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Job Title: Social Work Assistant Team Manager Specialism: Fostering Location: Hayes, UK Salary: £46,000 - £48,000 per annum Type: Full-time We are on the lookout for a compelling and effective Social Work Assistant Team Manager to join our dynamic Fostering Team based in Hayes, UK. This is a full-time opportunity with a rewarding annual salary of £46,000 to £48,000. Your role will involve working within our innovative fostering division, renowned for their supportive community and commitment to enhancing the lives of foster children and carers. It's a fantastic chance to showcase your leadership skills and make a significant impact on the fostering journey. Perks and benefits: • Full-time stability: Enjoy a consistent and meaningful workload within a secure role., • Professional development: Access a wide range of training opportunities to keep your skills sharp and up to date., • Supportive environment: Work within a nurturing culture that encourages creativity and collaboration., • Health and wellbeing: Benefit from comprehensive programmes designed to support your wellbeing., • Generous leave: Take advantage of a strong holiday allowance to maintain a healthy work-life balance. What you will do: • Consider future approval of Foster Carers and present cases to the Fostering Panel, ensuring fostering standards meet the highest quality., • Conduct timely and thorough Foster Carer Reviews in line with guidance, chairing reviews after complaints or child protection enquiries when necessary., • Collaborate with the team to provide an enhanced quality service and support foster carers effectively., • Lead reviews of foster carers' households, ensuring alignment with care plans for young people based on the Five Outcomes., • Ensure that foster carers' reviews are child-centred, involving consultations with children and young people, shared carers, and social workers., • Evaluate the progress and placements of the previous year and set a Personal Development Plan for each foster carer., • Guarantee each fostering household has a Safer Caring Agreement tailored to the children and young people in their care., • Work alongside Independent Reviewing Officers where appropriate to strengthen plans and provide support. Knowledge, skills, and experience: • Possession of a CQSW, Diploma in Social Work, Degree in Social Work, or recognised equivalent, and registration with Social Work England., • At least three years of post-qualifying experience in Children and Family Services, with specific experience or training in Family Placements., • Comprehensive knowledge of the Children Act 1989 and Fostering Minimum Standards and Regulations 2002., • Strong ability to facilitate effective participation in meetings, ensuring the voices of foster carers and children are heard., • Proficiency in time management, IT skills in CHARMS, and the ability to communicate effectively with children and adults. Hayes is not just a place to work but also a fascinating area to live in. With its rich history and vibrant community, there is always something new to explore. Enjoy a perfect mix of urban buzz and tranquil parks, all with excellent transport links to London. Make this vibrant town your next career destination! Working with Sanctuary Personnel Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience. Apply now to join the Social Work Assistant Team Manager role in Hayes and take the next step in your career with Sanctuary Personnel.

We are seeking a person centered and proactive individual to join our Operations team as a Resident Liaison Officer to act as the point of contact between IronOak and its residents. This role involves addressing and coordinating all complaints and compliments, managing communication with residents, and overseeing warnings and evictions to ensure a positive living environment that enables Residents to thrive, feel supported and informed within their homes. Responsibilities • Foster positive relationships with residents, acting as a trusted liaison between IronOak and the community., • Support the development and implementation of communication strategies to keep residents informed about policies, services, and community events., • Act as a first point of contact for housing managers and the housing team requiring day to day support with warnings and evictions., • Carry out any evictions process in a lawful and well documented manner ensuring that residents, care/support providers and appointees are kept up to date., • Represent the business at any court hearings to include but not limited to tenancy eviction/tenancy termination hearings., • Coordinate the management and resolution of resident complaints and compliments, ensuring timely and effective responses., • Support with development and application of reporting processes and data recording information to housing functions. Requirements • Experience of working within housing, • Good understanding of tenancy law, • Experience of housing and tenancy management, • Good understanding of the housing benefit system, • Understanding the importance of housing standards in particular compliance around health & safety and fire checks within social housing, • Experience of liaising and building relationships with agencies, • Good standard of education with good literacy, numeracy and IT skills, • Full UK driving license, • Ability to work collaboratively, • Ability to work with tight deadlines in an intense environment, • Ability to work in a fast paced environment and be reactive to change, • Committed to customer satisfaction. Parasol Homes Limited CBS is a Registered Provider of Housing with the FCA (). Are you a confident individual with the drive and passion to deliver a first-class service to the business and work independently on a day-to-day basis when required? If you want to work in an environment where every day you work together as a team to make a real difference to someone’s life, we would love to hear from you. Closing date for applications: 01 May 2026 Interviews W/C 11 May 2026 Job Type: Full-time Benefits: • Company events, • Company pension, • Free parking, • On-site parking, • Sick pay, • Store discount, • Enhanced pension, • Hybrid Working, • Flexi-time Experience: • Housing & Tenancy Management: 2 years (required), • Housing Benefit: 2 years (required) Work Location: Hybrid remote in Watford WD18 0GX

🌟 Data Protection Paralegal 📍 Hybrid | Full-time | Permanent Are you looking to build a career that combines data protection, regulatory compliance and hands‑on legal experience? This is a fantastic opportunity to join a small, collaborative Legal & Compliance team within a large, multi‑site organisation operating across several European jurisdictions. This varied role blends data protection and governance work (around 60–70%) with junior paralegal support (around 30–40%), offering real exposure, responsibility and development from day one. 🔍 About the Role You’ll work closely with senior legal and data protection stakeholders, supporting the organisation’s compliance with data protection laws while also gaining practical legal experience across corporate, commercial and governance matters. This role would suit someone detail‑driven, highly organised and genuinely interested in building expertise in data protection and law within a business‑focused environment. 🛡️ Key Responsibilities Data Protection & Compliance • Managing and responding to data subject rights requests, including Subject Access Requests, • Supporting investigations into personal data breaches and complaints, • Maintaining accurate compliance logs and records, • Preparing reports on compliance with UK GDPR, the Data Protection Act 2018 and related regulations, • Supporting Data Protection Impact Assessments (DPIAs), • Promoting data protection awareness through training, policy updates and process reviews, • Drafting and reviewing straightforward legal documents (e.g. NDAs, policies) under supervision, • Assisting with corporate governance documentation, including board minutes and resolutions, • Coordinating corporate and company secretarial records, • Supporting trademark management and renewals, • Assisting with insurance administration, document management and contract execution, • Supporting wider legal projects and process improvements ✅ About You Essential • Strong academic background with excellent attention to detail, • Knowledge of UK GDPR and the Data Protection Act 2018, or a strong desire to develop this quickly, • Experience (including internships or placements) in a legal, compliance, data protection or governance environment, • Highly organised with the ability to manage multiple priorities, • Confident communicator, able to explain regulatory concepts clearly and practically, • Trustworthy, discreet and comfortable handling confidential information, • A collaborative team player with a proactive and curious mindset, • Experience handling SARs, data breaches or DPIAs, • Previous paralegal or legal support experience, • Exposure to corporate governance, due diligence or company secretarial work, • Experience drafting NDAs, board minutes or similar documentation, • A law degree or legal qualification (or working towards one) 💡 Why Apply? • A rare chance to combine data protection and legal work in one role, • Exposure to senior stakeholders and real business decision‑making, • Supportive team environment with genuine learning and development opportunities, • Ideal for someone at an early stage of their legal or compliance career Able to sign off on qualifying work experience for those self-funding the SQE.

Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystars complaints procedure.

Lloyds Bank plc is looking for a Driver Satisfaction Specialist Manager in Watford. This full-time hybrid role involves handling escalated complaints, supporting drivers, and improving their experience.

Type of Position: Financial Adviser (IFA) - London, Harrow. T&C, complaints, financial crime, anti-money laundering, anti-bribery, data security, data protection, conflicts of interest, inducements, record keeping, best execution). Comply with the Financial Services and Markets Act 2000, the FCA Con

Responsibilities include investigating customer complaints, writing clear correspondence, and promoting positive company service.

Our client, a well-established chemical manufacturer, is seeking a Senior Quality Engineer to lead and drive quality performance across their production operation. This is a senior, hands-on role for a quality professional who can own systems, lead a team, and deliver real improvements. The Role: Own and maintain the Quality Management System (QMS) with ongoing adherence and compliance to ISO 9001 and IATF 16949 Lead quality reporting and performance updates to senior management Manage and support the quality team to investigate, report, and correct quality issues across the business Drive corrective actions and continuous improvement initiatives Reduce customer complaints and quality non-conformances Improve processes to increase First Time Pass (FTP) and overall product quality The Ideal Candidate: Proven experience in a senior quality or quality engineering role within manufacturing (chemical industry preferred) Strong knowledge of quality systems, audits, and compliance standards Experience leading teams and driving corrective actions Hands-on, proactive, and improvement-focused Strong communication and problem-solving skills Why Apply? Join a respected and growing manufacturer Senior role with real responsibility and influence Competitive package and long-term career prospects If you're a quality professional ready to take ownership and make an impact - apply today. Contact us now for a confidential discussion. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy

Property Manager Our client, an established Property Management group based near Rickmansworth, are currently seeking an experienced Property Manager to join them due to continued growth. It is envisaged that the ideal candidate must have at least 2-3 year's experience in property management and residential / commercial experience is essential. This is a great opportunity for someone who wants to join a growing company and progress even further with you career. Property Manager Position * Salary: depending on experience * Holiday * Pension * Full details of package to be discussed at interview stage General Property Management & Maintenance Job Specification. Monday - Friday (8.30am - 6pm) with a half hour lunch. Role will consist of the below; Job Description - Greet, communicate with and welcome guests. - Keep the office in order, tidy and clean. - Answer all the customer/tenants questions and address their points/concerns/complaints. - Answer all incoming calls, redirect them and keep messages. - Liasing with tenants, maintenance contractors and analysing issues and trying to correct them via phone/email where possible with team assistance. - Receive letters, packages and send them to appropriate destination. - Prepare and manage outgoing mail (Info email) - Check, sort and forward emails (Info email) - Monitor office supplies and place supply orders when necessary. Monitor and update records and files in the Emperor portfolio. - Monitor and log office expenses and costs. - Managing some social media updates (Instagram and website) - Maintain office services by organising office operations and procedures. - Keeping management informed by reviewing and analysing reports; summarising information. - Assisting Director and Operations Manager on any ad hoc tasks that may arise. If this role is of interest to you - then please send your updated CV to (url removed) or call on (phone number removed) ext 113 for more information

Job Purpose The Registered Manager is responsible for the overall management and leadership of the care service, ensuring high-quality, person-centred care in compliance with statutory and regulatory requirements, including the Care Quality Commission (CQC). This role covers both domiciliary care and supported living services, ensuring the health, safety, and wellbeing of service users and staff. Full job description Registered Manager – We are a new Domiciliary Care & supported living provider launching high-quality, person-centred services for adults with care and support needs across Watford. We are seeking an experienced Registered Manager to lead the regulated care side of the business and register with the Care Quality Commission (CQC). This is a senior leadership role working closely with the Directors to establish a fully compliant service from the ground up. Key Responsibilities Act as the Registered Manager with CQC for regulated activity (Personal Care) Lead the day-to-day delivery of both services Ensure ongoing compliance with CQC regulations and Fundamental Standards Prepare for, manage and lead CQC inspections and audits. Maintain accurate records, including care plans, safeguarding incidents and staff training. Monitor service users’ health, safety, and well-being. Oversee care plans, risk assessments and person-centred support delivery Manage medication administration processes and compliance Recruit, manage and develop support staff Implement systems to monitor care quality and staff performance Collect feedback from service users, families, and staff to drive improvement Review incidents and complaints to identify trends and develop action plans. Ensure service objectives align with best practice standards. Lead safeguarding, incident management and quality assurance Liaise with local authorities, commissioners and social workers Develop, implement and maintain policies and procedures Manage budgets, resources, and operational costs efficiently. Oversee admissions, discharges, and service agreements. Ensure accurate payroll, staff records, and training documents. Promote a culture of safety for staff and service users. Ensure adherence to health and safety policies and procedures, risk assessment, and infection control measures. Essential Requirements Level 5 Diploma in Leadership for Health & Social Care or equivalent Proven experience managing patients within adult social care services Proven experience in a care management role, particularly in domiciliary and supported living. Strong experience overseeing medication management and administration Solid understanding of CQC regulations and inspection frameworks Strong leadership, communication and organisational skills Enhanced DBS (or willingness to obtain) What We Offer Competitive salary (dependent on experience) Senior leadership role with autonomy and influence Opportunity to build and shape a new service Long-term progression as the organisation grows Key Skills & Attributes Ability to lead, motivate, and develop a team. Excellent interpersonal and communication skills. Strong problem-solving and decision-making abilities. Ability to manage competing priorities and work under pressure. Commitment to high-quality, person-centred care

Resident Liaison Officer | Brent | £22.57 per hour Social Housing – Planned Works & Refurbishment Are you a customer-focused professional with experience in the social housing sector We are seeking a dedicated Resident Liaison Officer (RLO) to join our team in Brent. This is a vital role acting as the primary link between our residents, the local authority, and our site delivery teams. If you excel at building relationships, managing expectations, and ensuring a high standard of resident satisfaction during major works programs, we want to hear from you. THE OFFER Pay Rate: £22.57 per hour Location: Brent (Covering various schemes across the Borough) Sector: Social Housing / Property Services Requirements: Full UK Driving Licence and access to a vehicle are essential. Contract: Ongoing Contract / Permanent opportunities. THE ROLE As the Resident Liaison Officer, you will be the face of the project. You will ensure that residents are fully informed and supported throughout the duration of planned maintenance and refurbishment works. Key Responsibilities: Resident Engagement: Conduct pre-start surveys and home visits to introduce the works and explain the process to residents. Communication: Distribute letters, notices, and newsletters to keep the community updated on project timelines. Choice Management: Assist residents in making selections for internal works (e.g., kitchen/bathroom colours and finishes) and ensure these are accurately recorded. Conflict Resolution: Act as the first point of contact for any resident queries or complaints, resolving issues swiftly and professionally on-site. Liaison: Coordinate between site managers, trade operatives, and residents to ensure access is gained and works proceed smoothly. Documentation: Maintain accurate resident files, visit logs, and satisfaction surveys to provide clear audit trails for the client. CANDIDATE REQUIREMENTS Experience: Proven experience as an RLO or TLO (Tenant Liaison Officer) within the Social Housing sector. Communication: Exceptional interpersonal skills with the ability to communicate with a diverse range of residents. Resilience: Ability to remain calm and professional in challenging situations or when dealing with difficult complaints. Mobility: Must hold a full UK Driving Licence and be comfortable travelling between different sites within the Brent area. IT Literacy: Proficient in using Microsoft Office and mobile devices for logging site data. Organisation: Strong time management skills to handle multiple residents and workstreams simultaneously. If you are a proactive RLO looking for a rewarding role in West London, please apply now with your updated CV

Qur client is a well-established and highly respected company, supplying premium baked goods to customers who value quality, tradition, and consistency. Due to continued growth, they are now seeking a Quality Control Officer to join their team at their North West London production site. The Role as Quality Control Officer, you will play a key role in maintaining and enhancing the company’s high food safety and quality standards across production. You’ll work closely with production and management teams to ensure all products meet internal specifications and regulatory requirements. Key Responsibilities * Monitor and verify food safety and quality standards throughout the production process * Carry out routine quality checks on raw materials, in-process products, and finished goods * Ensure compliance with HACCP, BRC, and food safety legislation * Investigate quality issues, non-conformances, and customer complaints, implementing corrective actions * Maintain accurate quality documentation and records * Support internal and external audits and inspections * Promote a strong food safety and quality culture across the site About You * Previous experience in a quality control or quality assurance role within food manufacturing (bakery experience is a strong advantage) * Good working knowledge of HACCP and food safety standards * Strong attention to detail with a proactive, hands-on approach * Confident communicator, able to work effectively with production teams * Organised, reliable, and committed to maintaining high standards What’s on Offer * Opportunity to join a reputable, well-established artisan food company * A supportive and collaborative working environment * Competitive salary, dependent on experience * Long-term stability with a growing business passionate about quality Sponsorship is not offered with this role

Customer Support Executive £28,000 per annum + benefits Watford - based We’re looking for a Customer Support Executive who will be responsible for assisting customers with inquiries, resolving complaints, processing sales orders, managing subscriptions, and ensuring the CRM database is kept up to date with accurate customer information. The ideal candidate is detail-oriented, organised, and capable of handling multiple tasks while providing exceptional service and support to our customers and client success team. What you’ll do Customer Support: Respond to customer inquiries via phone, email, and the clients internal “ASK” platform service in a timely and professional manner. Sales Order Processing: Process customer orders accurately and efficiently, ensuring correct product, service and billing details. Subscription Management: Oversee subscription services by onboarding new users, resolving any issues, and facilitating the setup of web subscriptions, ensuring a smooth and efficient experience for customers. CRM Management: Maintain and update the CRM database with accurate customer information. Issue Resolution: Resolve customer complaints and issues quickly and effectively, ensuring a positive outcome and maintaining customer loyalty. Product Knowledge: Continuously stay updated on product, services, and industry trends to provide customers with the best support. Collaboration: Work closely with the client success, Insight and marketing teams to ensure seamless customer experience, driving high levels of customer satisfaction. Account Management: Manage a select group of accounts, supported by an account-based marketing program, to ensure tailored service and optimize client relationships. Follow-up: Ensure follow-up with customers to guarantee their issues are resolved, subscriptions are properly managed, and they are satisfied with their overall experience. Feedback: Provide insights to management on customer feedback and areas for process improvements. What we’re looking for Previous experience in customer service, sales order processing, or subscription management is preferred. A degree qualification is desired but not essential Experience using CRM software or customer management tools. Strong verbal and written communication skills. Ability to work efficiently in a fast-paced environment, managing multiple priorities. Detail-oriented with a strong ability to maintain accuracy when processing orders and updating databases. Proactive and self-motivated with a focus on customer satisfaction. Ability to handle difficult customer situations with professionalism and empathy. Basic computer skills, including proficiency with Microsoft Office and CRM tools

Job Description: Job Overview We are seeking a dedicated Allocations Officer to join our team. The successful candidate will be responsible for managing allocation processes, ensuring efficient distribution of resources, and maintaining accurate records. This role offers an excellent opportunity for individuals with strong organisational skills and experience in negotiation and property management software such as Yardi. The position is paid and suitable for candidates eager to contribute to organisational efficiency and service excellence. Responsibilities: • No direct supervisory responsibility however may be requirement to assist in induction and training of peers and new employees., • To demonstrate understanding of the Council’s Customer Care Standards and ensure that these standards are met in order to deliver the Council vision of ‘putting our residents first’., • To provide holistic, informed and accurate housing advice which is “right first time”, to all approaches to the service., • To support, coach and empower residents to independently assess and manage their own housing situation and make informed choices., • To investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI) to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquires to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances, if required., • To prioritise all applicants in the appropriate category and banding in line with the Council’s allocation policy and other guidelines. To write and serve decision letters on all applications, explaining the reasons for their decision and advising them of their right to review., • To contribute to the maintenance of the choice based letting system which enables applicants to bid for properties, including the advertising and marketing of available properties., • To make appropriate nominations and allocations to all permanent accommodation that the Council owns or has nomination rights to. To do so within agreed timescales to minimise voids periods and potential financial loss to the Council., • Actively support and manage the housing allocation process to minimise void/ re-let times. Develop and implement creative strategies to reduce re-let times in council housing and temporary accommodation., • Support the placing of households into emergency accommodation, where required, including households for social care services. To support reception and late duty rotas (outside office hours) as required to ensure that all customers approved for emergency accommodation are placed on the day., • To provide accurate advice to households regarding their offer and consequences of refusals., • To provide telephone and reception services as needed for customers with rehousing enquiries, including participation in section rotas., • To undertake project work around new initiatives and priorities that the Council or Government may develop, including targeted housing support, special viewings or lettings schemes and research on housing needs., • To make all necessary referrals to relevant services or departments, including the Council’s medical officer, social care services and housing options services, and investigate high need or exceptional cases. This will include preparing reports for the allocations and social care panels where required., • To amend and update cases, properties and schemes on the LOCATA system and advise applicants on the use of the service. This will include monitoring and identifying any anomalies in bidding patterns and taking action to address issues, such as non-bidding or inappropriate bidding., • To actively manage case work in accordance to expected standards of timeliness and quality and to adhere to agreed procedures at all times, including maintaining effective record keeping., • Be knowledgeable and up to date with housing legislation, policy, procedures, case law and Codes of Guidance to ensure statutory requirements are consistently met., • To contribute to communicating clearly and effectively with staff, customers and their representatives, Elected Members, colleagues and other third parties around all aspects of the service delivery and linkages with other areas, promoting a widespread understanding of the service and its capacity in order to manage stakeholders’ expectations and agree realistic outcomes and goals., • Represent the service at meetings, case conferences and on committees/bodies as required., • To undertake investigations into complaints and Members Enquiries and ombudsman enquiries as required. Ensure corporate standards are met consistently, including complaints and Members Enquiries, as required., • Contribute to the development and review of procedure manuals providing guidance on the functions of the team., • To actively support and contribute to the effective management of the allocated department / team budget., • To ensure all purchasing and procurement is conducted in line with the corporate guidelines with appropriate use of the Council’s financial systems., • To demonstrate cost-consciousness and identify any cost-effective changes to own way of working

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed networks team, youll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks. Want to come and be a part of it? What will you be doing? Were looking for someone who knows fibre networks inside out. Youll be the go-to expert for technical support across our service delivery teams. When things get complex, youll step in to solve problems and guide others to the right fix. Youll lead fault investigations and help resolve issues that need specialist knowledge. Whether its N11 light, flat roof access, Grabo, or mechanical lifters, youll know what to do and how to explain it clearly. Youll also take charge of performance checks and help validate failed jobs, making sure our work meets the highest standards. When customers raise serious complaints, youll help get to the bottom of it. Youll work with team managers and regional managers to understand what went wrong and how to make it right. Youll also support engineers who need extra help, especially those struggling with OTDS and ELF scores. Youll carry out deep-dive investigations when major faults happen. Youll write clear reports that show what caused the issue and what weve done to fix it. Youll also build guides and tools that help engineers solve problems faster in future. Youll be part of performance conversations and help us understand how were doing against our targets. Youll highlight areas that need attention and help drive improvements across the board. If youre ready to take the lead, solve tough problems, and help others grow, wed love to hear from you. What youll bring; Youve worked in fibre telecoms and knew the field well. Youve handled real challenges and found smart ways to solve them. You understand how performance is measured and how to use those measures to drive better results. You know what good looks like and how to help others reach it. Youre someone who communicates clearly and builds strong working relationships. You know how to guide and support others, and youre not afraid to speak up when something needs to change. Youre focused, driven, and always looking for ways to improve. Youre comfortable using specialist tools and equipment, even when the job calls for something out of the ordinary. You stay calm under pressure and know how to manage your time when things get busy. Youre organised, reliable, and ready to take the lead when needed. If you bring a sharp eye for detail and a strong sense of responsibility, youll thrive in this role. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company van/vehicle and fuel card for business use Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. TPBN1_UKTJ

Set over two floors and flooded with natural daylight, Manzis is a destination restaurant, situated in the heart of Soho - serving up seaside charm, classic allure, and a hint of kitsch. Manzis serves familiar dishes with a side of playful escapism. Alongside our creative sharing plates, our menu features Mediterranean-inspired classics and specialities with a flamboyant twist designed to be shared. At The Wolseley Hospitality Group,We create Places where People feel they Belong. Why work with us as a Bar Manager? Enjoy a generous discount across our restaurants on food and drinks. Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers. Enhanced Maternity and Paternity leave to support working families. Group-wide access to mental health counselling, legal and financial advice. Advance access to earned wages via Wagestream. A unique and varied training calendar including supplier trips, masterclasses and visits. We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow.Our diverse team reflects the inclusive culture. The role of Bar Manager is to provide key operational contribution to the management team while ensuring that excellent quality and superb service are delivered to all guests Service excellence. Oversee the bar day-to-day operations: Ensure the highest standards of quality, preparation and presentation of alcoholic and non-alcoholic drinks. Manage guests complaints, queries and feedback towards a positive outcome. Inspire a culture of hospitality, engaging with patrons in the most enjoyable atmosphere. People focus. Lead and inspire a diverse team: Foster genuine connections and collaboration across all departments. Develop the team to enhance skillset and capabilities. Identify, recruit and train new talent. Sense of responsibility and ownership: Be accountable for daily targets and cost control. Ensure HS and FS compliance. Develop and curate an innovative and diverse beverage menu in line with company standards. As Bar Manager, youll bring: Experience at a senior bar management level within a similar hospitality setting. Excellent interpersonal abilities and abilities to communicate effectively in the spirit of company values. A solid financial acumen. The Wolseley Hospitality Group portfolio of restaurantscomprisesof The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's ?inSohoand The Wolseley City in Monument. TPBN1_UKCT

We are shortlisting for a new opportunity with an evolving food business offering a great range of products! The business has a positive vision and plans which will be great to be part of. - You'll be involved in technical data trending, raw materials and QMS, supporting your stakeholders, customer complaints and building relationships with customers and 3rd parties. The business is looking for a technically talented candidate with a sound knowledge of technical systems and food safety compliance. The business has a positive vision and plans which will be great to be part of. - You'll be involved in technical data trending, raw materials and QMS, supporting your stakeholders, customer complaints and building relationships with customers and 3rd parties. Your duties will include: Quality Management Systems Food defence knowledge and adhering to processes Technical data trending Engaging with customers and suppliers Knowledge of the UK food industry will be needed and knowledge of HACCP, manufacturing procedures and standards. Exposure to BRC would be advantageous. Food Technology/Food Science or related degree is desirable. Confident communication skills are vital for this role in order to liaise with colleagues and customers. The position will suit a forward thinking and affable individual who works well in a team and with a keen passion for delivering and with good organisational skills. If you feel this opportunity is for you and you meet the above criteria then click apply - alternatively you can send through your C.V Natasha to (url removed) or phone (phone number removed). As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)

RESIDENT LIAISON OFFICER – WEST LONDON A well-established main contractor is seeking an experienced Resident Liaison Officer to support residential refurbishment and regeneration projects across London and the surrounding areas. This is a key customer-facing role, acting as the link between site teams and residents, ensuring works are communicated effectively and delivered with minimal disruption. Key Responsibilities: • Acting as the main point of contact for residents throughout project delivery • Providing clear communication via letters, meetings, and regular updates • Managing resident queries and complaints in a timely and professional manner • Supporting vulnerable residents and ensuring individual needs are met • Working closely with site teams to coordinate works and minimise disruption Requirements: • Previous experience as a Resident Liaison Officer within construction or social housing • Strong communication and interpersonal skills • Ability to handle challenging situations with empathy and professionalism • Organised with good administrative skills Rewards & Benefits: • Competitive salary (DOE) • 20 days annual leave + bank holidays • Pension contribution • Supportive team environment • Clear progression opportunities

Job Title Transport Administrator Department Transport Location Holywell Reports To Transport Planning Manager Job Purpose: To work as part of the Transport Team reporting to the Transport Planning Manager, responsible for carrying out operational duties. Ensuring Customer Service Excellence is achieved through on time and in full transportation of finished goods in safe and cost-effective manner. Support and promote a safe, productive, and quality conscious environment built on continuous improvement. · Perform all duties in accordance with Standard Operating Procedures for specific product(s) to a high-quality standard · To meet all reasonable output targets as specified by the Transport planning Manager · Maintain high levels of Health & Safety standards · Pay Hauliers: Check self-bill costs and scrutinise other invoicing/billing. · Compile costs to be billed to other departments. · Invoicing and PGI queries. (Keep up to date on a daily basis). · Root cause investigation of transport/haulier complaints. (Propose action plans to prevent re-occurrence and track haulier cost reclaim). · Update despatch plan for products to Ireland. · Assist with maintaining orders and help resolve errors. · Input and validation of data required for customs clearance into SAP. · Creating delivery paperwork for delivery shipments. · Assist with transport load planning for UK/Western Europe. · Booking overnight deliveries and updating despatch plans for products to UK/BENLUX & Ireland. · Assist with compilation of transport KPI data and charts. · Provide general support to the transport department as required · Support site management in ensuring that site systems & procedures are operated across the site fully in accordance with company health & safety policy, quality, and environmental requirements. · Ensure that group health & safety, quality and environmental policies are followed through all activities on site and that appropriate records are maintained. · Support group management in the pursuit of business development and improvement programmes. · Operate in compliance with ISO 37301, 45001, 14001, 9001, 50001, the company handbook and Code of Conduct. To assist with activities beyond the normal role as required Key Skills & Experience Good communication skills, verbal and written· Ability to work as part of a team / delegate tasks within work area · Proactive approach to meeting production requirements · Proactive approach to housekeeping, 5s methodology and waste minimisation · Proactive approach to Health & Safety in the workplace · Good attention to detail and an understanding to meeting customer needs (OTIFs) PC literate· Good working knowledge of SAP

Quality Technician - Food £35,000 - £38,000 + Progression + Training + Benefits Monday - Saturday, 2 week rota (Week 1: 6am - 2pm. Week 2: 2pm - 10pm) Southall, London Do you have experience working within the food industry as a Quality Technician? Are you looking to join a manufacturing organisation that offers first-class training, development, and long-term career progression? Due to continued growth, my client is looking to recruit a Quality Technician to join their team at a state-of-the-art facility near Southall. The successful candidate will support key quality functions including new product development, sample preparation, production trials, DAF plant monitoring, and participation in taste panels as required. This is an excellent opportunity for someone with a food manufacturing background who is looking to progress into senior or team leader roles within a growing business. The company is a highly successful and well-established manufacturer at the forefront of its sector, continuing to expand across all departments. You will be joining a growing, experienced, and supportive team within a business that prides itself on staff retention, development, and career progression. For further details, please click apply - REFERENCE - (phone number removed) The Role: *Investigating customer complaints *Provide training to operational staff as required *Work a Monday - Saturday pattern on a 2-week rota (with potential for Monday - Friday during quieter periods) The Candidate: *Knowledge of HACCP level 2 or 3 *Exposure to high risk/ high care food production processes is advantageous *Previous experience working in food manufacturing Consultant: Alice Holwell Elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Quality Technician | Food Safety | HACCP | High Care/ High Risk | Food Production | Southall | West Ealing | West Drayton | Brentford | Hounslow | Greenford

Environmental Health Pollution Officer A local authority is seeking an experienced Environmental Health professional to join its Pollution (Noise & Nuisance) Team. This is a fast-paced, varied role dealing with complex statutory nuisance and pollution issues. Key responsibilities Investigate statutory nuisance complaints (noise, dust, smoke, fumes, light) Enforce Environmental Protection Act 1990 and related legislation Regulate construction sites and assess Section 61 applications Take enforcement action, gather evidence, and prepare legal cases Provide advice to residents, businesses, and stakeholders Manage complex and sensitive caseworkSenior / Principal level duties Lead complex investigations and projects Prepare prosecution cases and provide expert advice Support policy development and mentor junior staffAbout you Strong experience in statutory nuisance and pollution control Excellent knowledge of relevant legislation Good communication and organisational skills Ability to work independently and meet deadlines Full UK driving licence and access to a vehicleAdditional information Flexible working required, including occasional evenings Travel across the partnership area required

New Head of Sales Vacancy, as Sales & Service Team Leader, your primary objective is to drive commercial performance by enhancing the sales team's effectiveness, maximising booking conversion, and fostering repeat business. This role combines leadership, operational oversight, and customer excellence to ensure seamless sales execution and service delivery. The Job: Foster a high-performance culture through daily engagement, positive reinforcement, and an open-door communication style. Align customer demand with team capacity, ensuring appropriate staffing and shift coverage, ensuring productivity is maximized by lead volume per agent. Manage the team rota and holiday requests to maintain service levels and operational performance. Communicate clear performance expectations and targets. Oversee quality control across all communication channels, ensuring responses are relevant, well-written, and on brand. Monitor and encourage commission generation per agent, supporting performance optimisation. Oversee the performance and functionality of communication tools. Ensure fast, comprehensive, and professional responses to all customer enquiries. Continuously identify opportunities to enhance workflow efficiency or improve sales conversion. Collaborate with the wider team to design and refine daily, weekly, and monthly reporting tools. Provide a weekly report outlining individual and team performance (including sales volumes, conversion rates, and agent productivity). Cultivate strong relationships with all tour operator partners. Act as a collaborative internal stakeholder, supporting cross-team alignment. Implement best practice processes and frameworks that drive efficiency and quality for the sales and operations team. Remain vigilant around cost control and operational expenditure. Support compliance with industry regulations and reporting requirements. Own the resolution of customer complaints to ensure service recovery and brand protection.Skills Required: 5-10 years in a senior sales role, ideally in a B2C environment. Proven track record of hitting or exceeding sales targets and driving team-wide conversion improvements. Experience in commission-based or incentive-driven teams. Experience managing day-to-day operations, including CRM systems, call centre tools, or sales platforms. Knowledge of mid-office systems, ROTA management, and internal workflows. Familiarity with managing third-party platforms or partners Demonstrated success in hiring, onboarding, and performance management. Skilled at motivating dispersed or remote teams, including setting KPIs and coaching underperformance. Experience managing attrition and morale, especially in high-pressure or target-driven environments. Background in improving customer journey and repeat business rates. Comfort resolving customer complaints, escalations, and leading service recovery. Understanding of customer communication tone, style, and service standards. Ability to interpret sales data and performance reports. Confident in budgeting, forecasting, and cost control. Experience working with cross-functional teams (e.g., marketing, product, finance) to align goals.The Package: Salary £50,000 + Bonus Competitive salary and great job satisfaction. Flexible working, work from home. 25 days annual holiday plus bank holidays plus your birthday. Competitive pension contributions. Access to FAM trips. Access to sales incentives. Discounts for you, friends and family on all trips. Experience in a growing business shaking up a sector. Able to influence overall development and direction. Making a positive impact on overseas local communities.Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email (url removed)

Van Driver - Grocery deliveries to customers homes Greenford £15.07 per hour plus accrued holiday pay Shifts - start times between 11:30AM and 2:00PM Monday to Friday and Weekends available Previous Grocery delivery experience preferredA leading food delivery company is seeking experienced van drivers to deliver groceries to customers on behalf of a high end supermarket chain. The depot is located in Greenford, West London. Three minutes from Greenford Tube Station on the Central Line. The Role Delivering online grocery orders direct to customers homes. This includes responsibility for the accurate management of paperwork and any items returned by customers. Providing excellent customer service.Other responsibilities include. Completing accurate vehicle safety checks Managing customer questions and any complaints in a professional manner Manual handling will be involved including the handling and transportation of alcoholic drinks and pork meat productsRequirements To be considered for the role you must meet the following requirements. Must have held a UK Drivers License for a minimum of 12 months The license must enable you to drive a manual vehicles. You must have no more than 6 penalty points on your licence and no major endorsements You must be a good communicator and understand what great customer service is An enthusiastic and friendly personality will help you to progress in this role Previous delivery van driver experience is desirable but not essential for the role. You must be willing to handle alcohol and meat products For this role you must be available every Monday and Friday including weekend availability.The Pay and benefits £15.07 per hour plus accrued holiday pay. You will also have access to a generous benefits package including shopping, gym membership and cinema vouchers.Shifts Monday to Friday and weekends available - 11:30AM to 2.00pm starts available 5 to 6 Days a week including every Monday & Friday. You will be expected to be available for weekends.To apply contact us on (phone number removed) or apply on line

We are looking to recruit an enthusiastic OT Team Manager to join a well-structured and dynamic team in Harrow. The client offers a full-time contract with an opportunity to work from home and further training in your portfolio. The vacancy will be for an initial 3 - 6 months with potential for extension. Main Duties for the OT Team Manager Lead and manage a team of practitioners, principally but not exclusively Occupational Therapists, and line-manage and supervise senior practitioners and other practitioners within your given service area. To ensure that all staff provide a person-centred and strengths-based service to all service users and their carers/families. To ensure compliance with Safeguarding Adults according to all relevant local and national policy and legislation. To manage the performance of the team concerning Health and Social Care Key Performance Indicators and local and team performance measures To contribute to FOI requests, respond to complaints and provide information, reports, and feedback as requiredTo Be Successful. Previous experience supervising a team of OTs HCPC Registration Enhanced DBS/CRB (we can obtain for you) Eligibility to work in the UK Occupational Therapist QualificationBenefits of Working in Harrow Harrow offers the opportunity for additional training for both perm and temporary members of staff within the authority. With new projects underway in various teams, they offer a very competitive rate of pay. Also, free onsite parking is offered to all staff. Why Join Our Agency? With over 10 years’ experience recruiting directly into social care, Ackerman Pierce prides itself on the unique services we deliver to our candidates. Each candidate is assigned their own personal consultant who will support them through every placement. We also offer a DBS and a quick and easy registration process. Not forgetting a guaranteed payment into your account every week To discuss this OT Team Manager vacancy, or any similar roles we have available, please contact Gavin Wright, or email us your updated CV today

Children’s Social Work Team Manager, Early Years SEND, North London Pay rate to £45 per hour Early Years SEND Pertemps are recruiting for an experienced Children’s Social Work Team Manager in the North London area Role Overview The council is seeking an experienced Interim Manager – Early Years SEND to provide leadership and operational oversight of statutory SEND responsibilities for children aged 0–5. This is a key interim leadership role, ensuring effective early identification, inclusion and support for children with special educational needs and disabilities across all early years settings. The postholder will lead a specialist advisory service, manage significant funding, and work collaboratively with education, health and social care partners to deliver high‑quality outcomes for children and families. Key Responsibilities Lead and oversee the Local Authority’s statutory SEND duties for early years in line with the Education Act 1996, Children and Families Act 2014 and SEND Code of Practice Line manage Early Years SEND Development Advisers, ensuring quality, performance and compliance with statutory timescales Manage and oversee the Early Years SEND Inclusion Fund and any new funding introduced by the DfE, ensuring transparent, targeted and value‑for‑money use Provide professional support and challenge to early years settings, PVIs, childminders and schools to strengthen inclusive practice Support early identification, assessment and intervention using the graduated approach Contribute to the statutory assessment and EHCP pathways for children aged 0-5, where appropriate Lead on training and development, including SENCo training and workforce capacity‑building Promote strong multi‑agency working with health, social care and parent partnership services Support inclusion, admissions and successful transitions between settings and into school Essential Experience & Skill Significant experience in Early Years SEND or a related education/SEND leadership role Strong working knowledge of SEND legislation and statutory frameworks Proven experience of managing staff, budgets and complex services Experience of working effectively in a multi‑agency environment Ability to lead change, solve complex issues and operate at pace Excellent communication, influencing and stakeholder‑management skills Qualifications & Other Requirements Demonstrable experience of working within early years, SEND or a related children’s service, with a clear focus on improving outcomes for children and families Strong applied knowledge of current SEND and early years legislation, statutory guidance and national policy, and the ability to implement these effectively in practice Evidence of leading, managing or influencing services, teams or projects to deliver high‑quality provision and sustained service improvement Proven ability to use quality assurance activity, performance information and data to understand impact, manage risk and drive improvement Experience of working constructively with parents and carers, including responding effectively to concerns, challenge or complaints to improve services and reduce escalation Demonstrable ability to build and maintain effective partnerships across education, health, social care and other relevant agencies There is plenty of hybrid working available. Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on (phone number removed) or email (url removed) for more information. We recruit across all areas of Qualified Social Work. If you are a Social Worker and this isn’t the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager

Housing Resolutions Officer Rate of pay: £21.41 PAYE or £28.19 umbrella Location: HA9 Job Type: Full-time temporary role Contract End Date: 31/10/2026 with possible extensionWe are seeking a dedicated Housing Resolutions Officer to provide comprehensive housing options advice and support to households in temporary accommodation. This role involves promoting effective move-on to settled housing options, conducting suitability reviews, and managing related enforcement activities. The ideal candidate will have a strong background in housing law and experience working with vulnerable groups. Day-to-day of the role: Visit households in temporary accommodation to provide advice on housing options, managing expectations based on individual needs and housing priorities. Collaborate with housing teams to monitor and support bidding activity, ensuring households make informed housing choices. Refer households to relevant agencies for additional support, including employment, training, and social services. Provide guidance on employment opportunities and benefit entitlement in light of welfare reforms. Enforce tenancy conditions and manage breaches effectively, including handling cases of harassment and anti-social behaviour. Investigate domestic violence cases and manage safety risks for affected households. Promote efficient use of the temporary accommodation budget by reviewing and optimizing housing transitions. Conduct tenancy audits, investigate fraud, and ensure compliance with housing legislation and council policies. Respond to enquiries and complaints, maintaining high levels of customer satisfaction and adhering to legal and procedural standards.Required Skills & Qualifications: Proven experience in housing or a related field, particularly in advising and supporting vulnerable groups. Strong knowledge of housing legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Excellent communication and interpersonal skills, capable of managing difficult situations and maintaining positive relationships. Ability to work under pressure, prioritize tasks, and meet deadlines. Proficient in IT, including Microsoft Office and housing management systems. Must be able to travel extensively within and potentially outside the borough for property visits.To apply for the Housing Resolutions Officer position, please submit your CV detailing your relevant experience in this role

Social Housing Assessment and Lettings Officer Rate of pay: £21.41 PAYE or £28.19 Umbrella Location: Hybrid (3 days a week in the office) Job Type: Full-time temp till August 2026 with possible extension We are seeking a dedicated Social Housing Assessment and Lettings Officer. This role is crucial for investigating and assessing housing applications under various housing acts, managing the choice-based lettings service, and contributing to the optimal use of housing stock. The successful candidate will play a key role in ensuring efficient housing allocation and maintaining high service standards. Day-to-day of the role: Investigate and assess all housing applications in accordance with relevant legislation, including conducting interviews, making enquiries, and performing home visits. Prioritise applicants and manage the allocation process in line with policy, including writing decision letters and handling appeals. Support the management of the choice-based lettings system, including property advertising and applicant bidding. Coordinate with the Housing Management Team on various housing processes such as mutual exchanges and tenancy terminations. Provide comprehensive advice to households about their housing options and the implications of their choices. Maintain accurate records and data on housing applications and allocations using various IT systems. Handle enquiries and complaints from clients and professionals, ensuring all communications are managed effectively. Engage in project work and initiatives aimed at improving housing services and meeting strategic objectives.Required Skills & Qualifications: Proven experience in housing needs assessment and a strong understanding of relevant legislation (Housing Act 1985, Housing Act 1996 Part VI, etc.). Ability to effectively communicate and negotiate, managing complex situations and maintaining positive relationships. Strong organisational skills with the ability to manage a diverse workload and meet tight deadlines in a pressurised environment. IT proficiency, particularly in using housing management systems and databases. Commitment to equal opportunities and the ability to work effectively with diverse communities. Standard DBS check required.To apply for the Social Housing Assessment and Lettings Officer position, please submit your CV detailing your relevant experience

Customer Service & Credit Administrator - 12 month maternity contract Salary £30,000 Based at Stockley Business Park, Uxbridge Office-based role A well-established company in the printing industry is seeking a Customer Service and Credit Administrator to join its team at Stockley Business Park, Uxbridge. You will be delivering high-quality after-sales support, handling spare parts enquiries and complaints, processing credits, resolving invoice queries and coordinating returns and courier logistics. You'll work closely with customers, internal teams, suppliers and warehouse partners to ensure a smooth and efficient service. Candidates must be available immediately for a 12-month contract, looking to start ASAP! Key Responsibilities Handle customer enquiries and complaints relating to spare parts, ensuring timely and effective resolution Process credits for spare parts and consumables accurately and in line with company procedures Investigate customer invoice queries and record all complaints and relevant details within the dispute management system Prepare courier documentation, including commercial invoices and customs declarations Coordinate collections from customers, internal departments, and third parties via courier services Create and manage return deliveries within the logistics system Monitor and review courier performance against agreed service levels Maintain and develop effective working relationships with the outsourced warehouse provider Work collaboratively with internal teams, customers, and third-party suppliers to support operational efficiency Take ownership of tasks, ensuring they are completed promptly and to a high standard Provide support to Customer Service and Reverse Logistics teams as requiredExperience & Skills Experience in office-based customer service and administration Experience of spare parts desirable Experience of custom documentation desirable, however training will be provided Confident handling of customer queries, including returns, delays in orders and missing items Strong IT skills, including Microsoft Word and Excel, SAP (desirable or a similar CRM system) Excellent attention to detail and problem-solving skillsBenefits 25 days' holiday Contributory pension starting at 5%/5%, rising with service Cycle to work scheme Free on-site parking Free Friday breakfast Hours: Monday - Friday 9am -5.15pmHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Local Authority Housing Resolution Officer, North West London Pay rate to £28.16 per hour Contract role, Local Authority Housing Pertemps are recruiting for an experienced Housing Resolution Officer in North West London. You will need to have experience in a similar role in a Local Authority. Overview: To provide housing options advice to households in temporary accommodation and promote effective move-on to other settled housing, including private rented sector, intermediate and social housing. The post-holder will also undertake suitability of accommodation reviews, fear of violence investigations and related enforcement activity; work with accommodation providers and other services to resolve complaints and tenancy support issues; and support the implementation of a programme of tenancy audits. To provide tailored support and assistance to all accepted homeless households by ensuring they move on to more settled housing in a timely fashion. To ensure any offers of accommodation made is in compliance with legislation and Suitability Order; issue temporary accommodation offer and suitability letters. Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on (phone number removed) or email (url removed) for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles

Our client is seeking a Building Manager for their luxury residential development in South West London. This is a live-in package, that includes a spacious 1 bedroom apartment. Role: Building Manager Rota: Monday to Friday, 8am - 5pm (no Bank Holiday coverage) Location: SW London Salary: Up to £40,000pa (plus 1 bedroom apartment on site) The main purpose of the job is to keep site and its surrounds, in a high standard of appearance and operation. You should use your initiative to identify areas which fall below this high standard in any way and if a specialist is required, to contact the Managing Agent promptly. The Building Manager is a critical role for the success of the development. Responsibilities Ensuring a welcome environment of owners, residents and visitors and to deliver a first-class estate management service to the residents. To remain courteous and helpful to all occupiers, as well as members of the public, staff and contractors. Overall control of the security of the Estate and responding appropriately to any incidents or issues reported to the appropriate people. Maintain the record logs on site such as visitor book and key logs. Deliveries for the residents are the responsibility of the residents. Responding to owners' queries (in conjunction with the Managing Agent where applicable) and maintenance issues and to assist the residents with their reasonable day -to -day needs pertaining to the management of the building, during working hours. Ensuring that the property is a safe environment in which to live and supervise main entrance, foyer, and control access to the building. Undertaking regular inspections of the property and car park, checking security, fire exits, unauthorised car parking. Monitor general condition of all aspects of external and internal common parts and carry out minor repairs where necessary. To be familiar with the day-to-day operations of all plant and equipment serving the common parts of the development to include dealing with all emergencies such as breakdowns and fire escape procedures. Administer all Statutory Compliance regimes and Health and Safety Policies for the property. To ensure that you and all contractors are adhering to the required Health and Safety requirements and to report any issues to the Managing Agent. To monitor the presence of workmen around the building and supervise their activities to ensure minimum disturbance to residents and compliance with the code of practice. To immediately report any Health and Safety issues, including but not limited to RIDDOR, to the Managing Agent. Managing site and owners' contractors where applicable Overseeing "in house" cleaning staff and ensuring cleaning duties are performed to required level. To comply with all reasonable instructions given by Managing Agent. Be available to attend meetings with Clients and/or its respective Board members as required/directed. This may include out of hours meetings during Monday to Friday. To oversee the operation of all service contracts relating to the estate, to liaise with the Managing Agents with regards to their effectiveness and make recommendations on improvements for consideration. Consider and put forward to the Managing Agent proposals for continuous improvement in the service delivered to residents. To ensure cover is placed and provided when prior approved annual leave is taken for the Building Manager and the site cleaning operative. To manage the cleaning operative's annual leave schedule as their direct reporting. To assist with ad hoc cleaning duties as and when required and throughout the week, EG cleaning spillages or increased high contact areas. To monitor changes of occupation and keep records including the email addresses of the absentee landlords. To politely but firmly check and deal with any complaints from residents or noise caused by other residents or their visitors. To work with the Managing Agent to maintain and hold records relevant to Health and Safety compliance, including but not limited to, The Building Safety Act 2022. Whilst on duty you should be dressed at all times in appropriate smart clothes and shoes, which should be kept in a clean and tidy condition with shoes polished unless carrying out caretaking duties. You should refrain from smoking, being under the influence of alcohol or drugs, behaving unsociably, watching television, sleeping, eating and listening to music at any time whilst you are on duty. As a residential Building Manager you are expected to deal with emergencies and building resident and contractor enquiries outside of normal working hours from time to time and as required, especially in emergencies. Personal Specification: Exceptional leadership and interpersonal skills. Good level of computer literacy using Microsoft Word, Excel, and Outlook. Excellent written and verbal communication skills displaying sensitivities to the resident's needs. Proactive and able to use own initiative. Able to maintain a level head under pressure Able to multitask to ensure all outstanding actions are completed within timeframes set. Able to prioritise workload whilst ensuring that all outstanding actions are completed within timeframes set. To ensure that at all times the necessary standards of dress. To demonstrate courtesy and attention to detail appropriate to the calibre of the development is maintained. Always maintain professionalism All successful candidates will be contacted by the agency directly, you should allow 2 weeks for CV review. After this, if you have not received feedback, it is likely you have been unsuccessful. TPBN1_UKCT

Customer Relations Assistant (Part-Time, 6-Month FTC) Harrow, London £17,000 (pro rata) (£15.56 Per hour) 21 hours per week (job share) 6-month fixed-term contract (potential to go permanent) About the Role We’re working with a well-established and recognised brand within the UK retail sector who are looking for a Customer Relations Assistant to join their team on a part-time basis. This is a fantastic opportunity for someone with customer service experience who enjoys problem-solving, communicating with a variety of stakeholders, and delivering a high level of support across multiple channels. Working as part of a job share, you’ll play a key role in ensuring all customer queries and complaints are handled professionally and efficiently. About You Previous experience in a customer service role (minimum 1 year) Experience working within a professional office environment Confident communicator with an excellent telephone manner Able to handle complaints with empathy and professionalism Strong organisational skills with the ability to manage multiple queries Comfortable using customer service systems/software (Zendesk experience highly desirable) Good general IT skills and able to pick up new systems quickly A team player with a proactive and positive approach Key Responsibilities Deliver a high standard of customer service across phone, email, social media and online platforms Manage customer queries and complaints through to resolution in line with internal processes Liaise with internal teams and external partners to ensure timely and accurate responses Record, monitor and escalate complaints where required Support with customer response handling for product or quality-related queries Use customer service systems (including Zendesk) to track and manage interactions Assist with reporting and analysis of customer enquiries and trends Maintain strong relationships with external agencies and stakeholders Working Pattern 21 hours per week across 3 days (job share) Mondays are required Minimum of 2 days per week in the office 1 day working from home available after probation Why Apply? Opportunity to join a reputable and growing organisation Varied role with exposure to multiple areas of the business Potential for the role to become permanent Supportive and collaborative team environment

Clinical Dental Adviser Salary: £66,224 - £77,910 per annum (pro rata) Location: Home-Based Hours: Part-time - 21 hours 3 days per week Contract: Permanent The General Dental Council (GDC) has an exciting opportunity for a practising GDC-registered dentist to become a Clinical Dental Adviser. Working in our Fitness to Practise Department alongside GDC colleagues, you will ensure that appropriate and timely clinical advice is provided on all relevant cases. We would like to hear from you if you are passionate about the contribution the GDC makes to improving healthcare services and value, if you understand the far-reaching impact of our work, and if you approach your work with the same high levels of integrity and objectivity that we do. About You We are looking for someone: • With outstanding communication skills, both written and oral. - Who will enjoy working as part of a team to help make reasoned, balanced, and sometimes very challenging, decisions. - Who is able to analyse and assess clinical evidence and to set out their opinions about the standard of the care a patient has received. - Who can give advice to colleagues about what evidence might be required to progress an investigation. - Who has experience of managing a large and varied workload, bringing high levels of accuracy and attention to detail. - With experience of the legal and regulatory framework within which the GDC operates. To be eligible to apply, you must be a practising Dentist without any live fitness to practise investigations or adverse FtP history. About us Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education. Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words; they are what make our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them. Benefits The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish. To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development. Some of our benefits include: • 27 days' holiday (plus 8 bank holidays) - rising to 30 days (plus 8 bank holidays) after 2 years service (pro rata) - Flexi-time scheme - Employer pension contributions up to 10% - Buy/Sell annual leave - Enhanced Maternity, Paternity and Adoption leave from 1 years service. - Life assurance, income protection plan and enhanced sick leave policy - Staff discounts, including eye care contributions and discounted gym membership We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. How to apply: For further details about the role, and to apply, please click the apply button. As part of your supporting statement, please explain how your skills and experience align with the criteria in the person specification set out within the job description. A Job Description for the role is available when you apply. Should you have any questions however, please contact our Recruitment Team. Applications are welcomed from all suitably qualified dentists. An interest in dental implant treatment and/or orthodontics would be advantageous, but is not essential. Closing date: 23:59 on Sunday 17 May 2026 Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible. The GDC is committed to equality and diversity. We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural, and social backgrounds. TPBN1_UKTJ

Quality Assurance Officer – Pharmaceuticals (GDP) Overview Our client is looking for a proactive and detail-focused Quality Assurance Officer to support a busy pharmaceutical quality function. This role will play a key part in maintaining GDP compliance, supporting the Quality Management System (QMS), and ensuring regulatory standards are consistently met. You will work closely with the QA Manager / Responsible Person (RP) and will have the opportunity to deputise when required. Key Responsibilities Quality Management System (QMS) Support the ongoing maintenance and improvement of the QMS Manage QA logs including deviations, CAPAs, change controls, complaints, recalls, and SOP tracking Assist with implementation and maintenance of electronic QMS systems Ensure all quality documentation is correctly issued, controlled, and archived Compliance & Regulatory Ensure compliance with GDP and relevant regulatory requirements (MHRA, EU guidelines) Support supplier and customer qualification activities Assist in ensuring all licensed activities (procurement, storage, distribution, export) remain compliant Deviations, CAPAs & Investigations Log, investigate, and track deviations, CAPAs, complaints, and temperature excursions Support root cause analysis and risk assessments Ensure timely completion of corrective and preventative actions Documentation & SOPs Draft, review, and update Standard Operating Procedures (SOPs) Maintain accurate and up-to-date quality documentation, including training records and validation files Audits & Inspections Support internal audits, self-inspections, and external audits Assist with supplier/vendor audits and compliance checks Review returned goods, damaged stock, and support recall processes Training & Reporting Support GDP training activities and maintain training records Attend quality review meetings and provide documentation support Assist in preparing quality metrics and reports Additional Responsibilities Support change control processes and risk assessments (ICH Q9) Liaise with manufacturers and external stakeholders on quality matters Ensure compliance with Health & Safety and internal procedures Support wider QA activities as required Experience & Qualifications Degree in Life Sciences (or equivalent, RQF Level 6 or above) Previous experience or understanding of GDP/GMP within pharmaceuticals Familiarity with MHRA, EU GDP guidelines, and quality systems Strong organisational and documentation skills Comfortable using Microsoft Office (Excel, Word, Outlook) Key Skills High attention to detail Strong written and verbal communication Ability to manage multiple priorities Problem-solving mindset Team-oriented with a proactive approach

BDS are working with a leading not-for-profit housing organisation who provide affordable homes across London. We are looking for a building manager to work across Harrow, Brent and Islington. As a building manager, you’ll collaborate closely with housing officers for specific locations to provide an excellent customer service and be accountable to residents. Specific duties will include: • Ensure communal areas and estates are well-maintained and aligned with residents' expectations., • Be accountable to residents, ensuring buildings are safe, well-maintained, and service charges are fair and transparent., • Provide excellent customer service and demonstrate a good knowledge of buildings and service charges., • Implement strategies to enhance the safety and aesthetic appeal of communal areas., • Play a key role in resolving disputes or complaints related to communal spaces and estates. Please note this role will be based onsite in the community and in office. The Ideal Candidate You’ll be proactive and customer-focused with a solid understanding of buildings, service charges, and communal area management This is an agency ongoing role in the first instance Monday to Friday 9am - 5pm £20.20 paye or £26.72 umbrella Please apply now for immediate consideration

REQUIREMENTS:ComplaintsOfficer.

Wed love to hear from anyone with a background as a Complaints Team Leader, Senior Complaints Officer, Customer Experience Team Leader, or Complaints Manager within social housing, especially if youre passionate about improving tenant outcomes and driving service excellence. Youll be leading the end

Eden Brown are seeking a highly competent Complaints Resolution Officer on a 6 month temporary assignment situated in Lancashire The role is fully office based. After the temporary assignment a permanent contract is potentially on offer for the right person The role will involve: - To manage comp

Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrive’s Complaints Policy, the Housing Ombudsman’s Complaint Handling Code, and all other applicable regulatory standards. Complaints Handler (Housing / Rep

This Complaints Handler position gives you the opportunity to make a real impact by ensuring Stage 1 and Stage 2 complaints are managed efficiently, fairly, and in line with Housing Ombudsman standards. Acting as the main point of contact for residents, keeping them informed throughout the complaint

Key Responsibilities * Manage Stage 1 complaints end‑to‑end, from initial receipt through to resolution * Prioritise and work through a high‑volume complaints backlog, meeting agreed timescales * Acknowledge, log, track, and update complaints in line with internal policies

This contract role has been created to help reduce a backlog of Stage 1 housing complaints while supporting wider service improvement activity. This is a hands‑on position suited to an experienced housing complaints professional who can confidently manage cases and deliver high‑quality, complian

Able to work flexibly across different work streams including responding to medium complex/regulated complaints. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of com

Customer Services – Complaints Department (Temporary). Customer Services team within the Complaints Department. Confidence handling customer complaints and resolving issues effectively.

As Complaints Manager, you will lead and develop the organisation’s approach to handling complaints, statutory requests, and legal matters. Lead and manage the end-to-end complaints process, including complex and high-risk cases. Complaints and representations.

Complaints Specialist Advisor – Financial Sector (Remote UK based Working). You have to be able to write final written complaints response letters. Applicants must have at least one year of prior experience managing complaints in a UK FCA-regulated financial services environment.

We have an opportunity for an experienced Complaints Standards and Quality Manager to join our Service Resolution Team and lead a high-quality, resident-centred complaints service that delivers thorough timely investigations and fair, prompt results. Complaints Standards and Quality Manager Salary:

Assistant Manager vacancy in GAIL’s! If supporting a team and leading by example excites you and makes you smile, then please read on.We are looking for an Assistant Bakery Manager who has a passion to join the GAIL’s family and use a hands-on approach to be a team builder , maximizing the ski

Customer service experience, including complaints handling and continuous improvement. We're looking for a proactive Complaints & Continuous Improvement Lead to drive service excellence across our Cement, Packed Products, Aggregates and Powders businesses. In this key role, you'll lead continuous im