Offres Customer Service à BasingstokeCréer des alertes d'emploi

We're looking for a Customer Service Advisor to join our MOJ and Home Office Contract team based in Basingstoke. \n Location: Basingstoke Hours: 40 hours per week - 15 Months Fixed Term Contract \n We are unable to offer certificates of sponsorship to any candidates in this role \n Join our friendly team at Kier Places where you'll play a vital role in ensuring smooth operations for our MOJ and Home Office Contract. As a Contract Support Advisor, you'll provide essential administrative support for our operational and office-based teams, helping us deliver excellent service to our clients. \n What will you be responsible for? As a Customer Service Advisor, you'll be working within the Customer Support team, supporting them in delivering our agreed service levels. Your day to day will include: \n\n • Managing work orders - including raising, allocating, monitoring and completing orders for reactive works\n, • Communicating effectively with both internal and external customers\n, • Coordinating with engineers and subcontractors to ensure timely service delivery\n, • Providing administrative support to Contract Managers\n, • Ensuring all paperwork is accurately completed and processed\n\n \n What are we looking for? This role of Customer Service Advisor is great for you if: \n\n • You have excellent communication skills and a friendly, professional telephone manner\n, • You're detail-oriented and take pride in your organisational abilities\n, • You're comfortable using Microsoft Office, particularly Excel and Outlook\n, • You enjoy working collaboratively as part of a supportive team\n, • You're able to prioritise effectively in a dynamic environment\n\n \n Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. \n Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. \n As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. \n Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. \n We look forward to seeing your application to #joinkier.

Senior HR Manager – permanent Basingstoke - Hybrid working £85,000 + bonus Middlemore has been retained by a national B2C Financial Services firm, headquartered in Basingstoke to appoint a Senior HR Manager. This role will manage a small HR team (c5 people) which will comprise of HR Business Partners and HR Operations to take day-to-day ownership of the HR agenda, ensuring the delivery of a high-quality, pragmatic and commercially focused HR service to the business. You will build strong, trusted relationships with stakeholders and business leaders, acting as a key advisor across all areas of HR and helping to shape and deliver people solutions that support both cultural and commercial goals. This is a hands-on, generalist role suited to someone comfortable operating at both strategic and operational levels. Key Responsibilities • Lead, coach and develop the HR team to deliver an effective, customer-focused HR service., • Act as the escalation point for complex employee relations matters, providing pragmatic, risk-aware guidance and managing cases to resolution., • Oversight of the central HR Operations team, driving a focus of continuous improvement through all transactional HR processes., • Will oversee the management and maintenance of the HRIS system, • Oversee and continuously improve HR policies, processes and ways of working, ensuring they are well embedded and aligned with the people strategy., • Partner with senior leaders and managers to understand business priorities and provide commercially focused HR advice and solutions., • Support and lead cultural and organisational change initiatives, ensuring people implications are well managed and communicated., • Ensure compliance with employment legislation and best practice, updating stakeholders on relevant changes and risks., • Manage a broad range of generalist HR activity, often in ambiguous or evolving situations, balancing strategic priorities with day-to-day operational demands., • Build credibility across varying levels of stakeholders, influencing and challenging where needed to achieve positive people and business outcomes. Candidate Profile • Strong employee relations experience, with a track record of handling complex and sensitive cases., • Experience working in contact centre/sales/Telco/ retail environment would be advantageous, • Proven experience launching and embedding new policies, processes and people initiatives., • Broad generalist HR background, confident working in ambiguity and at pace., • Experienced people manager, able to lead and develop a growing HR team., • Strong stakeholder management skills, with the ability to influence and build relationships at all levels., • In-depth understanding of employment law and its practical application within a commercial environment., • A resilient, solutions-focused mindset with the ability to balance people needs and business objectives. If this is something of interest then please do apply!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a part time basis, contracted to 21 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Our ideal Customer Services Assistant will:. Display passion for delivering excellent customer service.

Our client is a leading national provider of mechanical and HVAC services, is seeking an experienced Client Services Manager to oversee a portfolio of mechanical maintenance contracts. This includes managing key clients such as David Lloyd Gyms and Vue Cinemas, with a focus across the commercial, le

The role of Customer Services Inspections Manager will see you carry out inspection works for the Customer Services team to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites RESPONSIBILITIES: * To act pro

Live the cabin crew life Join our team as Emirates cabin crew and see the world as you work. This is your opportunity to be part of the world’s largest international airline. Look forward to a tax-free salary, free accommodation and great travel perks for you and your family. Make Dubai your home and enjoy all the benefits of this vibrant city. If you’re ready for a career that takes you places, apply online now and start your adventure with Emirates. Starting Salary & Flying Pay Your pay is made up of three components: a fixed basic salary, an hourly pay for operated flights and an overseas meal allowance. Basic salary: AED 4,980 / month Flying Pay: AED 69.60 / hour based on avg. 80-100 hours / month Average Monthly Pay: AED 11,244 / month (USD 3,061) These are approximate numbers for Grade II (Economy Class). Hotel accommodation as well as transport to and from the airport is provided by the company. We are looking for: • 1+ year of hospitality or customer service experience, • Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures, • High school graduate (Grade 12), • Fluency in written and spoken English (ability to speak another language is an advantage), • Arm reach of 212 cm while standing on tiptoes and minimum height of 160 cm which will enable you to reach emergency equipment on all aircraft types, • No visible tattoos while you’re in Emirates cabin crew uniform (cosmetic and bandage coverings are not allowed), • Can adapt to new people, new places and new situations Fly Emirates. Fly Better.

This role will encompass full account management, from initial telesales through to delivery, with the Account Manager expected to drive profit growth through effective customer management. Are you passionate about sales and looking to make a real impact in the world of logistics? Were seeking a dyn

My client is a leading Electronics Manufacturing Services (EMS) provider, specialising in PCBA manufacturing, supply chain solutions, and specialist electronic components. Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. As the Account Manager, you are responsible for managing existing customer accounts, identifying new business opportunities, and ensuring that clients xrnqpay receive the highest level of service. Additionally, you will act as the key p...

Regional Customer Service Officer Directorate: Field Operations Location: Hellaby Reference: R7392 Do you want to help power your career and be part of an evolving energy industry? We have an exciting and rewarding opportunity for a Customer Service professional to work within our regional team, based in Hellaby, as a Regional Customer Service Officer. The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the regions needs now and in the future. If you have enthusiasm, the ability to deliver outstanding customer service and are a strong and clear communicator, we will support you with the rest. Our Regional Customer Service Officers are at the very heart of our business – they really are Team Powergrid! This is an important role in our structure. We are looking for people with a ‘Customer First’ mindset, to provide a professional, quality service to our customers, as we strive to continually deliver a consistent 10 out of 10 experience. Along with a competitive salary between £29,395 - £32,196 we also offer the following benefits: • Enrolment in our pension scheme with a generous company contribution, • 25 days annual leave entitlement plus Bank Holiday entitlement. Holidays increasing with length of service and the option to trade holidays, • Fully supported and structured training programme with further routine training opportunities, • Opportunities for further career progression once you are in the business, • The ability to volunteer and be a force for good in your region Key Responsibilities: • Liaise with customers through a range of administrative tasks, including high-volume letter writing, text messaging and email communication, • Support field-based colleagues by attending sites and engaging with customers during powercuts, ensuring clear communication and care for vulnerable customers, • Work closely with our Proactive Customer Service Responders and be comfortable working both in the office and out on the field when required, • Maintain accurate records through data entry, keeping all logs and spreadsheets up to date, • Contribute to continuous improvement by suggesting and implementing ideas to enhance our current processes, • Provide flexible support during severe weather warnings, including the ability to take on additional shifts and work weekends when required, • Engage with local communities through outreach activities Key Competencies: • Strong communication skills via different communication channels with the ability to show empathy, patience and professionalism, • Excellent organisation and time management skills – including the ability to manage allocated workload, • Ability to work independently and collaboratively within a team, • Ability to work in a fast-paced dynamic environment, • Resilient and solution focused, • Attention to detail – an ability work accurately in line with set policies and procedures Essential Qualifications & Experience: • 2 A-Levels C or above or NVQ Level 3 or ONC in Business Management, • Demonstrated experience within customer service, particularly in managing and resolving challenging situations, • Highly proficient in Microsoft Office with excellent general IT skills and the ability to learn new systems quickly, • Ability to adjust working hours to meet business and customer demands, particularly during storm periods Key dates: Advert go live: 26/02/2026 Advert close: 13/3/26 In order to comply with our electricity distribution licence, we have to ensure our colleagues are fit and proper to visit and enter our customers’ premises. Consequently, as this role may involve visiting and entering our customers’ premises, please be aware that the successful candidate will be subject to a basic Disclosure and Barring Service (DBS) check. Please confirm in your application if you are content for this check to be completed. Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010.

We're hiring for a German Speaking Customer Service Specialist to join an international company. Location Hybrid - Basingstoke office (50 minutes from Central London by train) 3 days a week. 2 days a week work from home/remote Languages Fluency in German is essential Company background Our client is an international company Job responsibilities of the German Speaking Customer Service Specialist As part of their international customer sales and support team, you will be working closely with all of their business customers in Germany, supporting them with daily sales contact. The typical job responsibilities and duties will include: * Managing customer emails and telephone calls to offer full sales support * Identify a new possible sales opportunity from a new customer enquiry * Proactively contact customers to develop a sales relationship when necessary * Develop and maintaining strong business relationships with brand Ambassadors and Influencers in Germany * Contributing to a collaborative team environment and company-wide goals * Maintaining a positive, professional business attitude * Use communication skills to identify problems and achieve the best solutions Candidate Skills, Profile and Background * Fluency in German, both written and spoken * Experience in a customer service or inside sales role * Excellent communication, listening, and influencing skills. * Stron...

Live the cabin crew life Join our team as Emirates cabin crew and see the world as you work. This is your opportunity to be part of the world’s largest international airline. Look forward to a tax-free salary, free accommodation and great travel perks for you and your family. Make Dubai your home and enjoy all the benefits of this vibrant city. If you’re ready for a career that takes you places, apply online now and start your adventure with Emirates. Starting Salary & Flying Pay Your pay is made up of three components: a fixed basic salary, an hourly pay for operated flights and an overseas meal allowance. Basic salary: AED 4,980 / month Flying Pay: AED 69.60 / hour based on avg. 80-100 hours / month Average Monthly Pay: AED 11,244 / month (USD 3,061) These are approximate numbers for Grade II (Economy Class). Hotel accommodation as well as transport to and from the airport is provided by the company. We are looking for: • 1+ year of hospitality or customer service experience, • Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures, • High school graduate (Grade 12), • Fluency in written and spoken English (ability to speak another language is an advantage), • Arm reach of 212 cm while standing on tiptoes and minimum height of 160 cm which will enable you to reach emergency equipment on all aircraft types, • No visible tattoos while you’re in Emirates cabin crew uniform (cosmetic and bandage coverings are not allowed), • Can adapt to new people, new places and new situations Fly Emirates. Fly Better.

Customer Service AssistantSouthern Co-opBasingstokeWe’re looking for a Customer Service Assistant who can make a real difference in their local communityPutting U in Southern Co-opSouthern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known

Best Time Ltd is recruiting on behalf of a leading medical devices company for a Customer Service Advisor to join their Hampshire head office. Strong customer service and communication skills. Handle incoming customer calls regarding orders, pricing, deliveries and product enquiries.

Basingstoke (Remote-friendly, occasional office travel required). The Customer Service Advisor will manage work orders, liaise with engineers and subcontractors, and provide administrative support to Contract Managers. Monitor inboxes, answer calls, capture service requests, and provide updates to c

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Our Ideal Customer Services Assistant Will. Display passion for delivering excellent customer service.

Our ideal Customer Services Assistant will:. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. Display passion for delivering excellent customer service.

A leading housing association is seeking a Customer Service Advisor to provide support to over 140,000 customers. Ideal candidates will possess excellent customer service skills, resilience, and the ability to use multiple systems effectively.

We have an opportunity for a Customer Services Administrator to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. You will be the first point of contact and handle all inbound telephone calls from customers, brokers, solicitors and other third parties, providing a f

If you are interested in this Customer Service Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch. Pertemps is currently recruiting for a Customer Service Administrator to join a leading Logistics company in their Head office base

We have an opportunity for a Customer Services Administrator to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. You will be the first point of contact and handle all inbound telephone calls from customers, brokers, solicitors and other third parties, providing a f

A community-focused retail organization in Basingstoke is seeking a Customer Service Assistant to enhance customer experiences and engage with the local community.

Account Manager (Digital Marketing within Healthcare), Basingstoke. Given the client growth, an interest in digital marketing is a must have requirement. Digitally savvy and a willingness to find new and exciting ways to communicate using healthcare/pharmaceutical insight to help shape the clients��

A leading building materials distributor is seeking a Tool Hire Manager for their Basingstoke branch. In this role, you will lead the Tool Hire Department, managing operations and developing product knowledge among team members.

A leading infrastructure services company is seeking a Customer Service Advisor to join its team in Basingstoke. This role offers the flexibility to work remotely, with occasional travel to the office. You will support various teams by managing work orders and ensuring efficient service delivery.

As a Customer Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. We are working with a motor garage in the Basingstoke area of Hampshire who are actively looking for a Customer Service Advisor to join their

A leading catering service provider in Basingstoke is seeking a passionate Customer Services Assistant for a part-time role (21 hours/week). You will be part of a dynamic team, responsible for preparing high-quality food, creating attractive displays, and ensuring excellent customer service.

Account Manager (Digital Marketing within Healthcare), Basingstoke. Most of our work is digital based and we originate and design content with scientific content. Given the client growth, an interest in digital marketing is a must have requirement.

An exciting opportunity for a Customer Service Advisor to join the team of a leading Consumer Goods Company located in Basingstoke. • Hybrid 3 days a week in Basingstoke HO and 2 days WFH, • Monday - Friday 9am - 5pm, • Full training will be given on products and processes If you have a bright personality with a genuine interest in helping people and would enjoy interacting with customers to ensure they receive the best level of Customer Service, then please read on! Within this position you will play a critical role in building positive relationships with customers who have or plan to purchase products, ensuring their satisfaction by providing exceptional customer service through phone, email, and online interactions ensuring all administration is managed effectively to support. Previous customer service and ideally call handling experience is required for this role. You will be joining an amazing team and culture match, with beautiful offices and long-term prospects. Role responsibilities will include - • Dealing promptly and efficiently with customer queries through phone, email, and chat interactions, • To receive and relay messages from customers and consumers, • Follow up customer and consumers queries to ensure a timely and satisfactory conclusion, • Open incoming mail and customer returns, • Respond to correspondence received by letter or email, • Distribute new product updates brochures and product information, • Process and send "Free Of Charge" items via Head Office, • Accurately process spare parts orders and invoices, • Accurately process repair requests and invoices, • Maintain up to date filing and general administration duties Please apply / get in touch to hear more INDCP

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Cheshire. You should be efficie

Great customer service, communication skills and a positive, outgoing personality. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team on a part time basis. Customer Service Assistant (Games Host).

Een algemene passie voor klantenservice. Samen met het managementteam leid en begeleid je het receptieteam om uitmuntende service te bieden aan al onze leden, of dit nu face-to-face is of via telefonische vragen. Heeft eerdere ervaring met het managen van een team onder leiding van een klantenservic

Weekend Receptionist - Blenheim Court, Liss - £12.Bedded Nursing, Dementia and Residential Care Home.At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams.We strive to create an environment that feels like home, whether w

Key Responsibilities:Support the Safeguarding Advisor in delivering safeguarding objectives and priorities across Bedfordshire Fire and Rescue Service and to support the HR team in ensuring HR and safeguarding policies and procedures are alignedAssist in implementing safeguarding policies, procedure

Customer Service Advisor - Leeds/HybridDo you excel at analysing financial information and turning it into clear, practical guidance for clients? Can you balance empathy with objectivity while helping people navigate challenging financial situations? Are you confident communicating with clients and

Sales AdvisorLocation:?Dalton Park - AldeburghContract type: PermanentHours: 16 hour contract Week days/Weekends ( Essential )Salary:?£12.Join the Shoal at Weird Fish! We are a talented and Dynamic team who work hard and represent the retail lifestyle brand we love.We offer something different from

Our customers and colleagues are at the very heart of what we do.

IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose.Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives.It take

The Service Advisor is responsible for every aspect of a customers after sales experience. An opportunity has arisen to join us as a Service Advisor at Mercedes-Benz of Poole. The main purpose of the role is to ensure the efficient operation of your own group of customers, to meet and exceed their e

CCP are delighted to be working with a well-established and growing brand based in Romsey (Southampton), who are looking to recruit a Fluent German Speaking Customer Service Advisor to support their rapidly expanding business. German Customer Service Advisor - 6-Month FTC Salary: £26,500 - £30,000

If you enjoy connecting with people and making a difference, a career in Customer Service within our Branch Network could be a fantastic opportunity for you. Were always looking for ways to enhance the customer experience, improve efficiency, and explore new idea.

We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Looking for a career that can take you places? Join our Southeastern station team in the Tonbridge area!Imagine the pride youll feel knowing your care and customer service is creating a special place within your community.

Part Time Customer Service AdvisorLocation:Newtown BranchSalary:£17,117 per annumContract:PermanentHours:25 hours per week (09. So, whether our customers are looking to own their first home or have savings they can rely on, well do everything we can to help them.

Service Advisor Tadcaster-Service Advisor Experience RequiredPermanentFull-TimeSalary up to £32,000 p/a plus benefitsImmediate Start AvailableAre you an experiencedService Advisorwith 5+ years in a Dealership service role looking for your next opportunity within a friendly, family-run dealership?

We are family-owned and construct beautiful new homes that customers love.

Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? Ifyouveanswered yes to all of these then we have an exciting and rewarding career just waiting for you.We have an excellent opportunity to join our New & Used CarSales team at MG in Poole.The Rewards:Aswell as a

Customer Service CoordinatorEast Midlands GatewayHybrid role 4 days in the office, 1 day from home, with a weekend rota for order processing. Join our snack-loving teamWere looking for a Customer Service Coordinator to join us at KP Snacks.