Group IT Services Leader — 24/7 Ops, UK Travel
2 days ago
Manchester
Kinaxia Logistics are looking for a Group Head of IT Services t o support and implement the infrastructure, security and IT Services standards across all Group companies. To manage the outsourced infrastructure and IT services partners to deliver a robust, secure IT operations platform on 24 x 7 basis enabling Group companies to provide the highest customer service to clients. Key Roles and responsibilities : • To c ontribute to the development of information management strategy and policies for the Group by planning and implementing processes., • M anage the hardware and software assets so that effective budgets can be established;, • Manage outsourced infrastructure partners, • P roduce and maintain an Infrastructure and Application Architecture documentation pack, • D evelop processes and procedures for end user interaction, whilst ensuring SLA’s are being adhered to., • Develop, implement and continually enhance Security, Disaster Recovery and IT Policies, • I mplement standards across the Group and act as security lead to monitor, investigate and report on security breaches to remain compliant and reduce risk., • Develop a monthly board reporting pack regarding systems performance, Group-wide asset estate, security and adoption., • M ake recommendations for technology investments to ensure the board are fully aware of IT activities across the Group., • Project manage the delivery of infrastructure change projects, new technology deployment, or the incorporation of acquired companies into the Group infrastructure., • Complete impact assessments and report to the Group IT Change Board using Group PMO Standards so that projects are delivered to time and budget., • Contribute to improving the adoption of IT throughout the Group by communication, site visit and promotion of tools., • Communication of operational impacts of infrastructural changes to business colleagues to support the technology implemented and to ensure minimum business disruption., • Develop IT services catalogue for the management and delivery of end user devices including desktops, laptops, mobile devices, RF scanners and CCTV applications., • Provide best practice use of Microsoft Office 365 and desktop services to end users to ensure increased standardization;, • As appropriate, provide escalated on-site support of hardware, software and network connectivity issues to ensure business continuity.Key Skills:, • Experience Minimum 5 Years in IT Management, • Multi-site IT environment preferably in Transport and/or Warehousing sector, • Practical Experience of desktop support, • Knowledge of Cloud hosting solutions Implementation and adoptions of, • MS Office, • MS Windows Server, • Understanding of Firewall security principles, • WAN, LAN networking, • RF scanning and WIFI Ideally formal project management qualification PMI, Prince Must be geographically mobile for UK nationwide ad-hoc travel, Company car or Car Allowance included 28 days holiday including Bank holiday. We offer all of our employee’s fantastic company benefits, including: • Pension, • Loyalty Awards(Recognises employees with 5, 10, 20, 30 and 40 years’ service)., • Employee BenefitsPlatform(Includes a Cycle to work scheme and access to a range of offers and discounts)., • Life Assurance, • Employee and customer referral schemes We are an equal opportunities employer whom encourage and welcome applications from all backgrounds. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr