Trade Counter / Branch Manager
11 days ago
Holbeck
Core Responsibilities Day-to-Day Operations: Manage the smooth running, opening, closing, and physical presentation of the trade counter and showroom. Sales & Account Management: Serve trade and retail customers, prepare accurate quotes, negotiate pricing/discounts within authorized levels, and grow key accounts. Team Leadership: Supervise, train, and support trade counter sales and warehouse staff, consult with the Business Development Salesperson Stock & Inventory Control: Monitor stock levels, handle goods-in/goods-out, coordinate replenishment orders, and manage supplier relationships. Customer Relations: Building and maintaining relationships with commercial contractors, trade specialists, and local accounts. Financial & KPI Management: Drive sales growth, hit gross margin/profitability targets, and handle billing, pricing, and invoice accuracy. Health & Safety: Maintain a clean, organized, and safe counter and storage environment in line with company policies. Key Requirements & Qualifications Experience: Proven background in a builders' merchant, electrical/plumbing wholesaler, or B2B trade counter environment. Product Knowledge: Familiarity with relevant trade products Ventilation HVCA Sector P&L & Financial Management: Managing budgets, profit margins, sales targets, and operational overheads. Commercial Skills: Experience with consultative selling, managing customer quotes, and hitting P&L or margin targets. IT Proficiency: Comfortable using ERP/stock systems (such as M3 or Vecta) alongside Microsoft Office. Licences: Often requires a full UK driving licence; a forklift truck (FLT) licence is frequently advantageous. Reporting: Reporting to Management team with Sales Figures and Branch expenditure weekly and end of month * Effective Stock Control: maintaining stock levels and negotiating with suppliers