining support documentation, including FAQs, troubleshooting guides, and knowledge base articles to improve customer self-service and internal efficiency., 9. Stakeholder Relationship Building: Adept at building trust and rapport with internal and external stakeholders, fostering collaborative relationships that support long-term customer success., 10. Cross-Functional Collaboration: Experience working closely with cross-functional teams—including product, engineering, and account management—to resolve complex issues and relay customer feedback effectively., 11. Time Management & Multitasking: Strong time management skills with the ability to handle multiple customer inquiries and support tasks simultaneously, ensuring deadlines and service levels are consistently met., 12. Release & Service Update Management: Prior experience coordinating Microsoft Dynamics BAU (Business-as-Usual) releases and service updates, including planning, communication, and post-release support., 13. Third-Party Ticket Handling: Experience in logging and managing support tickets with external vendors and Microsoft, ensuring accurate tracking and timely follow-up., 14. Reporting & Insights: Proficient in generating reports and dashboards for internal and external stakeholders, providing insights into support performance, customer health, and service trends. Desirable 1. Global Support Experience: Prior experience working within a global or multi-regional support model, demonstrating an understanding of regional service expectations, time zone coordination, and cultural nuances in customer engagement., 2. Project Tracking Tools: Familiarity with project tracking and collaboration tools such as Microsoft Project, Jira, or Asana, with the ability to monitor progress, manage dependencies, and support cross-functional initiatives., 3. Support Analytics & Metrics: Ability to interpret and analyse support data, including ticket trends, resolution times, and customer satisfaction metrics, to identify areas for improvement and inform strategic decisions., 4. Microsoft Dynamics Dual Write: Experience with Microsoft Dynamics Dual Write integration between F&O and CE is preferred, including understanding of data synchronization and troubleshooting common sync issues., 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis., 6. Microsoft Azure DevOps: Skilled in using Microsoft Azure DevOps for managing work items, tracking development tasks, and collaborating with engineering teams on issue resolution and release planning., 7. Change Management & ITIL Framework: Familiarity with formal change management processes, ideally aligned with ITIL best practices, including experience in managing service transitions, approvals, and communications. Education: Bachelor’s Degree in Computer Science, Business Administration, Information Technology, or a related field. What Annata Stands For: Annata is a Microsoft Global Independent Software Vendor (ISV) since 2001. With its roots in Iceland, Annata is one of the leading global ISVs and industry partners from Microsoft with offices in all continents. Built on Microsoft Dynamics 365, our A365 solution offers a comprehensive suite of capabilities designed to propel automotive, trucks & buses, and equipment businesses into the realm of digital transformation. Our team consists of employees with different nationalities, origins, religions, and cultural backgrounds. We actively support diversity and demand our employees to respect different opinions and lifestyles. In virtual teams, we utilize the know-how of our international colleagues and secure the maximal output for our clients. We appreciate personal contact with our customers and colleagues, but we also aim to reduce travel to a sensible level – in order to support our employee’s work/life balance and to reduce our ecological footprint.

About BDO BDO is the leading mid-tier professional services provider globally. In 2024, we recorded global revenues of over US$15 billion across our core service lines - Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and strategic challenges, aligned to our core purpose ‘People helping people.’ More information about BDO can be found on ___. Why join us? A great place to work Building a thriving global team is an essential pillar of our bold new vision Global solutions. Driven to be the best - so it’s no surprise that our offices around the world are regularly recognised with awards and accolades. We’re a people-powered business, with a diverse, dynamic and inclusive international team who are committed to excellence, innovation, and integrity. Professional growth Our collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We’re committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities. Make a difference We believe businesses have both an economic imperative and an ethical responsibility to contribute to a more sustainable and equitable world. In 2021, we committed to achieving net-zero carbon emissions by 2050 or sooner. As part of our global sustainability efforts, we continue to integrate responsible practices into our operations and work with clients to support their own net-zero journeys. In addition, we’re proud to support thousands of colleagues around the globe to ‘give back’ in the communities in which we operate. Position: Junior Cloud Infrastructure Engineer This role is centred on supporting members of the cloud engineering team with process improvements and automation while fostering hands-on experience with designing, deploying, and automating technical infrastructure for BDO Global IT. Key responsibilities include assisting colleagues with infrastructure as code, system administration, and operations across the application portfolio, while also helping manage applications to maintain data integrity, availability, performance, recoverability, and security in line with established policies and service levels. Key accountabilities: Performance and progress in the following areas will be the priorities for this position: • Assist in administration of core cloud platform services across a variety of Microsoft cloud (Azure) technologies., • Automation of re-occurring tasks and processes related to the Applications and Cloud Infrastructure, using tools such as Azure Automation and PowerShell., • Standardisation and documentation of common procedures that cannot be easily automated, for execution by other resources or teams., • Assisting in the deployment of pipelines and creating infrastructure as code templates to support them., • Working to resolve tickets as they are escalated to our team. Communicating effectively with both internal and external resources via the helpdesk system, email, voice and Teams. Operating in accordance with ITSM standards., • Provide customer support in addition to general duties and contribution to team objectives., • Participate in the projects that change existing services, establish new services or retire services from an operational implementation and support perspective with guidance from the senior engineers. Qualifications and experience • 4+ years of commercial IT experience in enterprise infrastructure implementation and administration., • Intermediate to advanced PowerShell knowledge., • 4+ years of commercial IT experience in enterprise infrastructure implementation and administration., • Intermediate to advanced PowerShell knowledge. Azure PaaS infrastructure, such as Azure apps, Azure storage, Key Vault, Azure SQL Failover groups, Azure Traffic Manager. • Tenant, subscription, and resource management in Azure., • Microsoft Entra ID., • Exposure to Bicep / Terraform templates would be an advantage., • Exposure to deployment pipelines in Azure DevOps and/or Octopus Deploy would be an advantage., • Experience working with custom internally developed applications and interacting with development teams preferred., • Knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years of experience working in an environment with:, • Adherence to formal change management processes., • Delivery of services and support to defined service levels., • Experience using IT Service Management systems., • Effectively demonstrates teamwork, problem solving, initiative and integrity., • Strong communication skills, both interpersonal and written., • Able to properly organise and structure workloads and time management. This role requires a strong working relationship with both internal and external resources: Internal: • BDO Global IT Infrastructure team (~20 members)., • BDO Global IT leadership team., • BDO Global IT development teams., • BDO Global IT security team. External: • Member firms (our customers)., • Short and long-term contractors. Privacy statement The BDO network is coordinated by Brussels Worldwide Services BV (BWS). By providing personal information during the application process, you consent to BWS processing your personal data for the purpose of treating your application, evaluating your candidacy, and contacting you about the position for which you have applied. We also may process your personal data to: Evaluate you for any open positions throughout the BDO network. Generate general statistics. Inform you of any other job opportunities. You also agree that we may share such data with BDO firms and service providers, if relevant to this job application. BWS does not collect ‘sensitive’ personal information except when voluntarily provided by the candidate as part of the application. If you voluntarily provide sensitive personal information as part of your application, you consent to the use of that information by BWS for legitimate business purposes and the transfer and storage of such information to and in BWS databases.

JOB TITLE: Support Consultant RESPONSIBLE TO: Customer Services Manager 🌍LOCATION & HOURS OF WORK: At Elite Dynamics we champion our clients to utilise the power of tech to improve productivity and performance, and it’s the same for our people. We offer a remote working policy for all employees, albeit some UK travel will be required for training, events and periodically scheduled company meetings. This role is a full-time home-based role, with typical working hours expected between 9am and 5.30pm, although we do like to finish a little earlier on Fridays at 5pm. As expected with any senior role, you’ll need to fulfil obligations of projects which might occasionally mean longer hours on evenings and weekends. 🤩WHO WE ARE AND WHAT WE DO: We’re Elite Dynamics – a global reseller of Microsoft Dynamics 365, specialising in delivering vertical solutions based on Microsoft Dynamics technology, into the holiday park, leisure home and marina industry. We’ve got big ambitions to take our solutions across the globe, helping our clients be more productive and drive performance. We want to work with operators, manufacturers and dealers in the park and marina industry who share the same passion and enthusiasm for world-class software solutions. • Microsoft solutions partner, • Multi-award winner, • 60+ customers across the UK & Canada 🖊️ABOUT ROLE RESPONSIBILITIES: We are looking for a Microsoft Dynamics 365 Support Consultant who will be responsible for: • Responding to customer support queries, logged via telephone, email and through our on-line customer support system, • Proactively Investigating Support calls and managing them through to completion, • Liaise with other Elite Dynamics Professional Services team and 3rd party software providers., • Communicating with customers and 3rd Party suppliers, • Managing your Support calls, • Managing SLA’s (Service Level Agreements) and making sure there are no breaches, • Providing KPI reports to the Customer Service Manager. ✨ ESSENTIAL SKILLS: • Microsoft Dynamics Business Central and Customer Engagement experience, • Accountancy background (AAT beneficial), • Experience with training, • Excellent Communication and Customer facing skills, • Understanding of the Microsoft Office 365 stack, • Experience in a support and consultative role 📒DESIRABLE SKILLS & EXPERIENCE: • Knowledge of the Holiday Park industry, • Experience of working within the caravan and holiday homes sector., • Demonstrable evidence of using Microsoft Power Platform 🌎PERSONAL SKILLS: • A professional attitude., • Excellent written and oral communication skills., • An ability to be self-motivated and driven to achieve professional goals., • The ability to work on your own initiative without supervision whilst contributing and participating to the team., • Ability to manage workload and time according to SLA’s, • Good attention to detail and investigation skills, • Resourceful, energetic, and enthusiastic, prepared to go the “extra mile”. 🙏OTHER REQUIREMENTS SPECIFIC TO THE JOB: To undertake any reasonable task requested of you by your line manager, or other Elite Dynamics Management. Any tasks requested by other Elite Dynamics Management need to be discussed with your line manager. 🌞 PERKS & BENEFITS • Fully remote working set up (Elite helps to ensure that you have all the equipment that you need), • 25 days holiday + bank holidays, • Employer pension scheme, • Life Assurance provided by Aviva, • Bupa private health insurance, • 2 fully paid volunteering days per year ✨Interview Process: • 60 minute interview with Customer Services Manager, • Final interview with Customer Services Manager & Customer Services Director

Product Owner – Cloud & SaaS Platform & Security SPOC (Hybrid Leadership Role: Cloud Product Ownership + Cybersecurity Oversight) About Ipsotek Founded in 2001, Ipsotek, an Eviden business, is a global leader in AI-powered video analytics. With over 800 successful projects spanning airports, government facilities, retail environments, and smart cities worldwide, our VISuite AI platform doesn't just process video—it understands it. We’re in an exciting phase of growth, expanding our reach and building on over two decades of experience. As AI continues to shape the future, Ipsotek is helping define how it is used responsibly, creatively, and effectively in the real world. At Ipsotek, we’re more than a technology company; we are a team united by a shared purpose. We believe in creating safe and secure spaces while contributing to a smarter, more connected world. Innovation, curiosity, and impact drive everything we do. In this rapidly evolving industry, continuous learning isn't just encouraged—it’s essential. Here, you'll constantly engage with new technologies and challenges that keep you at the cutting edge of AI innovation. As part of Eviden, an Atos group company, we benefit from the strength of a global organisation while operating with the autonomy and agility of a focused, mission-driven team. Our remote-first, high-trust culture values ownership, collaboration, and continuous learning. Role Purpose • We are seeking a Product Owner to lead the development and evolution of a modern, scalable, secure SaaS/cloud platform, while acting as the Security/Cyber SPOC for the organization. This hybrid role combines cloud product leadership with security oversight, ensuring the platform delivers exceptional customer experience and meets enterprise-grade security and compliance standards. Cloud & SaaS Product Leadership • Define and own the cloud/SaaS roadmap, aligning with business objectives and customer needs., • Drive the delivery of cloud-native SaaS capabilities, including:, • Multi-tenancy, • Self-service onboarding, • Elastic scaling, • Seamless updates, • Collaborate with engineering and DevOps teams to implement secure-by-design principles and cloud best practices., • Gather feedback from customers and iterate quickly to improve usability and adoption. Security & Cyber SPOC Responsibilities • Act as the single point of contact (SPOC) for all security and cybersecurity matters related to the platform., • Partner with the CISO to align on security strategy, compliance, and incident response., • Coordinate third-party penetration tests, audits, and manage remediation plans., • Ensure compliance with relevant frameworks and regulations (ISO 27001, SOC2, GDPR)., • Communicate security posture, risks, and progress to leadership and stakeholders. Cross-Functional Collaboration • Work closely with engineering, QA, DevOps, and security teams to balance product and security priorities., • Align with sales, marketing, and support teams for smooth SaaS adoption and customer success., • Manage stakeholder expectations and provide clear updates on roadmap and security initiatives. Qualifications Must Have 5+ years as a Product Owner or Product Manager, with: • 2+ years in SaaS/cloud products., • 2+ years in security/cyber roles (can overlap). Proven track record of launching or scaling secure cloud-native/SaaS platforms. Strong understanding of: • Cloud architectures (AWS, Azure, GCP), • Microservices, containers, CI/CD pipelines, • Secure SDLC and vulnerability management Experience coordinating penetration tests and working with CISOs/security leadership. • Familiarity with compliance frameworks (ISO 27001, SOC2, GDPR). Preferred Skills • Excellent communication and stakeholder management skills., • Ability to translate technical concepts for non-technical audiences., • Strong organizational skills to manage multiple streams (product, security, compliance)., • Agile mindset with experience in scrum or kanban delivery. Key Attributes • Visionary & pragmatic: Sets bold goals while delivering incremental value., • Customer-focused: Prioritizes usability, onboarding, and customer success., • Security-conscious: Embeds security and compliance into every stage of product development., • Change agent: Drives adoption of SaaS and secure-by-design practices. Location & Work Model • Hybrid role: Based in London with flexibility for remote work., • Occasional travel for collaboration with CISO and third-party security partners. Why Join Us? • Lead a strategic cloud initiative for a critical platform., • Shape the future of a secure, scalable SaaS solution., • Work at the intersection of product innovation and cybersecurity leadership.

Job Title: Client Success Manager Location: Remote Employment Type: Full-Time, Permanent Company Overview We are a specialist provider of cybersecurity services, committed to protecting digital assets and maintaining the integrity of client and customer data. Our team uses innovative strategies and advanced technologies to address evolving cyber threats and deliver exceptional service. About the Role As a Client Success Manager, you will be the champion of client excellence, working closely with service, security operations, and consulting teams to build trusted partnerships. You will proactively manage relationships with strategic clients, keeping them informed of key metrics, service updates, and upcoming initiatives. You will also oversee client deliverables, monitor onboarding and consulting projects, ensure milestones are met, and address any issues promptly. Key Responsibilities • Client Relationship Management: Build and maintain strong, trust-based client relationships, acting as their advocate within the organisation., • Client Feedback & Improvement: Conduct regular feedback sessions, including NPS/CSAT surveys, to capture insights and drive service improvements., • Issue Resolution: Proactively manage and resolve client concerns, escalating when necessary to ensure satisfaction., • Service Reporting: Compile and deliver key service metrics, including Quarterly Business Reviews and service updates, highlighting performance, deliverables, and strategic recommendations., • Growth Opportunity Identification: Collaborate with clients and internal teams to identify growth opportunities, ensuring follow-up with relevant stakeholders., • Contract Renewals: Coordinate timely renewal discussions with account management teams to maintain ongoing client relationships. Benefits • 28 days annual leave plus bank holidays, • Fully funded ongoing training and certifications, • Regular team social events, • Life cover and sickness cover*, • Private medical cover*, • Home working allowance*, • 5% employer pension contribution Essential Skills & Experience • Minimum 24 months in a client-focused role, building lasting, trusted partnerships., • Experience conducting quarterly business reviews and managing client feedback processes., • Proven understanding of IT services and solutions., • Strong, clear communication and presentation skills., • Familiarity with security fundamentals and business requirements., • Proficiency with CRM systems and reporting tools to track client interactions and performance metrics., • Excellent time management and organisational skills., • Understanding of project management delivery styles. Personal Attributes • Service-oriented, with a passion for delivering excellent customer experiences., • Consistently strives to exceed expectations., • Acts with integrity to build enduring partnerships., • Resilient, determined, and solution-focused., • Collaborative and supportive, ensuring no one is left behind. Desirable Skills • Experience as an account manager or similar role in IT or cybersecurity managed services., • At least 12 months of experience delivering IT managed services or long-term client engagements., • Awareness of cybersecurity industry trends and managed services., • Confident in leading client meetings and presentations.

About NGIS NGIS is a leading provider of geospatial solutions to organisations around the world. We deliver impact through the power of location technology, helping clients use spatial data to make better, faster, and more sustainable decisions. Our Software Engineering team builds, implements, and supports both customer-specific geospatial solutions and our own TraceMark Software as a Service products. TraceMark provides map-centric insights that drive impact across industries such as agriculture, sustainability, transport, and natural resources. Whether working on the TraceMark roadmap or a bespoke client solution, our engineers bring technical excellence, collaboration, and a shared passion for geospatial innovation to everything they build. About the Role The Senior Product Owner plays a pivotal role in delivering high-value solutions that meet the needs of NGIS’s customers and align with business strategy. This role bridges product ownership and project delivery, owning the product backlog while leading customer engagement throughout discovery, implementation, and release. The Senior Product Owner acts as the key interface between customers, internal stakeholders, and the delivery team, ensuring priorities are clear, delivery is well-structured, and every increment adds measurable value. The role will operate primarily within the EU, working remotely with a dedicated delivery team and coordinating closely with the Australian (WA) product and engineering teams. The Senior Product Owner plays a key role in bridging time zones and maintaining strong communication between regions to ensure seamless handover, aligned priorities, and continuous delivery. About You Qualifications Tertiary education in Business, IT, or a related discipline, or equivalent commercial experience and results. Experience • Minimum 5 years as a Product Owner, Product Manager, or Delivery Lead in an agile software environment., • Proven success leading a cross-functional delivery team and managing complex product backlogs., • Experience in customer-facing delivery and stakeholder engagement in enterprise or B2B contexts., • Experience in CPG, ESG, or sustainability-related domains is highly desirable., • Exposure to project delivery management is preferred., • Experience working with remote or globally distributed teams and managing across time zones is desirable. Skills • Excellent communication, facilitation, and presentation skills with technical and non-technical audiences., • Strong analytical and problem-solving capabilities., • Proficiency with backlog and delivery tools (Azure DevOps, Jira)., • Working knowledge of design and prototyping tools (Figma, Miro)., • Skilled in agile delivery practices (Scrum or Kanban) and modern product management methods. Objectives and Goals This role is critical to the success of NGIS’ TraceMark and related products, ensuring EU-based delivery teams contribute effectively to global product outcomes and customer success. Success in this role includes: • A clear, prioritised backlog and consistent delivery cadence., • High levels of customer satisfaction (NPS > 25) and proactive communication., • Reduced cycle time and delivery risk., • Growing customer adoption and measurable business value from delivered features., • Strong collaboration and knowledge sharing across global teams. Why Join NGIS? • Work with purpose, building technology that drives environmental and social impact., • Collaborate with talented engineers and geospatial experts across global teams., • Flexible working arrangements; option to opt-in to a 9-day fortnight., • Continuous learning culture with support for certification and professional growth., • Be part of an innovative company recognised for geospatial and cloud excellence. If you believe you have the skills and experience to excel in this role, we would like to hear from you.

Company Description Hutsmith is a design and maker of small buildings used for various purposes such as home offices, spare rooms, or retreats. The company is B Corp certified, so a strong focuses on creating unique and sustainable cabins with an emphasis on people and community. We have been featured in numerous design titles and podcasts and have 2 retail concessions in Burford, Oxfordshire and Rutland. With a forthcoming launch of the 'Shepherds Hutsmith' (Huts on wheels), we want to increase the team to help us as part of our growth plans and manage projects once they have become live. Work will include client communciations, liasion with internal build team and procurement of materials. Role Description Construction Project Manager. You will be part of small team responsible for handling client and supplier relations once an order for a cabin has been placed. and effectively communicating with clients once an order has been place. You are likely to have a passion for design and construction. We are flexible around your timing and days, typically we are looking for a minimum of 25 hours per week, up to full time. This might be your first or second role but you will be a key part of the team, given autonomy and responsiblity, your voice will be valued. Ideally working out of Burford, but work from home is fine. Most of our projects are in the midlands and south. Qualifications • Interpersonal Skills and Communication abilities, • Very organised, • Common sense and a real sense of energy, • Ability to negotiate with suppliers (mostly timber and windows) for best deals, • Experience of Project management/CRM software is useful (e.g. Hubspot, Monday.com), • Client Relations and Customer Service experience, • Ability to work independently, • Previous experience in procurement and project management useful We are more interested in you than your exam results. £33k + pension

We’re working with a globally operating digital agency, an agency renowned for crafting intelligent, data-driven digital experiences for some of the world’s most forward-thinking organisations. Their specialism? Designing and delivering websites, apps, portals and intranets that don’t just look great, but connect seamlessly across sales, service, eCommerce and marketing. These are true end-to-end experiences driven by data, underpinned by strategy, and designed to meet customers where they are, with the right message at the right time. They’re now looking to bring in a Senior Digital Project Manager to help lead the successful delivery of these complex and transformative digital programmes. As Senior Digital Project Manager, you’ll be the lead orchestrator on high-impact digital projects for global clients managing delivery from discovery and scoping through to launch. You’ll sit at the centre of a talented, cross-functional team of designers, developers, strategists, data experts and client partners ensuring seamless execution, commercial success and exceptional user outcomes. Projects vary in size and scope, from large-scale websites and mobile apps to fully integrated portal and intranet solutions that connect deeply with CRM and customer data platforms. Key Responsibilities • Lead the planning and delivery of digital projects from end to end, • Act as the key point of contact for clients, ensuring smooth communication and a trusted partnership throughout, • Manage budgets, timelines, resourcing and project scope with precision and accountability, • Work closely with internal teams to align technical, creative and strategic outputs, • Apply agile and hybrid delivery methodologies to suit project needs, • Identify risks early and resolve blockers with confidence, • Ensure final deliverables exceed client expectations in terms of quality, performance and user value What We're Looking For • A minimum of 5 years’ experience in digital project management, • Proven track record delivering complex, multi-channel digital projects within an agency or consultancy setting, • Strong understanding of the digital ecosystem, • Excellent communication and stakeholder management skills, • Experience working with customer data, marketing technology, or connected platforms (Salesforce, Sitecore, Adobe, HubSpot etc.) is highly advantageous, • Calm under pressure, highly organised, and solution-oriented Why This Role? • Work with a truly global client base while enjoying the culture, autonomy and creativity of a boutique agency, • Be part of a team that blends design, technology and data in a way that genuinely moves the needle for their clients, • Lead exciting, meaningful digital programmes that span multiple platforms and industries, • Competitive salary from £60,000 to £90,000, depending on experience, plus benefits Interested? If you’re an experienced Digital Project Manager ready to take the next step in your career and want to join an agency doing work that genuinely makes a difference, we’d love to hear from you.

Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams – we are currently recruiting for a Project Manager to work with us. Location: You can be based anywhere for this role as national travel will be required - this is field based with 3 days required out in the business although this varies Salary: £55,000 per annum, plus mileage, rail travel Working Pattern: Monday - Friday - 40 hours per week The Job: As a key support to the Operations team and Head of Projects, you will monitor and report on key business process, commercial information and project activity. You will co-ordinate projects and support the management of change in the business units through providing timely reporting to the Gather & Gather business and our clients. You will have an eye for detail commercial acumen and act to make a positive difference every day. As required, you will assist in the development of site teams on business process, customer service and commercial activity and monitor progress feeding back as required. Key Responsibilities: Project Management: • Involved as directed in overseeing the mobilisation of new contracts, ensuring a smooth and professional delivery of such contract., • Direct involvement with the sales and operational process and the handover of the contract between business development and operations., • To direct the de-mobilisation of any contract from an operational perspective., • To ensure a standardised Gather & Gather mobilisation plan is up to date, developed and used effectively across the business., • Correct handling of TUPE transfers in line with best practice and advice from the People Team., • To assist with financial performance reviews and support the budget/forecast process for new contracts., • To protect the company from risk through monitoring of controls and relevant audits., • Has contract catering experience either within operations or projects, • Is an articulate communicator, • High level of numeracy, literacy and IT skills, • A passion for keeping up to date with what’s current in food & coffee, • Innovative and commercially aware What's in it for you? Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun